SUNY Potsdam Administrative Unit Assessment Plan. Unit Contact -- Name: Gena Nelson Phone: Address:

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1 SUNY Potsdam Administrative Unit Assessment Plan Administrative Unit: College Counseling Center Unit Contact -- Name: Gena Nelson Phone: Address: Date Submitted: January 5, 26 Mission Statement: The College Counseling Center, as a unit within the greater SUNY Potsdam community, assists students in becoming mature, educated and respectful citizens within our community and the communities in which they live after graduation. To th is end we believe that all students have the ability to become self-actualized, responsible and civil. Goals: The College Counseling Center functions as clinical unit dedicated to the dual purposes of providing comprehensive psychologi cal resources to students to help them develop as balanced and self-maintaining individuals, and to provide students with clinical services that assist them in realizing their academic goals while enriching their personal development. The College Counseling Center is dedicated to the purposes of creating therapeutic relationships and using evidence -based treatment to empower students to utilize knowledge and skills that will provide collective psychological security to the SUNY Potsdam community and to the world they ultimately come to work and live in once they have graduated. Student Learning Outcomes: As a result of Campus Life programs and initiatives, students will:. Through their experience at the CCC, we hope that students will improve in several interpersonal areas based on our mission statement. 2. Encourage student interpersonal improvement through stress-relief and physical movement related to Yoga and Mindfulness. 3. Encourage student leadership through a Peer Counseling Internship while simultaneously providing the campus with additional mental health resources. Goals Desired Outcomes/Objectives Assessment Methods and Targets/Measures. Through their experience at the CCC, we hope that students will improve in several interpersonal areas based on our mission statement. Specific evaluative questions: My counselor was helpful. My counselor was understanding of my feelings. My counselor was understanding of my feelings. My counselor was understanding of my feelings. My counselor was accepting of me as a person. My counselor was genuine. My counselor helped me stay in school. Survey Monkey was used to anonymously survey willing participants. During the intake process clients were asked if they were over 8 and if they were interested in filling out an evaluation at the end of the semester. Those who agreed were sent a link to the survey. Results are in attached.pdf.

2 My counselor helped me stay in school. My counselor has helped my academic performance. Overall, I am satisfied with my counseling experience. I benefited from having an objective listener who gave me a new viewpoint on my problems. I learned one or more strategies to solve or cope with problems. I have made positive changes in my life. I increased my ability to recognize, name, and/or express my emotions. I gained a greater understanding of my own role in creating or maintaining my problems. I became more honest with myself. I improved my relationship with another person. I learned to cope more effectively to reduce distressing behaviors. I made an important decision during counseling. I increased my self-confidence or self-esteem. I lowered my overall stress level. I learned about other helpful campus resources. I increased my abilities to focus on my studies. I improved my academic performance.

3 2. Encourage student interpersonal improvement through stress-relief and physical movement related to Yoga and Mindfulness. Two free yoga classes were held weekly and these evaluations are combined from both classes. Fall 25 2 weekly yoga classes, total attendance for both 279 Spring 26 weekly class, total attendance 38 2 students completed evaluations. All stated that the class met expectations and that they enjoyed it. All would return. Comments: Learned how to manage stress, learned poses I can do on my own to relax, I can take time to manage stress and not blow it off, teaches me to be present and focus on my breath instead of my thoughts, I like how it makes me feel, helped me to clear my head, best part of my week

4 3. Encourage student leadership through a While the goal of the Peer counselor program is to Peer Counseling Internship while create additional resources for the campus we also simultaneously providing the campus with intend to teach leadership skills to the Peer additional mental health resources. Counselors especially related to careers in helping professions. All of the current peer counselors were surveyed anonymously. All agree to strongly agree with all statements. Being a Peer Counselor Has helped me be a more effective leader on campus Has helped me be a more effective student Has increased my awareness of how my actions affect others Has increased my awareness of how my actions affect others Has made me more aware of how others may be feeling Has helped me determine what career path to follow Has helped me take care of myself emotionally Has taught me to be more professional Has taught me how to better respond in a crisis situation Has improved my ability to problem-solve Learned more about some of the concerns college students deal with Learned more about mental illness Because of the training I have as a Peer Counselor I have Helped someone chose an option other than suicide Helped someone chose an option other than suicide Have mediated conflicts between people Encouraged someone to seek out professional counseling Helped someone cope with a challenging situation

5 Helped someone decide to stay in college

6 Evaluation of Services - Spring 26 Q2 Approximately, how many sessions did you attend this semester? Answered: 54 Skipped: -2 sessions 3-4 sessions 5-6 sessions More than 6 % % 2% 3% 4% 5% 6% 7% 8% 9% % Answer Choices -2 sessions 3-4 sessions 5-6 sessions More than 6 Responses 29.63% % % 5 4.8% 8 Total 54 2 / 22

7 Evaluation of Services - Spring 26 Q3 I felt comfortable when I first contacted the Counseling Center to make an appointment. Answered: 55 Skipped: Strongly Agree Agree Disagree Strongly Disagree % % 2% 3% 4% 5% 6% 7% 8% 9% % Answer Choices Strongly Agree Agree Disagree Strongly Disagree Responses 54.55% % % % 2 Total Respondents: 55 3 / 22

8 Evaluation of Services - Spring 26 Q4 Name of therapist you last spoke with Answered: 55 Skipped: Jeff Lazovik Alisa Woods Claude Aldous Katie Gadbaw Julia Rapczynski Gena Nelson Josh Brown Trish Pielnik % % 2% 3% 4% 5% 6% 7% 8% 9% % Answer Choices Jeff Lazovik Alisa Woods Claude Aldous Katie Gadbaw Julia Rapczynski Gena Nelson Josh Brown Trish Pielnik Responses 23.64% % 4 3.9% % % 8 Total Respondents: 55 4 / 22

9 Evaluation of Services - Spring 26 Q5 Did you switch counselors this semester? Answered: 54 Skipped: Yes No % % 2% 3% 4% 5% 6% 7% 8% 9% % Answer Choices Yes No Responses.% % 48 Total 54 5 / 22

10 Evaluation of Services - Spring 26 Q7 Which counselor did you switch from? Answered: 6 Skipped: 49 Claude Aldous Gena Nelson Josh Brown Julia Rapczynski Katie Gadbaw % % 2% 3% 4% 5% 6% 7% 8% 9% % Answer Choices Claude Aldous Gena Nelson Josh Brown Julia Rapczynski Katie Gadbaw Responses 6.67% 6.67% 6.67% 6.67% 33.33% 2 Total 6 7 / 22

11 Evaluation of Services - Spring 26 Q8 Please indicate your level of satisfaction with the following statements. Answered: 54 Skipped: My counselor was helpful. My counselor was... My counselor was acceptin... My counselor was genuine. 8 / 22

12 Evaluation of Services - Spring 26 My counselor helped me st... My counselor has helped m... Overall, I am satisfied wi... I benefited from having... 9 / 22

13 Evaluation of Services - Spring 26 I learned one or more... I have made positive... I increased my ability to... I gained a greater... / 22

14 Evaluation of Services - Spring 26 I became more honest with... I improved my relationship... I learned to cope more... I made an important... / 22

15 Evaluation of Services - Spring 26 I increased my self-confide... I lowered my overall stre... I learned about other... I increased my abilities to... 2 / 22

16 Evaluation of Services - Spring 26 I improved my academic... % % 2% 3% 4% 5% 6% 7% 8% 9% % Strongly Agree Agree Disagree Strongly Disagree Not Applicable Strongly Agree Agree Disagree Strongly Disagree Not Applicable Total My counselor was helpful. 7.37% % 4.85%.85% 54 My counselor was understanding of my feelings % %.89%.89% 53 My counselor was accepting of me as a person. 8.48% % 8 3.7% 2 54 My counselor was genuine. 74.7% %.85% 3.7% 2 54 My counselor helped me stay in school % % 3.7% 2 3.7% % My counselor has helped my academic performance % % 5.56% 3.85% 48.5% Overall, I am satisfied with my counseling experience. 64.8% % 4 3.7% 2 3.7% 2.85% 54 I benefited from having an objective listener who gave me a new viewpoint on my problems. 74.7% % 3.7% 2.85%.85% 54 I learned one or more strategies to solve or cope with problems. 46.3% % % 3.85% 3.7% 2 54 I have made positive changes in my life. 4.74% % % 5 3.7% 2 54 I increased my ability to recognize, name,and/or express my emotions. 48.5% % 2 7.4% % 3 54 I gained a greater understanding of my own role in creating or maintaining my problems % % % 7 54 I became more honest with myself. 5.85% % 2.85% 9.26% 5 54 I improved my relationship with another person % % 2.96% % 2 54 I learned to cope more effectively to reduce distressing behaviors % % % % 5 54 I made an important decision during counseling. 5.85% % 4 3.7% 2.85% 6.67% 9 54 I increased my self-confidence or self-esteem. 35.9% % % 7.85% 7.4% / 22

17 Evaluation of Services - Spring 26 I lowered my overall stress level. 28.3% % 28.32% 6.89% 5.66% 3 53 I learned about other helpful campus resources % % % 24.7% 3 54 I increased my abilities to focus on my studies % % % % 9 54 I improved my academic performance % % 9 4.8% 8 3.7% % / 22

18 Evaluation of Services - Spring 26 Q9 I would recommend my counselor to other students Answered: 54 Skipped: Yes No % % 2% 3% 4% 5% 6% 7% 8% 9% % Answer Choices Yes No Responses 94.44% % 3 Total 54 5 / 22

19 Evaluation of Services - Spring 26 Q I am likely to return to counseling should I feel it necessary. Answered: 54 Skipped: Yes No % % 2% 3% 4% 5% 6% 7% 8% 9% % Answer Choices Yes No Responses 87.4% % 7 Total 54 7 / 22

20 Evaluation of Services - Spring 26 Q3 I talked to a trained peer counselor this semester. Answered: 53 Skipped: 2 Yes No % % 2% 3% 4% 5% 6% 7% 8% 9% % Answer Choices Yes No Responses 5.9% % 45 Total 53 9 / 22

21 Evaluation of Services - Spring 26 Q4 Please indicate your level of satisfaction with the following statements Answered: 42 Skipped: 3 The peer counselor wa... The peer counselor wa... The peer counselor wa... The peer counselor wa... 2 / 22

22 Evaluation of Services - Spring 26 % % 2% 3% 4% 5% 6% 7% 8% 9% % Strongly Agree Agree Disagree Strongly Disagree Not Applicable Strongly Agree Agree Disagree Strongly Disagree Not Applicable Total The peer counselor was helpful. 6.67% % % The peer counselor was understanding of my feelings. 4.29% 6 7.4% % The peer counselor was accepting of me as a person. 4.29% 6 7.4% % The peer counselor was genuine. 4.29% 6 7.4% % / 22