Is there a fee to attend the IBM Watson Health Population Health Conference 2016?

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1 F R E Q U E N T L Y A S K E D Q U E S T I O N S We are excited that you are interested in attending the IBM Watson Health Population Health Conference This year s conference (formerly the Explorys Shared Learning Forum and Phytel PACC events) will bring together IBM Watson Health Explorys, Phytel, and Enterprise Data Warehouse clients for one unified client event. We want to do our best to make your experience registering and attending the conference as easy as possible. If you have any questions, we recommend you follow these steps: 1. Review these Frequently Asked Questions first for information. 2. If you still can t find the answer to your question, please contact Tori Ronstadt at ronstadt@us.ibm.com. She will respond to you within hours. 3. If you have an urgent question that just can t wait for a response within 24 hours, please call Tori Ronstandt at We will respond to you by the end of the business day or first thing the following morning. G E N E R A L What is the IBM Watson Health Population Health Conference 2016? The Population Health Conference 2016 provides clients an educational opportunity and networking experience to share best practices, learn ways to optimize their current investments, and discover new, innovative solutions to help them transition from volume to value in a cognitive era. In addition, the conference will host the Executive Forum, which will run prior to the Main Conference on December 5 th. The Executive Forum is an exclusive, executive-level event with C- suite attendees (including clients, end-stage prospects, and industry leaders) from across the country discussing and sharing ways to drive and lead value-based care initiatives to advance their population health management strategies. Is there a fee to attend the IBM Watson Health Population Health Conference 2016? Yes, there is a fee to attend the conference. The cost to attend the conference helps us to provide clients with an exceptional educational and networking experience. The fee is $99 per person. 1 P a g e

2 Registration includes: Keynotes by nationally recognized speakers Best practices and case studies from experts Interactive breakout sessions for all levels of clients Hands-on sessions ideal for individuals and teams New product demonstrations Previews of future product roadmaps and the collection of interactive feedback Networking with peers and IBM Watson Health staff Client celebration events Food and beverage throughout the conference In addition, there is a one-time fee of $50 to add a guest to a networking event. When is the IBM Watson Health Population Health Conference 2016? The IBM Watson Health Population Health Conference 2016 is December 5 7, Where is the IBM Watson Health Population Health Conference 2016? The IBM Watson Health Population Health Conference 2016 will be held at the Omni Dallas, where clients will get a five-star experience along with a good value. Clients will receive a group discount of $199/night (plus taxes) when they reserve their room through the registration site. Who should attend? All clients are encouraged to attend, from executives, to operations, to quality and analyst personnel, to providers and clinicians on care transition teams. Position C-Suite Vice Presidents Directors Managers Clinicians Area of Focus Finance Operations Quality Information Technology Medical Informatics PCMH ACO Managed Care Why should I attend? The IBM Watson Health Population Health Conference 2016 is the client event of the year. This is the one and only place where clients can participate in an exceptional educational experience while also collaborating with their teams, peers, and Explorys, Phytel, and Enterprise Data Warehouse 2 P a g e

3 (EDW) staff to help ensure their population health strategy is leading the way in the industry. Attendees can expect: Keynotes by nationally recognized speakers Best practices and case studies from experts Interactive breakout sessions for all levels of clients Hands-on sessions ideal for individuals and teams New product demonstrations Previews of future product roadmaps and the collection of interactive feedback Networking with peers and IBM Watson Health staff Client celebration events What is the attire for the conference? Attire for the conference is business casual during sessions and the welcome reception. Please note conference rooms tend to be cool. Attendees should bring an additional sweater or jacket to stay comfortable. The attire for the Client Celebration is casual. Can I bring my family/children to the conference? Dallas is a family-friendly city with ample activities to do and see with the family. With that said, the conference is a professional conference that is intended for learning and networking. Only registered attendees will have access to the conference. Will I have a chance to meet IBM Watson Health (Explorys, Phytel, EDW) staff at the conference? Yes, attendees will have a chance to meet with a number of staff members at the conference. More details regarding who will be at the conference and how attendees can secure time to meet one-onone with a dedicated staff member will be available closer to the conference. Will I have a chance to network with my peers at the conference? Yes, there will be numerous opportunities to network with other IBM Watson Health Explorys, Phytel and EDW clients at the conference. The welcome reception, breakfast, and lunch sessions, as well as the evening offsite event, will provide ample time to connect, share stories, and foster relationships. Will I have a chance to network with my peers before the conference? Attendees will have access to the EventConnect App before the event begins so they can view who is attending, connect with other attendees, customize a personalized conference agenda, and post updates from the event. How can I get the latest updates about the conference? IBM Watson Health will communicate updates about the conference in a number of ways, including: 3 P a g e

4 Conference website at communications IBM Explorys, Phytel and EDW staff For questions, please or call A G E N D A When should I plan to arrive for the conference? Attendees who register in advance for a Pre-Conference Session may start as early as 8:00am CT on December 5 th, and should plan their arrival accordingly. Otherwise, Main Conference attendees should plan to arrive before 7:00pm CT on December 5 th to attend the welcome reception that evening. When should I plan to depart from the conference? Main Conference attendees should plan to depart after 1:00pm CT on December 7 th. Postconference sessions will last until 3:00pm CT on December 7 th, so those attending these sessions should plan their departure accordingly. Is there more than one educational track? Yes, we are planning to have more than one track of presentations to expand educational opportunities for each type of clients and users. Do I need to register for a track or session? No, attendees do not need to register for a track or session. However, we do encourage attendees to attend the track that will provide the best overall learning opportunity. There will be guidelines on the conference website to help attendees determine the appropriate track and session to attend. We also suggest that attendees bring others from their organization to the conference to maximize their learning opportunities by attending multiple tracks. What is the difference between the Executive Forum and Main Conference sessions? The Executive Forum is a C-Suite, invitation-only track that will be offered starting on December 5 th before the Main Conference begins. Registration is not open for the Executive Forum at this time. Individuals will receive invitations to participate. The Main Conference sessions are open to all clients and will begin with the evening welcome reception on December 5 th. Can I bring a guest (not within my organization) to participate in a session or sessions? Attendees may register an adult guest (over 21 years old) and pay a one-time nominal fee of $50 for 4 P a g e

5 the guest to attend a networking event; however, only clients who pay for a full conference registration will be allowed to attend the main conference and breakout sessions. We would appreciate if attendees do not bring children to the Main Conference, welcome reception, offsite event, or breakout sessions. Will Continuing Education Credits (CEU) be offered? The Conference Steering Committee is reviewing options to accredit sessions for continuing education credits. We will announce any updates on our website if this becomes available. R E G I S T R A T I O N How do I register for the conference? We offer simple, online registration with secure payment options. Click here to register. Are there group discounts? Please contact us at ronstadt@us.ibm.com for group discounts. Can I register more than one person at a time? Unfortunately, no. Attendees must submit individual registrations for each individual person that will attend. Can I transfer a registration? Yes, a substitution can occur at any time. All substitution requests must be in writing via to micdot@us.ibm.com. The original enrollee and the replacement enrollee must be from the same company. What if I have to cancel my registration? To cancel, attendees may contact Michael Dotson via at micdot@us.ibm.com. Cancellation requests must be received in writing. If attendees cancel on or before September 30th, there is no cancellation fee. If attendees cancel after October 1st, there will be a fee of 50% of the conference registration fee applied to a cancellation. Beginning November 1, unfortunately there will not be any refunds. If attendees have questions or concerns, please micdot@us.ibm.com for assistance. Is there a cancellation fee? If attendees cancel on or before September 30th, there is no cancellation fee. If attendees cancel after October 1st, there will be a fee of 50% of the conference registration fee applied to a cancellation. Beginning November 1, unfortunately there will not be any refunds. If attendees have questions or concerns, please micdot@us.ibm.com for assistance. How and when are refunds processed? Refunds are available according to the cancellation policy and fees described above. To request a refund, Michael Dotson at micdot@us.ibm.com. We will refund the allotted registration amount 5 P a g e

6 to the credit card used at the time of original registration. Refunds may take up to 10 business days to process. Can I attend the conference for one day? We encourage attendees to attend the entire conference to get the most of the education and networking experience. However, we understand that this doesn t always work out in people s schedules. Please contact us at ronstadt@us.ibm.com to make plans to attend for one day. H O T E L Is there a preferred hotel where I should reserve a room? Yes, we have reserved a block of rooms for attendees at the Omni Dallas, TX. This is the same hotel where the conference will be taking place. All attendees are strongly encouraged to book their room through the Omni Dallas, TX to get the most out of their conference experience. How do I make, modify, or cancel my hotel reservations? Attendees can make online reservations at the Omni Dallas, TX, here. All reservations, modifications, or cancellations can also be made by contacting the Omni Dallas directly at (800) , referring to the group and meeting name. Note: Reservations must be cancelled 72 hours prior to the event (by noon CT on December 4th). All reservations that fail to arrive on the scheduled arrival date will be considered No-Shows and a charge of one night s room and tax will be posted to the individual attendee s credit card on file. Is there a discounted rate for reserving a room? Yes, we have negotiated a discounted group rate of $199/single room (plus tax and service charge) for all attendees. We strongly encourage attendees to book their room through the Omni Dallas, TX. This is the same hotel where the conference is taking place so attendees will get the most out of their conference experience. When is the hotel reservation deadline? In order to get the group discounted rate of $199 (plus tax and service charge), attendees must reserve their room online by November 18 th, Rate and availability may not be available after this date. What is the reservation code to receive the conference Discount Room Rate? Attendees do not need a code when making their reservation at the Omni Dallax, TX using this link. 6 P a g e

7 What if I choose to stay at another hotel? Attendees may choose to stay at another hotel. If so, please note there will be no transportation between the conference and other hotel locations. And remember, to get the most out of the conference experience, we strongly encourage attendees book their room through the Omni Dallas, TX. This is the same hotel where the conference is taking place. A I R Do you offer airline booking through registration? No, attendees are responsible for booking their own travel arrangements to and from the conference. G R O U N D T R A N S P O R T A T I O N Will there be transportation provided from the airport to the hotel upon arrival in Dallas? No, because arrival times vary and to keep conference fees down, we will not be offering transportation from the airport at this time. Will there be transportation provided to the airport from the hotel upon departure? We are reviewing options. Please check back by September 1st to learn more about transportation provided on December 7th for attendees departing from Dallas Fort Worth Airport and Loves Field Airport. Is there parking available at the conference venue? Yes, there is valet parking available at the hotel as well as self-parking facilities within blocks of the hotel. What is the parking rate at the conference venue? We offer a 50% discount per day for valet parking. Attendees will need to indicate that they are with the IBM Watson Health Conference to receive the discount upon arrival/departure of the hotel. If attendees self-park, rates will vary. 7 P a g e

8 N E T W O R K I N G E V E N T S Will there be networking events and what should I expect? Yes, there will be many opportunities to network with other clients and staff at the conference. The welcome reception, breakfast, and lunch sessions, as well as the evening offsite event, will provide ample time to connect, share stories, and foster relationships. Can I bring a guest to the welcome reception? Yes, adult guests (over 21 years old) are welcome to attend the reception on December 5 th. There is a one-time fee of $50 to register a guest for a networking event. Attendees can register guests during the checkout process. Can I bring a guest to the offsite event? Yes, adult guests (over 21 years old) are welcome to attend the offsite event on December 6 th. There is a one-time $50 fee to register a guest for a networking event. Attendees can register guests during the checkout process. Can I bring children to the welcome reception? To maximize networking time with peers at the conference, children are not encouraged to attend the welcome reception. Can I bring children to the offsite event? Unfortunately, because this is an event for those 21 years old and above, children are not allowed to attend the offsite event. 8 P a g e