Our Services Richmond

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1 Our Services Richmond Working to prevent the children of today from becoming the troubled families of tomorrow

2 Who Are Welcare? Welcare is a registered charity that works to provide practical and emotional help and support to strengthen families who are experiencing difficulties. We recognise the value of good parenting and offer help, advice and support to achieve it. We work with the whole family, providing non-judgemental and honest advice and guidance, helping to empower families to overcome the challenges they face. Our Richmond service offers support for families with children up to 13 years old. At Welcare we offer: Brief counselling and task-centred social work around practical and emotional issues Family work involving parents and children together Advice on benefits Advocacy with other agencies, e.g. housing, community resources, etc. Solutions Focused Brief therapy Practical and emotional help Outings and activities, when funds permit

3 Welcare understood us completely and always offered advice to make us feel optimistic about our future Molly, a single parent with 4 children Services at our Richmond centre include: Individual and family sessions which build on family strengths and encourage independence Parenting advice to help encourage confident parenting and find long-term solutions Support to help develop children's confidence and improve behavior Our social worker may act as a key contact with children s specialist services to help ensure cohesion in the support received Domestic abuse recovery MySpace is an interactive 12-week course run in schools to enable children to confront and manage their experiences of witnessing domestic abuse How to access our services: We take self-referrals and families are encouraged to contact us directly using the details on this leaflet or through our website at welcare.org. We assess each case as we receive it, and provide the necessary support or signpost to other relevant local services. We also take referrals from schools, churches, children s specialist services, Health Visitors, GPs and other professionals. We work alongside the Early Help Assessment model, recognising and building on strengths of children, young people and families.

4 Our Services in Richmond What concerns can we help with? Isolation Financial difficulties Parenting problems Issues with your child s behaviour Depression & stress Mental health issues Relationship difficulties The impact of domestic abuse Low self-esteem or loss of confidence We aim to provide a positive, confidential and helpful service. Welcare is committed to a policy of equal opportunity which respects the identity, rights and values of individuals and promotes the welfare of families. We welcome any comments you wish to make on our service. You have helped us in so many ways and you would never know how overcome I am with your support Amir, a parent helped by Welcare Thanks for all you have done...for everything Claire, aged 10

5 Being a parent can be tough - would you and your family like some support? Welcare can help. Families can be faced with a ll k inds of challenges and sometimes you m ay feel l ike you are strugglin g to cope. We can support you and your fa mily, helping you to build positive parenting skills and be a more c onfident parent. We work w ith parents and child re n, and in partnership with o ther agencies, to imp rove the quality of family and school life. To find out more about any of our services simply call :

6 Welcare in Richmond Contact us for more information about our services Call: Website: Parkway House, Sheen Lane, East Sheen, London, SW14 8LS Tuesday - Thursday Welcare is a Christian charity which works with children and families in need irrespective of faith, culture, abilities or life choices. We seek to provide services in response to local needs which encourage self-help and build communities. Southwark Diocesan Welcare is a Charity registered in England & Wales Registered Charity Number: Company Number: Registered Office: 19 Frederick Crescent, London, SW9 6XN President: The Bishop of Southwark Chair or Trustees: David Atterbury Thomas Chief Executive: Anna Khan