LEWISHA M NEXUS SERVICE LEWISHAM NEXUS SERVICE ANNUAL REPORT APRIL 2016 TO MARCH 2017

Transcription

1 LEWISHA M NEXUS SERVICE LEWISHAM NEXUS SERVICE ANNUAL REPORT APRIL 2016 TO MARCH 2017

2 Introduction Welcome to Lewisham Nexus Service s annual report. This report will tell you what happened at Nexus during 2016/2017; our successes in the goals we set for ourselves, the things we are most pleased about and what the people we support did during the year, how we managed our money and what we have planned for next year. Mandy Grierson, Chief Executive

3 Our goals for 2016/2017 Explore opportunities to develop new services both in Lewisham and neighbouring boroughs. The main growth in our services has been in our Lewisham day services, providing support to school leavers and people with complex support needs. Secure a new lease for our offices. We have a new lease and will be remaining in our current offices Review the management structure for day services. A review took place and we introduced a new tier of management - team leader.

4 Our goals for 2016/2017 Introduce technology that will assist staff in maintaining records and accessing information. We have not achieved what we had hoped but this goal is included in our new three year business plan. Update staffs skills and knowledge in person centred thinking and support. Managers and support staff have had internal training on person centred thinking and support. Increase staff skills and practice in using photos and videos to record how people are leading their lives. Although no formal training has taken place there is increased use of photos and videos recording how people lead their lives.

5 What we are pleased about We were delighted to receive an outstanding rating from our last CQC inspection. This is a real achievement as only 2% of care organisations nationally have achieved this rating. This is national recognition for Nexus and a credit to all our staff. We introduced quality checkers (people with learning disabilities) to participate in our internal quality audit process. We introduced a new structure for the administration and finance support to the organisation, now called our business support and finance team. Two new Support Managers were recruited. Both were internal appointments.

6 What we are pleased about Susan Storrar joined our management board; Susan brings to the board vast experience and knowledge of providing person centred services to people with disabilities. Support managers and a group of support staff did formal training in positive behavioural support planning, ensuring staff have up to date skills and knowledge when supporting people with complex support needs. A comprehensive consultation took place with a broad range of people to assist us in the development of our new three year business plan.

7 What people have been doing Bobby visited Hong Kong with his family Margaret had a trip to Paris Pauline joined Bannatynes David celebrated his 70 th birthday with family and friends Trevor is Learning to play the drums Some of the My-Lewisham Team went to the screening of My Feral Heart Vincent has been learning how to take photos Simon mixing with some famous faces in Blackpool We had a Jazz night at the Calabash

8 What next Nexus has a three year business plan which outlines its strategic aims For every year of the business plan Nexus will write an annual action plan The current Chief Executive will retire in 2018 therefore the board of trustees will recruit for a new person to lead Nexus

9 Finances Notes: During the year our underspend on activities was 60,935. Please note that the block graph above only shows expenditure in the range 2.05m to 2.45m, so the gap between income and expenditure is emphasised.

10 Values 000s Finances Balance Sheet Information as at 31st March Lewisham Nexus Services Balance Sheet Information st March st March 2016 Balance Sheet Date Provisions 000s Creditors 000s Cash 000s Debtors 000s Fixed Assets 000s Notes: The balance sheet shows a picture of the financial health of the organisation as at 31 st March 2016 and 31 st March Comparison between the two years shows that cash and debtors have increased. Creditors and provisions have also increased.

11 Values 000s Finances Reserves as at 31st March 2017 Lewisham Nexus Services Reserves Restricted 000s Unrestricted 000s 0 31st March st March 2016 Balance Sheet Date Notes: The Management Committee reviews the level of reserves. It believes that the essential level of free reserves (unrestricted reserves less fixed asset values) should cover winding-up costs which are calculated as redundancy payments to staff that would not TUPE transfer to another employer plus any creditors and contractual obligations. In addition we add to this figure 3 months salary costs to set a maximum desirable level of reserves. Our free reserves as at the balance sheet date are 71% higher than the essential level, and 6% lower than the maximum level.

12 Thanks My thanks go to all our staff for their hard work and commitment to providing positive support that enables people to lead the lives that they want. Thanks also to our management board for continuing to give us their time and sharing their skills and knowledge to ensure the good governance of the organisation. Finally my thanks go to everyone we support and their families for giving us the privilege to participate in your lives and continuing to trust us with your care and support. Company Registration number: Registered Charity number: , Registered in England and Wales at Cardiff