How to Approach Someone Having a Mental Health Challenge
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1 How to Approach Someone Having a Mental Health Challenge Susan Allen-Samuel, M.S. NAMI NH Copyright NAMI NH, Do not use printed or web version of this document for other than personal use without permission from NAMI NH
2 What Is a Mental Health Disorder? A mental disorder or mental illness is a diagnosable illness that: Affects a person s thinking, emotional state, and behavior Disrupts the person s ability to Work Carry out daily activities Engage in satisfying relationships
3 What Is a Mental Health Disorder? A Diagnosable and Treatable Disorder of the Brain.
4 In Other Words Impacts a persons ability to: Live, Laugh, Love, And Learn
5 What a Mental Illness or Disorder is NOT A Character Flaw A sign of weakness An excuse for bad behavior Untreatable or Hopeless A reason to believe that people with mental health problems are violent and unpredictable
6 What Isn t Helpful Do not just tell the person to snap out of it Do not be hostile or sarcastic Do not adopt an overinvolved or overprotective attitude Do not nag the person to do what he or she normally would do Do not trivialize the person s experiences Do not belittle or dismiss the person s feelings Avoid speaking with a patronizing tone Resist the urge to try to cure the person
7 Did you know? Approximately 1 in 5 adults in the U.S million, or 18.5% experiences mental illness in a given year. Approximately 1 in 25 adults in the U.S. 10 million, or 4.2% experiences a serious mental illness in a given year that substantially interferes with or limits one or more major life activities. Approximately 1 in 5 youth aged (21.4%) experiences a severe mental disorder at some point during their life. For children aged 8 15, the estimate is 13%. 1.1% of adults in the U.S. live with schizophrenia. 2.6% of adults in the U.S. live with bipolar disorder % of adults in the U.S. 16 million had at least one major depressive episode in the past year % of adults in the U.S. experienced an anxiety disorder such as posttraumatic stress disorder, obsessive-compulsive disorder and specific phobias. Among the 20.2 million adults in the U.S. who experienced a substance use disorder, 50.5% 10.2 million adults had a co-occurring mental illness. - See more at:
8 True or False? People with mental health problems are violent and unpredictable. Fact: The vast majority of people with mental health problems are no more likely to be violent than anyone else. Most people with mental illness are not violent and only 3%-5% of violent acts can be attributed to individuals living with a serious mental illness. In fact, people with severe mental illnesses are over 10 times more likely to be victims of violent crime than the general population. You probably know someone with a mental health problem and don't even realize it, because many people with mental health problems are highly active and productive members of our communities.
9 Changes in Mental Health Studies have presented a more complex image concerning mental illness and violence. The studies suggest that violence on the parts of people with forms of mental illnesses, such as aggression in the general population, stems from multiple overlapping factors interacting in ways that are complex. These include: Substance Use Family history is there a history of family violence Personal stressors such as divorce or bereavement Socioeconomic factors such as poverty and homelessness
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12 How Times Have Change? Hmmmm
13 Is this what Mental Illness Looks Like?
14 Or Is This What Mental Illness Looks Like?
15
16 What This Does? Makes people believe that they are something that they aren t (ex. Criminals, violent, look different, childish) Offends people with an actual mental illness. Mental illness doesn t define someone or a character in a movie or a show. Copyright NAMI NH, Do not use printed or web version of this document for other than personal use without permission from NAMI NH
17 Behaviors that worry us vs Behaviors that frighten us Especially if its someone you know, you might be concerned or worried if you noticed a change in behavior or personal appearance. You might be frightened for the person. The things that scare us are things we don t understand. What behaviors might really concern you? What behaviors might really frighten you?
18 What You Might Notice Friends, Family, Colleagues or Yourself Some Warning Signs: Eating or sleeping too much or too little Pulling away from people and usual activities Having low or no energy Feeling numb or like nothing matters Having unexplained aches and pains Feeling helpless or hopeless Smoking, drinking, or using drugs more than usual Feeling unusually confused, forgetful, on edge, angry, upset, worried, or scared Yelling or fighting with family and friends Experiencing severe mood swings that cause problems in relationships Having persistent thoughts and memories you can t get out of your head Hearing voices or believing things that are not true Thinking of harming yourself or others Inability to perform daily tasks like taking care of your kids or getting to work or school
19 How would you respond Relax and stay calm. Express Concern, state what you ve observed Don t make promises that you aren t able to keep Offer Reassurance Minimize distractions; ask if you can turn off the TV for example. Listen, make eye-contact (unless this is threatening) Simplify. One topic at a time. Short concise sentences Use I-statements not you-statements. Acknowledge what the other person says and how they feel, even if you don t agree.
20 And. Engage the person in the process by asking for opinions and suggestions. Watch out for contradictory messages between verbal and non-verbal messages. Do not threaten as that may increase fear and aggression Don t block access to exit or restrict the person s movement. Call emergency services, crisis intervention, 911
21 So what behaviors would frighten you? Stating beliefs in things that you know are not true or make no sense. Talking to themselves or talking to or arguing with someone who isn t there Acting Agitated Speaking Loudly Making threats to harm themselves or someone else
22 If that person becomes aggressive or violent : Avoid a confrontation, don t argue, don t raise your voice sometimes it can be best just to leave the person alone until they calm down and become reasonable again. (never leave a person alone that is expressing suicidal thoughts) Speak firmly a very firm please stop can sometimes help the person to regain control. Have a plan know who you are going to call if the aggressive behavior persists or you feel there is a risk of harm to the person, yourself or others for example, a mental health crisis team or the police.
23 What if its someone you don t All of the above Stay Calm know or know well? Ask if there is someone you can call Do not touch the person, you don t know that person s history. Keep yourself safe, call for help if you feel unsafe
24 Who you gonna call? Copyright NAMI NH, Do not use printed or web version of this document for other than personal use without permission from NAMI NH
25 We often feel discomfort if someone is acting unusual If there were an individual trying to cross the boulevard in a wheelchair, we d run to help them, but if that person seemed to have a mental illness, we wouldn't. Mental Health First Aid Instructor/Trainer Gina Ehlert
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