Is there a case for making digital media accessible? Peter Olaf LOOMS Chairman ITU-T Focus Group FG AVA

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1 ECom-ICom Experts Address Series 29 November p.m. Room 611, 6/F, United Centre, Admiralty, Hong Kong Is there a case for making digital media accessible? Peter Olaf LOOMS Chairman ITU-T Focus Group FG AVA 1

2 Making Media Accessible 2

3 Smartphones and tablets... Vendors will ship million smartphones in 2011, compared with just 194 million Notebook PCs (Microsoft and Mac). Tablets are also growing strongly. Is the desktop PC heading for extinction? Source: Andrew Sheehy, Generator Research, Ltd, July

4 What is happening in the mobile market? 4

5 From this... 5

6 ...to this 6

7 What is the challenge? Do people have problems watching TV? At least 1 in 6 have problems 7

8 What is the challenge? Do people have problems watching TV? Between 25 and 50% of elders have problems watching TV International Telecommunication Union 8

9 What is the challenge? Do we use disability with the same meaning? Let s focus on capability rather than narrow medical definitions 9

10 What is the vision? Media for all - a universal human right Discovering Listening to Watching Participating in Sharing Creating Enjoying media 10

11 What can we do today? The analogy of picking cherries Three actions: 1. Improve TV usability 2. Improve TV accessibility by offering access services 3. Enhance TV accessibility - add Assistive Technologies to the devices Start with the low hanging fruit! 11

12 What can we do today? Three kinds of action 1. Improve TV usability 2. Improve TV accessibility by offering access services 3. Enhance TV accessibility - add assistive technologies to the devices 12

13 1. Improve TV usability Example 1: pictures we can t see International Telecommunication Union

14 1. Improve TV usability Example 2: audio we cannot understand If we can do it for football we can do it for other programs, too. Barrier-Free Digital Television 25 May 2011 European Commission International Telecommunication Union 14

15 1. Improve TV usability Example 3: audio that creates discomfort CRTC tells broadcasting industry to turn down the volume on loud television commercials OTTAWA-GATINEAU, September 13, 2011 Today, the Canadian Radio, television and Telecommunications Commission (CRTC) announced that broadcasters must control the loudness of TV commercials by September 1,

16 1. Improve TV usability Example 4: emergency alerts some do not get Barrier-Free Digital Television 25 May 2011 European Commission International Telecommunication Union 16

17 2. Offer Access Services Different needs 17

18 2. Offer Access Services Different needs Viewers born deaf or with hearing impairment Signing and subtitles 18

19 2. Offer Access Services Different needs Viewers who are blind or have visual impairments Audio description (AD) or spoken subtitles 19

20 2. Offer Access Services Different needs Viewers of programs in foreign languages Dubbing or subtitles in national language(s) (Spoken subtitles for persons who are poor readers) 20

21 2. Offer Access Services Different needs Young viewers of foreign language programs Dubbing or voiceovers(lectoring) Subtitles for young viewers whose parents are deaf 21

22 2. Offer Access Services Different needs Viewers of programs with people who speak fast or unclearly Same language subtitles Subtitles for persons who are deaf or hard of hearing (SDH) (Loudness regulation) 22

23 2. Offer Access Services Different needs Migrants and immigrants Subtitles in major languages 23

24 2. Offer Access Services Different needs Access Services are not yet part of the specification of broadcast television for digital terrestrial TV in China and Hong Kong Access Services for IPTV (Now TV) are work in progress. 24

25 3. Assistive technologies 25

26 3. Assistive technologies subtitles to signing? 26

27 3. Assistive technologies Text to signing in Japan Source: Dr. Takayuki ITO, NHK 27

28 3. Assistive technologies Clean audio 28

29 How do we make TV accessible? 29

30 How do we make TV accessible? Getting the big picture bird s eye view 30

31 Getting the big picture of digital media accessibility Discussing media accessibility with practitioners and users 31

32 What then? Put the pieces together Share a vision of media that are truly accessible International Telecommunication Union 32

33 Put the pieces together Share a vision of media that are truly accessible International Telecommunication Union 33

34 Put the pieces together Share a vision of media that are truly accessible International Telecommunication Union 34

35 Put the pieces together 35

36 Put the pieces together Share a vision of media that are truly accessible Identify actions that can turn the vision into reality International Telecommunication Union 36

37 Put the pieces together Identify actions that can turn the vision into reality 37

38 Put the pieces together Share a vision of media that are truly accessible Identify actions that can turn the vision into reality Propose a roadmap of actions and metrics to measure progress International Telecommunication Union 38

39 Put the pieces together Propose a roadmap of actions International Telecommunication Union 39

40 Put the pieces together Propose a roadmap of actions and metrics to measure progress International Telecommunication Union 40

41 Is information enough to ensure action? Incentives and sanctions for non-compliance Peter Olaf Looms

42 United States of America 42

43 United States of America 43

44 44

45 Canada 45

46 46

47 United Kingdom 47

48 48

49 Japan 498

50 Japan 50

51 So is there a case for making digital media accessible? Yes! 51

52 Conclusions Legislation and regulation are changing (things like the EU Audiovisual Media Services Directive and the UN Convention on the Rights of Persons with Disabilities) New solutions are emerging The iphone 4S and the service called Siri is one of them. 52

53 What is the ITU doing? 53

54 What do we aim to deliver? 54

55 Nothing for us without us 55

56 A free report from the UN s International Telecommunications Union Source: 56

57 Questions? Contact particulars FG AVA website: FG AVA secretariat: Alexandra Gaspari Chairman: Peter Olaf Looms Ellesvinget 25 Barrier-Free Digital Television 25 May 2011 European Commission DK-2950 Vedbæ k DENMARK E: polooms@gmail.com M: International Telecommunication Union 57

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