Counselling and Emotional Support

Transcription

1 Counselling and Emotional Support

2 COUNSELING & EMOTIONAL SUPPORT We all experience times in our lives when things seem to get on top of us. At such times, it can help to talk to someone about our feelings and how we are affected. As a carer, even with friends and relatives offering support, we may feel that nobody really understands What is Counselling? what we are going through. Counselling is an opportunity for you to express your experiences in a safe, supportive and confidential setting, to someone who is trained to listen and empathise with your situation. It can offer a way of helping you to explore your options and possible resolutions. Counselling is not the same as being offered advice or being told what to do. Your counsellor will not offer any easy solutions. However, by talking over your feelings, you can gain a clearer understanding of what is happening in your life. You don t need to be depressed to see a counsellor. There are lots of occasions when we would benefit from talking to someone impartial. People come to counselling for a variety of different reasons. Because we use volunteer counsellors, we cannot offer you counselling if you have a mental illness, or, if after assessment, we feel your situation needs further referral for more specialised support. Page 2

3 COUNSELING & EMOTIONAL SUPPORT Who is the Counsellor? Trafford Carers Centre works in partnership with trainee counsellors from local further education colleges. The counsellors will be in diploma level training or above and their work will be professionally supervised. How do I make an Appointment? A helpline worker can make a counselling referral over the phone or a caseworker may refer you when they come out and see you. Our administrator will then contact you as soon as possible to make an initial appointment. At busy times we may need to operate a waiting list but we will keep you informed and you can contact us at any point to find out where you are on the waiting list. Sometimes our waiting list can be up to six months long. At your initial meeting, the counsellor will explain about confidentiality and how the sessions will work. Counselling sessions will typically last for 50 minutes and will be at the Carers Centre or at other community locations. The Centre will normally offer about five/six sessions with a counsellor. It is unusual to see a counsellor for longer than this period, however further sessions could be offered if the counsellor feels it would be beneficial. Page 3

4 COUNSELING & EMOTIONAL SUPPORT We will try to find a location which is convenient for you and the counsellor. If you are unable to attend an appointment please ring us on so that we can give your slot to another carer who may need it. If you do not attend for two consecutive meetings we will ring you to discuss whether you actually want or are ready for counselling at this time. If you require counselling from someone who is bi-lingual or of a particular culture, please ring us and we will try to find an appropriate service. At times, we do have counsellors with additional language skills. OTHER SERVICES Al-Anon Family Groups Helpline: Website enquiries@al-anonuk.org.uk These groups provide understanding and support to anyone whose life is, or has been, affected by someone else s drinking. They have three groups which meet in the Trafford area, Page 4 Friday at 8pm at the Sale United Reform church, M33 3BU

5 Tuesday at 8pm at Sale Moor Community Centre, Norris Road, Sale, M33 2TM Sunday at 7pm at Sale Moor Community Centre, Norris Road, Sale, M33 2TN Alzheimer's Society Support Groups Address: Dunham House, Cross Street, Sale M33 7HH Tel: Website: Call the society to get information relating to support groups in your area. There is also a user-led online forum where you can let off steam and share your experiences and feelings with other people who care for someone with dementia. Cruse Bereavement Care Helpline: Website: helpline@cruse.org.uk The Cruse National Helpline is staffed by trained bereavement support volunteers, They offer emotional support to anyone affected by a bereavement. The Page 5

6 volunteers are there to help you talk things through. They can also help you find your local Cruse service, or signpost you to support groups, financial advice, and other useful sources of information. The telephone helpline is open Monday-Friday pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when they are open until 8pm. CALL Plus Trafford Tel: Helpline: Website: Offers care and support for people living with cancer, their carers and families in the Trafford area. The original telephone helpline service has grown to include home visits as well as working closely with Macmillan nurses, district nurses and social services. Support is geared to meet individual needs. Page 6

7 Child Death Helpline Tel: From mobile: Website: A telephone support service offering emotional support for parents and others affected by the death of a child, from pre-birth to adult, whether recent or long ago. Interpretation service available. Monday - Friday 10.00am-1.00pm Tuesday and Wednesday 1.00pm-4.00pm Monday - Sunday 7.00pm-10.00pm days a year. The Counselling & Family Centre Tel: (counselling) Website: Based in Altrincham, but open to everyone. The service offers confidential emotional support through a face-to-face counselling service. They work with children and young people from the age of 6 years and adult individuals and couples. They can provide counselling in peoples homes and provide the service in Urdu, Punjabi, Farsi, Mandarin, Spanish and French. Prices vary please contact them for Page 7

8 further details. Self Help Services Tel: Fax: Website: Offer a range of user-led support groups, dealing with issues such as depression, anxiety, eating disorders and self-esteem. They also provide many other services such as psychological therapies, CBT-Based and Psychological Well Being Services (IAPT) and e-therapy. Call or see the website for details of groups and meeting times and other services they provide. Manchester Rape Crisis Tel: mrcrasacs@btconnect.com Address: The Pankhurst Centre, Nelson Street, Manchester, M13 9WP A service for women and girls who have experienced rape or sexual abuse. Offers emergency and ongoing support including legal and health issues, and one-to-one Page 8

9 counselling. It is open Monday to Friday 10am to 4pm and Wednesdays and Thursdays 6pm to 9pm. No Panic Tel: Crisis Helpline: (This is a recorded message available 24 hours). admin@nopanic.org.uk Website: Offer practical help to those who suffer from phobias, obsessive compulsive disorder, general anxiety, panic attacks and those who wish to come off tranquillisers, together with help for their carers. They run a helpline and a one-to-one telephone counselling/group therapy. Monday to Sunday 10.00am-10.00pm The Samaritans Helpline: Local: Text: jo@samaritans.org Page 9

10 The Samaritans are available 24 hours a day to provide confidential emotional support to people who are experiencing feelings of distress or despair, including those which may lead to suicide. You do not need to feel suicidal to get support from the Samaritans. Macmillan Wellbeing Centre Tel: Website: Help patients, family members, carers aged 18+, residents in Trafford, or registered with a Trafford GP. The service offers psychological and practical support including: information, therapeutic groups, counselling and complementary therapies. Trafford Rape Crisis (TRC) Tel: Website: A service that supports any women in Trafford who have experienced Rape, Sexual abuse or any other form of unwanted sex, no matter when or where it took place. Support is available via a landline or mobile, or text messaging. They have a dedicated call back service for Black and Asian women on Page 10

11 The helpline is open Tues and Thurs 6pm - 9pm and Sunday 3pm - 6pm Trafford Victim Support Helpline: Local: Victim Care Unit: trafford@victimsupport.org.uk Website: Free confidential advice and support for people who have been a victim of crime. They offer home visits, office visits, or can meet in public places if preferred. Should you need to go to court as a result of your situation, they can offer you support during and after this. GP Counselling You also may be able to access a free counselling service through your GP. Please contact your GP for further details Private Counselling Private counselling can also be accessed through counsellors advertised in your local yellow pages. Page 11

12 Diversity Counselling Service Tel: Website: A free and confidential counselling service to individuals of Black and Minority Ethnic heritage aged 18+ who have been a witness or victim of crime at some stage in their lives. Counselling Directory Website: The purpose of the site is to provide the UK with a huge counselling support network, enabling those in distress to find a counsellor close to them and appropriate for their needs. BluSci Tel: Address: Seymour Grove, Old Trafford M16 0LN Web: information@bluesci.org.uk Blue SCI offers a range of therapeutic interventions including low intensity CBT (Cognitive behaviour therapy), Counselling and guided self - help. Page 12

13 Trafford MS Therapy Centre Address: The Cornerhouse, Fourth Ave, Trafford Park, M16 1BD Tel: Web: Provides counselling to people from across Trafford who have been diagnosed with multiple sclerosis. Donation requested for this service. Lesbian and Gay Foundation (LGF) Address: Number 5 Richmond Street, Manchester M1 3HF Phone: Web: info@lgbt.foundation People of all ages consider counselling for a variety of reasons such as coming out, struggling to accept their sexuality, experiencing problems in their relationship or feeling anxious or depressed. This is free for people aged 25 and under. Page 13

14 Greater Manchester South: Relate Centre Address: 346 Chester Road, Cornbrook, Manchester, M16 9EZ Tel: Website: The Centre can provide you with relationship and family counselling, as well as sex therapy and counselling for young people aged There is a charge for this service. Products and services in this booklet are not endorsed or recommended by Trafford Carers Centre Please advise us if you discover any inaccurate information in this booklet. Version 2: October 2014 Page 14

15 ADVERTISE WITH US ADVERTISE WITH US Displayed and distributed both in print and digital format, our E-books are used by carers and health and social care professionals across the borough of Trafford. Advertising with us is a fantastic, low cost way of reaching out to your audience, while also supporting the Carers Centre and carers in Trafford. Six monthly contracts are available across our information E-books, covering a range of topics. If you would like to advertise your business or organisation with us, or would like more information, contact us: Fundraising Team: fundraising@traffordcarerscentre.org.uk ADVERTISE WITH US Page 15

16 Carers Helpline: Fax: Facebook.com/TraffordCarers Trafford Carers Centre 19b School Road Sale M33 7XX Registered Charity No: Company Limited by Guarantee: