AcoMate 230 OF/421 OF/821 OF. Behind-the-Ear(Open fit) hearing aids INSTRUCTIONS FOR USE

Transcription

1 AcoMate 230 OF/421 OF/821 OF Behind-the-Ear(Open fit) hearing aids INSTRUCTIONS FOR USE

2 TABLE OF CONTENTS Hearing Aid Description Step-by-Step Instructions for Using Your Hearing Aid Step 1: Inserting the battery Step 2: Turning the Hearing Aid ON Step 3: Inserting Your Hearing Aid Step 4: Changing the Volume Step 5: Changing the Programs Step 6: Removing Your Hearing Aid Step 7: Turning the Hearing Aid OFF Step 8: Changing the battery Features of Your Hearing Aid Caring for Your Hearing Aid Common Problems and Solutions Technical Data

3 FOREWORDS Congratulations on the purchase of your new AcoSound hearing instruments. With a litter practice, you will soon be on your way to better hearing. Please read the entire contents of this booklet before using your hearing instruments. It contains instructions and important information about the use and handling of your hearing instruments and batteries. Indication for Use/ Intended Purpose The hearing aids are intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing. The hearing aids are intended to be used by children(>36 months) and adults. 1

4 The following instruments are covered in these instruc ons: AcoMate 230 OF AcoMate 421 OF AcoMate 821 OF Color op ons 2

5 Descrip on of features 1, Tube 2, Sound Outlet 3, Microphone 4, Ear Dome 5, Push Bu on 6, Volume Control 7, Ba ery Door Le /Right ear marking The color mark on top of slim tube can help you dis nguish the le and right instruments. Red=right; Blue=Le 3

6 Step-by-Step Instruc ons for Using Your Hearing Aid Step 1: Inser ng the ba ery Gently swing the ba ery door fully open, but do not force it (A) Remove the s cker from the new ba ery (B) Place the ba ery into the empty compartment. The +sign on the ba ery should face up (C) A B C For maximum power, allow the ba ery to be aired for 30 seconds before placing it into the empty compartment. 4

7 The cleaning tool can be used for ba ery change. Use the magne c end to remove and insert ba eries. The cleaning tool is provided by your hearing care professional Your cleaning tool has a built-in magnet. Keep the cleaning tool 30 cm away from credit cards and other magne cally sensi ve devices. 5

8 Step 2: Turning the Hearing Aid ON Close the ba ery door completely. You should no ce a click. The hearing aid is now ON Never use excessive force to open or close the ba ery door. 6

9 Step 3: Inser ng Your Hearing Aid Your hearing aid has been programmed individually for your right or le ear. You will see a color marking on top of slim tube. This can help you to dis nguish between the le and right hearing aid. Blue marking for le ear, red for right ear 7

10 Make sure the dome is pushed firmly onto the speaker. Posi on the hearing aid behind your ear (A). Grasp the speaker between your thumb and index finger. The dome or custom mold should point towards the ear canal opening. Gently push the speaker into your ear canal, un l the wire sits flush against the side of your head (B). If you have an ear grip a ached to the speaker, push the ear grip into the bowl of your ear. If the ear grip is s cking out, it has not been posi oned correctly. Try adjus ng it again. When looking in the mirror, the speaker should difficult to see. 8

11 Never use excessive force to open or close the ba ery door. If the dome is not on the speaker when removed from the ear, the dome might s ll be in the ear canal. Consult your hearing care professional for further instruc ons. 9

12 Step 4: Changing the Volume If you want to change the volume yourself, your can switch the volume slot with the pin end of the cleaning tool. Volume Control If you find that the volume is not adequate, your hearing care professional may need to check your hearing and adjust your hearing aid se ngs. 10

13 Step 5: Changing the Programs If you wear one hearing aid, a short press on the push bu on will change the program. If you wear two hearing aids, you shall switch program for both hearing aids. It will take 1-2 seconds un l you hear the program change. The number of beeps you hear will tell you which program you are in. 11

14 Up to 4 listening programs can be configured by your hearing care professional depending on your hearing aid. Please ask your hearing care professional or sales person about the programs that are available with your hearing aid. Available Programs (to be filled in by your hearing care professional) Program Beeps Func on

15 Step 6: Removing Your Hearing Aid Grasp the wire of the speaker unit between your thumb and index finger. Do not pull on the ear grip. Gently pull the speaker out of your ear Do not remove by pull on the hearing aid, as the speaker may be damaged at the connector. 13

16 Step 7: Turning the Hearing Aid OFF Open the ba ery door slightly un l a click is felt. The hearing aid is now OFF. Step 8: Changing the ba ery When the ba ery is running out, the hearing aid will beep at regular intervals. You should be prepared to replace the ba ery. The me un l the hearing aid stops working depends on the ba ery type and manufacturer. 14

17 Features of Your Hearing Aid The following feature may be ac vated in your hearing aid. Please consult your hearing care professional to find out how your hearing aid is configured. Auto Telephone can automa cally ac vate a phone program in the hearing aid, if your telephone has a dedicated magnet. The magnet needs to be placed on your telephone next to the sound outlet. 15

18 Caring for Your Hearing Aid Hearing ears produce a waxy substance that can clog your hearing aid. Please follow these cleaning instruc ons to prevent wax build-up and ensure op mal performance of your hearing aid. For further informa on on the care of your hearing aid, please consult your hearing care professional. General Care Instruc ons Treat your hearing aid like any other delicate electronic device (check the safety guidelines on page 37) and make sure that the hearing aid and the speaker do not come in contact with moisture or water. Always clean and dry your hands thoroughly before handling the hearing aid Do not use your hearing aid without a dome or 16

19 mold Should your hearing aid come in contact with water and stop working, please following these guidelines: Gently wipe off any water on the outside of the hearing aid Open the ba ery door and remove the ba ery Gently wipe off any water inba ery door Let the hearing aid dry with the ba ery door open for approximately 30 minutes Insert a new fresh ba ery and close the ba ery door. Your hearing aid should work normally again IMPORTANT NOTICE Do not wear your hearing aid while showering or par cipa ng in water ac vi es. Do not immerse your hearing aid in water or other liquids. 17

20 Daily Care Instruc ons Check your hearing aid for ear wax and wipe it. Clean with a cloth or ssue Clean your custom mold a er every use by wiping it with a clean dry cloth A dry storage kit is recommended to remove any moisture that may have accumulated in the hearing aid. Always remove zinc-air ba ery before dry your hearing aid with a drying kit. Drying out zinc-air ba eries shorten their life me IMPORTANT NOTICE Use a so, dry cloth to clean the hearing aid. It must never be washed or immersed in water or other liquids. 18

21 Specific Care Instruc ons A: How to Clean Your Custom Mold or Power Mold In most cases, there is a hole through the mold (below the speaker unit). This is the vent. The vent should never be clogged with earwax. Use the brush of the Mul Tool to clean the vent in your ear piece. Press the brush through the hole. Twist the brush slightly to clean the vent. The Mul Tool is provided by your professional care professional. 19

22 B: How the Exchange the Wax Protec on Filter on Your Custom Mold or Power Mold The wax filter in the earpiece should be replaced when clogged or when the hearing aid does not sound normal. Use the wax filter delivered by your hearing care professional. C: How to Exchange the Dome Inspect your hearing aid s dome for yellowing, hardening and cracks. In the case of these changes, consider replacing your dome or contac ng your hearing care professional. Spare domes may be obtained for your hearing care professional. Clean your hands thoroughly before replacing the dome. Never change the dome with wet or dirty fingers. 20

23 Hold the end of the dome between your fingers and pull it off (A) Push a new dome as far as possible onto the speaker (B) Never remount a used dome on the speaker. A remounted dome is more likely to fall off in the ear canal. 21

24 D: How to Exchange the Wax Protec on Filter on Your Speaker Unit The wax filter in the dome unit should be replaced when clogged or when the hearing aid does not sound normal. Use the wax filter delivered by your hearing care professional. E: Make sure that the microphone openings are not clogged by dust or dirt. Carefully brush away visible signs of debris from the openings. Brush only on the surface and make sure the hairs of the brush are not pressed into the microphone opening, as this can affect the performance of the hearing aid. 22

25 Common Problems and Solu ons Hearing aid whistles or squeals Check that the earpiece is inserted correctly. If this is the case and the hearing aid s ll whistles or squeals, please consult your hearing care professional. No volume, level too so or humming noise Check if the volume level is too so and adjust by increasing the volume level with the control on your hearing aid. If you have no volume at all, check whether the hearing aid is in mute posi on. If the problem s ll occurs, check that the ba ery door is closed completely. Also check if the ba ery is inserted correctly. If the problem s ll remains, change the ba ery. If the problem s ll persists, contact your hearing care professional. 23

26 Whirring noise, fading, weak or motor-boa ng sounds Open and close the ba ery door several mes or clean the ba ery contacts carefully with a dry co on swab. If the problem s ll occurs, change the ba ery. If problem s ll remains, contact your hearing care professional. Hearing aid switches from ON to OFF periodically Your ba ery is running down. Please change the ba ery. Hearing aid beeps without any ac on from you Your ba ery is running down. Please change the ba ery. Other problem with your hearing aid If other problems occur with your hearing aid, which are not listed, contact your hearing care professional. 24

27 Warnings You should familiarize yourself fully with the following general warnings and the en re contents of this booklet before using your hearing aid to ensure personal safety and correct use. Consult your hearing are professional if you experience unexpected opera ons or events with your hearing aid. Please note that a hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resul ng from organic condi ons. Furthermore, note that in most cases, infrequent use of a hearing aid does not permit a user to a ain full benefit from it. 25

28 Usage of Hearing Aids Hearing aids should be used only as directed and adjusted by your hearing care professional. Misuse can result in sudden and permanent hearing loss. Never allow others to wear your hearing aid as incorrect usage could cause permanent damage to their hearing. Choking Hazards and Risk of Swallowing Ba eries Hearing aids, their parts, and ba eries should be kept out of reach of children and anyone who might swallow these items, or otherwise cause injury to themselves Ba eries have occasionally been mistaken for pills. Therefore check your medicine carefully before swallowing any pills. If a ba ery or other small parts are swallowed, see a doctor immediately. 26

29 Ba ery Use Always use ba eries recommended by your hearing care professional. Ba eries of low quality may leak and cause bodily harm. Never a empt to recharge your ba eries and never dispose of ba eries by burning them. There is a risk that the ba eries will explode. AcoMate 610 OF A10 Zinc-Air ba ery AcoMate 821 OF A10 Zinc-Air ba ery AcoMate 1210 OF A10 Zinc-Air ba ery Note:A312 ba ery is op onal for above three models. Dysfunc on Be aware of the possibility that your hearing aid may stop working without no ce. Keep this in mind when you depend on warning sounds (e.g., when you are in traffic). The hearing aids may stop func oning, for instance if the ba eries have expired or if the speaker is blocked by moisture or ear wax. 27

30 X-ray, CT, MR, PET Scanning and Electrotherapy Remove your hearing aid for example during X-ray, CT/MR/PET scanning electrotherapy or surgery as your hearing aid may be damaged when exposed to strong fields. Avoiding Heat and Chemicals Your hearing aid must never be exposed to extreme heat e.g., le inside a parked car in the sun Your hearing aid must not be dried in microwave ovens or other ovens The chemicals in cosme cs, hairspray, perfume, a er shave lo on, suntan lo on and insect repellent can damage your hearing aid. Always remove your hearing aid before applying such products and allow me to dry before pu ng it on. 28

31 Ac ve Implants Cau on must be taken with ac ve implants Your Autophone magnet or Mul Tool or Cleaning tool (which has a built-in magnet) should be kept more than 30 cm away from the implant, e.g. do not carry it in a breast pocket. In general, please follow the guidelines recommended by the manufacturer of implantable defibrillators and pacemakers on use with magnets. If you have an ac ve brain implant, please contact the manufacturer of your implantable device for informa on about the risk of disturbance. D Explosives The power source in your hearing aid has insufficient energy to cause fire in normal usage condi ons. The hearing aid has not been tested for compliance with interna onal standards concerning explosive environments. We recommended not to use your hearing aid in areas where there is a danger of explosions. 29

32 Power Instrument Special care should be exercised in selec ng, fi ng and using a hearing aid where maximum sound pressure capability exceeds 132 db SPL (IEC ), as there may be risk of impairing the remaining hearing of the hearing instrument user. For informa on of whether your instrument is a power instrument, please ask your hearing care professional. Possible Side Effects Hearing Aid, molds or domes may cause an accelerated accumula on of ear wax The otherwise non-allergenic materials used in hearing aids may in rare cases cause a skin irrita on or other side effects. Please seek consulta on with a physician if there condi ons occur. 30

33 Interference Your hearing aid has been thoroughly tested for interference, according to the most stringent interna onal standards. However, interference with your hearing aid and other device may occur, (e.g., some mobile telephones, ci zen band systems, and shop alarm systems). If this occurs, increase the distance between hearing aid and device. Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospec ve hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid and if the hearing aid dispenser determines through inquiry, actual observa on, or review of any other available informa on concerning the prospec ve user, that the prospec ve user has any of the following condi ons: (i) Visible congenital or trauma c deformity. 31

34 (ii) History of ac ve drainage from the ear within the previous 90 days. (iii)history of sudden or rapidly progressive hearing loss within the previous 90 days. (iv) Acute or chronic dizziness. (v)unilateral hearing loss of sudden or recent onset within the previous 90 days. (vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. (vii) Visible evidence of significant cerumen accumula on or a foreign body in ear canal. (viii) Pain or discomfort in the ear. Special care should be exercised in selec ng and fi ng a hearing aid whose maximum sound pressure level exceeds 132 decibels because there maybe risk of impairing the remaining hearing of the hearing aid user. (This provision is required only for those hearing aids with a maximum sound pressure capability greater than 132 decibels (db).) 32

35 Important No ce for Prospec ve Hearing Aid Users Good health prac ce requires that a person with a hearing loss have a medical evalua on by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are o en referred to as otolaryngologists, otologists, or otorhinolaryngologists. The purpose of medical evalua on is to assure that all medically treatable condi ons that may affect hearing are iden fied and treated before the hearing aid is purchased. Following the medical evalua on, the physician will give you a wri en statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evalua on. 33

36 The audiologist or hearing aid dispenser will conduct a hearing aid evalua on to assess your ability to hear with and without a hearing aid. The hearing aid evalua on will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs. Children with Hearing Loss In addi on to seeing a physician for medical evalua on, a child with a hearing loss should be directed to an audiologist for evalua on and rehabilita on since hearing loss may cause problems in language development and educa on and social growth of a child. An audiologist is qualified by training and experience to assist in the evalua on and rehabilita on of a child with a hearing loss. 34

37 Safety Informa on Hearing aid should be adjusted by a trained hearing care professional Never insert cleaning tools into the sound outlet or microphone inlet. This could damage the hearing aid. Remove your hearing aid before sleeping Keep your hearing aid in the case for protec on when you are not wearing it Be aware of the possibility that the direc onal microphone in your hearing aid may reduce the volume of some warning sounds coming from behind you. 35

38 Interna onal Warranty Your hearing aid is covered by an interna onal limited warranty issued by the manufacturer from the date of delivery. f The limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as ba eries, tubing, ear wax filters etc. Problems arising from improper handling or care, excessive use, accidents, repairs made by an unauthorized party, exposure to corrosive condi ons, physical changes in your ear, damage due to foreign objects entering the device, or incorrect adjustments are NOT covered by the limited warranty and may void it. f The above warranty does not affect any legal rights that you might have under applicable na onal legisla on governing sale of consumer goods. Your hearing care professional may have issued a warranty that goes beyond the clauses of this limited warranty. 36

39 Please consult him/her for further informa on Do not a empt to repair your device yourself 37

40 Mobile Phone Some hearing aid users have reported a buzzing sound in their hearing aid when they are using mobile phones, indica ng that the mobile phone and hearing aid may not be compa ble. Temperature Humidity Opera ng -20 C-+40 C Condi ons 5%-90% Non condensing Storage and -20 C-+40 C Transporta on Condi ons 38

41 Technical Data BEHIND-THE-EAR(OPEN FIT) HEARING AIDS AcoMate 230 OF AcoMate 421 OF AcoMate 821 OF 39

42 Technical data OPEN FIT hearing instruments ACOMATE 230 0F ACOMATE 421 OF ACOMATE 821 OF Addi onal Informa on Technical data measured with expansion, corresponding to the test box measurement se ngs. 2cc refers to a coupler according to IEC :

43 China Hangzhou AcoSound Technology Co., Ltd 601(A), Bldg 5, Zhejiang Overseas High-Level Talent Innova on Park, No.998 WenYi West Road, Hangzhou, Zhejiang, China, Phone: