2013 MERS Emergency Preparedness Communications Survey
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1 2013 MERS Emergency Preparedness Communications Survey GENERAL 1. Have you heard of the following diseases in the past 10 years? Yes No Don t Know SARS (also called severe acute respiratory syndrome) Swine flu (also called H1N1) Bird Flu (also called H5N1 and Avian flu) The newest Influenza A, sometimes also called Bird Flu (also called H7N9) MERS (also called MERS-CoV, Middle East Respiratory Syndrome, Novel coronavirus, or NCoV) SKIP PATTERN- IF THEY SELECT MERS, PROCEED TO Q2, OTHERWISE, STOP HERE AND PROCEED TO THE NEXT SURVEY The rest of the questions in this section refer to MERS (also called MERS-CoV, Middle East Respiratory Syndrome, Novel coronavirus, or NCoV). 2. Have you or anyone in your immediate family been diagnosed with MERS in the past year? o Yes o No MERS KNOWLEDGE 3. To the best of your knowledge, how can someone get MERS? (CHECK ALL THAT APPLY) o From being in close contact with someone who has MERS (within arm s length of someone) o From eating chicken o From coming in contact with chicken o From eating pigs 1
2 o From coming in contact with pigs o Breathing the same air as someone with MERS (being in the same room) o None of the above 4. Which of the following countries have reported cases of MERS this year? o Saudi Arabia o China o Uganda o Mexico o Jordan o United Arab Emirates (UAE) o Canada o France o Italy o I don t know 5. To the best of your knowledge, what are some of the most common/most likely symptoms of MERS? (CHECK ALL THAT APPLY) o Coughing o Fever o Body aches o Bleeding o Rash o Stomach pain o Chest pain o Vomiting o Diarrhea o I don t know o None of the above 6.. To the best of your knowledge, is there a vaccine against MERS? o Yes, there is a vaccine o No, there is not a vaccine MAIN SOURCE OF INFORMATION 7. From what source did you first learn about MERS? (CHECK ONLY ONE) 2
3 o Local television news or its website o National network television news, such as ABC World News, CBS Evening News, NBC Nightly News or Fox News or its website o Cable network television news station, such as CNN or MSNBC or its website o Non-English language television station or its website o National newspaper, such as the New York Times, Wall Street Journal or USA Today or its website o Local newspaper or its website o Non-English language newspaper or its website o Radio o Non-English language radio o News portal site such as Yahoo! or MSN o Facebook o Twitter o Google + o Other social media (please specify). o Family member or friend o Coworker o Public officials o Phone call from the school district o Phone call from your city or town o Phone call from my employer o Other (please specify). o Do not recall 7a. If the respondent selected categories #1-7, please ask: Did you read/see/hear on the original source or the website? ATTENTION AND AVOIDANCE 8. In general, how much attention have you paid to the news on MERS. On a scale of 1-7 where 1 is no attention and 7 is a lot of attention, how much attention have you paid? No Attention A lot of Attention Have you ever avoided information about MERS? o Yes 3
4 o No 9a. If yes, why did you avoid it? (CHECK ALL THAT APPLY) o There is too much media hype surrounding MERS o The news about MERS scares me o MERS does not actually exist o I feel overwhelmed by all the information on MERS o I only want information from one source o I can t trust the information source o I am not at risk for catching MERS o I already had a flu shot this year o I have no control over MERS o Other (please specify) INFORMATION SEEKING BEHAVIORS 10. Did you actively search for information about MERS? o Yes o No SKIP PATTERN- IF No, GO TO BEHAVIOR CHANGE SECTION 10a. Where did you go for more information? (CHECK ALL THAT APPLY.) o Local television news or its website o National network television news, such as ABC World News, CBS Evening News, NBC Nightly News or Fox News or its website o Cable network television news station, such as CNN or MSNBC or its website o Non-English language television station or its website o National newspaper, such as the New York Times, Wall Street Journal or USA Today or its website o Local newspaper or its website o Non-English language newspaper or its website o Radio o Non-English language radio o News portal site such as Yahoo! or MSN o Facebook o Twitter o Google + o Other social media (please specify). 4
5 o Family member or friend o Coworker o Public officials (i.e. policemen) o Phone call to the school district o Phone call to your city or town o Phone call to my employer o Other (please specify). o Do not recall 10b. If the respondent selected categories #1-7, please ask: Did you read/see/hear on the original source or the website? 11. Based on the results of your most recent search for information on MERS, how much do you agree or disagree with the following statements? a. It took a lot of effort to get the information you needed. o Strongly agree b. You felt frustrated during your search for the information. o Strongly agree c. You were concerned about the quality of the information. o Strongly agree d. The information you found was too hard to understand. o Strongly agree 5
6 e. Overall, how confident are you that you could get advice or information about MERS if you needed it? o Completely confident o Very confident o Somewhat confident o A little confident o Not confident at all BEHAVIOR CHANGE 12. As a result of MERS, have you done any of the following? Have you (CHECK ALL THAT APPLY) o Sought out a vaccine for you or your loved ones o Avoided places where many people are gathered together, like sporting events, shopping malls, or public transportation o Reduced human contact with people outside of your immediate family such as signs of affection (hug/kiss), shaking hands or sign of peace during worship o Talked with your doctor about health issues related to MERS o Bought a face mask o Washed your hands or used hand sanitizer more frequently o Began coughing with your mouth covered o Avoided people you think may have recently visited China o Avoided Chinese restaurants or grocery stores o Avoided eating chicken products o Avoided people you think may have recently visited the Middle East o Avoided Middle Eastern restaurants or grocery stores o Gotten a prescription for or purchased anti-virals, such as Tamiflu or Relenza without symptoms of illness o Avoided air travel o Avoided mass transit such as buses and trains o Stayed home o Kept your children home from school o None of the above ATTITUDES TOWARDS INFORMATION DELIVERY 13. In general, what do you think about the amount of information the media have provided on MERS? o Too much information o Not enough information 6
7 o Just the right amount of information o Don t know 14. In general, what do you think about the style in which the media have delivered information about MERS? (CHECK ALL THAT APPLY) o Dull o Engaging o Informative o Sensational o Confusing o Jumping the gun (reporting stories before the facts are confirmed) o Other 15. Was the information on MERS that the media delivered easy to understand? On a scale of 1-7, where 1 is very hard to understand and 7 is very easy to understand, please say how easy or hard the information was. 1 (very HARD to understand) 7 (very EASY to understand) 16. Has the way in which the media have delivered information about MERS affected your attention to the topic? o Yes, I pay less attention to information about the virus o Yes, I pay more attention to information about the virus o No, It has not affected my attention to information about the virus 17. Has the way in which the media has delivered information about MERS affected your opinion on how serious the virus is? o Yes, I think the virus is more serious than I initially believed o Yes, I think the virus is less serious than I initially believed o No, It has not affected my opinion on how serious the virus is 18. Has the way in which the media has delivered information about MERS affected your opinion on how likely it is to happen here? o Yes, I think the virus is more likely to happen here than I initially believed o Yes, I think the virus is less likely to happen here than I initially believed o No, It has not affected my opinion on how likely it is to happen here 19. How much do you agree or disagree with this statement: There are so many different recommendations on how to protect yourself from MERS in the media that it is hard to decide which recommendations to follow. 7
8 o Strongly agree RISK PERCEPTION The next few questions ask about your opinion on contracting MERS. Using a scale from 1-7, select a number that is closest to the statement. 20. How likely do you think it is that you will get sick from MERS during the next 12 months? 1 (Not at all likely) 7 (very likely) 21. How likely do you think it is that someone in your immediate family will get sick from MERS during the next 12 months? 1 (Not at all likely) 7 (very likely) 22. How likely do you think it is that someone in your community will get sick from MERS during the next 12 months? 1 (Not at all likely) 7 (very likely) 23. How serious would it be if you get sick from MERS? 1 (Not at all serious) 7 (very serious) 24. How serious would it be someone in your immediate family gets sick from MERS? 1 (Not at all serious) 7 (very serious) 25. How serious would it be if someone in your community gets sick from MERS? 1 (Not at all serious) 7 (very serious) 8
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