OneMatch : A Closer Look. Gail Morris Principal Case Manager April 2017
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1 OneMatch : A Closer Look Gail Morris Principal Case Manager April 2017
2 Donor Recruitment
3 Recruitment Managed by the CBS Donor Relations Team staff across Canada Danny, OneMatch Registrant Canadians register to become a potential stem cell donor by attending a donor recruitment and stem cell registration event or by registering online 3
4 Recruitment Canadian Blood Services holds approximately 1,200 stem cell registration events annually Events are scheduled at key locations to help recruit the optimal stem cell donor (17 35 year old, male) and increase diverse representation of the stem cell registry 4
5 OneMatch Fast Facts March 2017 Searchable donors: 409,820 Canadian Transplant Centres: 12 * Canadian Collection Centres: 7 * Over 29,738,382 registrants worldwide Francis, OneMatch Registrant Over 727,257 umbilical cord blood units * Excludes Quebec 5
6 Transplant Centres 1. Queen Elizabeth II Hospital Halifax, NS * 2. The Ottawa Hospital General Campus - Ottawa, ON * 3. Hamilton Health Sciences Juravinski Hospital and Cancer Centre Hamilton, ON * 4. Princess Margaret Cancer Centre Toronto, ON * 5. Toronto Hospital for Sick Children Toronto, ON 6. * plus SCID Program * Collection Centre as well 7. Cancer Care Manitoba Winnipeg, MB * 8. Saskatoon Cancer Centre Saskatoon, SK 9. Tom Baker Cancer Centre Foothills Hospital Calgary AB * 10. Alberta s Children Hospital Calgary, AB 11. Vancouver General Hospital Gordon and Leslie Diamond Health Care Centre Vancouver, BC * 12. BC Children s Hospital Vancouver BC 6
7 OneMatch Work flow
8 What Does OneMatch Do? Maintains volunteer donor information Searches for matched donors for patients Ensures donors are healthy and able to donate Coordinates the collection of stem cells in Canada and around the world 8
9 OneMatch Work flow Areas of Focus
10 Areas of Focus SEARCH ACTIVATIONS WORKUP POST DONATION POST TRANSPLANT 10
11 SEARCH
12 Why Unrelated Donors? Only 25% of patients have a match in their family Unrelated donors are often from the same ethnic group as the patient Leila, OneMatch Registrant & whole blood donor 12
13 Search Analysts Perform and coordinate searches on behalf of Canadian and International Patients Provide donor typing recommendations, search strategies, and formal search reviews for Canadian Transplant Centres 13
14 Activations 14
15 Extended Typing or Verification Typing Donors identified as a potential match may be requested for additional testing (CAN or INT donors) Donors reserved (on-hold) for patient until Transplant Centre decides how to proceed Health Screening and Infectious Disease testing (ensure donors healthy and safe to donate) (Any patient risks are reported to the Transplant Centre) Confirm donor s interest in proceeding and availability 15
16 WORK-UP 16
17 Workup The most suitable donor is selected by the Canadian or International Transplant Centre to proceed with workup (donation process) Activations Administrators (AAs) coordinate workup requests for International donors OneMatch Case Managers (CMs) coordinate workup requests for Canadian donors Typically 4 6 week time frame requested 17
18 Donation Process Bone Marrow (BM) collection is a surgical procedure performed under general anesthetic, 1 day collection Traditionally BM was the exclusive source of stem cells and still the primary source for transplant in children
19 Donation Process Peripheral Blood Stem Cells (PBSC) is now the most common source of stem cells, about 80%, can be a 1 or 2 day collection *Donor Leukocyte or DLI for 2 nd donation requests
20 Three patient/donor scenarios Canadian Patient with Canadian Donor/CBU Canadian Patient with International Donor/CBU International Patient with Canadian Donor/CBU
21 International Donor Workup AAs liaise with the Canadian Transplant Centre and the International Donor Registry to coordinate the workup and collection of the donor Ensure effective communication through out the entire process and that the strict timelines are met Provide Transplant Centre dates for donor physical exam and donation (collection)dates and Courier instructions for the specific collection centre Manages urgent issues as they arise such as postponements or cancellations Donor Centre (DC) or Apheresis Centre (AC) 21
22 Canadian Donor Workup Performing Health Screening and a detailed donor Information Session CMs liaise with the Canadian Collection Centre and the Transplant Centre and also work directly with donors Coordinates the donor physical exam and bloodwork at collection centre; CBS infectious disease testing (IDMs) Arranges donor/companion travel and/or hotel accommodations, if required Follow-up post-donation until donor fully recovered CMs carry emergency pager/cell phone 24/7 22
23 Workup Donor medically cleared to donate Patient begins preparative conditioning to prepare for transplant (7 10 days) Donor donates (PBSC, BM, DLI) Product ready for pick-up! 23
24 COURIER INFORMATION
25 Product Transport Applicable airports notified of courier travel; Courier info and Itinerary sent to collection centre Couriers arrives day before collection (long flights) Pickup product same day of collection or next day Product delivered to Transplant Centre usually within hours after collection (No more than 72 hours should elapse) 25
26 Courier Information OneMatch will provide a Courier Letter and an Airport notification memo, if applicable The OneMatch contact name and phone number will be included on the letter The OneMatch Emergency Cell Phone is and Pager is Donor Centre or Collection Centre information is provided on the Courier Instructions
27 Courier Instructions
28 Courier Letter
29 Airport Notifications Some airports require their Customs office be notified that a courier is travelling with a Stem Cell Product which include: Canadian Airports: Toronto (Pearson) Montreal (PE Trudeau) Ottawa ( MacDonald Cartier) Halifax (R.L. Stanfield) Vancouver International Calgary International Need to report to the Special Services Counter when clearing with the Canadian Border Service Agency (CBSA)
30 Airport Notifications The notifications will hopefully assist with the expediting the courier through security International Airports: Paris (Charles De Gaulle) London ( Heathrow)
31 Airport Memo
32 Reminders for Couriers Ensure maintain strict confidentiality and discretion Product itself should not pass through x-ray equipment; can remove product and scan empty cooler ( prefer cooler not x-rayed either) Have or be provided with a cell phone (International roaming ability, if required) Do not accept gifts/letters etc for the recipient from the collection centre. OneMatch has a process for exchange of letters/cards etc Airport notification memo is only provided when entering Canada from another country (point of entry) Additional blood samples from donor may be required and travel with the product
33 Challenges for Couriers Difficulties reaching contact person at the donor centre or collection centre Discrepancies with the product transport instructions on the product prescription and the instructions given to the courier Wrong product given to courier different patient/donor IDs Last minute flight changes Icelandic volcano eruption! Labelling errors OneMatch needs to be informed if changes to flights to ensure applicable airport notification letters are provided
34 Transplant (Infusion) Product infused soon after arrival at transplant centre Resembles a blood transfusion; hung and infused via central line 34
35 Conclusion A Hematopoietic Stem Cell Transplant is a complex and high risk procedure for patients, however it does offer a cure and new hope for many patients with lifethreatening diseases. Couriers play a key role in this life saving process! Donor Mike (on left) meets his recipient Huw 35
36 QUESTIONS? Thank You
37 37
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