ICare Group Newsletter

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1 Message from Stephen Emmanuel - Chairman Happy Easter to all of you. This winter season has again been very challenging, I am fully aware of all the extra efforts and additional commitments that our Carers, Community Assistants and Office staff have given during this time to provide the care and the meals to our elderly service users across all the areas. It is this special vocational calling, passion and a sense of duty that makes all of you so very special and makes me proud to be part of this ICare team. My heartfelt thanks to all of you. As I go across the company I hear anecdotes of what you do out there in the community to help our service users, this is very motivating and inspiring to hear in these challenged times in the Social and Health Care sector. ICare Group Newsletter ICare Group Mission Statement To be the best provider of community service to our clients in our chosen market and to make all our clients and employees feel valued and appreciated. Whatever the Weather...! Delivering such a vital service as ours can sometimes mean battling through bad weather to get through to our service users. Here are some photos from the recent Beast from the East. Our Meals on Wheels Drivers not letting the snow stop them! We as a company have now started the process of investing in new systems and technology to assist all of you to improve on how we communicate and share information. These will be rolled across the care offices over the next 6 to 12 months. Please assist us in this transition, all new technologies are only effective if the persons involved in them are using it well, without it these systems will never produce the results that will help you and the service users. The Met Office issued a Red Warning its most severe alert on Thursday, 1 st March 2018 as temperatures plunged and up to 50cm (20in) of snow fell on high ground. Unbelievably, there s a car underneath all that snow...!! My congratulations to all the Staff award winners, to all the other Carers, Community Assistants and Office staff, once again my thanks for all of you for the good work that you do. Stephen Emmanuel

2 Carer Introductory Bonus ICare Group Newsletter "Congrats!! And all the very best" Generous Donation We currently have vacancies for Carers at most of our care sites. Our vacancies are advertised on Indeed.co.uk, Universal Jobmatch ( and Facebook. If you know anyone else that is interested in any of the vacancies, please let HR know. And don t forget that if they stay with us for at least six months or complete a set number of hours then you get a bonus payment! I am pleased to announce we have reviewed and enhanced our introductory bonus to Please remember to tell HR that you have recommended someone and ask the person you recommend to include your details on their application form. If you have questions or concerns relating to this please contact me on Melanie Eddleston has been working with us at our Blackburn Office for over 9 years! Melanie has finally tied the knot with her other half. We at Blackburn Care and Office team would like to wish Mel "Congrats!! And all the very best". You both look lovely, what an amazing day it must have been. Heather Hughes at our Rugeley Meals Depot has done it again! Our local Tesco donated these flowers to us to give to our service users! Heather picked up all of these flowers in her own time and dropped them at our depot for distribution. Fantastic! Fabulous work, Heather! Sara Boswell HR Manager

3 Happy Birthday! ICare Group Newsletter Fundraising News The ICare Bear s Travels One of our Telford Community Assistant s battled the snow drifts to deliver lunch to Fanny Mulletts, one of our service users and to give her some flowers and a card for her 99th Birthday Happy Birthday, Fanny! The Rugeley Meals Depot held a tombola to raise money for Cancer Research UK. They raised 106!! Well done to the Staff at Rugeley Meals for raising so much money for such a good cause..!! Runcorn have received their ICare Bear and they have named him Barry..!! He s been going out on the night shift to see what it s like to be a Carer. Care Certificate Congratulations A Massive Congratulations to one of our Leyland Carers. David Leeper has now completed his Care Certificate..!!

4 ICare Group Newsletter Staff Awards Care Staff Birthdays Wildlife Watch A massive well done and congratulations to Julie Edwards who was awarded Care Office Employee of the Quarter (Oct Dec Wishing our Kitchen Assistant at Rugeley Meals Depot, Mandy Tunley, a very Happy Birthday!! Here are some photos of the pond at our Head Office in Blackpool. It is an ecological pond in a newts protected area, and we look after this as part of ICare's contribution to the environment. Staff Awards Meals Claire Ellis has been awarded Leicestershire Meals Employee of the Period (Dec/Jan 18). Well Done, Claire! Welcome to the Team..!! Please give a warm welcome to our new Kitchen Assistant, at Glasgow Meals. Welcome to the team Amanda McKnight. You can see the ICare Bear lending her a hand. If you look closely, you may be able to see two beautiful herons!!

5 ICare Group Newsletter Gender Pay Gap Report We are required by law to carry out Gender Pay Reporting under the Equality Act 2010 (Gender Pay Gap Information) Regulations This involved us carrying out six calculations that show the difference between the average earnings of men and women in our organisation. I am pleased to announce that the results show there is no Gender Pay Gap at ICare and on average females within the company earn more than males, this in the main is due to ICare employing circa 76% females who are represented at all levels across the business. Calculations are published on the GOV.UK website and our Gender Pay Gap statement can be found on the ICare website. Highlights: Difference in Mean Pay -0.4% Difference in Median Pay 0.00% Salary Quartiles % Female % Male Lower Quartile 66% 34% Lower Middle Quartile 69% 31% Upper Middle Quartile 86% 14% Upper Quartile 83% 17% Total 76% 24% Sara Boswell HR Manager

6 ICare Group Newsletter Happy Easter..!! Fundraising News Future Newsletters We would just like to say a big thank you to our local Morrison s in Stafford for donating some Easter Eggs for our Customers. Here s one of the team members at Morrisons posing with the ICare Bear. We have recently had a cake sale in our Runcorn office for Dementia UK and we raised 65 with a little help from one of our meals assistant's daughters We are always looking for news and stories for the newsletter, so please let HR know if there is anything happening in your area that you would like to share across the Group. Have you organised any community events recently? Or maybe you re a longserving employee who would like to share your ICare experiences with us? Please hr@icaregroup.co.uk The ICare Bear at our site in Wigan, is all ready for Easter!!

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