Eugene AR 2005 duo 7/24/08 10:07 AM Page ANNUAL REPORT GOODWILL INDUSTRIES OF LANE AND SOUTH COAST COUNTIES

Transcription

1 Eugene AR 2005 duo 7/24/08 10:07 AM Page ANNUAL REPORT GOODWILL INDUSTRIES OF LANE AND SOUTH COAST COUNTIES

2 Eugene AR 2005 duo 7/24/08 10:07 AM Page 2 To provide vocational opportunities to individuals with barriers to employment.

3 Eugene AR 2005 duo 7/24/08 10:07 AM Page 3 LETTER FROM THE BOARD CHAIR AND PRESIDENT As a result of the continued support from the communities we serve, Goodwill Industries of Lane and South Coast Counties continues to expand its mission-integrated retail program. In 2005, Goodwill s mission-related payroll totaled $2,739,184. Goodwill set a record by collecting 9,361,911 pounds of donations in Our dedicated employees transformed this tremendous community support into $7,503,620 in retail sales. As a result, Goodwill was able to provide services to 1,136 individuals with barriers to employment in Thank you for your support. Virginia Slate, Chair, Board of Directors Jim Martin, President and CEO

4 Eugene AR 2005 duo 7/24/08 10:07 AM Page 4 Jennifer Bidwell

5 Eugene AR 2005 duo 7/24/08 10:07 AM Page 5 Shoppers at the Goodwill store on Seneca Road may often run into Jennifer Bidwell, a friendly face, dedicated to her work of hanging, pulling and straightening clothes. Jennifer s co-workers applaud her customer service skills. When Jennifer first came to Goodwill in January 2005 through Oregon Vocational Rehabilitation Services (OVRS), she was very shy and quiet and didn t want to work, said Seneca store manager, Jeff Marcum. She was enrolled in Goodwill s Developmental Disability Program and within a few months Jennifer experienced some dramatic changes. She blossomed into an outgoing and very friendly worker, he said. Jennifer grew up in foster homes and currently resides with her foster mother, Cathy. Jennifer, 22, learned how to ride the bus to and from work, and she now feels comfortable taking the bus by herself. At work, Jennifer said her favorite task is pulling the clothes that have been on the rack the longest to make room for new arrivals. I like it because it s easy for me! she said. Jennifer likes to share the highlights of each day with Cathy, who noted that Jennifer has gained confidence from working at Goodwill. Jennifer likes to stay busy and active in the community. She volunteers for the Florence Area Humane Society, PetSmart Animal Adoption and Cat Rescue. She also volunteers for the ARC of Lane County. On Friday evenings she goes to the Hilyard Center for pizza parties, movies and other activities. She s very social, said Cathy. According to Sharon Brathwaite, program coordinator, Jennifer is doing very well in her retail job, and is a much happier person.

6 Eugene AR 2005 duo 7/24/08 10:07 AM Page 6 Travis Carroll

7 Eugene AR 2005 duo 7/24/08 10:07 AM Page 7 Travis Carroll described his life as a roller coaster before he came to Goodwill in Living on the streets made every day a struggle, but now Travis enjoys living in a group home with seven other individuals and looks forward to going to work every day. Travis began working in Goodwill s Work Activity Center packaging toys and books. Having just transferred from high school and being in his first job, Travis was very focused on himself when he arrived. When he transferred from the Work Activity Center to Goodwill s Springfield retail store in July 2005, Travis first job was hanging clothes. He now works mainly in production soft-lines and is always willing to assist co-workers with other tasks. He s come a long way, said Springfield store manager, Allison Young. He s really stepped up and become a team player. I have seen a tremendous improvement in Travis work since 2005, said Rod Vigil, program manager. He has become a leader among his peers and sets a tremendous example. More than a few times, Travis has missed his ride and walked to work, just to make sure he was there. If I m scheduled to be here, he said, I ll be here. Despite his developmental disability, Travis continues to increase his performance and productivity. Tracking his progress, Travis came into the retail enclave working at 45% of the productivity standard. Travis continues to improve and is currently producing at 80% of standard. Travis hopes to someday work in the community, preferably in a sports retail setting. We are teaching Travis the skills he will need, not just in the workplace, but socially, so that he will be able to excel in a community-based job, said Rod.

8 Eugene AR 2005 duo 7/24/08 10:07 AM Page 8 Pam Allphin

9 Eugene AR 2005 duo 7/24/08 10:07 AM Page 9 Pam Allphin was referred to Goodwill Industries through the Oregon Vocational Rehabilitation Services (OVRS) program when she sustained a back injury and was unable to continue working as a detailer of motor homes. The detailing work is physically demanding, but Pam knew she had the ability to do something less strenuous. Pam pursued work, but no one would hire her. Without work and resources, Pam became homeless. She had no choice but to move in with family. There I was; without a home, without a job, diagnosed with a degenerative disc, and then the depression set in, stated Pam. After struggling for one year, Pam registered for services with OVRS and began the search for a new career. Pam chose to receive services at Goodwill. While at Goodwill, Pam admired the attitude of individuals with mental and physical barriers. Their work ethic, appreciation for work and easygoing style impressed her so much that she decided to seek permanent work within Goodwill. These individuals are a real inspiration, and they are not afraid of hard work. I wanted to be a part of the Goodwill organization. With her newly-acquired experience and increased self-confidence, Pam applied for a cashiering position with Goodwill and was quickly hired. Within one year she worked her way to closing manager and lead cashier, where her job duties include training and supervising other cashiers, merchandising and working with customers. Pam stated, Goodwill gave me the confidence I was lacking to be able to work and make it on my own.

10 Eugene AR 2005 duo 7/24/08 10:07 AM Page 10 THE COMMUNITY GAVE TO GOODWILL Donated Goods... $1,644,692 Cash... $313,045 Contributions to Goodwill... $1,957,737 Sales... $7,503,620 Rehabilitation Services...$1,284,094 Industrial Services... $37,669 Other Income Net Expenses...($11,295) TOTAL...$10,771,825 GOODWILL GAVE BACK TO THE COMMUNITY Wages... $4,040,438 Fringe Benefits... $1,342,637 Total Payroll Expenses... $5,383,075 Supplies...$2,076,869 Telephone and Postage...$110,987 Occupancy...$962,324 Other Expenses...$824,497 Debt Service... $159,924 Facilities and Equipment...$1,009,799 Business Development and Business Renewal...$244,350 TOTAL...$10,771, FINANCIAL REPORT

11 Eugene AR 2005 duo 7/24/08 10:07 AM Page BOARD OF DIRECTORS Virginia Slate, Chair Dorlon Himber, Vice Chair Kathleen Hynes, Secretary Kevin McAndrews, Treasurer Elizabeth Bickford Bob Block Don Hescheles (2006) Cindi Miller Jim Martin, President & CEO Rufina Saiz, Assistant to the President Edward J. Durkee, Director of Employment & Training Gayle McGaughy, Director of Retail Operations GOODWILL LEADERSHIP TEAM Jim Nelson, Director of Finance

12 Eugene AR 2005 duo 7/24/08 10:07 AM Page 12 GOODWILL INDUSTRIES OF LANE AND SOUTH COAST COUNTIES CORPORATE HEADQUARTERS 855 Seneca Road Eugene, OR