MONROE COMMUNITY COLLEGE DENTAL STUDIES PROGRAM STUDENT HANDBOOK

Transcription

1 MONROE COMMUNITY COLLEGE DENTAL STUDIES PROGRAM STUDENT HANDBOOK Revised April 2017

2 MONROE COMMUNITY COLLEGE DENTAL STUDIES PROGRAMS MISSION STATEMENT... 1 DENTAL STUDIES PROGRAMS PHILOSOPHY... 1 DENTAL HYGIENE PROGRAM GOALS... 1 DENTAL HYGIENE PROGRAM COMPETENCIES... 2 DENTAL HYGIENE COMPETENCIES RUBRIC... 9 ESSENTIAL FUNCTIONS DENTAL HYGIENE A.A.S. DEGREE DENTAL HYGIENE CURRICULUM DH WRITING INTENSIVE OPTION CLINIC, CONFERENCE, AND LAB BREAKDOWN DENTAL HYGIENE PROGRAM COST ESTIMATES OFFICE OF THE PROFESSIONS NYSED DENTAL HYGIENE LICENSURE AND REGISTRATION BOARD EXAMS AND LICENSURE INFORMATION DH PROFESSIONAL ORGANIZATIONS DENTAL HYGIENE SCHOLARSHIPS DENTAL ASSISTING CURRICULUM DA DENTAL ASSISTING COMPETENCIES CLINIC, CONFERENCE AND LAB BREAKDOWN... 33

3 COST ESTIMATES DENTAL ASSISTING PROGRAM CERTIFIED DENTAL ASSISTANT LICENSE REQUIREMENTS LICENSURE DENTAL ASSISTING NATIONAL BOARD DANB DA PROFESSIONAL ORGANIZATIONS DENTAL ASSISTING SCHOLARSHIPS GRADING ACADEMIC HONESTY POLICY AND PROCEDURE STUDENT ABSENCE TRANSFER CREDIT CLASS AND CLINIC ATTENDANCE REQUIREMENTS HEPATITIS INFORMATION CPR AND MEDICAL HISTORY POLICY GENERAL CLINIC RULES COMPLAINT POLICY MONROE COMMUNITY COLLEGE LIBRARIES MCC STUDENT SYSTEMS BRIGHTON CAMPUS MAP MCC... 63

4 Dental Hygiene Program

5 DENTAL STUDIES PROGRAMS MISSION STATEMENT The mission of the Dental Studies Programs at Monroe Community College is to provide quality education in the preparation of dental hygiene and dental assisting students to perform services permitted within the scope of the New York State Practice Acts providing for immediate employment and lifelong learning. DENTAL STUDIES PROGRAMS PHILOSOPHY The students of the Monroe Community College Dental Studies Programs are encouraged to: Achieve professional excellence Be independent learners Develop decision making skills incorporating creative, critical and analytical thinking Be lifelong learners The faculty will provide optimal educational opportunities and guidance to provide an environment that enhances student success. The student will be an engaged learner who takes responsibility, is self-regulated, demonstrate ethical behavior, is able to self-evaluate and demonstrates standards of excellence. PROGRAM GOALS 1. To maintain a contemporary Dental Hygiene program that reflects relevant and current evidence-based Dental Hygiene. 2. To provide didactic and clinical experiences to prepare students to become entrylevel licensed dental hygienists. 3. To provide students with a wide variety of experiences treating a diverse population applying the dental hygiene process of care. 4. To encourage commitment to the dental hygiene profession through professional organizations, continuing education and community service.

6 MCC ASSOCIATES DEGREE IN DENTAL HYGIENE Adapted with permission from the BSDH-Entry Level Program Competencies Document, Gene W. Hirschfeld School of Dental Hygiene, Old Dominion University, Norfolk, Virginia, accessed June, 2011: INTRODUCTION DENTAL HYGIENE PROGRAM COMPETENCIES Competence is an acceptable, measurable, defined level of special skill and knowledge derived from education, experience, role modeling, and overall socialization. To be competent, an entry-level dental hygienist must perform at or above the acceptable, defined, program competencies. DOMAINS (D) Major Competencies (MC) SUPPORTING COMPETENCIES (SC) Foundational Knowledge (FK) Domains (D) The organization of the document flows from the general categories that comprise the central domains of the curriculum, to the specific behaviors that reflect the foundational abilities expected of students at the course level. The domains should be viewed as themes or broad categories of professional focus that transcend numerous courses and learning activities. The concept of domains is intended to encourage threads of consistency, emphasis and focus that develop and advance throughout the curriculum. In this document, domains are labeled: I. Professionalism and Ethics II. Dental Hygiene Process of Care III. Health Promotion and Community Involvement IV. Professional Commitment and Advancement Major Competencies Within each domain, Major Competencies are listed. A Major Competency is defined as the ability to perform or provide a particular, complex service or task. The complexity of the service suggests that multiple and more specific abilities are required to support the performance of any Major Competency.

7 Supporting Competencies The more specific abilities are considered subdivisions of the Major Competency and are termed Supporting Competencies. The acquisition and demonstration of a Major Competency requires a level of mastery of all Supporting Competencies related to that particular service or task. While less complex than a Major Competency, a Supporting Competency also requires Foundational Knowledge. Foundational Knowledge (FK) Foundational knowledge is the product of didactic laboratory and clinical sciences instruction which imparts the information and experience that are prerequisite for satisfactory mastery of Supporting Competencies. The biomedical, dental, behavioral and clinical science all provide instruction at the foundational level and establishes the foundation for the entire dental hygiene care process. This education ensures an understanding of basic biological principles for student analysis and synthesis of the interrelations of the body systems when making decisions regarding oral health services within the context of total body health. These sciences provide the student with knowledge of oral health and disease as a basis for assuming responsibility for assessing, analyzing, planning, implementing and evaluating dental hygiene care. Didactic, small group discussion, seminar and laboratory instruction provide information and psychomotor experiences that enable students to acquire and demonstrate competence in the clinical setting. Domain/Program Competencies The program competencies define a level of practice for the new graduate, rather than predict the higher level of practice that will be attained by dental hygiene practitioners over their career. Supporting and foundational competencies are identified for each domain. I. Professionalism and Ethics (D) A. Professional Behavior (MC) Professional behavior encompasses many components including a team approach, positive verbal and nonverbal communication, interpersonal skills, attention to feedback, protocol adherence, thorough and complete documentation and time management. The dental hygiene graduate must be able to practice using a team concept in a professional manner. THE GRADUATE MUST BE ABLE TO: (SC) 1. PROVIDE ACCURATE, CONSISTENT AND COMPLETE DOCUMENTATION WHEN SERVING IN PROFESSIONAL ROLES (111, 114, 115, 121, 125, 212, 214, 215, 222, 224, 225, 228, SADHA); 2. COMMUNICATE EFFECTIVELY USING VERBAL, NONVERBAL WRITTEN AND ELECTRONIC COMMUNICATION SKILLS (110, 111, 112, 113, 114, 115, 121, 122, 124, 125, 212, 215, 222, 224, 225, 228, SADHA).

8 B. Ethical Behavior (MC) The dental hygiene graduate must be able to discern and manage the ethical issues faced in dental hygiene. THE GRADUATE MUST BE ABLE TO: (SC) 1. INTEGRATE THE ADHA CODE OF ETHICS IN ALL PROFESSIONAL ENDEAVORS AND ADHERE TO LOCAL, STATE AND FEDERAL LAWS, RECOMMENDATIONS AND REGULATIONS FOR DENTAL HYGIENE ACTIONS AND SERVICE (113, 115, 121, 123, 212, 214, 215, 222, 224, 225, 228, SADHA); 2. SERVE ALL CLIENTS WITHOUT DISCRIMINATION, APPRECIATING THE DIVERSITY OF THE POPULATION (111, 112, 113, 121, 124, 212, 215, 222, 224, 225); 3. APPLY PRINCIPLES OF RISK MANAGEMENT TO MANAGE PROFESSIONAL RISKS AND PREVENT LIABILITY (111, 113, 114, 121, 212, 215, 222, 224, 225, 228); 4. EVALUATE THE SAFETY AND EFFICACY OF ORAL HEALTH PRODUCTS, INTERVENTIONS AND TREATMENT IN A SCIENTIFIC AND PROFESSIONAL MANNER (110, 112, 124, 125, 211, 212, 214, 215, 222, 225). II. Dental Hygiene Process of Care (D) The dental hygiene graduate is a licensed health professional who provides educational, preventive and therapeutic services in the support of optimal oral health. The dental hygiene process of care applies principles from the biomedical, clinical and psychosocial sciences to diverse populations. A. Assessment (MC) The dental hygiene graduate must be able to systematically collect, analyze and record data on the general, oral and psycho-social health status of clients using methods consistent with medico-legal ethical principles. The graduate must be able to: (SC) 1. assess client concerns, goals, values and preferences to guide client care (110, 111, 121, 122, 124, 125, 212, 214, 215, 222, 228); 2. obtain, review, update, interpret and identify the need for assessment data prior to or during dental hygiene care (110, 111, 114, 115, 121, 125, 212, 214, 215, 222, 224, 225); 3. recognize predisposing and etiological risk factors that require intervention to prevent and control disease (110, 111, 112, 121, 122, 123, 125, 129, 212, 213, 214, 215, 219, 222, 225); 4. identify clients at risk for a medical emergency and take appropriate precautions to minimize those risks (110, 111, 114, 115, 121, 125, 212, 214, 215, 222, 224, 225).

9 B. Diagnosis (MC) The dental hygiene graduate must be able to use critical decision making skills to reach conclusions about the client s human needs related to oral health and disease, based on all available assessment data. The graduate must be able to: (SC) 1. analyze and interpret the data to formulate a dental hygiene diagnosis related to and congruent with the diagnosis of the dentist and other health professionals and obtain appropriate consultations (111, 121, 122, 124, 125, 212, 214, 215, 222, 225). C. Planning (MC) The dental hygiene graduate must be able, through collaboration with the client and/or other health professionals, to formulate a comprehensive dental hygiene care plan. The care plan will delineate dental hygiene interventions to be provided that are evidenced-based, client-centered and related to the identified human need deficits. The graduate must be able to: (SC) 1. establish a planned sequence of educational, preventive and therapeutic services collaboratively with the client, based on the dental hygiene diagnosis (111, 121, 124, 125, 212, 214, 215, 222, 224, 225, 228); 2. formulate goals and establish expected outcomes related to the needs and desires of the client and the dental hygiene diagnosis(111, 121, 122, 124, 125, 212, 214, 215, 222, 225) ; 3. make referrals to professional colleagues as indicated by the care plan(111, 121, 125, 211, 212, 214, 215, 217, 222, 225). D. Implementation (MC) The dental hygiene graduate must be able to provide specialized care that includes educational, preventive and therapeutic services designed to assist the client in achieving and maintaining oral health goals. The graduate must be able to: (SC) 1. educate clients to prevent and control risk factors that contribute to caries, periodontal disease and other oral conditions(110, 111, 121, 122, 123, 125, 212, 214, 215, 219, 225, SADHA) ; 2. utilize accepted infection control procedures (111, 113, 115, 121, 125, 211, 212, 214, 222, 225); 3. obtain radiographs of diagnostic quality(111, 121, 215, 225 ; 4. apply basic and advanced principles of dental hygiene instrumentation to remove deposits without trauma to hard or soft tissue (114, 125, 214, 215, 225);

10 5. control pain and anxiety during treatment through use of accepted pharmacological and behavioral techniques (110, 111, 114, 121, 125, 214, 215, 216, 225, 226); 6. select and administer the appropriate chemotherapeutic agent and provide pre- and post-treatment instructions (110, 124, 125, 125, 212, 214, 215, 219, 222, 224, 225, 229); 7. provide supportive dental hygiene services that can be legally performed in the State of New York (111, 121, 124, 125, 211, 212, 214, 215, 222, 224, 225); 8. manage medical emergencies in the client care environment. E. Evaluation and Maintenance (MC) The dental hygiene graduate must be able to evaluate the effectiveness of implemented educational, preventive and therapeutic services and modify as needed. The graduate must be able to: (SC) 1. determine the outcomes of dental hygiene interventions using indices, instruments, examination techniques and client self-report as specified in the client goals (124, 125, 212, 214, 215, 222, 225); 2. compare actual outcomes to expected outcomes, reevaluating goals, diagnoses and services when expected outcomes are not achieved (124, 125, 212, 214, 215, 222, 225); 3. develop a periodontal maintenance program (212, 213, 214, 215, 216, 217, 219, 222, 225, 226, 229); 4. determine the client s satisfaction with the oral health care received (125, 212, 219, 222, 229). III. Health Promotion and Community Involvement Trends toward consumerism, self-care, disease prevention, health promotion and health lifestyles means that clients, wherever they might be, want and need information on oral health and disease. Teaching and health promotion strategies are involved in the full range of dental hygiene actions directed toward helping diverse populations achieve oral wellness. A. Education and Communication (MC) The dental hygiene graduate must be able to promote the values of oral and general health to the public and organizations outside the profession. The graduate must be able to: (SC) 1. identify factors that can be used to motivate the client for health promotion, disease prevention and/or health maintenance (110, 113, 114, 212, 222, SADHA); 2. educate other individuals and/or organizations about access and delivery of services in the provision of oral health care 110, 113, 114, 211, 212, 214, 217, 222, SADHA;

11 3. present educational information to diverse client populations in a variety of settings using appropriate teaching strategies (110, 113, 114, 211, 212, 222, 229, SADHA). B. Community Involvement (MC) The dental hygiene graduate must be able to initiate and assume responsibility for health promotion and disease prevention activities for diverse populations in a variety of settings. The graduate must be able to: (SC) 1. assess community oral health needs, risk and available resources and evaluate outcomes for health improvement and access to the healthcare system(110, 113, 114, 212, 222); 2. plan, implement, and evaluate community oral health education and services in a variety of settings (110, 113, 114, 212, 222); 3. use screening, education and referral to introduce consumers to the healthcare system (110, 113, 114, 212, 222, 225); 4. provide dental hygiene services as an interdisciplinary healthcare member in a variety of settings (110, 113, 114, 212, 222, 225). IV. Professional Commitment and Advancement (D) For professional advancement and lifelong learning, the dental hygienist must be able to derive the relevance from rapidly changing information. Knowledge of the scientific method ensures that actions taken by the dental hygienist are based on scientific evidence, not merely on ritual, tradition, intuition or personal preference. A. Professional Commitment (MC) The dental hygiene graduate must be concerned with improving the knowledge, skills and values of the profession. The graduate must be able to: (SC) 1. advance the values of the profession through leadership, service activities and affiliations with professional and public organizations(110, 113, 114, 212, 222, 224, 225, SADHA); 2. assume the roles of the professional dental hygienist (clinician, educator, researcher, change agent, consumer advocate, administrator) as defined by the ADHA (110, 111, 113, 114, 121, 122, 212, 214, 215, 222, 226, 228, SADHA).

12 B. Professional Advancement (MC) The graduate must pursue new knowledge on a continual basis due to the changing health care environment. The graduate must be able to: (SC) 1. assume responsibility for professional growth through lifelong learning (110, 111, 112, 113, 114, 121, 122, 212, 215, 222, 224, 225, SADHA); 2. utilize scientific literature in order to make evidence-based decisions that advance the profession of dental hygiene(110, 111, 112, 113, 114, 121, 122, 123, 129, 212, 213, 215, 216, 217, 222, 225, 226, 229, SADHA).

13 DENTAL HYGIENE COMPETENCIES (RUBRIC NUMBERING) I. Professionalism and Ethics II. Dental Hygiene Process of Care III. Health Promotion and Community Involvement IV. Professional Commitment and Advancement Freshman Domains I. X X X X X X X X II. X X X X X X X X X X X X III. X X X X IV. X X X X X X X X X Sophomore Domains SADHA I. X X X X X X X X X II. X X X X X X X X X X X X X X III. X X X X X X X X X X X IV. X X X X X X X X X X X X

14 ESSENTIAL FUNCTIONS ESSENTIAL FUNTIONS FOR BOTH DENTAL HYGIENE AND DENTAL ASSISTING STUDENTS Listed below are the Essential Functions required to perform technical tasks for Dental Studies students, either unaided, or with the assistance of a reasonable accommodation. These are the essential functions that constitute fundamental requirements and reasonable physical qualifications a student needs for admission to the Dental Studies program for clinical education. 1. Comprehension - Must be able to read English, follow verbal directions in English, understand and apply abstract concepts from general studies, biomedical, dental, dental studies and clinical sciences. 2. Analysis - Must be able to interpret findings, recognize changes and make decisions. Must be able to visualize and apply spatial relationships. 3. Writing - Must be able to write clear and legible notations on clinical records including patient charts in English. Must be able to develop accurate and complete drawings and written descriptions. Must be able to organize thoughts and ideas into written essays and research papers. 4. Calculation - Must be able to measure and mix chemicals, dental materials and various clinical agents. Must be able to compute mathematical equations required in classroom or clinical procedures. 5. Vision - Must be able to do the following with or without corrective lenses: read charts, records, small print, typed and handwritten notations, observe changes in patient status and distinguish colors both extra and intra orally, to discern shades of black and white, read millimeter markings on probe, see and identify small calculus deposits and small lesions from inches. 6. Speech - Must be able to speak clearly, understandably, and effectively to patients, dental health team members and community groups in English. 7. Touch - Must be able to distinguish between various textures, sizes and shapes.

15 Essential Functions (continued) 8. Physical Demands Required: Reach, move and adjust x-ray tube located at a height of approximately 54 inches from the floor. Reach into darkroom tanks for processing located at a height of inches. Give clear verbal commands to the patient while performing dental services and at a distance of 6-10 feet from the x-ray chair while located behind a protected exposure control wall. Hear a patient at a distance of 6-10 feet while located behind a lead protected exposure control wall. Operate rheostat control with feet. Have use of hands and fingers and adequate range of motion to safely perform all necessary services. Sit on operator's stool on a seat approximately 19 inches from floor. Arms proportionately long enough to fit across own body and reach head and neck area of patient. Not currently using illegal drugs. Not allergic to film processing chemicals (developer and fixer solutions) or personal protective gloves, masks, and eyewear used for "standard precautions." Students who think that they do not possess one or more of the above abilities should seek assistance from the program director concerning any flexibility in program requirements. When possible, reasonable accommodation of a disability will be discussed and approached in a manner appropriate to the individual's needs. Services for Student with Disabilities is listed in the College Catalogue.

16 DENTAL HYGIENE A.A.S. DEGREE1 The two-year program in Dental Hygiene prepares graduates for careers in preventive dentistry. Working under the supervision of a dentist, the dental hygienist provides patient care through clinical service and dental health counseling. Graduates of the program find employment in private dental offices, hospitals, clinics, and community health agencies. Admission requirements are: High school algebra or MTH 098 at MCC or equivalent/higher college lever with a grade of C or better and also in both high school biology and chemistry. High school geometry is strongly recommended. Early applications are encouraged. The program includes courses in liberal arts, basic dental science and clinical experience. All students will complete off-campus clinical assignments as part of their clinical experience. A minimum grade of 75, C is required in all Dental Hygiene courses to continue in the program.1 Completion of all previous semester dental hygiene courses with a grade of C and passing grades in biology are required for advancement to the next semester. Students must follow the sequence of courses semester by semester as presented for dental hygiene and biology courses, but biology courses may be taken in advance of the required sequence. A student who fails to achieve the C in the fourth semester DEN courses will be ineligible for graduation. Successful completion of the program permits admission to licensure examinations. MCC Dental Hygiene students take the National Board examination after graduation. Dental hygienists must be licensed in order to practice. Prior to clinical experience, students must have clearance from Health Services. It is recommended that students take BIO 217 during summer session if possible. 1 After being suspended once, readmission is rare and will be determined by a special review of the Program Readmission Committee. Students will not be readmitted more than once.

17 DENTAL HYGIENE CURRICULUM DH01 CPR is required and to be completed by September 1, 2016 (CPR for the Health Professional includes infant, child and adult CPR). No on-line CPR courses will be accepted. First Semester Credits Human Anatomy and Physiology I 2 BIO Dental Health Education DEN Dental Radiography I DEN Oral Anatomy and Physiology I DEN Barrier Precautions and Infection Control Measures DEN Dental Hygiene I DEN Clinical Dental Hygiene I5 DEN College Composition Or Advanced Composition ENG 101 or ENG 200 Physical/Health Education 1 Total Credits 17 3 Second Semester 3 Credits Anatomy and Physiology II 4 BIO Microbiology BIO Dental Radiography II DEN Oral Anatomy and Physiology II DEN Oral Pathology I DEN Dental Hygiene II DEN Clinical Dental Hygiene II 5 DEN Periodontics I Survey of Mathematics or higher DEN 129 MTH Total Credits Students may take BIO 134 or Completion of all previous semester dental hygiene courses with a grade of C and passing grades in biology are required for advancement to the next semester. 4 Students may take BIO 135 or Enrollment in DEN 115, DEN 125, DEN 215, and DEN 225 is conditional upon satisfactory completion of the medical requirements and clearance from any existing health problem(s). Students are required to recruit their own patients to meet course requirements.

18 Third Semester 6 Credits Nutrition 7 BIO Dental Materials DEN Community Dentistry I DEN Oral Pathology II DEN Dental Hygiene III 5 DEN Clinical Dental Hygiene III DEN Dental Therapeutics I DEN Dental Specialties DEN Periodontics II DEN Interpersonal Communication OR SPT Small Group Communication OR Communication and Crisis Fourth Semester 1 SPT 141, SPT 143 or SPT 144 Total Credits 3 19 Credits Community Dentistry II DEN Dental Hygiene IV 5 DEN Clinical Dental Hygiene IV 3 DEN Dental Therapeutics II DEN Dental Office Management/Business Practice DEN Periodontics III (WR) DEN Introductory Psychology PSY Introduction to Sociology SOC Physical/Health Education 1 Total Credits 16 Admission to this program is conditional upon meeting medical requirements, clearance of existing problem(s). Refer to Monroe Community College Catalog. 6 Completion of all previous semester dental hygiene courses with a grade of C and passing grades in biology are required for advancement to the next semester. 7 It is recommended that students take BIO 217 during summer session.

19 WRITING INTENSIVE OPTION Students who earn 30 credits of writing-intensive course work with a C average can have their transcript and degree title marked as such. CLINIC, CONFERENCE, AND LAB BREAKDOWN First Semester COURSE LE CO/LE Lab Clinic Co/Clin Credits BIO 134 Anatomy and Physiology I DEN 110 Dental Health Ed. II 1 1 DEN 111 Dental Radiography I DEN 112 Oral Anatomy & Phys. I DEN 113 Barrier Precautions and Infection Control Measures 1 1 DEN 114 Dental Hygiene I 2 2 DEN 115 Clinical Dental Hygiene I 6 2 ENG 101/200 Basic College Writing Advanced Composition 3 3 Physical/Health Education 2 1 Second Semester 17 Cr. COURSE LE CO/LE Lab Clinic Co/Clin Credits BIO 135 Anatomy & Physiology II BIO 202 Microbiology DEN 121 Dental Radiography II DEN 122 Oral Anatomy & Phys II DEN 123 Oral Pathology I 1 1 DEN 124 Dental Hygiene II 1 1 DEN 125 Clinical Dental Hygiene II 12 4 DEN 129 Periodontics I MATH 150 Survey of Math or higher Cr.

20 Clinic, Conference, and Lab Breakdown (continued) Third Semester COURSE LE CO/LE Lab Clinic Co/Clin Credits BIO 217 Nutrition 3 3 DEN 211 Dental Materials DEN 212 Community Dentistry I 1 1 DEN 213 Oral Path II 1 1 DEN 214 Dental Hygiene III 2 2 DEN 215 Clinical Dental Hygiene III DEN 216 Dental Therapeutics I 1 1 DEN 217 Dental Specialties 1 1 DEN 219 Periodontal II 1 1 SPT 141/143/144 Interpersonal Communication Small Group Communication Communication and Crisis Cr. Fourth Semester COURSE LE CO/LE Lab Clinic Co/Clin Credits DEN 222 Community Dentistry II 1 1 DEN 224 Dental Hygiene IV 1 1 DEN 225 Clinical Dental Hygiene IV DEN 226 Dental Therapeutics II 1 1 DEN 228 Dental Office Management 1 1 DEN 229 Periodontics III 1 1 SOC 101 Introduction to Sociology 3 3 PSY 101 Introduction to Psychology 3 3 Physical Education Cr.

21 DENTAL HYGIENE PROGRAM COST ESTIMATES Fall and Spring Semesters Tuition-New York State Residents Non Residents FIRST YEAR TOTAL 4, , SECOND YEAR TOTAL 4, , Lab & Clinic Fees (All Courses) ~ ~ Other Fixed Fees Student Life Fee Enrollment Fee Health Fee Accident Insurance Parking Fee Technology Fee or more cr CPR Course Child Abuse Course ~ Books ~ ~ Instruments/Supplies Loupes/Light ~ ~ ~ n/a Typodont Lease ~ Uniforms -(Shoes, Pants And Top) ~ ~ Malpractice Insurance Health Insurance (Fall/Spring)(unless waiver submitted by August 15th) Licensure Fees: National Board Exam Commission on Dental Competency Assessments (CDCA) License Registration Passport Pictures for Registration Optional Board Review (CDCA) Optional Student Trip Fall only $662.00; Spring only $ Summer $ Fall only $662.00; Spring only $ Summer $ ~ ~ Additional Expenses: Student Professional Organization Dues Hygiene Association Fees Are Subject To Change * THERE MAY BE ADDITIONAL PARKING FEES FOR OFF-CAMPUS ASSIGNMENTS. NOTE: Monroe Community College may find it necessary to make changes in tuition and fees and reserves the right to do so.

22 Dental Hygiene Miscellaneous OFFICE OF THE PROFESSIONS NYSED DENTAL HYGIENE Dental Hygienist License Requirements General Requirements Fees Partial Refunds Education Requirements Examination Requirements Three-Year Limited License Applicants Licensed in Another State Dental Hygiene Anesthesia General Requirements Any use of the title "Dental Hygienist" within New York State requires licensure. To be licensed as a dental hygienist in New York State you must: be of good moral character; be at least 17 years of age for dental hygiene licensure by examination; be at least 21 years of age for licensure by endorsement of another state's license; meet education and examination requirements; and have satisfactorily practiced for at least two years for licensure by endorsement. You must file an application for licensure and the other forms indicated along with the appropriate fee, to the Office of the Professions at the address specified on each form. It is your responsibility to follow up with anyone you have asked to send us material. The specific requirements for licensure are contained in Title 8, Article 133, Section 6600 of New York's Education Law and Part 61 of the Commissioner's Regulations. You should also read the general licensing information applicable for all professions. Fees The licensure and first registration fee is $128. Fees are subject to change. The fee due is the one in law when your application is received (unless fees are increased retroactively). You will be billed for the difference if fees have been increased. Do not send cash. Make your personal check or money order payable to the New York State Education Department. Your cancelled check is your receipt. Mail your application and fee to: New York State Education Department, Office of the Professions PO Box Albany, NY Please note: Payment submitted from outside the United States should be made by check or draft on a United States bank and in United States currency; payments submitted in any other form will not be accepted and will be returned.

23 Partial Refunds Individuals who withdraw their licensure application may be entitled to a partial refund. For the procedure to withdraw your application, contact the Dental Hygiene Unit at opunit3@mail.nysed.gov or by calling ext. 270, or by fax at: The State Education Department is not responsible for any fees paid to an outside testing or credentials verification agency. If you withdraw your application, obtain a refund, and then decide to seek New York State licensure at a later date, you will be considered a new applicant, and you will be required to pay the licensure and registration fees and meet the licensure requirements in place at the time you reapply. Education Requirements To meet the education requirements for licensure, you must have: earned a high school diploma, or the equivalent, and completed a New York State registered licensure qualifying or American Dental Association accredited dental hygiene program. In addition to the professional education requirement, every applicant for licensure as a dental hygienist or a limited permit must complete coursework or training in the identification and reporting of child abuse in accordance with Section 6507(3) (a) of the Education Law. See additional information and a list of approved providers for this training. Every dental hygienist must also complete approved coursework or training appropriate to the professional's practice in infection control and barrier precautions, including engineering and work practice controls, to prevent the transmission of the human immunodeficiency virus (HIV) and the hepatitis b virus (HBV) in the course of professional practice. See additional information and a list of approved providers for this training Examination Requirements For licensure, you must obtain a passing score on both the written and clinical examinations explained below. You may be admitted to the examinations during your last year of study. You are responsible for contacting the examination agencies to obtain appropriate information and forms. Deadlines and examination application requirements may differ for each. Written Examinations The Department must receive verification of a passing score on the National Board Dental Hygiene Examination directly from that organization. For application to take the National Board Dental Hygiene Examination or to transmit scores to the New York State Education Department, contact: Joint Commission on National Dental Examinations 211 East Chicago Avenue Chicago, Illinois Phone: Web:

24 Clinical (Practical) Examination The Department must receive verification of passing scores on the Commission on Dental Competency Assessments (CDCA) clinical dental hygiene examination directly from that organization. The Department will verify CDCA scores from 1994 to present. If you fail any component of the Clinical Examination more than once, you will be required to complete additional education requirements at a dental hygiene school accredited by the Commission on Dental Accreditation before re-admission to the Clinical Exam. Specifically: After two failures in the dental hygiene comprehensive component of the clinical exam, you must complete 20 clock hours of instruction in each subject failed. After two failures in the clinical component of the clinical exam, you must complete 40 clock hours of instruction. For further information on this requirement, please contact the State Board for Dentistry. For application to take the NERB clinical dental hygiene examination or to transmit scores to the New York State Education Department, contact: Commission on Dental Competency Assessments 8484 Georgia Avenue, Suite 900 Silver Spring, MD Phone: Fax: Web: Scores are not available by telephone from the Office of the Professions or the testing agencies. Reasonable Testing Accommodations If you have a disability and may require reasonable testing accommodations for the examinations, please contact both the Joint Commission on National Dental Examinations and the North East Regional Board of Dental Examiners, Inc. for information. They can be contacted at: Joint Commission on National Dental Examinations 211 East Chicago Avenue Chicago, IL Phone: Web: The Commission on Dental Competency Assessments (CDCA) 8484 Georgia Ave., Suite 900 Silver Spring, MD Phone: Fax: Web:

25 Limited Permits A limited permit in dental hygiene allows a dental hygiene program graduate to practice dental hygiene only under the direct personal supervision of a New York State licensed dentist before completing the license examination requirement. You may apply for a limited permit by submitting the Application for Limited Permit (Form 5) and the limited permit fee of $50 at the same time or any time after you submit your Application for Licensure (Form 1), the $128 fee for licensure and first registration, and evidence of satisfactory education using the Certification of Professional Education (Form 2). The limited permit cannot be issued until the Department has approved your education. The limited permit is valid for a period of one year and may be renewed once, at the discretion of the Department, for one additional year. If your supervising dentist changes during the one-year period, you must reapply for a new limited permit by submitting a new Form 5. No additional fee is required. If you want to renew your limited permit for a second year, you must submit a new Form 5 with the $50 limited permit fee. Direct personal supervision means that the dentist in the dental office or facility, personally diagnoses the condition to be treated, personally authorizes the procedure and, before dismissal of the patient, personally examines the condition after treatment is completed by the limited permittee. Applicants Licensed in another State The Department may endorse a dental hygiene license issued by another state if the Department determines you have met New York's educational requirements, have passed a comparable licensing examination, have the required professional experience and have: met all dental hygiene application requirements; been licensed in another jurisdiction of the United States and practiced lawfully for at least 2 years (full-time) following initial licensure; 8 months of such practice must have been in the 2-year period preceding your application; and not failed a licensing examination used by the State of New York either prior to or after making application for licensure by endorsement, unless you have later passed a comparable licensing examination. Dental Hygiene Anesthesia To administer and monitor local infiltration anesthesia and nitrous oxide analgesia in the practice of dental hygiene, dental hygienists must meet additional requirements and obtain a Dental Hygiene Restricted Local Infiltration Anesthesia/Nitrous Oxide Analgesia Certification. Page last updated: August 5,

26 LICENSURE AND REGISTRATION Once received, your application and all required supporting material will be reviewed. If you meet all the licensure requirements, we will issue you a license number. You will be entitled to practice in New York State as of the effective date of licensure. Written confirmation of licensure - your license parchment and registration certificate - is mailed within two working days following the licensure date. Before you receive written confirmation of your licensure, you may find out if your license has been issued (including your license number and effective date of licensure) by checking your name on our online license verification service. To practice in New York under the authority of your license, you must reregister every three years (two years for medicine). You are automatically registered for your first registration period when your license is issued. Thereafter, we will send renewal information to the name and address we have on file for you (see Address or Name Changes, below) at least four months before your registration expires. INFECTION CONTROL AND CONTINUING EDUCATION Dentists and dental hygienists must also complete a State approved infection control course every 4 years. A list of approved providers can be found on the Office of the Professions' Web site. Dental hygienists are required to complete 24 contact hours of continuing education during each three-year registration period. Dental Hygiene: BOARD EXAMS AND LICENSURE INFORMATION All second year Dental Hygiene students may take The Commission on Dental Competency Assessments CDCA, or other regional exam for Dental Hygiene (clinical exam and comprehensive slide exam), and must take the National Board Exam for Dental Hygiene, before eligibility for licensure to practice in any state is granted.

27 PROFESSIONAL ORGANIZATIONS DENTAL HYGIENE Students enrolled in a dental hygiene program are required to join the American Dental Hygiene Association (ADHA) as a student member. Student membership in DHASNY offers a variety of benefits to the students, both tangible and intangible. The benefits may include the following: Discounted Long-Term Insurance Estate and Retirement Planning College Funding Strategy Disability Insurance Life Insurance-Term & Universal Mutual Fund Investments Professional Liability Insurance with a 50% reduced rate for first year graduated dental hygienists through HPSO Health Insurance Life Insurance Accident Insurance Discounted Services with Airborne, Bell Atlantic, NYNEX, Mobile, Lawsave Disney Magic Kingdom Club Membership Restaurants, Hotels, Car Rental discounts Reduced fees for DHASNY online courses- Infection Control and Child Abuse Recognition and Reporting ( Quarterly Dental Hygiene News official publication of DHASNY Reduced registration fees for Continuing Education courses Reduced registration fees for Empire Conference/Annual Session Reduced rates for Continuing Education Registry Program Complimentary attendance at all state and local meetings Legislative Representation of the interest of their future profession Professional Identity Professional Networking Opportunities Mentoring Program participation Leadership Development Opportunities Access to DHASNY website MEMBERSHIP Membership in professional organizations is beneficial to help develop leadership skills and broaden perspectives on community and professional involvement. These activities are important to add to resumes and mention at job interviews. Participation in organizations also serves to expand interpersonal relationships and promote peer interaction. You are the driving force in your association and the essential foundation upon which the future of dental hygiene and dental assisting is based. Adopted from:

28 DENTAL HYGIENE SCHOLARSHIPS The following scholarships and loans are available to Dental Hygiene students. There may be additional scholarships that become available during the academic year. Check with the program director and the Financial Aid Office. MURRAY SCHOLARSHIP AWARD Awarded to a second year Dental Hygiene student Must be Full-time Must demonstrate superior academic ability Awarded in Fall/Spring semester by Dental Hygiene Faculty every odd numbered year. DR. VISWANATHAN DENTAL HYGIENE SCHOLARSHIP Purpose: To encourage students in the dental hygiene program at Monroe Community College to strive for excellence in the field and to provide financial assistance to students in need. One or two awards will be made each year to second year Dental Hygiene students. The amount will be determined by the earnings of the endowment fund. Criteria: Dental Hygiene major; full-time MCC student entering the third or fourth semester of Dental Hygiene Program, GPA of 3.0 or above. Recipient must display a broadly developed interest in all phases of life and have a well-rounded personality. Responsible person: MCC Director of Financial Aid with recommendations from the director of the dental studies program. IRENE KELLY MASON DENTAL HYGIENE ENDOWED SCHOLARSHIP FUND Awards will be made as determined by the the earnings of the endowment and will be awarded to students each year Award Criteria: MCC student in their second year of Dental Hygiene Clinically promising (as determined by the MCC Dental Studies faculty) dental hygiene student in their 3 rd or 4 th semester of study MCC GPA of 3.0 for continued eligibility EDDIE GILDA EMERGENCY LOAN FUND Student must have started program. Contact: Program Director of Dental Studies Program dlawrence@monroecc.edu EASTMAN-MONROE DENTAL HYGIENE ALUMNI ASSOCIATION Offers two or three scholarships to Freshmen and Sophomore Dental Hygiene students. Applications will be mailed to each student by Eastman Monroe

29 NYS Regents Professional Opportunity Scholarship Applicants must be: economically disadvantaged and a member of a minority group historically underrepresented in the licensed profession, or a member of a minority group historically underrepresented in the licensed profession, or Enrolled in, or a graduate of, the State-sponsored EOP, HEOP, SEEK, or College Discovery opportunity programs. for HYGIENE STUDENTS Upon completion of study, the student must work as a licensed professional 1 year for each annual payment received. Employment must be in the studied profession and must be in New York State. If the student does not begin practice within 1 year of program completion, s/he will be required to repay twice the amount of all scholarship monies received plus interest. Apply by requesting an application and further information from: New York State Education Department Bureau of HEOP/VATEA/Scholarships Education Building Addition Room 1071 Albany, NY Phone: (518) ADAF Allied Dental Student Scholarship The ADAF annually awards up to 30 scholarships valued at $1,000 each through its Allied Dental Student Scholarship Program, including 15 to dental hygiene students. The ADAF will select recipients of the Young Dental Hygiene Scholarships from among the pool of dental hygiene scholarship applicants, using existing program criteria with particular emphasis on the outreach activities, volunteerism and leadership qualities exhibited by scholarship applicants. The application deadline is March 14. For more information, visit ADAFoundation.org. Note: For other financial aid information, contact the Financial Aid office on Campus. AWARDS Awards are given at the end of the second year at the Academic Awards Ceremony in the following categories: Clinical Excellence, Academic Excellence, Various aspects of patient care and Professional Association Awards

30 Dental Assisting Program

31 DENTAL ASSISTING CURRICULUM DA011 The one year dental assisting certificate program prepares graduates for New York State Licensure in Dental Assisting. Students are taught to perform chair side dental assisting procedures, related laboratory and office procedures and all delegable expanded functions permitted by the State Education Department. Instruction includes both lectures/laboratory coursework as well as clinical application of skills along with formal clinical externships. The program is accredited by the Commission on Dental Accreditation of the American Dental Association and is registered with the State Education Department. Graduates will be eligible to take the national certification exam offered by the Dental Assisting National Board (DANB) or a New York State specific certification exam. Recommended preparation includes high school chemistry and biology; Admission requirements include a completed physical and certification of technical standards; a high school diploma or GED; CPR certification (CPR for the health professional includes infant child and adult CPR); ESOL and Transitional Studies courses must be completed prior to matriculation. Fall Semester Credits Dental Radiography I DEN Oral Anatomy and Physiology I DEN Barrier Precautions and Infection Control Measures DEN Dental Materials DEN Preclinical Dental Assisting DAS Biology Elective 2 3 College Composition or Advanced Composition ENG 101/ Spring Semester Credits Orientation to DA Clinical Practice DAS Clinical Dental Assisting Practice DAS Advanced Biomedical Sciences for DA Practice DAS Dental Specialties Procedures DAS Dental Radiography II DEN Dental Office Management DEN Communications and Crisis SPT 144 or SPT 141 or SPT After being suspended once, readmission is rare and determined by a special review of the Program Readmissions Committee. Students will not be readmitted more than once. 2 Required biology courses are BIO 133, 134, or 142. To remain in the program, students must receive a grade of C or better in all courses prefixed DAS and at least a C- in other courses prefixed DEN. Students who are considering entering the Dental Hygiene Program must receive grades of C or better in courses prefixed DEN for the courses to transfer. DEN 121 must be taken for audit. Currently enrolled Dental Assisting students who apply for Dental Hygiene must successfully complete the program and also need to meet the algebra, chemistry, and biology prerequisites as noted on the Dental Hygiene admissions information sheet.

32 DENTAL ASSISTING COMPETENCIES Adapted with permission from the BSDH-Entry Level Program Competencies Document, Gene W. Hirschfeld School of Dental Hygiene, Old Dominion University, Norfolk, Virginia, accessed June, 2011: INTRODUCTION Competence is an acceptable, measurable, defined level of special skill and knowledge derived from education, experience, role modeling, and overall socialization. To be competent, an entry-level dental assistant must perform at or above the acceptable, defined, program competencies. DOMAINS (D) Major Competencies (MC) SUPPORTING COMPETENCIES (SC) Foundational Knowledge (FK) DOMAINS (D) The organization of the document flows from the general categories that comprise the central domains of the curriculum, to the specific behaviors that reflect the foundational abilities expected of students at the course level. The domains should be viewed as themes or broad categories of professional focus that transcend numerous courses and learning activities. The concept of domains is intended to encourage threads of consistency, emphasis and focus that develop and advance throughout the curriculum. In this document, domains are labeled: I. Professionalism and Ethics II. Dental Assisting Practice III. Health Promotion and Community Involvement IV. Professional Commitment and Advancement Major Competencies (MC) Within each domain, Major Competencies are listed. A Major Competency is defined as the ability to perform or provide a particular, complex service or task. The complexity of the service suggests that multiple and more specific abilities are required to support the performance of any Major Competency. SUPPORTING COMPETENCIES (SC) THE MORE SPECIFIC ABILITIES ARE CONSIDERED SUBDIVISIONS OF THE MAJOR COMPETENCY AND ARE TERMED SUPPORTING COMPETENCIES. THE ACQUISITION AND DEMONSTRATION OF A MAJOR COMPETENCY REQUIRES A LEVEL OF MASTERY OF ALL SUPPORTING COMPETENCIES RELATED TO THAT PARTICULAR SERVICE OR TASK. WHILE LESS COMPLEX THAN A MAJOR COMPETENCY, A SUPPORTING COMPETENCY ALSO REQUIRES FOUNDATIONAL KNOWLEDGE.

33 Foundational Knowledge (FK) Foundational knowledge is the product of didactic laboratory and clinical sciences instruction which imparts the information and experience that are prerequisite for satisfactory mastery of Supporting Competencies. The biomedical, dental, behavioral and clinical science all provide instruction at the foundational level and establishes the foundation for the entire dental assisting standards of practice. This education ensures an understanding of basic biological principles for student analysis and synthesis of the interrelations of the body systems when making decisions regarding oral health services within the context of total body health. These sciences provide the student with knowledge of oral health and disease as a basis for assuming responsibility for patient education, implementation of treatment procedures, and preparation of supportive services for patient treatment and care. Didactic, small group discussion, seminar and laboratory instruction provide information and psychomotor experiences that enable students to acquire and demonstrate competence in the clinical setting. Domain/Program Competencies The program competencies define a level of practice for the new graduate, rather than predict the higher level of practice that will be attained by dental assisting practitioners over their career. Supporting and foundational competencies are identified for each domain. I. PROFESSIONALISM AND ETHICS (D) A. Professional Behavior (MC) Professional behavior encompasses many components including a team approach, positive verbal and nonverbal communication, interpersonal skills, attention to feedback, protocol adherence, thorough and complete documentation and time management. The dental assisting graduate must be able to practice using a team concept in a professional manner. THE GRADUATE MUST BE ABLE TO: (SC) 1. ACCURATE, CONSISTENT AND COMPLETE DOCUMENTATION WHEN SERVING IN PROFESSIONAL ROLES (111, 110, 121, 120, 227, 228); 2. COMMUNICATE EFFECTIVELY USING VERBAL, NONVERBAL WRITTEN AND ELECTRONIC COMMUNICATION SKILLS (110, 111, 112, 113, 211, 121,115, 227, 120, 228). B. Ethical Behavior (MC) The dental assisting graduate must be able to discern and manage the ethical issues faced in dental assisting practice and dental treatment. THE GRADUATE MUST BE ABLE TO: (SC) 1. INTEGRATE THE ADAA CODE OF ETHICS IN ALL PROFESSIONAL ENDEAVORS AND ADHERE TO LOCAL, STATE AND FEDERAL LAWS, RECOMMENDATIONS AND REGULATIONS FOR DENTAL ASSISTING ACTIONS AND SERVICE (110, 115, 120, 113, 211, 121,228); 2. SERVE ALL CLIENTS WITHOUT DISCRIMINATION, APPRECIATING THE DIVERSITY OF THE POPULATION (110, 111, 113, 115, 211, 227, 120, 121); 3. APPLY PRINCIPLES OF RISK MANAGEMENT TO MANAGE PROFESSIONAL RISKS AND PREVENT LIABILITY (110, 111, 113, 115, 121, 120, 227, 228); 4. EVALUATE THE SAFETY AND EFFICACY OF ORAL HEALTH PRODUCTS, DENTAL MATERIALS, INTERVENTIONS AND TREATMENT IN A SCIENTIFIC AND PROFESSIONAL MANNER (110, 112, 211, 227, 120, 122).

34 II. DENTAL ASSISTING CLINICAL PRACTICE STANDARDS (D) The dental assisting graduate is a licensed health professional who provides supportive services under the direction and supervision of a licensed dentist as well as provides treatment services to patients as allowable by state regulations. The clinical standards of dental assisting practice apply principles from the biomedical, clinical and psychosocial sciences to diverse populations. A. Assessment (MC) The dental assisting graduate must be able to systematically assist with and/or actively complete the collection, assessment and recording of data on the general, oral and psycho-social health status of clients using methods consistent with medico-legal ethical principles. THE GRADUATE MUST BE ABLE TO: (SC) 1. ASSIST WITH AND/OR OBTAIN, REVIEW, UPDATE, INTERPRET AND IDENTIFY THE NEED FOR ASSESSMENT (DIAGNOSITC) DATA PRIOR TO OR DURING DENTAL TREATMENT UNDER THE DIRECTION OF THE DENTIST (110, 111, 211, 121, 227, 120, 122); 2. RECOGNIZE PREDISPOSING AND ETIOLOGICAL RISK FACTORS THAT REQUIRE PREPARATION AND/OR INTERVENTION TO PREVENT AND CONTROL DISEASE (111,112, 122, 227, 120, 122); 3. IDENTIFY CLIENTS AT RISK FOR A MEDICAL EMERGENCY AND TAKE APPROPRIATE PRECAUTIONS TO MINIMIZE THOSE RISKS (111, 115, 121, 227, and 120). B. Supportive and Clinical Practice Standards (MC) The dental assisting graduate must be able to provide supportive functions under the direction of the dentist before, during and after treatment of the client as well as perform a variety of direct treatment procedures allowable by state regulations. These functions include educational, preventive and therapeutic services designed to assist the dentist and/or participate in completing treatment procedures to achieve the goals of the treatment plan and establish optimal oral health for the client. THE GRADUATE MUST BE ABLE TO: (SC) 1. EDUCATE CLIENTS TO PREVENT AND CONTROL RISK FACTORS THAT CONTRIBUTE TO CARIES AND OTHER ORAL DISEASES/CONDITIONS AND TO MAINTAIN RESTORATIONS AND FUNCTION. (111, 211, 121, 227, 120, 122); 2. UTILIZE ACCEPTED INFECTION CONTROL PROCEDURES (110, 111, 113, 211, 121, 227, 120, 122); 3. OBTAIN RADIOGRAPHS OF DIAGNOSTIC QUALITY (111, 121, 120); 4. PREPARE AND ASSIST WITH OR COMPLETE PAIN AND ANXIETY CONTROL STRATEGIES BEFORE, DURING, AND AFTER TREATMENT THROUGH USE OF ACCEPTED PHARMACOLOGICAL AND BEHAVIORAL TECHNIQUES (110, 111, 121, 227, 120) 5. APPLY CURRENT AND EFFECTIVE CONCEPTS OF CHAIRSIDE ASSISTING PRACTICES INCLUDING ERGONOMICS, FOUR-HANDED INSTRUMENT TRANSFER, OPERATORY MAINTENANCE, ISOLATION AND EVACUATION PROCEDURES, MANIPULATION OF MATERIALS/SUPPLIES AND PATIENT MANAGEMENT. (110, 211, 227, 120, 228) 6. PREPARE AND PROVIDE PRE- AND POST-TREATMENT EDUCATION AND INSTRUCTIONS (110, 211, 227, 120, 122) 7. PROVIDE SUPPORTIVE DENTAL TREATMENT SERVICES THAT CAN BE LEGALLY PERFORMED BY A LICENSED DENTAL ASSISTANT IN THE STATE OF NEW YORK (110,111, 211, 121, 227, 120) 8. PERFORM LABORATORY PROCEDURES UNDER THE DIRECTION OF THE DENTIST AND MANAGE COMMUNICATION AND SCHEDULING OF LABORATORY CASES. (110, 211,227,120); 9. PARTICIPATE DURING THE MANAGEMENT OF MEDICAL EMERGENCIES IN THE CLIENT CARE ENVIRONMENT (111, 211, 121, 227, 120);

35 10. PARTICIPATE IN A VARIETY OF OFFICE MANAGEMENT RESPONSIBILITIES INCLUDING MAINTAINING SCHEDULING AND CLIENT FLOW, PROCESS TREATMENT TRANSACTIONS, AND MAINTAIN HIPAA AND CONFIDENTIALITY REQUIRMENTS (115,120,228). C. Evaluation and Maintenance (MC) The dental assisting graduate must be able to evaluate the effectiveness of implemented educational, preventive and therapeutic services and modify as needed. THE GRADUATE MUST BE ABLE TO: (SC) 1. DETERMINE THE CLIENT S SATISFACTION WITH THE ORAL HEALTH CARE RECEIVED (110, 227, 120, 122). III. HEALTH PROMOTION AND COMMUNITY INVOLVEMENT (D) Trends toward consumerism, self-care, disease prevention, health promotion, and health lifestyles means that clients, wherever they might be, want and need information on oral health and disease. Teaching and health promotion strategies are involved in the full range of dental assisting actions directed toward helping diverse populations achieve oral wellness. A. Education and Communication (MC) The dental assisting graduate must be able to promote the values of oral and general health to the public and organizations outside the profession. THE GRADUATE MUST BE ABLE TO: (SC) 1. IDENTIFY FACTORS THAT CAN BE USED TO MOTIVATE THE CLIENT FOR HEALTH PROMOTION, DISEASE PREVENTION AND/OR HEALTH MAINTENANCE (113, 211, 227, and 120,122); 2. EDUCATE OTHER INDIVIDUALS AND/OR ORGANIZATIONS ABOUT ACCESS AND DELIVERY OF SERVICES IN THE PROVISION OF ORAL HEALTH CARE (113, 211, 227, 120, 122, SADAA); 3. PRESENT EDUCATIONAL INFORMATION TO DIVERSE CLIENT POPULATIONS IN A VARIETY OF SETTINGS USING APPROPRIATE TEACHING STRATEGIES (113, 211, 227, 120, and 122). B. Community Involvement (MC) The dental assisting graduate must be able to collaborate with other dental professionals and/or initiate and assume responsibility for health promotion and disease prevention activities for diverse populations in a variety of settings. THE GRADUATE MUST BE ABLE TO: (SC) 1. PARTICIPATE IN THE ASSESSMENT OF COMMUNITY ORAL HEALTH NEEDS AS WELL AS THE PLANNING, IMPLEMENTATION, AND EVALUATION OF COMMUNITY ORAL HEALTH EDUCATION PROGRAMS AND SERVICES IN A VARIETY OF SETTINGS (122, 120)

36 IV. PROFESSIONAL COMMITMENT AND ADVANCEMENT (D) For professional advancement and lifelong learning, the dental assisting must be able to derive the relevance from rapidly changing information. Knowledge of the scientific method ensures that actions taken by the dental assistant are based on scientific evidence, not merely on ritual, tradition, intuition or personal preference. A. Professional Commitment (MC) The dental assisting graduate must be concerned with improving the knowledge, skills and values of the profession. THE GRADUATE MUST BE ABLE TO: (SC) 1. ADVANCE THE VALUES OF THE PROFESSION THROUGH LEADERSHIP, SERVICE ACTIVITIES AND AFFILIATIONS WITH PROFESSIONAL AND PUBLIC ORGANIZATIONS (110, 120); 2. ASSUME THE ROLES OF THE PROFESSIONAL DENTAL ASSISTANT (CLINICIAN, EDUCATOR, RESEARCHER, CHANGE AGENT, CONSUMER ADVOCATE, ADMINISTRATOR) AS DEFINED BY THE ADAA (110, 111, 113, 211, 115, 121, 227, 122, 120, 228). B. Professional Advancement (MC) The dental assisting graduate must pursue new knowledge on a continual basis due to the changing health care environment. THE GRADUATE MUST BE ABLE TO: (SC) 1. ASSUME RESPONSIBILITY FOR PROFESSIONAL GROWTH THROUGH LIFELONG LEARNING (110, 111, 112, 113, 211, 121, 227, 120); 2. UTILIZE SCIENTIFIC LITERATURE IN ORDER TO MAKE EVIDENCE-BASED DECISIONS THAT ADVANCE THE PROFESSION OF DENTAL ASSISTING (110, 111, 112, 113, 211, 121, 227, 122, 120).

37 EVALUATION OF PROGRAM COMPETENCIES To assure the incorporation of emerging information and achievement of appropriate sequencing and the attainment of student competence, the program has developed an evaluation mechanism that relates program domains, competencies and foundational knowledge to all dental studies courses. The following table lists the major domains and the related courses. Domains DAS 110 DEN 111 DEN 112 DEN 113 DEN 211 I. X X X X II. X X X X X III. X X DAS 110: Preclinical Dental Assisting DEN 111: Radiology I DEN 112: Oral Anatomy and Physiology I DEN 113: Barrier Precautions and Infection Control Measures DEN 211: Dental Materials IV. X X X X X Domains DAS 115 DAS 120 DEN 121 DAS 122 DAS 227 I. X X X X X X II. X X X X X X III. X X X IV. X X X X X X DEN 228 DAS 115: Orientation to Clinical Dental Assisting Clinical Practice DAS 120: Clinical Dental Assisting Practice DEN 121: Radiology II DAS 122: Advanced Biomedical Sciences for Dental Assisting Practice DAS 227: Dental Specialties Procedures DEN 228: Dental Office Management STUDENT EVALUATION OF PROGRAM COMPETENCIES AND COURSES At the completion of each semester, every student is required to complete an evaluation of the specific courses in that semester. Refer to the Course Related Program Competency document and follow the directions to complete the evaluation that will assess the effectiveness of all courses as they support the program s goals and competencies. Points will be deducted from the final grade if the evaluation is not completed.

38 First Semester CLINIC, CONFERENCE AND LAB BREAKDOWN Course LE CO/LE LAB CLINIC CO/CLIN Credit DEN 111 Dental Radiography I DEN 112 Oral Anatomy & Physiology I DEN 113 Barrier Precautions & Infection Control 1 1 DEN 211 Dental Materials DAS 110 Preclinical Dental Assisting BIO 133 The Human Machine 3 3 ENG 101 English Composition 3 3 Total Hours Second Semester Course LE CO/LE LAB CLINIC CO/CLIN Credit DAS 115 Orientation to DA Clinical Practice 1 1 DEN 121 Dental Radiography II DAS 122 Advanced Biomedical Sciences for Dental Assisting Practice 2 2 DAS 227 Dental Specialties DEN 228 Dental Office Management 1 1 DAS 120 Clinical Dental Assisting Practice SPT 144 Communications and Crisis or SPT 141 or SPT Total Hours 34 15

39 COST ESTIMATES* DENTAL ASSISTING PROGRAM Fall and Spring Semesters FIRST YEAR Tuition - New York State Residents 4, Non-Residents 8, Lab & Clinic Fees (All Courses) ~ Other Fixed Fees: Student Association Enrollment Fee Health Fee Accident Insurance Parking Fee **CPR Course Technology Fee ~ or more cr Books ~ Clinical/Supplies (protective eyewear, PPE, etc.) ~ Uniforms: (Shoes, Pants) Licensure Fees: DANB Certification Exam License Registration Passport pictures for registration Registration for DANB Review Website ~20.00 Research Presentation Project Off Campus Parking Fees ~25.00 ~80.00 Student Membership in the ADAA (mandatory): ~35.00 ** CPR Course must be completed prior to attending clinical rotations in the Spring semester. (Fall semester) * Fees are subject to change. * NOTE: Monroe Community College may find it necessary to make changes in tuition and fees and reserves the right to do so.

40 CERTIFIED DENTAL ASSISTANT LICENSE REQUIREMENTS General Information Fees and Partial Refunds Education Examination Limited Permits General Requirements To become a New York State licensed "certified dental assistant" you must: be at least 17 years of age meet education requirements meet examination requirements You must file an application for licensure and other forms indicated. Submit all forms, along with the appropriate fee, to the Office of the Professions at the address on each form. It is your responsibility to follow up with anyone you have send us materials. The specific requirements for licensure are contained in Title 8, Article 133, Section 6608 of the New York s Education Law and Part 61 of the Commissioner s Regulations. You should also read the general licensing information applicable for all professions. Fees The fee for licensure as a New York State licensed "certified dental assistant" is $103; the fee for a limited permit for certified dental assisting is $40. Fees are subject to change. The fee due is the one in law when your application is received (unless fees are increased retroactively). We will bill you for the difference if fees have been increased. Do not send cash. Make your check or money order payable to the New York State Education Department. Your cancelled check is your receipt. Mail the application and fee to: NYS Education Department Office of the Professions PO Box Albany, New York PLEASE NOTE: Payment submitted from outside the United States should be made by check or draft on a United States bank and in United States currency; payments submitted in any other form will not be accepted and will be returned. Your canceled check is your receipt. Partial Refunds Individuals who withdraw their licensure application may be entitled to a partial refund. For the procedure to withdraw your application, contact the Certified Dental Assisting Unit at opunit3@mail.nysed.gov or by calling ext. 270 or by fax at The State Education Department is not responsible for any fees paid to an outside testing agency. If you withdraw your application, obtain a refund, and then decide to seek New York State licensure at a later date, you will be considered a new applicant and be required to pay the licensure and registrations fees, and meet the licensure requirements in place at the time of reapplication.

41 Education Requirements To meet the education requirements for licensure as a "certified dental assistant," you must have: Earned a high school diploma or G.E.D. (You may be required to provide verification of your high school diploma or G.E.D., see the instructions for completing the Certification of Professional Education (Form 2) for more information.) Completed a licensure-qualifying program in dental assisting or an equivalent program as determined by the State Education Department. A list of New York State registered, licensure-qualifying dental assisting programs is available through the Education Department s Inventory of Registered Programs. To be considered "equivalent," your educational program must culminate in a degree or credential from an institution acceptable to the State Education Department. It must include courses as specified below. You must complete either A or B below: A. A one-year program consisting of 24 semester hours or the equivalent including: 1. the biomedical sciences content area: body structure and function, basic concepts of microbiology pertaining to infection control, basic nutrition; and 2. the professional dental assisting content area: dental materials and instruments, dental radiography techniques and safety, basic dental and oral anatomy, introductory content in oral histology, embryology, pathology, and therapeutics, legal and ethical aspects (dental record keeping, terminology, charting, and patient confidentiality); and 3. the clinical content area: chair-side dental assisting and appropriate laboratory procedures, 1. placing and removing temporary restorations; 2. placing, condensing, and carving amalgam restorations; and 3. placing, condensing, and finishing non-metallic restorations. patient education and preventive dentistry, dental radiographic procedures, infection control, assisting in management of dental and medical emergencies; and 4. course work in oral and written communications and basic behavioral concepts; and 5. at least 200 hours of clinical experience. OR B. An alternate course of study in dental assisting acceptable to the New York State Education Department including: 1. the biomedical sciences content area, the professional dental assisting content area, and the clinical content area; and 2. at least 1,000 hours of relevant work experience under a licensed dentist's direct personal supervision. Note: In addition to meeting these education requirements, you must satisfy the examination requirements outlined in the next section.

42 Examination Requirements Passing scores on appropriate examinations administered by the Dental Assisting National Board (DANB), Inc. are required for licensure in New York. There are two pathways to qualify to take the required DANB examinations. See details below to determine which examination section(s) you must complete. Pathway I: Applicants who meet DANB's eligibility requirements If you meet DANB's eligibility requirements, you must take and pass the current DANB CDA examination consisting of the following three components: Radiation Health and Safety (RHS), Infection Control (ICE), and General Chairside (GC). If you have passed all three components of DANB's CDA examination after June 1, 1993, you have met New York State's examination requirement. If you have passed DANB's CDA examination between June 1, 1985 and June 1, 1993, you must take and pass the Infection Control (ICE) component of the current DANB examination. If you have passed DANB's CDA examination prior to June 1, 1985, you must take and pass the Radiation Health and Safety (RHS) and Infection Control (ICE) components of the current DANB examination. Pathway II: Applicants who do not meet DANB's eligibility requirements If you graduated from a New York State registered licensure-qualifying dental assisting program, or the equivalent, but do not meet DANB's eligibility requirements, you must take and pass New York's three-part certified dental assisting examination (administered by DANB), which consists of DANB's Radiation Health and Safety (RHS) and Infection Control (ICE) components and the New York Professional Dental Assisting component. NOTE: Even if you fulfill the examination requirement, you will not be licensed until the Department approves your education. Both the education and examination requirements must be fulfilled. Reasonable Testing Accommodations General information about reasonable testing accommodations and details on what to provide is available on the DANB Web site at Limited Permits A limited permit in certified dental assisting allows an individual who has completed a dental assisting program or an alternative course of study in dental assisting acceptable to the New York State Education Department to practice certified dental assisting only under the direct personal supervision of a New York State licensed dentist. You may apply for a limited permit (Form 5) and the limited permit fee of $40 at the same time or any time after you submit your application for licensure (Form 1), initial licensure fee of $103, and evidence of satisfactory education (Form 2). The limited permit cannot be issued until the Department has approved your education. If you did not complete a program registered by New York State as licensure-qualifying, consider waiting to apply for a limited permit until the Bureau of

43 Comparative Education has approved your education. The limited permit is valid for a period of one year and may be renewed once, at the discretion of the Department, for one additional year. If your employer or supervising dentist changes during the oneyear period, you must reapply for a new limited permit by submitting a new Form 5. No additional fee is required. If you want to renew your limited permit for a second year, you must submit a new Form 5 with the $40 limited permit fee. Direct personal supervision means supervision by a licensed dentist of dental procedures based on instructions given by a licensed dentist in the course of a procedure who remains in the dental office where the supportive services are being performed, personally diagnoses the condition to be treated, personally authorizes the procedures, and before dismissal of the patient, evaluates the services performed by the limited permittee. Page last updated: March 28, 2017

44 LICENSURE AND REGISTRATION Once received, your application and all required supporting material will be reviewed. If you meet all the licensure requirements, we will issue you a license number. You will be entitled to practice in New York State as of the effective date of licensure. Written confirmation of licensure - your license parchment and registration certificate - is mailed within two working days following the licensure date. Before you receive written confirmation of your licensure, you may find out if your license has been issued (including your license number and effective date of licensure) by checking your name on our online license verification service. To practice in New York under the authority of your license, you must reregister every three years (two years for medicine). You are automatically registered for your first registration period when your license is issued. Thereafter, we will send renewal information to the name and address we have on file for you (see Address or Name Changes, below) at least four months before your registration expires. DENTAL ASSISTING NATIONAL BOARD DANB CERTIFICATION Successful completion of the one-year certificate dental assisting program permits eligibility to take the national certification exam administered by the Dental Assisting National Board (DANB). This exam is taken via computer at a site designated by DANB. Students will be given an application form during the Spring semester and each student is responsible for completing the application accurately and sending it in along with the testing fee and CPR verification. The student will be given a proof of graduation once all grades have been determined as passing. This letter must be submitted with the application for the DANB exam. Upon successfully passing the CDA exam, the student will earn the title CDA (nationally certified dental assistant). A current verification of CPR certification is necessary in order to take the CDA exam. Students should be sure their CPR skills will be current at the time the exam is to be taken. This requirement is explained in the DANB application form as follows: Health Care Provider Level Cardiopulmonary Resuscitation (CPR) Certification. Provide a photocopy of a Health Care Provider Level CPR card as proscribed by the American Heart Association of the American Red Cross. The date on the card must confirm that the Health Care Provider Level CPR certification was earned within two years of the examination date for which the candidate is applying. DANB will only accept Health Care Provider Level CPR certification. Acceptable CPR certification also includes the wording: CPR for the Health Care Professional. DANB accepts the listed CPR certifications that are also required by MCC. The American Heart Association s Pediatric Basic Life Support course and Medic First Aid s CPR inclusive course do NOT meet requirements, unless they include CPR courses. For additional acceptable CPR courses (for DANB) check the website at:

45 AMERICAN RED CROSS CPR for the Professional Rescuer Infant and Child CPR Adult, Infant and Child CPR Adult CPR Community CPR AMERICAN HEART ASSOCIATION BLS for Health care Heartsaver AED Heartsaver AED with Pediatric CPR Heartsaver First Aid Heartsaver FACTS Heartsaver CPR Heartsaver CPR and AED Healthcare Provider ACLS Provider (Advanced Cardiac Life Support ACLS EP (Experienced Provider) PALS (Pediatric Advanced life Support Heartsaver First Aid Instructor Course with Provider Skills

46 PROFESSIONAL ORGANIZATIONS DENTAL ASSISTING Professional organizations play an important part in promoting the profession and keeping dental assistants informed and educated. It is valuable for dental assistants to join together within their professional organizations to strengthen the profession and to promote collegiality and support within the professional group. Students enrolled in a dental assisting program are required to join the American Dental Assistants Association (ADAA) as a student member. The fee for students is significantly less than the regular membership fee so this is a valuable benefit for MCC students. Student ADAA members will receive all the benefits of full membership and will receive the Journal of American Dental Assistants Association called, The Dental Assistant. This journal contains articles of interest to dental assistants and may be helpful when completing course assignments. Students will also receive a student ADAA newsletter. As a student member in the ADAA, a participant is also a member of the component organizations: New York Dental Assistants Association (NYDAA) (State): Rochester Dental Assistants Society (RDAS) (Local) Student members are welcome at any of these meetings. Information about and an application for student membership in the ADAA will be given to students during the Fall semester with applications being submitted in January.

47 DENTAL ASSISTING SCHOLARSHIPS The following scholarships are available to Dental Assisting students. There may be additional scholarships that become available during the academic year. Check with the Financial Aid Office. To read the guideline for application and to download forms visit the website for the American Dental Assistants Association (ADAA) at ADAA/Hu-Friedy Merit Scholar Award To honor those dental assisting students who exhibit proficiency in four-handed dentistry and exemplify the critical contribution an educated dental assistant makes to the success of clinical outcomes, patient satisfaction, and improved office efficiency. One full year paid ADAA membership March 15 th of each year must be a student member of ADAA Be currently enrolled in a dental assisting program Faculty will select one student from all the applications and submit to the ADAA (Faculty nomination) ADAF Allied Dental Student Scholarship - The ADAF annually awards up to 30 scholarships valued at $1,000 each through its Allied Dental Student Scholarship Program, including 10 to dental assisting students. The ADAF will select recipients of the Young Dental Hygiene Scholarships from among the pool of dental hygiene scholarship applicants, using existing program criteria with particular emphasis on the outreach activities, volunteerism and leadership qualities exhibited by scholarship applicants. Application deadline is March 14. For more information, visit ADAFoundation.org. Juliette A. Southard/Oral-B Scholarship program (ADAA) Students enrolled in a dental assisting program. Must be a student member of ADAA to apply Apply electronically by March 15 awarded May 31 Candidates will be considered on the basis of academic achievement, ability and interest in the career of dental assisting. All electronically submitted documentation must be typed. All supporting documentation must be sent electronically via . Handwritten applications will not be accepted. Submit packet to: nrod@adaa1.com Contact: The ADAA at AWARDS Awards are given at the end of the year at the Academic Awards Ceremony in the following categories: Clinical Excellence, Academic Excellence, Various aspects of patient care and Professional Association Awards

48 Dental Assisting and Dental Hygiene

49 GRADING Students should be aware that all Dental Hygiene or Dental Assisting courses must be passed with the necessary grade for promotion to the next semester or for graduation. The laboratory portion of dental hygiene courses (clinical practice) is not to be considered separate from material covered in lectures, reading and other assignments. A grade of C or better is required in all DEN and DAS courses in order to meet degree requirements. All courses exist to provide some guidelines to learning. The never-ending process of learning is entirely the students responsibility. Consult with the individual course outline on what is a C in that particular course. TESTING/GRADING POLICY No reference materials may be used during quizzes, tests or examinations, unless specified by the instructor. Students who wish to review test questions must contact the appropriate instructor within 10 working days of receiving their tests. Online assessment are to be completed by the individual student unless collaboration is allowed by the instructor. FINAL EXAMINATIONS Final examination dates cannot be changed. All final examinations must be taken according to course outline guidelines.

50 ACADEMIC HONESTY POLICY AND PROCEDURE See Monroe Community College Catalog. The College Academic Honesty Policy will be applied to all Dental Studies courses. Academic dishonesty will not be tolerated in the Dental Studies Program. The normal penalty for academic dishonesty in this Program will be failure in the course. STUDENT ABSENCE For a reasonably short health absence or a planned short absence, students may be able to make-up missed material. It will be the student's responsibility to contact the appropriate instructor to schedule make-up quizzes, etc. Make-up quizzes will not necessarily be the same format as the original quiz/test. All make ups are based upon individual course outline guidelines. Check with the individual course attendance policy for the maximum absences allowed in each course. In the case of a prolonged absence, the Program will advise the students on an individual basis. Excessive absence may adversely affect a student's academic/clinic achievement. Incomplete will not be assigned in this program. Each course information sheet will specify the absence policy for that course. PROGRAM POLICY: A student who has a change in health status that may interfere with the individual s ability to perform the Essential Functions for participation in the Dental Studies Program and/or work safely in the clinical area must: 1. Obtain clearance from the individual s health care provider for each change in health status identified. 2. Obtain clearance from MCC Health Services. An individual, who cannot perform the essential functions for the participation in the Dental Studies Program safely, cannot continue participation in the Dental Studies Program.

51 TRANSFER CREDIT Decisions with regard to transfer credit(s) will be made by the Admissions Office. At times evaluation and recommendation may be solicited from the Dental Studies Program Director and the program curriculum committee members. Courses other than Dental Studies courses: The institution where completed, course description, course content, number of credits for the course, course grade, and the time interval between taking the course and admission to Dental Hygiene will all be evaluated before transfer credit(s) can be given. DENTAL STUDIES (DEN) COURSES: Transfer credit for dental hygiene courses will be given only by testing. Testing must be completed in the immediate semester prior to when the course is offered. Students will need to take the following tests as these apply to the course: Laboratory Hands on Specific skills on manikin and/or patient Written midterm and final exam NOTE: Clinical courses involving patients will need to be completed at MCC.

52 CLASS AND CLINIC ATTENDANCE REQUIREMENTS ** ** ** ** * *** ** ** ** *** The College's policy on student class attendance states that prompt and regular attendance at all class, laboratory and clinic sessions is expected for both on-campus and off-campus assignments. Absences affect grades. See specific course outline. To complete your x-ray requirements both Dental Hygiene and Dental Assisting students will have to recruit his/her patients. Failure to complete the clinical, radiographic and laboratory requirements will prevent the student from proceeding to the next clinical course or graduation. Students should not assume that non-attendance will result in their automatic withdrawal from a course. Students need to check with the Financial Aid Office for withdrawal implications. Unless students themselves submit a formal course withdrawal, non-attendance may also result in an "F" grade and thus jeopardize the student's academic record. For complete Attendance and Withdrawal Policy, see the College Catalog. Off-campus Assignments - students will complete off-campus clinical assignments during their clinical experience. These assignments will coincide with clinic sessions for DH students. DA students will complete all clinical rotations at off-site facilities. Students are required to follow protocols required by the off-site clinic facilities. Students are reminded that an important part of attendance policy is that it does not provide for blanket excuses for curricular or co-curricular activities, e.g., field trips, scheduled athletic events, conferences, college and placement interviews, etc. Students should plan for the above contingencies by regular attendance in all classes. Students who continually meet their responsibilities with regard to regular attendance will have few, if any, problems as a result of absence for the above reasons. It is to the student's advantage to contact the Health Services Department either by phone or in person, as soon as possible, when illness occurs. In this way, more serious illness might be prevented and students can be advised as to procedures to follow upon return to classes. Health Services does not provide a medical excuse from class but will notify professors of a student's extended absence from class due to illness. When necessary, the Health Service Department will serve as a liaison between the student and his/her professors. The Health Service Department phone number is All Dental Studies students are required to have health insurance either through MCC or another provider Orientations for clinical rotations are MANDATORY for Dental Assisting students or they will not be allowed to begin their clinical experience. * To complete your Dental Hygiene clinical requirements, it is essential that you treat a minimum of one patient per clinic session. It is the student's responsibility to recruit his/her patients. Periodically, students will be assigned "clinic" patients. Students, however, cannot rely on scheduled clinic patients as the primary source for meeting requirements. * Applies to DH only ** Applies to both DH and DA *** Applies to DA only

53 HEPATITIS INFORMATION Information on Hepatitis B and Hepatitis B Vaccine What is Hepatitis B? Hepatitis B (HBV) is a viral infection that causes inflammation of the liver. Symptoms include loss of appetite, severe fatigue, vague abdominal discomfort, nausea, vomiting, jaundice (yellow discoloration of the skin and whites of the eyes), itching of the skin, and joint aching. The illness lasts from several weeks to six months. Hospitalization may be required. Long term consequences of hepatitis B include chronic active hepatitis, cirrhosis of the liver and liver cancer. How is Hepatitis B spread? Hepatitis B is a blood and body fluid borne virus. It can be spread through sexual intercourse; sharing of IV drug paraphernalia, receiving HBV contaminated blood products, or coming in contact with HBV contaminated blood. Contact may be made by way of punctures from needles or other instruments that have been contaminated by the blood or body fluids of someone who has HBV, having a client's contaminated blood or body fluids enter the health care worker's body through an existing cut or break in the skin or having infected body fluids splash the health care worker's mucous membranes. What is the risk to the health care worker? Health care workers are at much greater risk of contracting the virus than is the general public. Every year approximately 18,000 health care professionals contract hepatitis B. Hospitalization is required by of these individuals, 700 to 1,200 become HBV carriers and will die. Individuals who become chronic carriers can infect their families and others, including their clients. They usually have to give up direct contact with clients. How can I protect myself against HBV? 1. You will need to adhere to the techniques you are taught by your instructors. All health care workers are required to assume that all blood and body fluids are contaminated and to take appropriate precautions, i.e., to follow STANDARD PRECAUTIONS by hand washing, adopting protocols to avoid punctures by needles and other instruments, wearing disposable gloves when in contact with blood" body fluids or contaminated material, and wearing other protective gear, such as gowns, masks and goggles as necessary. 2. Hepatitis B Vaccine. Two types of safe, effective vaccines are available to help protect individuals against HBV infection. One type of vaccine consists of non-infectious hepatitis B surface antigen (HBsAG) particles, which when administered properly, stimulate the immune system to develop antibodies to provide protection in the event of an exposure. The vaccine is highly purified. All known infectious agents have been inactivated, and extensive testing has confirmed its safety and reliability. When administered properly, it is not possible to get hepatitis B or other diseases, including HIV, from the vaccine. The other type of vaccine is genetically engineered and uses common baker ' s yeast to produce the antigen necessary to stimulate antibody production. This vaccine is comparable in safety and effectiveness to the other vaccine How are the vaccines administered? The vaccine is given by intramuscular injection in the arm in a series of three doses. The most common complaint is soreness at the injection site. The second and third doses are given one and six months after the first dose. Your own physician can make you aware of conditions in which the vaccine is not recommended. Please check with Health Services regarding any infectious disease questions.

54 CPR AND MEDICAL HISTORY POLICY Prior to entering the Dental Studies Program, CPR certification is required. The CPR course must include infant, child and adult CPR. This certification may be obtained through the American Red Cross or American Heart Association. This certification must remain current throughout your tenure as a Dental Studies student. Students with lapsed certification will not be able to participate in clinical. On-line CPR courses DO NOT QUALIFY. AMERICAN RED CROSS CPR for the Professional Rescuer Infant and Child CPR Adult, Infant and Child CPR Adult CPR Community CPR AMERICAN HEART ASSOCIATION BLS for Health care Heartsaver AED Heartsaver AED with Pediatric CPR Heartsaver First Aid Heartsaver FACTS Heartsaver CPR Heartsaver CPR and AED Healthcare Provider ACLS Provider (Advanced Cardiac Life Support ACLS EP (Experienced Provider) PALS (Pediatric Advanced life Support Heartsaver First Aid Instructor Course with Provider Skills MEDICAL HISTORY Health Services has converted the medical career physical exam packet & related forms to electronic versions. Effective May 2012, all medical career students can print the Health History & Physical Exam packet from the Health Services webpage under forms: ( Please also note that it will take hrs for processing a clearance and any packets that are not complete will not be accepted. All students approved for admission to Nursing, Radiologic Technology, EMT, and Dental Studies will be required to submit, in addition to the Health History form, a completed Physician s Physical Examination report. Students that do not have a completed physical examination will not be allowed in clinical courses. Students are required to complete the Physical Examination Packet in the summer prior to entrance into the program or will be dropped from their registered courses. Immunization New York State Public Health Law 2165 requires post-secondary students attending colleges and universities to demonstrate proof of immunity against measles, mumps, and rubella. This law applies to anyone born January 1, 1957, or later and who is taking six or more credit hours. For more information, contact Health Services at (585) Failure to complete these forms can result in withdrawal from the program, according to New York State law.

55 GENERAL CLINIC RULES DRESS CODE POLICY OF CLINICAL COURSES Including, but not limited to: No oddly colored hair or severe cuts; combs and barrettes should match hair color. No jewelry, including earrings, watches, or facial piercing. Nails should be cut short, clean, without polish; no artificial nails. CONDUCT Classroom/clinic conduct, including during the viewing of videos, is expected to reflect the professionalism of mature students, considering the careers for which students are preparing. Distracting, abusive, vulgar, profane, or discourteous behavior is rude and disruptive, and is not permitted. The use of alcohol or tobacco in any form is totally prohibited - including smokeless tobacco and electronic cigarettes. All communication devices are disruptive and are not permitted in the classroom. MCC does not allow visitors in the clinic/classroom. No children are allowed in class at any time. More specific clinical protocol will be outlined in the course outlines for each clinical course.

56 COMPLAINT POLICY A complaint is defined by the Commission on Dental Accreditation as one alleging that a Commission-accredited educational program or a program which has an application for initial accreditation pending, may not be in substantial compliance with Commission standards or required accreditation procedures. REQUIRED NOTICE OF OPPORTUNITY AND PROCEDURE TO FILE COMPLAINTS WITH THE COMMISSION Each program accredited by the Commission on Dental Accreditation must develop and implement a procedure to inform students of the mailing address and telephone number of the Commission on Dental Accreditation. The notice, to be distributed at regular intervals, but at least annually, must include but is not necessarily limited to the following language: The Commission on Dental Accreditation will review complaints that relate to a program's compliance with the accreditation standards. The Commission is interested in the sustained quality and continued improvement of dental and dental-related education programs but does not intervene on behalf of individuals or act as a court of appeal for treatment received by patients or individuals in matters of admission, appointment, promotion or dismissal of faculty, staff or students. A copy of the appropriate accreditation standards and/or the Commission's policy and procedure for submission of complaints may be obtained by contacting the Commission at 211 East Chicago Avenue, Chicago, IL or by calling extension The accredited program must retain in its files information to document compliance with this policy so that it is available for review during the Commission's on-site reviews of the program. REQUIRED RECORD OF COMPLAINTS: The program must maintain a record of student complaints related to the Commission s accreditation standards and/or policy received since the Commission s last comprehensive review of the program. (Reaffirmed: 8/10, 7/09, 7/08, 7/07, 7/04, 7/96; Revised: 2/13, 8/02, 1/9; CODA 01/94:6 4) DUE PROCESS RELATED TO INVESTIGATION OF COMPLAINTS The following procedures have been developed to handle the investigation of complaints about an accredited program, or a program which has a current application for initial accreditation pending, which may not be in substantial compliance with Commission standards or established accreditation policies.

57 Policy on Complaints Directed at CDA-Accredited Educational Programs Students, faculty, constituent dental societies, state boards of dentistry, and other interested parties may submit an appropriate, signed complaint to the Commission on Dental Accreditation (CDA) regarding any CDA-accredited dental, allied dental or advanced dental education program, or a program which has an application for initial accreditation pending. The Commission is interested in the continued improvement and sustained quality of dental and dental-related education programs but does not intervene on behalf of individuals or act as a court of appeal for treatment received by patients or individuals in matters of admission, appointment, promotion or dismissal of faculty, staff or students. In accord with its responsibilities to determine compliance with accreditation standards and required policies, the Commission does not intervene in complaints as a mediator but maintains, at all times, an investigative role. This investigative approach to complaints does not require that the complainant be identified to the program. The Commission, upon request, will take every reasonable precaution to prevent the identity of the complainant from being revealed to the program; however, the Commission cannot guarantee the confidentiality of the complainant. Only written, signed complaints will be considered by the Commission; oral and unsigned complaints will not be considered. The Commission strongly encourages attempts at informal or formal resolution through the program's or sponsoring institution's internal processes prior to initiating a formal complaint with the Commission. The following procedures have been established to manage complaints: Inquiries: When an inquiry about filing a complaint is received by the Commission office, the inquirer is provided a copy of the Commission s Evaluation Policies and Procedures (EPP) manual (includes the Complaint Policy) and the appropriate Accreditation Standards document. The initial screening is usually completed within thirty (30) days and is intended to ascertain that the potential complaint relates to a required accreditation procedure (i.e., one contained in Evaluation Policies and Procedures [EPP]) or to one or more accreditation standard(s) or portion of a standard which have been or can be specifically identified by the complainant. Written correspondence clearly outlines the options available to the individual. It is noted that the burden rests on the complainant to keep his/her identity confidential. If the complainant does not wish to reveal his/her identity to the accredited program, he/she must develop the complaint in such a manner as to prevent the identity from being evident. The complaint must be based on the accreditation standards or required accreditation procedures. Submission of documentation which supports the noncompliance is strongly encouraged.

58 Written Complaints: When a complainant submits a written, signed statement describing the program's noncompliance with specifically identified procedure(s) or standard(s), along with the appropriate documentation, the following procedure is followed: 1. The materials submitted are logged in and reviewed by staff. 2. Legal counsel, the chair of the appropriate review committee, and the applicable review committee members may be consulted to assist in determining whether there is sufficient information to proceed. 3. If the complaint provides sufficient evidence of probable cause of non-compliance with the standards or required accreditation procedures, the complainant is so advised and the complaint is investigated using the procedures in the following section "formal complaints." 4. If the complaint does not provide sufficient evidence of probable cause of noncompliance with the standards or required accreditation procedures, the complainant is so advised. The complainant may elect: (1) to revise and submit sufficient information to pursue a formal complaint. (2) not to pursue the complaint. In that event, the decision will be so noted and no further action will be taken. Initial investigation of a complaint may reveal that the Commission is already to demonstrate compliance. In this case, the complainant is notified that the Commission is currently addressing the non-compliance issues noted in the complaint. The complainant is informed of the program s accreditation status and how long the program has been given to demonstrate compliance with the Accreditation Standards. Revised: 11/10/2011; Reaffirmed: 8/10 Formal Complaints: Formal complaints (as defined above) are investigated as follows: 1. The complainant is informed in writing of the anticipated review schedule. 2. The Commission informs the chief administrative officer (CAO) of the institution sponsoring the accredited program that the Commission has received information indicating that the program's compliance with specific required accreditation procedure(s) or designated standard(s) has been questioned. 3. Program officials are asked to report on the program's compliance with the required procedure(s) or standard(s) in question by a specific date, usually within thirty (30) days. a. For standard(s)-related complaints, the Commission uses the questions contained in the appropriate sections of the self-study to provide guidance on the compliance issues to be addressed in the report and on any documentation required to demonstrate compliance. b. For procedure(s)-related complaints, the Commission provides the program with the appropriate policy or procedural statement from EPP. Additional guidance on how to best demonstrate compliance will be provided to the program. The chair of the appropriate review committee and/or legal counsel may assist in developing this guidance.

59 4. Receipt of the program's written compliance report, including documentation, is acknowledged. 5. The appropriate committee(s) and the Commission will investigate the issue(s) raised in the complaint and review the program s written compliance report at the next regularly scheduled meeting. In the event that waiting until the next meeting would preclude a timely review, the appropriate committee(s) will review the compliance report in a telephone conference call(s). The action recommended by the committee(s) will be forwarded to the Commission for mail ballot approval in this later case. 6. The Commission may act on the compliance question(s) raised by the complaint by: a. determining that the program continues to comply with the procedure(s) or standard(s) in question and that no further action is required. b. determining that the program does not or may not continue to comply with the procedure(s) or standard(s) in question and going on to determine whether the corrective action the program would take to come into full compliance could be i) documented and reported to the Commission in writing or (ii) would require an onsite review. i. If by written report: The Commission will describe the scope and nature of the problem and set a compliance deadline and submission date for the report and documentation of corrective action taken by the program. ii. If by on-site review: The Commission will describe the scope and nature of the problem and determine, based on the number and seriousness of the identified problem(s), whether the matter can be reviewed at the next regularly scheduled on-site review or whether a special on-site review will be conducted. (1) If a special on-site review is required, the visit will be scheduled and conducted in accord with the Commission's usual procedures for such site visits. 7. Within two weeks of its action on the results of its investigation, the Commission will also: a. notify the program of the results of the investigation. b. notify the complainant of the results of the investigation. c. record the action. 8. The compliance of programs applying for initial accreditation is assessed through a combination of written reports and on-site reviews. a. When the Commission receives a complaint regarding a program which has an application for initial accreditation pending, the Commission will satisfy itself about all issues of compliance addressed in the complaint as part of its process of granting initial accreditation to the applicant program. b. Complainants will be informed that the Commission does provide developing programs with a reasonable amount of time to come into full compliance with standards that are based on a certain amount of operational experience. Reaffirmed: 8/10; Revised: 07/07, 07/06, 08/02, 7/00, 07/96; Adopted: 01/95

60 Policy and Procedures on Complaints Directed at the Commission on Dental Accreditation Policy: Interested parties may submit an appropriate, signed complaint to the Commission on Dental Accreditation regarding CDA policies or the implementation thereof. The CDA will determine whether the information submitted constitutes an appropriate complaint and will follow-up according to the established procedures. Procedures: 1. Within two (2) weeks of receipt, the CDA will acknowledge the received information and provide the complainant with the policy and procedures. 2. The CDA will collect additional information internally, if necessary, and then conduct an initial screening to determine whether the complaint is appropriate. The initial screening is completed within thirty (30) days. 3. The CDA will inform the complainant of the results of the initial screening. 4. If the complaint is determined to be appropriate, the CDA (and appropriate committees) will consider the complaint at its next regularly scheduled meeting. The complaint will be considered in closed session if the discussion will involve specific programs or institutions; otherwise, consideration of the complaint will occur in open session. In the event that waiting until the next meeting would preclude a timely review, the appropriate committee(s) will review the complaint in a telephone conference call(s). The action recommended by the committees will be forwarded to the Commission for mail ballot approval in this later case. 5. The CDA will consider changes in its policies and procedures, if indicated. 6. The CDA will inform the complainant of the results of consideration of the complaint within two (2) weeks following the meeting or mail balloting of the Commission. Reaffirmed: 08/10, 07/09, 07/04; Revised: 01/98; Adopted: 07/96

61 MONROE COMMUNITY COLLEGE LIBRARIES The MCC Libraries support the College s strategic commitment to Learning First. Our highest priority is to promote student success. The Libraries primary purpose is to support and advance the role our resources and services have in the teaching and learning programs of the College. Administration (Room th floor of the LeRoy V. Good Library) Library Administration provides management, leadership, coordination and budgetary control for both campus libraries. This department actively pursues the means and methods to provide quality service to support curriculum, the mission and vision of the college community as it relates to libraries. We seek to be innovative and with excellence and equality of service as goals. Partnering and local, regional and statewide cooperation are essential elements to our approach. Circulation The Circulation/Reference One-Point Service Desk is found near the exit doors on the second (main) floor of the Leroy V. Good Library. All materials must be checked out through the Circulation Desk via the library's automated circulation system. The Circulation staff checks materials out and in, manages the reserve collection, processes trace and hold requests, receives payment for lost library materials, issues temporary library cards to special populations, answers questions about fines and charges, receives lost and found items, and places book transfers to and from the Damon City Campus. The desk staff is trained to answer directional questions and manage Circulation Services, but will refer all other research information requests to the Information/Reference Desk. The following people can be found in the Circulation Department: Pam Czaja, Web Services Librarian (585) pczaja@monroecc.edu Cheryl Griggs, Principal Library Clerk (585) cgriggs@monroecc.edu William Archer, Principal Library Clerk (585) warcher@monroecc.edu Kevin Klapka, Senior Library Clerk (585) kklapka021@monroecc.edu Dennis Woodyard, Senior Library Clerk (585) dwoodyard@monroecc.edu Interlibrary Loan Interlibrary Loan (ILL) is a service which helps MCC faculty, staff and students obtain items not owned by the MCC libraries. Interlibrary Loan: Bess Watts, Principal Library Clerk (585) bwatts@monroecc.edu

62 Technical Services & Acquisitions The Technical Services Department of the Leroy V. Good Library consists of two major library divisions: Cataloging and Acquisitions (collection development). The department is primarily concerned with the selection, purchasing, receiving and processing of all library materials. Technical Services Department: Debbie Mohr, Database Control Librarian (585) Richard D. Squires, Collection Development Librarian (585) Charlene Rezabek, Database Management Librarian (585) Reference (Research & Instruction Services) The Reference Department's staff provides reference services to the college community, including mediated bibliographic searches, library instruction and library use guides. The following people can be found in the Reference Department: Lori Annesi, Reference Librarian/Special Collections (585) Pam Czaja, Reference Librarian/Distance Learning (585) Michael McCullough, Ref./Collaborative Learning Librarian (585) Steve McWilliams, Reference Librarian, Part Time (585) Reference fax number: (585) DCC Learning Commons The DCC Learning Commons combines library services with a computer lab for a truly complete learning environment. The following library staff can be found in the DCC Learning Commons: Mary Timmons, Multi-Campus Outreach Services Librarian (585) mtimmons@monroecc.edu Stephanie Hranjec, Part-Time Reference Librarian (585) shranjec@monroecc.edu Dennis Woodyard, Senior Library Clerk (585) dwoodyard@monroecc.edu

63 BASIL G. BIBBY - LIBRARY OF THE EASTMAN DENTAL CENTER POLICY FOR THE FACULTY AND STUDENTS OF THE MONROE COMMUNITY COLLEGE DENTAL HYGIENE PROGRAM USE OF THE LIBRARY The Basil G. Bibby Library provides in-house use of its collection. The library s resources are to be used as a back up to the collection of the Monroe Community College, LeRoy V. Good Library for the purpose of education, research and patient care. When visiting the library, please identify yourself and sign the library guest book. REFERENCE SERVICES The library staff will help MCC users locate information and, as time permits, provide instruction on the use of the Bibby Library reference tools. SERVICES not available Circulation of materials HOURS Please call ahead for library hours ( ) NOTE: Please call ahead to insure that there will be a member of the staff present. The library s book collection is available only when staff is on duty. LOCATION The library is located on the 2 nd floor for the Eastman Dental Center, 625 Elmwood Avenue, Rochester, NY PARKING Parking is available in the hospital parking garage behind Eastman Dental Center. Parking is also available in the pay lots of the University of Rochester s Strong Memorial Hospital. APA FORMAT You must give credit to the source of your information when writing a report. Failure to do so, at any level, is considered plagiarism. The APA format is very easy to use. After making a statement that needs to be credited to the author, simply note the author s name and the date the book/article was published (in parenthesis). This takes the place of the old-fashioned, time-consuming footnotes. The bibliography would include more complete information (author s name, book title, publisher, etc.). Here are some examples to help you. If you use the author s thought, but not the exact words, credit must be given to the author: The operator needs to consider both pain perception and pain reaction (Woodall, 1985) When you use the exact words of the author, you must use quotation marks and give credit: The health care provider should take seriously patients reports of pain. (Woodall, 1985) If you make a statement that is widely regarded as true, and used in many source books, a specific author need not be cited: Patients having minimal reaction to pain stimuli are said to have a low threshold of pain.

64 MCC STUDENT ACCOUNT Official Mode of Communication Monroe Community College considers MCC s student system (Microsoft Office365) as an official means of communications. MCC will use the system to conduct and notify students of college-related business and to share general information of importance to students. To ensure the effectiveness of the system, the following conditions are set forth: The College will consider students to be informed and in receipt of correspondence sent to their MCC account. MCC will direct official communications to students MCC accounts. Students are responsible for reading their college on a regular basis and for recognizing that certain communications are time sensitive. Students who choose to have the MCC forwarded to an off-campus account, do so at their own risk. The College is not responsible for any difficulties that may occur in the proper or timely transmission of, or access to, MCC forwarded to an off-campus account. Any such problems will not absolve a student of their responsibilities to know and comply with the content of official communications sent to the student s MCC account. Access to and use of the student MCC system is considered a critical service at the College. The MCC Code of Conduct for Users of College Computer Systems applies to the student system. The College reserves the right to immediately withdraw access and use of student when there is reason to believe that violations of the Code of Conduct have occurred. In such cases, the alleged violation will be referred to the Vice President of Student Services for further investigation and adjudication under the College s Conduct Regulations procedures. Students with a disability who are unable to access their account may request support from the Office for Students with Disabilities. Communication via the MCC student system is subject to the same public information, privacy and records retention laws as other forms of communication. Redirecting MCC by students to outside accounts and the sharing of messages with third parties may negate the privacy protection rights afforded to the College.

65 Monroe Community College Student Account an Official Mode of Communication Frequently Asked Questions What does this policy mean to you? The college administrative offices, staff, and faculty will be using the student MCC system as an official means of communication with you. This will allow campus offices to share important information more quickly and directly. As such, it will be to your benefit, as well as your responsibility, to check your MCC account regularly. Are there advantages to using my MCC account rather than an outside account? Absolutely. Your MCC account offers you more storage space than most commercial accounts. As well as, identifying you as a member of this academic community; this is especially useful as you apply for internships, communicate with outside agencies, and search to further your education. How long do I have my student account? Accepted and current students of MCC have access to a student account. The account will be deleted and purged 240 days after the end of the last semester attended. Students are responsible for forwarding any messages and contacts they want to keep to a personal account. Can I forward my MCC account to my preferred account? Yes. You may forward your assigned MCC account to any account that you prefer (e.g. Yahoo, Gmail, Hotmail, etc.). It is easy to do just follow the directions provided at the end of this document. However, be sure that you forward your MCC account to an address that you regularly check, and be sure that you enter the correct forwarding address: the College will not contact you if mail cannot be delivered to your preferred address. Also note: if you forward your MCC account, you are responsible for managing the disk quota on your preferred account so that there is room for new mail to arrive. Can I forward my MCC to a preferred account anytime? Yes. You can choose to forward your MCC account now or at any time in the future. However, MCC is not responsible for that has been forwarded to any other address. What happens if I don t read my MCC or my preferred ? You risk the consequences of missing important deadlines and information about registration, financial aid, etc. College offices will hold you responsible for all communications/notifications sent to you. Student passwords expire every 180 days. MCC will send you a notification prior to expiration. If you do not change your password, you will not be able to access MCC systems, including . Is the only form of communication there will be between College offices and students? No, select information will continue to be sent via regular mail. However, college offices will be using frequently as a means of communication, so it is to your benefit to check your .

66 What are examples of official College communications? Official college communications are defined as any administrative correspondence that either requires a response from the student or are required notifications by the College to the student. There are numerous documents that you may have received that are considered official college communications. Here are a few examples of documents that may be delivered to your student account: Office of Student Accounts O Financial Aid Disbursement Notices O Title IV Authorization and Refund Notices O Student Billing Statements Financial Aid Offices O Reminders to Accept Aid O Financial Aid Award Letters O Financial Aid Outstanding Requirement Notices Registration and Records O Student Schedules O Classroom Location Changes O Information on Course Prerequisite O Class Cancellations Educational Technology Services O Password Expiration Notice O Account Deletion Notice Will I get spammed with numerous s from the College because of MCC student ? No, MCC student is for official communications from administrative offices that require a student to take action or to notify a student of important information. MCC student is not a public list for promoting events or services. will not be used to announce parties, receptions, dances, sales, club events, and other information that is of an unofficial nature. What are a student s responsibilities when they receive MCC student ? Students are responsible for: 1. Checking your college on a regular basis for any new official communications. As most correspondence identified to be sent may vary in purpose, either initiated by the student (like Title IV authorizations and refund notices) or sent on a pre-determined schedule (like Enrollment notices and bills), the frequency for checking your campus account for official communications may differ from student to student. Please keep in mind that you will need to monitor your college account to ensure it does not go over quota. The College is not responsible for official communications that cannot be delivered to you because your account is over quota. 2. If you use a non-mcc software program instead of the MCC system, then you must ensure that your MCC student is considered a trusted address so

67 it will not be filtered out as spam by your software. Depending on what software you are using, the College s Student Technology Help Desk may be able to assist you. Please keep in mind that the College is not responsible for official communications that cannot be delivered because the MCC was blocked by commercial or personal spam filters. 3. If a communication indicates that you need to take action, you should do so within any deadlines indicated. 4. If you have a question about any specific communication, contact the appropriate sending office for assistance. If I do not own a computer, how can I receive ? Every student enrolled at MCC receives a college account. This account is accessible via the World Wide Web from anywhere in the world where you have Internet access, including public libraries and many other public places. You may also access your college account from any computer on an MCC campus, facility, or library. Is MCC the same as BLACKBOARD course mail? MCC is not the same as Blackboard course mail. Blackboard is the College s Course Learning Management System used by faculty and students to perform course-work activities (post course materials, take quizzes, participate in discussion forums, etc.) related to a specific class. Your instructor may use Blackboard course mail to communicate within a class but all official college communications will be sent via MCC . How can I direct incoming messages to another account? Instructions for Students to Automatically Redirect Incoming Messages to a Personal Account 1. Log into your student account 2. Click on the Cog icon in the upper right-hand corner of the screen 3. Click Options (located in the drop down list) 4. Locate Shortcuts to other things you can do 5. Click Forward your 6. Below forwarding enter the full personal address (e.g. user@gmail.com) 7. Click the Start Forwarding button Questions? Students with questions can go to the Student Technology Help Desk (2 nd floor Leroy V. Good Library on Brighton campus and DCC Learning Commons 4 th floor at Damon City Campus) to ask for assistance. Students can also their questions to or call Option 1.

68 How can I direct incoming messages to another account? Instructions for Students to Automatically Redirect Incoming Messages to Another Account 1. Log into your student account. 2. Click Options (located at the top right-hand corner) 3. Select Organize , click on the Inbox Rules tab. 4. Then click on New. 5. Under do the following click on the down arrow and select Redirect the message to At the bottom of the page under message recipients click the TO button and type the new address. 7. To confirm click SAVE. Questions? Students with questions can go to the Electronic Learning Center (ELC) (Room on the Brighton campus and Room 4070 at DCC) and ask for assistance at the front desk. Students can also their questions to studenthelp@student.monroecc.edu.

69 BRIGHTON CAMPUS MAP - MCC