Corporation For Supportive Housing

Transcription

1 Corporation For Supportive Housing General Information Contact Information Nonprofit Address Corporation For Supportive Housing 61 Broadway Suite 2300 New York, NY Phone (212) Web Site Web Site Facebook Facebook Twitter Twitter At A Glance Year of Incorporation 1991 Organization's type of tax exempt status Organization received a competitive grant from the community foundation in the past five years Public Supported Charity 1

2 Mission & Areas Served Statements Mission To advance solutions that use housing as a platform for services to improve the lives of the most vulnerable people, maximize public resources and build healthy communities. Background CSH transforms how communities use housing solutions to improve the lives of the most vulnerable people. We offer capital, expertise, information and innovation that allow our partners to use supportive housing to achieve stability, strength and success for the people in most need. CSH blends over 25 years of experience and dedication with a practical and entrepreneurial spirit, making us the source for housing solutions. CSH is an industry leader with national influence and deep connections in a growing number of local communities. We are headquartered in New York City with staff stationed in more than 20 locations around the country. Visit csh.org to learn how CSH has and can make a difference where you live. Impact CSH transforms how communities use supportive housing to improve the lives of the most vulnerable people. Our cost-effective solutions are proven to work for the men, women and children trapped in crisis and at risk of homelessness. CSH is a data-driven organization, dedicated to achieving measurable results. We have presented over 538 training events in 2015 alone, reaching over 19,000 participants, and made over $500 million in loans and grants to date, and we re working in more than 30 states across three regions of the country. CSH is committed to elevating supportive housing to a new level of innovation and excellence over the next three years. Needs CSH is a national nonprofit intermediary organization with 118 full-time staff stationed in over 26 locations throughout the United States. To support our national teams and local hub offices:, CSH has a need for: (1) Inkind/pro-bono services to support our efforts to strengthen our IT and Communications infrastructure. (2) Core support for our local hub offices. Flexible funding is critical to underwriting important pieces of our work that are difficult to fund otherwise, include our system change efforts and evaluation of promising new supportive housing models. (3) Seed funding for our demonstration programs for the most vulnerable and underserved homeless sub-populations, including those at great risk of early mortality and (4) child-welfare-involved families and children, and (5) frequent users of jail, shelter, emergency rooms, and acute care. CEO Statement With over 25 years of experience, CSH is an industry leader with national influence and deep connections in a growing number local communities. All of CSH s housing solutions integrate supportive housing. Supportive housing is a proven intervention that uses housing as a platform for services that create opportunities for recovery, personal growth and life-long success.csh blends our experience and dedication with a practical and entrepreneurial spirit. We uncover ways to move forward even in the most complex environments, so our partners can achieve stability, strength and success for the most vulnerable people in the communities where they live. Board Chair Statement CSH is setting our sights on a new future for our organization, our industry and the people who live in supportive housing. Over the past two decades, we ve learned that homelessness is not just the result of poverty, but also is a symptom of other challenges. It s an effect, caused by multiple, co-occurring problems like sickness, substance use, mental illness and other chronic health issues. That s why CSH is looking beyond homelessness as we envision the future for supportive housing. It s time to address the root problems that create turmoil in the lives of the most vulnerable people among us, and CSH is poised to lead the supportive housing field in that new direction.it s no longer just about introducing supportive housing to communities CSH is ready to use supportive housing to solve some of the most complex and costly social problems our country faces. For communities searching for smarter ways of addressing problems related to homelessness, CSH is an invaluable partner. Our work touches every part of supportive housing solutions, from idea to implementation. We built this industry and we will help create its future. 2

3 Service Categories Primary Organization Category Secondary Organization Category Community Improvement, Capacity Building / Alliances & Advocacy Housing, Shelter / Fund Raising & Fund Distribution Areas Served Throughout the United States Ansonia Bethany Branford Cheshire Derby East Haven Guilford Hamden Lower Naugatuck Valley Madison Milford New Haven North Branford North Haven Orange Oxford Seymour Shelton Shoreline State wide Wallingford West Haven Woodbridge CSH is a national organization headquartered in New York that has staff stationed in more than 26 locations around the country. 3

4 Programs Programs CSH General Description From idea to implementation, CSH is the source for housing solutions. We are a touchstone for new ideas and best practices. We are a collaborative and pragmatic community partner as well as an influential advocate for supportive housing. CSH works across 4 lines of business: Training and Education CSH enriches the industry with research-backed tools, trainings and knowledge sharing. Lending CSH galvanizes supportive housing solutions with powerful capital funds, specialty loan products and development expertise. Consulting and Assistance CSH collaborates on custom community planning and cutting-edge innovations. Policy Reform CSH engages government leaders and public agencies through systems reform, policy collaboration and advocacy. Budget $23,000, Category Community Development, General/Other / Community Development, General/Other Population Served At-Risk Populations / / Program is linked to organization s mission and strategy Short Term Success CSH is committed to elevating supportive housing to a new level of innovation and excellence over the next three years. Long Term Success Program Success Monitored By We envision a future in which high-quality supportive housing solutions are integrated into the way every community serves the men, women and children in most need. Internal 'Measuring Success' performance measurement and management program, which tracks a rich set of data indicators on a monthly basis against annual targets for organizational performance. This program was recognized in 2008 by the White House as a promising practice. 4

5 Social Innovation Fund Healthy Futures Pilot Description Through the Social Innovation Fund (SIF) Healthy Futures pilot initiative, CSH is testing innovative models that address the health, housing, and social service needs of homeless individuals. The target population struggles with complex health challenges and are the highest-cost users of crisis health services. Our aim is to demonstrate how Supportive housing can break the expensive cycle that sees homeless people repeatedly encountering institutional systems hospitals, jails, detox facilities, and crisis care services without any marked improvement in long-term health and stability. Connecticut is one of four locations, and the only statewide model, where CSH is launching the project; Los Angeles, San Francisco, and Ann Arbor are the others. Together, these pilots will provide housing linked to health care coordination to a minimum of 549 individuals nationally. In Connecticut, CSH and our partners will serve 160 individuals. Budget $6,300, Category Population Served Program is linked to organization s mission and strategy Housing, General/Other / Housing, General/Other Homeless / People/Families of People with Health Conditions / At-Risk Populations Short Term Success In year 2 of the SIF pilot, CSH s objectives are to: 1) ensure smooth operations for the pilot and fidelity to the model s core components, 2) produce a robust evaluation of the pilot and its impact on client-level outcomes and costs to the healthcare system in Connecticut, and 3) promote sustainable ways to fund services in housing via Medicaid. Long Term Success The overarching goals of CSH's SIF initiative are to: 1) develop an innovative, replicable model programs for serving and housing high utilizers; 2) end homelessness and poor health outcomes for this population; and 3) improve health practitioner and system capacity to serve this high-need group. Program Success Monitored By CSH and our partners will work to achieve these outcomes in Year 2: Innovative, replicable models, which integrate housing with care management and coordinated primary and behavioral health services, are implemented and tested. House and comprehensively serve 160 highneed, high-cost individuals in Connecticut annually, completing placement of first cohort of individuals as key focus for Year 2. Mechanisms developed for supportive housing providers to receive greater reimbursement for care management and other support services via Medicaid.Health practitioners and public systems actively participate in planning and implementation efforts for the pilot, strong buy-in for the approach cultivated among these groups. Improved cross-sector coordination, greater coverage of supportive housing services in CT's Medicaid plan.evaluation begins to show that CT model improves health outcomes and contains costs. 5

6 Examples of Program Success Mike is a 53 year-old white male with a strong work history and ongoing close connections with his ex-girlfriend and her kids. Between January 2012 and January 2013, he had five emergency department visits and spent 80 days in the hospital as an inpatient, many of them in intensive care. Medicaid paid $147,000 for his care during that period of time. He had not been to a primary care appointment since May After learning that he was eligible for the SIF program, Mike stated to the Patient Navigator, I had pretty much given up. He has continued to experience frustration during the process of finding housing, and has had additional hospitalizations, but in April 2013, he began a new regimen of preventative care. In the car on the way there, he stated that he was thinking about getting a job. Mike moved into his apartment in May He has since experienced no more hospitalizations and prides himself on keeping a full refrigerator and cooking his favorite southern cuisine. Program Comments CEO Comments CSH is setting our sights on a new future for our organization, our industry and the people who live in supportive housing. Over the past 25 years, we ve learned that homelessness is not just the result of poverty, but also is a symptom of other challenges. It s an effect, caused by multiple, co-occurring problems like sickness, substance use, mental illness and other chronic health issues. That s why CSH is looking beyond homelessness as we envision the future for supportive housing. It s time to address the root problems that create turmoil in the lives of the most vulnerable people among us, and CSH is poised to lead the supportive housing field in that new direction. 6

7 Leadership & Staff CEO/Executive Director Ms Deborah De Santis Term Start Jan Experience As CSH's chief executive officer, Deb De Santis supervises the senior management team in setting policy and managing the overall programmatic and administrative direction of CSH. Staff Number of Full Time Staff 118 Number of Part Time Staff 0 Number of Volunteers 0 Number of Contract Staff 0 Staff Retention Rate 87% Staff Demographics - Ethnicity African American/Black 12 Asian American/Pacific Islander 12 Caucasian 88 Hispanic/Latino 6 Native American/American Indian 0 Other 0 0 Staff Demographics - Gender Male 26 Female 92 Unspecified 0 Plans & Policies Organization has a Fundraising Plan? Organization has a Strategic Plan? Years Strategic Plan Considers 3 Date Strategic Plan Adopted Jan 2016 Management Succession Plan? Under Development Organization Policy and Procedures 7

8 Nondiscrimination Policy Whistleblower Policy Document Destruction Policy No No Senior Staff Ryan Moser VP Strategy and Impact Nancy McGraw Chief Development Officer Stephanie Harms Chief Operating Officer Katrina Van Valkenburgh Managing Director, Central Region David Provost Chief Financial Officer Ms. Beth Stokes Managing Director, Western Region Mr. Andy McMahon VP Policy and External Affairs Ms. Liz Drapa VP Consulting and Field Operations Mr. Larry Oaks Managing Director, Eastern Region Ms. Brigitt Jandreau-Smith Chief Lending Officer Formal Evaluations CEO Formal Evaluation CEO/Executive Formal Evaluation Frequency Senior Management Formal Evaluation Senior Management Formal Evaluation Frequency Semi-Annually Semi-Annually 8

9 Non Management Formal Evaluation Non Management Formal Evaluation Frequency Semi-Annually Collaborations CSH is both a good partner and an excellent steward of resources as demonstrated by our exceptional ratings by such entities as Charity Navigator (4-star rating) and CARS, where CSH has a AAA+2 rating representing our strong impact and our financial strength. CSH has also been accepted into the S+I 100, an index of top nonprofits creating social impact. Awards Award/Recognition Organization Year CARS Rating AAA+2 Opportunity Finance Network 2014 Wachovia NEXT Finalist Wachovia NEXT 2009 Social Capitalist Award Fast Company 2007 Nonprofit Excellence Awards Nonprofit Coordinating Committee of New York 2013 Comments CEO Comments CSH has been recognized for its unparalleled breadth and depth of knowledge about supportive housing provided in a distinctive way that delivers results for people experiencing long-term homelessness. Examples of recognition of CSH include: o In 2009, the Wachovia NEXT Awards selected CSH as a finalist for being a pioneer in the supportive housing market by leveraging innovative policy work and financing. o In 2007, CSH received Fast Company s Social Capitalist Award noting CSH s innovative business model for addressing homelessness. o In 2006 & 2008, CSH s work was recognized via the prestigious Innovations in American Government Award from the Ash Institute for Democratic Governance and Innovation at Harvard University s John F. Kennedy School of Government for our work to create and support the Connecticut's Supportive Housing Pilots Initiative and the New York City Acquisition Fund. o In 2014, received an AAA+2 CARS rating by the Opportunity Finance Network. The AAA Impact Performance Rating is the highest of three possible ratings, signifying a clear alignment of mission, strategies, activities, and data. CSH received a 2' for Financial Strength and Performance. The Policy Plus rating reflects CSH s intensive, effective policy work. o Charity Navigator 4-star rating for 3 consecutive years. o Winner of Nonprofit Coordinating Committee of New York's 2013 Nonprofit Excellence Awards recognizing outstanding management practices among New York's large and diverse nonprofit community. 9

10 Board & Governance Board Chair Stephen Norman Company Affiliation King County Housing Authority Term Jan 2017 to Dec 2019 Board of Directors Name Jeffrey I. Brodsky CPM Deborah Burkhart Deborah De Santis Rachel Diller Mr. Pete Earley Ms. Dorothy Edwards Mr. Don Falk Sandra Forquer Steven M. Friedman Roland Lamb Judge Steven Leifman Mr. Qahir Madhany Ms. Michelle Norris Mr. Jim O'Connell MD Ms. Carolyn Powell Ms. Sherry Seiwert Affiliation Related Management National Equity Fund Corporation for Supportive Housing Goldman Sachs Urban Investment Group Author and Journalist Los Angeles Community Advocate Tenderloin Neighborhood Development Corporation OptumHealth Ernst & Young Department of Behavioral Health and Intellectual disability Services Eleventh Judicial Circuit Court of Florida Blackstone Real Estate National Church Residences Development Corporation Boston Health Care for the Homeless Program Non-Profit Practice Director, Centric Real Estate Advisors Executive Director, Indiana Housing and Community Development Authority Board Demographics - Ethnicity African American/Black 2 Asian American/Pacific Islander 1 Caucasian 14 Hispanic/Latino 0 Native American/American Indian 0 Other 0 0 Board Demographics - Gender Male 8 10

11 Female 9 Unspecified 0 Governance Board Term Lengths 9 Board Term Limits 1 Board Meeting Attendance % 80% Number of Full Board Meetings Annually 4 Written Board Selection Criteria Written Conflict of Interest Policy Percentage Making Monetary Contributions 100% Percentage Making In-Kind Contributions 0% Constituency Includes Client Representation Standing Committees Audit Board Governance Project Oversight 11

12 Financials Financials Fiscal Year Start Jan Fiscal Year End Dec Projected Revenue $37,531, Projected Expenses $37,022, Endowment Value $0.00 Spending Policy N/A Percentage (if selected) 0% Detailed Financials Prior Three Years Total Revenue and Expense Totals Chart Fiscal Year Total Revenue $29,866,569 $32,923,593 $22,790,678 Total Expenses $29,857,314 $23,231,747 $22,808,029 Prior Three Years Assets and Liabilities Chart Fiscal Year Total Assets $124,569,171 $115,651,026 $94,123,166 Current Assets $104,892,665 $86,075,841 $64,506,536 Long-Term Liabilities $78,712,769 $70,631,674 $59,658,659 Current Liabilities $9,892,916 $8,788,415 $7,267,275 Total Net Assets $35,963,486 $36,230,937 $27,197,232 Prior Three Years Top Three Funding Sources Fiscal Year Top Funding Source & Dollar Amount -- Conrad Hilton -- Foundation $6,000,000 Second Highest Funding Source & Dollar Amount -- Houston Endowment Foundation $4,000, Third Highest Funding Source & Dollar Amount -- The Kresge Foundation $2,000, Solvency Short Term Solvency Fiscal Year Current Ratio: Current Assets/Current Liabilities Long Term Solvency 12

13 Fiscal Year Long-Term Liabilities/Total Assets 63% 61% 63% Capital Campaign Currently in a Capital Campaign? No Goal $0.00 Capital Campaign Anticipated in Next 5 Years? No Comments CEO Comments CSH has undertaken several new approaches and policies in order to set our financial house in order and set the organization on course for greater financial stability and long-term self-sufficiency. In 2008, CSH recorded a decrease of $9.1MM in our net assets. While this drop reflected planned spend-down of multi-year grants secured in prior years, it also was symptomatic of the need for both better controls on organizational spending and stepped up fundraising efforts and earned income strategies. In response, CSH brought on a new CFO, charged with leading CSH in improving our financial management, and promoted an internal candidate to Chief Development Officer to ramp up our fundraising efforts. These staff have overseen several changes to our budgeting and financial policies, and fundraising practices, which has resulted in improved finances. Our new CFO developed CSH s first, formal (written) investment policy for our cash, resulting in a more aggressive investment approach, which has provided a better return and more earned income. Our CFO also examined CSH s sources of lending capital for our loan program and assessed that much of the funds CSH borrows from banks (to re-lend to SH projects) were lying idle, and we often experienced negative arbitrage, meaning we were paying a higher rate of interest to the banks than we were charging to our borrowers. In consultation with our Board, Executives, and lending team, the CFO developed a new policy of only accepting bank loans at 3.5% interest and limiting the amount of excess loan capital on hand at any given time. CSH paid back $21MM in high-cost loan funds in 2010/11. These steps resulted in savings of $750,000 per year. Foundation Staff Comments This profile, including the financial summaries prepared and submitted by the organization based on its own independent and/or internal audit processes and regulatory submissions, has been read by the Foundation. Financial information is inputted by Foundation staff directly from the organization s IRS Form 990, audited financial statements or other financial documents approved by the nonprofit s board. The Foundation has not audited the organization s financial statements or tax filings, and makes no representations or warranties thereon. The Community Foundation is continuing to receive information submitted by the organization and may periodically update the organization s profile to reflect the most current financial and other information available. The organization has completed the fields required by The Community Foundation and updated their profile in the last year. To see if the organization has received a competitive grant from The Community Foundation in the last five years, please go to the General Information Tab of the profile. Created Copyright 2019 The Community Foundation for Greater New Haven 13