2013/14. Cornerstones of Care Community Impact Report

Transcription

1 2013/14 Cornerstones of Care Community Impact Report 1

2 Our mission is to provide, through the collective strength of our agencies, an array of quality preventive, treatment and support services for children and their families. 2

3 Table of Contents Letter from CEO Whom We Serve Community Outreach Adverse Childhood Experiences Bobby s Story + Anna s Story Programs & Services Spectrum of Services Business & Financial Reporting Shared Services Financial Highlights 5

4 Letter from CEO This was a transformative Our second objective is to demonstrate infrastructure is important and vital to our year for the Cornerstones leadership and positive impact on the health and well-being of our communities. We do ability to achieve our mission and goals in the future. family of agencies. this in obvious ways through our commitment to becoming the first organization in Kansas City to achieve Sanctuary TM certification I am so proud of the nearly 850 staff members partnering to transform and Our work can be summed up in two phrases, partnering to transform and demonstrating (a trauma-informed model of care). By enabling our staff and leadership to engage in local, regional and national conversations, who work tirelessly with our children, youth, families and community partners. Staff that understand the consequence, enormity and demonstrating leadership and positive impact leadership and positive impact. These phrases summarize our new strategic objectives established to reaffirm our commitment to strengthening children, families and the communities in which they live. we seek not only to replicate best practices, but are on the forefront of innovation. Most importantly, our focus on developing leaders and advocates will help us create and sustain long-term impact. One of the highlights of my need for our services. Staff that are driven by the individuals we serve and their stories. Later in this report, you will have the opportunity to meet Bobby and Anna. We hope their stories compell you to partner with year occurred when I accompanied one of our us and demonstrate leadership and positive older foster youth to Columbia, Missouri, to impact on our communities. Our first objective is to partner to transform stand by the governor as he signed legislation our communities by reducing the frequency that would positively impact the health and and impact of adverse childhood experiences. well-being of youth in foster care by allowing This year, when we began offering foster them to re-enter care up to the age of 21. care recruitment and licensing services in 30 In service, counties in Northwest Missouri, we committed ourselves to helping more than 1,300 children As a leading human social service and youth find safe homes where they can organization, we continue to find innovative thrive and grow. We are excited to continue ways to expand our capacity to serve youth to partner with organizations, businesses and, and families through more efficient and Denis Cross, President and Chief Executive Officer most importantly, caring and loving families in effective operations. At the same time, we those communities. know that continual investment in a robust 6 7

5 Whom Do We Serve? 8 9

6 Beyond working directly with children and families, Cornerstones works with communities to strengthen their ability to improve the lives of children. In 2013, Cornerstones served children and families in 134 counties throughout Kansas and Missouri. Cornerstones also provides services in Nebraska, Illinois, Maryland and New Jersey. In Missouri, we provided behavior training to 316 school districts and training to 46 non-profit and government agencies

7 Bobby Anna Bobby didn t want to do anything; he just sat on his chair. They couldn t control his behaviors at school, says his mother Karla. At home, he had the same behaviors he was very hard to handle. Bobby was diagnosed with a developmental delay at age three. By age six, his school could not manage his frequent intense tantrums involving the destruction of property and physical aggression. Bobby was placed in the Gillis Extensive Learning Program classroom, which is designed for students who, in addition to therapy and behavior interventions, need functional application of academic skills due to a cognitive learning or communication disability. After six months, the Gillis staff began to see a decrease in Bobby s rage reaction characterized by extreme anxiety. Initially, he had a difficult time speaking, engaging in conversation or playing in a therapeutic setting after being in crisis. He eventually learned to use coping skills and verbal communication to express his feelings. Bobby attended first, second and third grades at Gillis, then began his transition back into his home school. Since then, there have been minimal behavioral occurrences. From the minute we walked through the door, I knew Anna was in good hands. Julie and Ted had been worried about how much Anna, their beautiful, 13 year-old perfectionist, had withdrawn from them, as well as from the friends and activities she usually loved. Then one spring evening they found their 13-year old daughter unconscious and unresponsive. What they had mistaken for shyness and teenage withdrawal turned out to be severe depression and thoughts of suicide. Upon awakening, Anna began sobbing. I hate myself! I wish I were dead, she told her parents. Julie called Marillac s 24-hour emergency line and was immediately connected to Linda, an intake specialist. From the minute we walked through the door, I knew Anna was in good hands, recalls Julie. The doctors, the therapists, the youth care specialists - everyone on the staff - seemed so competent and caring. I knew we were in the right place. After several days of intensive individual, group and family therapy, Marillac psychiatrists all affiliated with the University of Kansas School of Medicine were able to diagnose and prescribe medication and outpatient treatment for Anna s depression. Today, Anna s smile has returned. We ve got our daughter back, says Ted. For a while, I was afraid that we were going to lose her. We are so grateful for the doctors and therapists at Marillac for helping our daughter and for helping us

8 Programs & Services 14 15

9 Adverse Childhood Experiences Adverse childhood experiences play a significant role in determining the likelihood of the 10 most common causes of death in the United States. The authors of the Adverse Childhood Experiences (ACE) Study, Drs. Felitti and Anda, found a strong, graded relationship to the number of adverse childhood experience categories and a wide range of physical, emotional and social problems including: smoking, chronic obstructive pulmonary disease (COPD), hepatitis, heart disease, fractures, diabetes, obesity, alcoholism, depression and attempted suicide, other substance abuse, teen pregnancy (including paternity), sexually transmitted diseases, rape, poor occupational health and poor job performance. According to Drs. Felitti and Anda, as well as a growing body of research, adverse childhood experiences lead to disrupted neurodevelopment in early childhood which then can cause emotional, cognitive and social impairment in childhood and adolescence. The Cornerstones family of agencies provides a broad spectrum of services for children and families to assist individuals and families in improving their social-emotional well-being and guiding those who have been impacted by trauma through the healing process. In 2013, we provided services to 8,214 children and families. This led to more than 10,000 family members benefiting from these services. Across our family of agencies, we provide a comprehensive spectrum of care consisting of more than 30 programs

10 Education Services Foster Care & Adoption Services Health & Well-being Services Youth & Family Support Services schools served through... youth received through... youth received through... youth received through... School-based Case Management Services School Consultation Services Family Recruitment, Licensing & Support Finding Family Programs Psychiatric Hospital Services Psychiatric Residential Treatment Outpatient Services Strengthening Youth Programs Strengthening Family Programs REACH to TEACH Behavior Intervention Support Team 30 Days to Family TM Wendy s Wonderful Kids Home Finding Center Child and Adolescent Psychiatric Hospital Psychiatric Residential Treatment Family Focus COURAGE O-ACES Assesment and Evaluation Family Resilency Initiative Medication Mangement Therapy Pathways Independent Living Professional Mentoring Youth Educational Services (YES!) Fathering Program Home Visitation Intensive In-home Services Relationship Education youth received through... youth received through... youth received through... Therapeutic School Programs Blue Springs Marillac School Gillis School Ozanam Day Treatment Program Foster Care Case Management Treatment Foster Care Programs Homes that Heal Teaching Adolescents Positive Skills (TAPS) Integrated Health Services Nurse Case Mangement Substance Abuse Treatment Emergency Shelter Kansas City s Children s Emergency Shelter Family Re-unification Services Family Re-unificaiton Services Parent Aide Services

11 Business & Financial Reporting 22 23

12 We are focused on increasing the impact we create and continually look for opportunities to better serve children, families and the communities in which they live. Cornerstones provides the following shared services to the family of agencies. The shared services model is focused on creating efficiencies, economies of scale and, ultimately, better services for our clients and staff. We are committed to being good stewards of our financial Integrated Technology Solutions Human Resources Facilities Management resources. Therefore, we leverage the scale of our Manages and supports 50 servers, 850 computers, Strives to make our family of agencies the employer Provides maintenance and housekeeping for 10 family of agencies and our shared services model to deploy a 650 phones, 260 mobile devices and 1,200 users of choice supporting more than 850 employees locations and operates four kitchens that provide robust and supportive infrastructure. nearly 400,000 meals a year Central Business Office Professional Development Quality Assurance Provides accounting, Helps leverage the Helps ensure the quality and accounts payable, accounts expertise of our employees measures the impact of our receivable, payroll and by providing more than programs and services procurement services 700 trainings each year 24 25

13 2013 Revenue & Expenses PROGRESS TOWARDS OPERATING RESERVE GOAL $2,315,163 OPERATING SURPLUS $618,144 FOUNDATION GROWTH $1,679,019 We believe in sustainability. We need to be here for the children and families we serve, even in difficult economic times. Therefore, we are working towards having FUNDRAISING $5,768, % INVESTMENT INCOME $2,071, % PROGRAM REVENUE $40,554, % PROGRAMS & SERVICES $39,296, % ADMINISTRATION $6,099,186 13% 60 days of operating reserves. OTHER INCOME $877, % TOTAL REVENUE $49,271,529 TOTAL EXPENSES $46,956,831 FUNDRAISING $1,561, % At the end of 2013, we had 45.7 days of operating reserves. To meet the growing needs of the community, our family of agencies grew revenue In 2013, 83.7% of our expenses went directly to Programs and Services. by 9.1% from 2011 to

14 None of this would be possible without the support of our 130 board members, hundreds of volunteers and staff dedicated to strengthening the lives of children and families in your community. Address 300 East 36th Street Kansas City, MO Phone website cornerstonesofcare.org 28 29

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