Captions on Holodeck: Exploring Quality Implications of Augmented Reality
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1 Captions on Holodeck: Exploring Quality Implications of Augmented Reality Dr. Minako O Hagan Translation Studies School of Cultures, Languages and Linguistics University of Auckland
2 Overview Summary of the Project Aim Research Context Accessibility in New Zealand Cross-Faculty Research Project Captions on Holodeck Project: Augmented Reality for accessibility captions Interim Findings Plans 2
3 Captions on Holodeck: Inter-faculty Project Summary 3 Background rationale: The university is investing in digital technologies to enhance students learning experience An increasing number of hard-ofhearing students who do not seek assistance from Disability Services 2016 UoA Annual Report showed over 6,600 international students, (15% of the total number of students), of which 75% were from non-english speaking countries Motivation: How can we enhance students learning experience with technologies? How can we bring in an element of fun to the solution? Can Augmented Reality provide a different/better user experience in accessibility captions?
4 Research Context Wellington Airport Film industry and technology Official languages of New Zealand New Zealand Sign Language (NZSL) since New Zealand ShakeOut Jeremy Borland
5 Research Context Only free-to-air news captioned: 5 One News (4 bulletins/day) Broadcasters with live captioning capabilities: TVNZ, Prime Captions not availabile for ondemand content (TVNZOnDemand, 3Now) Audio Description available since 2011 for TVNZ One and Two for more than 40 hours/week Current Levels of Captioning in New Zealand (2016/17) Channels (free-toair) Captioned % of programmes TVNZ One 57 TVNZ Two 73 Three 27 Prime 23 (Source: Able 2018)
6 6 Research Context: AR applications
7 Captions on Holodeck: Inter-faculty project Seed-funding for interdisciplinary research (Oct 17- Apr 18) Expertise across departments: eresearch with Visualisation/AR expertise incl. usability expert Centre for Learning and Research in Higher Education Bioengineering with machine learning Able industry partner 7
8 Captions on Holodeck: RQ Research Questions 1. What is the level of awareness of UoA students and staff for the need/use of same language captions (CC) for recorded lectures? 2. What is the user perception of the CC projected in AR? 2a: How does it compare with CC presented on the screen in conventional settings or no CC? 2b: How do three different user groups compare? 8
9 Captions on Holodeck: Approach User-Centered Translation (UCT process Ami Otava in Suojanen et al. 2015:4) mental models translation need iterative evaluation process of translation strategies, revisions two-directional feedback final translation 9
10 Captions on Holodeck: Research Design Lab-based user experience study with three groups with three conditions: (G1) Native speaker of English with no hearing impairment (G2) Non-native speaker of English with no hearing impairment (G3) Any language speaker with hearing impairment (Clip1) A clip with no captions (Clip2) A clip with captions (Clip3) A clip with captions projected in AR MOOCs courses with ready-made closed captions 10
11 HoloLens specs Captions on Holodeck: HoloLens Display See-through holographic lenses (waveguides) 2x HD 16:9 light engines; Automatic pupillary distance calibration: Processor Custom Microsoft Holographic Processing Unit HPU 1.0, Intel 32-bit architecture; RAM:2GB; Storage: 64GB; Camera 2MP photos, HD video; Audio External speakers, 3.5mm audio jack Human Understanding: spatial sound, gaze tracking, gesture input, voice support 11
12 Captions on Holodeck: Setting 12
13 Captions on Holodeck: Survey results snapshot Type Setting/Tool Participants Online Survey Qualtrics N=152 (students=113; staff=39) User Studies Video recordings; pre- and post-task questionnaires; Comprehension test In-lab sessions Hearing Eng = 21 Hearing non-eng = 21 Hearing impaired = 5 13
14 Captions on Holodeck: Survey results snapshot 14 Q3.7 - Why do you watch lecture recordings? # Answer % Count 1 I missed the live lecture 19% I missed important information in the live lecture Lecture recordings help me review and remember the lecture Seeing it again helps me to understand lecture material 20% 30 23% 35 21% 32 5 I can watch the lecture at my own pace 16% 25 6 Other 1% 2 Total 100% 153
15 Captions on Holodeck: User Study 15
16 Captions on Holodeck: User study Please rate the importance of providing accurate English captions (n = 47) # Question Extremely important Very important Moderately important Slightly important Not at all important How important do you feel is the accuracy of English captions for enhancing the learning experience of students with hearing impairment? How important do you feel is the accuracy of English captions for enhancing the learning experience of students who are nonnative English speakers? How important do you feel is the accuracy of English captions for enhancing your learning experience? 68% (32) 72% (34) 47% (22) 23% (11) 28% (13) 26% (12) 9% (4) 0% (0) 17% (8) 0% (0) 0% (0) 9% (4) 0% (0) 0% (0) 2% (1)
17 Captions on Holodeck: User study Please rate the following from prefer a great deal to do not prefer (n =47) # Question A great deal A lot Moderate amount Slightly Do not prefer How much would you prefer to have this kind of technology available during lectures? How much would you prefer to have recorded lectures with English captions? How much would you prefer to have verbatim captions as opposed to condensed captions? 15% (7) 51% (24) 45% (21) 30% (14) 36% (17) 26% (12) 36% (17) 4% (2) 17% (8) 15% (7) 4% (2) 2% (1) 4% (2) 4% (2) 10% (5) 17
18 Captions on Holodeck: Interim results Importance of the quality of captions in educational settings was highlighted by all three groups Users overestimate the usefulness of the AR technology for other types of users than themselves Despite some usability issues students indicated favourably for the scope of the usefulness of AR technology towards enhancing their learning process Users appreciated the personalisation aspect most of the AR technology in viewing captions 18
19 Captions on Holodeck: Further work Explore quality expectations Educational settings go hand in hand with expectations for high quality and trustworthy captions Explore personalisation functions Scope to kinetically manipulate captions by use of hand gestures or gaze Understanding of optimum default parameters (cf some students speed up when replaying the video) Explore potential for collaborative captioning with users Applying UCT (User-Centered Translation) Explore philosophical issue Posthumanist concepts of human co-evolution with tools 19
20 Research Context: University of Auckland 20
21 Research Context: AR applications (AR at the National Theatre in London Boyle, E. 2017) 21 (The Guardian, December 2015)
22 22 Captions on Holodeck: Inter-faculty project
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