HG Opening doors. Training Brochure January - July Realise your potential with

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1 HG Opening doors Training Brochure January - July 2015 Realise your potential with

2 Course Date Day of week Community Volunteer Qualification February TBC Job Applications & CVs 6th February Friday Basic Cookery 12th February Thursday Changes to Benefits 18th February Wednesday Interview Techniques 20th February Friday Warehouse & Storage Principles L1* 23rd February Monday 2nd March & 9th March Drugs & Alcohol Awareness 4th March Wednesday Calico Academy 15th April Wednesday Personal Development Award L1* 20th April Monday Customer Service L2* 21st April Tuesday Construction Health & Safety 24th April Friday Course, including CSCS Card* 1st May, 8th May & 15th May Retail Knowledge L1* 2nd June Tuesday Running regularly Basic IT Learn My Way Calico Careers Mon - Fri Monday am and Thursday pm Six - Eight Week Course Mon - Fri * These courses are only free for those who receive qualifying benefits.

3 Time Page Fourteen Week Course Calico 1 10:00am 12:00pm Calico 2 Six Week Course 2:00pm 4:00pm ESP 3 10:00am 12:30pm Calico 4 10:00am 12:00pm Calico 5 Three Week Course 9:30am 3:30pm Calico 6 10:00am 12:00pm Calico 8 Thirteen Week Course 10:00am 12:30pm Calico 9 Ten Week Course 9:30am 12:30pm Calico 10 Five Week Course 9:30am 3:00pm Calico 11 9:30am 4:00pm with final test day on Calico 12 Monday 18th May at Accrington and Rossendale College - transport provided Five Week Course 9:30am 3:00pm Calico 13 9:15am 3:00pm (drop in) Burnley Switch, Keirby Walk 14 am or pm Burnley Central Library 14 By appt. Calico For more information, contact our Community Involvement team.

4 Welcome! The courses in this brochure are completely free and accessible, and are available to all Calico customers and anyone living in our neighbourhoods. They have been selected to help you develop your skills and knowledge, improve your employment opportunities, and get more out of life. All courses provide a certificate, and some are accredited with nationally recognised qualifications. You will also get to meet new people, share experiences, and build your confidence. As part of your registration, we will also see whether our Calico Careers Service will be of benefit to you. If you need help with transport or have any other concerns, just ask and we ll see how we can help. To register for a place, simply openingdoors@calico.org.uk or call Mandy Morgan on (ext. 6398) or direct dial All details are subject to change, and places are strictly limited. Although anyone can apply for a place, please note that priority will be given to Calico customers and anyone living in our neighbourhood.

5 Community Volunteering Qualification Anyone keen to volunteer with Calico and gain new skills, increase their knowledge of volunteering issues, and develop their potential The course is unit delivered, covering subjects such as communication skills, customer care, understanding what volunteering is about, and personal development. You will complete the course whilst volunteering to get both learning and practical experience. Starting February, and runs for 14 weeks (please enquire for full list of dates). You will need to be able to commit to the full 14 week course. Maximum number of participants 12 Calico Head Office, Centenary Way, Croft Street, Burnley. Brad Phillips, who attended the course, said: The volunteer course was excellent. Not only did we learn, we had fun too. I have gained not only confidence, but also a sense of mental growth through completing this course. Course details are subject to change, please ask for more details. 1

6 CV Job Applications & CVs Anyone looking to improve their skills in applying for jobs. What is wanted from an application form or CV. How to write an outstanding CV, covering letter and job application. Targeting the right jobs for you. Transferable skills. Getting it right! Friday 6th February 2015, 10:00am 12:00pm Maximum number of participants 12 Calico Head Office,Centenary Way, Croft Street, Burnley. 2 Course details are subject to change, please ask for more details.

7 Basic Cookery Anybody who likes to have fun learning cooking skills. Six weekly cooking sessions where you can learn new skills and make tasty, healthy food on a budget. Develop your confidence and creativity in the kitchen, so you can try new, interesting meals at home. Thursday 12th February, 2:00pm-4:00pm. You will need to be able to commit to the full six week course. Maximum number of participants 12 Elizabeth Street Project, Burnley. Course details are subject to change, please ask for more details. 3

8 Changes to Benefits Anyone receiving benefits, who wants to learn more about the changes to the benefit system, how they will affect you, and what support is available. The course will help you learn about the welfare reform changes, including Universal Credit and benefit changes. Find out what you can do to help yourself and others around you prepare for the changes. Wednesday 18th February 2015, 10:00am 12:30pm Maximum number of participants 15 Calico Head Office,Centenary Way, Croft Street, Burnley. 4 Course details are subject to change, please ask for more details.

9 Interview Techniques Anyone who wants to improve their confidence and effectiveness in an interview situation. Preparation for interviews. Questions interviewers may ask and how to answer them. Transferable skills. Tips to improve confidence in an interview situation. Friday 20th February 2015, 10:00am 12:00pm Maximum number of participants 12 Calico Head Office,Centenary Way, Croft Street, Burnley. Course details are subject to change, please ask for more details. 5

10 Warehousing & Storage Principles L1 Anyone who is interested in working within the logistics sector, particularly in a warehouse environment. You will learn the knowledge required to be able to store and receive goods appropriately, as well as exploring how to process and dispatch orders. Key health and safety legislation is also covered in this session. 23rd February, 2nd March and 9th March 2015, 9:30am 3:30pm You will need to be able to commit to the three day course. Maximum number of participants 12 Calico Head Office, Centenary Way, Croft Street, Burnley. 6 Course details are subject to change, please ask for more details.

11 Drugs & Alcohol Awareness Who is it for This is for anyone who wants to understand more about addiction and people who have issues with drugs and alcohol. You will look at a range of factors relating to alcohol addiction and substance abuse, learn about the symptoms and consequences, and find out more about the support available. Wednesday 4th March, 10:00am-12:00pm Maximum number of participants 15 Calico Head Office, Centenary Court, Croft Street, Burnley Course details are subject to change, please ask for more details. 7

12 Calico Academy Mainly Calico customers, but anyone interested in learning more about Calico as an organisation, or how social housing works, is welcome. It s a great opportunity to get to know new people in an easy-learning environment. It gives you a good understanding of how housing services work, which may help you get involved with us or increase your employment prospects. Past participants have learned lots of other new skills and developed their self-confidence. Wednesday 15th April 2015 You will need to be able to commit to the full 13 week course. Maximum number of participants per course 15 Calico Head Office, Centenary Court, Croft Street, Burnley. Helen Sutton, who successfully completed the Calico Academy programme, said: I loved the Calico Academy! 8 Course details are subject to change, please ask for more details.

13 PDA Personal Development Award L1 Anyone who wants to gain the skills to live independently, develop their self-awareness and increase their confidence. You will learn about self-development, assertiveness, rights and responsibilities, and how to manage time and money effectively. The course also covers healthy living, cultural diversity and career development. Monday 20th April 2015, 9:30am 12:30pm You will need to be able to commit to the full 10 week course. Maximum number of participants 15 Calico Head Office, Centenary Way, Croft Street, Burnley. PDA Course details are subject to change, please ask for more details. 9

14 ID card Customer Service L2 Anyone who wants to pursue a career in customer service, or any career where excellent customer service is important. You will learn about aspects of effective customer service, alongside information about improving job prospects in this area of work. Friday 24th April 2015, 9:30am 3.00pm You will need to be able to commit to the full five week course. Maximum number of participants 15 Calico Head Office, Centenary Way, Croft Street, Burnley. 10 Course details are subject to change, please ask for more details.

15 ! Construction Health & Safety Course, including CSCS Card This course is ideal for anyone who is interested in a career in construction. It is becoming a mandatory requirement for everyone working in construction to have successfully passed the CSCS Health & Safety Test. This course will provide you with the knowledge and opportunity to successfully pass your CSCS Health & Safety Test. The course will cover site and personal safety, warning signs, first aid, and risks related to the construction sector. At the end of the week, you will take the actual CSCS Health & Safety Test. In order to work in construction, you need to pass this test. Progression There are a number of opportunities for progressing onto a full apprenticeship with Calico, either through our successful Constructing the Future initiative, which has created over 130 apprenticeships, or through Ring Stones, our construction company. Tuesday 21st April, 9:30am 4:00pm This is a five week course, with a final test day on Monday 18th May at Accrington and Rossendale College. Transport will be provided. You will need to be able to commit to the full five week course Maximum number of participants 12 Calico Head Office, Centenary Way, Croft Street, Burnley. 11 Course details are subject to change, please ask for more details.

16 Retail Knowledge L1 Anyone who is looking for work in the retail sector or would like to change their career. You will learn about the retail sector and explore the principles of retail through a range of units. This will give you a better understanding of the retail sector. Tuesday 2nd June, 9:30am 3:00pm You will need to be able to commit to the full five week course. Maximum number of participants 12 Calico Head Office, Centenary Way, Croft Street, Burnley. 12 Course details are subject to change, please ask for more details.

17 www. Basic IT/ Learn My Way Anyone not confident about using computers or accessing the internet, even if you ve never even switched one on before! Particularly important if you re claiming benefits which are moving to Universal Credit, as all claims will have to be made online. Online basics, showing you how to use a mouse and keyboard, , and online search, and how to stay safe online, ensuring you have the confidence and skills needed to start enjoying all the fantastic things the internet has to offer. Every Monday-Friday, 9:00am 3:30pm (drop-in session) or Monday am and Thursday pm (Learn My Way). Maximum number of participants The drop-ins are individual sessions. Learn My Way is by appointment and you will need to book for this with Burnley Central Library by calling Burnley Switch, 16 Keirby Walk, Burnley (drop-in session) or Burnley Central Library (Learn My Way). Course details are subject to change, please ask for more details. 13

18 Our training providers All our training providers are very welcoming and offer a professional but informal approach to learning. Many of the courses are delivered by Calico staff, who have many years experience in their area of work. We have links with local colleges that can offer accredited training. We also work with other small independent trainers to help deliver our training programme. Our partners in this programme Calico Enterprise Calico Enterprise provides a range of initiatives aimed at supporting people into apprenticeships. Working with local partners across the North West, our nationally recognised Constructing the Future Lancashire initiative has created over 80 construction apprenticeships, with many of our successful apprentices going on to secure permanent employment. If you re interested in a career in construction, visit jobsandtraining for details of our latest vacancies. Information, advice & guidance Calico Careers We are the advice service you need for future skills, careers, work and life choices. We can assist you progress with your career, with specially designed tools to help you move forward or get you on the job ladder. This is a free service which is available to everyone. Let us help you take the next step. 11

19 Go On UK Go ON UK aims to make the UK the world s most digitally skilled nation. Working alongside their inspiring Founder Partners, Go ON UK want to ensure that everyone and every organisation from small business to large corporations and charities is able to enjoy the social, economic and cultural benefits of the internet. help direct Help Direct Help Direct is funded by Lancashire County Council and is here to give you the support and guidance you need before a small problem becomes a crisis. Our advisors can assist you in finding services that help with life s daily tasks, from meeting new people and learning new skills to getting help with gardening or cleaning your house. We can offer you a stressfree way to get the help you need 12 to ease your situation. Accrington and Rossendale College Accrington and Rossendale College provides award-winning education and training to the people of Hyndburn, Rossendale, Ribble Valley and beyond. The College boasts a highly respected Higher Education programme which offers the option of a university education on your doorstep. They also run a very successful workforce training subsidiary, Accross Business Solutions. Burnley Central Library The library is located in the town centre, and is a two minute walk from the bus station. The library offers the Learn My Way service and free computer access.

20 Visit our social media sites facebook.com/calicohomesandenterprise twitter.com/calico_group Registered Office: Centenary Court, Croft Street, Burnley, Lancashire, BB11 2ED Freephone Local Number To register for a place, simply openingdoors@calico.org.uk This publication is available in large print and easy read

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