Imaging Performance Partnership. A Data Driven Approach to Your Imaging Program Strategy

Transcription

1 Imaging Performance Partnership A Data Driven Approach to Your Imaging Program Strategy

2 PROGRAM GOALS Imaging Performance Partnership has a wide array of tools to support various aspects of imaging business development. This brochure is a preview of market forecasters, operational tools, and performance dashboards created to support the development of your imaging program strategy Volume forecasters Analytic tools that provide market specific volumes and forecasts at modality and individual scan type level Operational tools Customized analysis of program performance and key operational areas to drive improvement Performance dashboards Key metrics, definitions, and benchmarks to identify gaps in performance 1 Outpatient Growth Outpatient Imaging Market Estimator 2 Utilization Management Imaging Utilization Benchmark Generator 3 Customer Satisfaction Imaging Consumer Survey Results Explorer 4 Quality Improvement Imaging Metric Selection Tool

3 What is the demand for imaging services in our market? Which outpatient imaging services and modalities are growing most rapidly over the next 5 and 10 years? How much of the imaging services projected in the market will occur in the hospital-based-imaging departments? The Outpatient Imaging Market Estimator applies national outpatient utilization rates to the unique age and gender distribution of the population in your market. Estimates imaging volumes for various modalities for any zip code or county in the United States Estimates total projected outpatient imaging and total hospital outpatient department volumes Forecasts 5- and 10-year outpatient imaging volumes Enables you to drill down on volume estimates by age and gender MRI Volumes for Sample Market SERVICE LINE 2014 VOLUME 2019 VOLUME 2024 VOLUME 5-YEAR GROWTH 10-YEAR GROWTH Radiology 2,538,133 2,733,743 2,972,732 8% 17% MRI 186, , ,635 10% 21% Abdominal/Pelvic MR Angiography 2,309 2,876 3,508 25% 52% Abdominal/Pelvic MRI 6,960 7,851 8,857 13% 27% Bone/Joint MRI 48,117 53,346 57,988 11% 21% Brain MR Angiography 12,205 12,701 13,393 4% 10% Brain MRI 30,573 34,260 38,391 12% 26% Breast MRI 4,852 5,340 5,610 10% 16% OUTPATIENT GROWTH 1

4 How does my organization s inpatient imaging utilization compare to national benchmarks? How do I identify opportunities for reducing inpatient imaging utilization, where appropriate? Which exams offer the biggest opportunity to reduce inappropriate imaging utilization? The Imaging Utilization Benchmark Generator provides benchmarks for inpatient imaging in a variety of modalities. Provides inpatient imaging utilization benchmarks based on selected criteria, including: MS-DRG, service line, and test-level breakdown of imaging use Imaging Penetration for CT DRG: 291-Heart Failure & Shock w/mcc 16.4% 23.1% 26.5% 29.6% 32.6% 35.6% 38.5% 42.5% 48.1% The median institution used CT 32.6% of the time for inpatient admissions for DRG 291-Heart Failure and Shock w/mcc Users can view various utilization data points, including imaging penetration, imaging studies per patient when used, average imaging studies per patient 10th 20th 30th 40th 50th 60th Cohort Percentile 70th 80th 90th Users can create custom comparison cohorts based on region, teaching status, bed size, and case-mix index UTILIZATION MANAGEMENT 2

5 What are imaging consumer preferences in my primary market area? What are the most important consumer preferences within various imaging facility attributes, such as access, service, reputation, and cost? How much do consumers prefer one imaging facility attribute over another? The Imaging Consumer Survey Results Explorer provides data on consumer preferences for imaging services from a survey of over 2,000 patients. Details consumer preferences for imaging services across a variety of imaging facility attributes, including service, access, cost, and technology Users can create customized patient cohorts by selecting various demographic factors, including age, gender, region, income, and insurance status Importance of Features When Deciding Where to Go for Imaging Mean Utility Score n=2,043 My out-of-pocket costs for the imaging exam will be less than $ I will receive my results on the same day as my imaging exam The provider is in-network for my insurer The imaging facility has the most advanced level of technology for MRI A radiologist who is specialized in reading this type of MRI will interpret my scan Once I arrive at the facility, I will have to wait five minutes or less before I receive my imaging exam The facility was recommended by my doctor The imaging provider provides a comprehensive and clear understanding of MRI procedure, medical condition, diagnosis The imaging facility s quality scores are far above industry average The imaging facility s patient satisfaction scores are far above industry average CUSTOMER SATISFACTION 3

6 What metrics should I track to measure my imaging program s performance? What are industry benchmarks for imaging performance metrics? The Imaging Metric Selection Tool allows users to create a customized performance dashboard with relevant quality, efficiency, and finance metrics. Allows users to review performance metrics categorized by category and subcategory, and users can easily filter according to program priorities Users can review metric definitions and benchmarks, as well as references for additional information on the metric Users can also export their customized dashboard to Excel for ongoing tracking CATEGORY: SUBCATEGORY: CATEGORY SUBCATEGORY METRIC DEFINITION SUGGESTED GOAL Finance Access Patient care Billing Staff Performance and Engagement Costs Technologist productivity CT exam MRI exam ultrasound exam X-ray exam mammography exam nuclear medicine exam Average individual or overall productivity as calculated by: (number of scans performed x average time needed to complete scans)/(total hours worked) >65% <0.41 hour <0.85 hour <0.68 hour <0.39 hour <0.49 hour <1.02 hours QUALITY IMPROVEMENT 4

7 MORE IN THIS MEMBERSHIP VOLUMES AND UTILIZATION QUALITY IMPROVEMENT INTERNAL ALIGNMENT AND PLANNING FINANCIAL Volumes Benchmarking Survey Check out the results of our annual Volumes Benchmarking Survey to see updated outpatient, inpatient, and emergency department figures Interventional Radiology Outpatient Market Estimator Generates current and forecasted outpatient volume estimates for any geography within the United States Imaging Metric Selection Tool Allows you to create a customized performance dashboard with quality, efficiency, and finance metrics that are most relevant to your imaging program Imaging Turnaround Time Survey Results Assesses turnaround time from order to scan complete, as well as scan complete to final report; report generated by modality in inpatient, ED, and outpatient settings Imaging Strategic Planning Template Walks members through the process of plan creation, including historic performance review, volumes benchmarking, and strategic goal and initiatives Market Price Sensitivity Diagnostic Assesses patient demographics, price differences, and payer interest in risk-based payment models; find out how vulnerable you are to patient or payer steerage Imaging Center Pro Forma Analyzes ROI and net present value of new imaging facilities in your organization Imaging Capacity Calculator Analyzes and forecast scanner demand based on institution specific data inputs for existing volumes, current scheduling practice, hours of operation, number of scanners, and expected growth 2445 M Street NW, Washington DC P F advisory.com 31560