54 Emotional Intelligence Competencies

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1 54 Emotional Intelligence Competencies

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3 Emotional Intelligence (EQ) Competencies 1.Adaptability 2.Assertiveness 3.Authenticity 4.Collaboration 5.Compassion 6.Conflict Management 7.Confrontation 8.Congruence 9.Constructive Discontent 10.Creativity 11.Emotional Expression 12.Emotional Maturity 13. Emotional Problem-Solving 14. Emotional Self-Control 15. Empathy 16. Flexibility 17. Group Savvy 18. Impulse Control 19. Independence 20. Influencing Others 21. Initiative 22. Insightfulness 23. Integrity 24. Intentionality

4 Emotional Intelligence (EQ) Competencies 25. Interpersonally Skillful 26. Intuition 27. Listening Generously 28. Mindfulness 29. Nonverbal Communication 30. Openness to Others 31. Optimism 32. Patients 33. Personal Power 34. Perspective-Taking 35. Reality testing 36. Reaffirming 37. Relationship Savvy 38. Resilience 39. Self-Actualization 40. Self-Assessment 41. Self-Awareness 42. Self-Confidence 43. Self-Disclosure 44. Self-Regard 45. Situational awareness 46. Social Intelligence 47. Social Responsibility 48. Social Space

5 Emotional Intelligence (EQ) Competencies 49. Stamina 50. Stress Hardy 51. Tolerance 52. Trusting 53. Trustworthy 54. Understanding Others

6 54 EQ Competencies and Definitions 1. Adaptability: responding effectively to multiple demands, ambiguity, emerging situations, shifting priorities, and rapid change 2. Assertiveness: standing up for your rights; expressing your feelings, thoughts and beliefs in ways that respect yourself and others 3. Authenticity: being honest with yourself and transparent with others, even when it is difficult to do so 4. Collaboration: working with others toward shared goals willingly 5. Compassion: understanding, caring about, and responding to the needs of others 6. Conflict Management: identifying tension or disagreement within yourself or with others and promoting solutions that are best for all 7. Effective Confrontation: addressing behaviors or decisions that are negatively affecting you or others in ways that are understood and lead to action 8. Congruence: behaving in ways consistent with your feelings, values, and attitudes as demonstrated by decisions and actions; walking your talk 9. Constructive Discontent: expressing dissatisfaction, frustration or displeasure in a way that others can hear and respond to; finding a creative way to bridge differences 10. Creativity: generating, envisioning and getting excited about ideas that depart radically from current thinking 11. Emotional Expression: recognizing your emotions and expressing them directly, appropriately, timely, and thoughtfully 12. Emotional Maturity: choosing how you react to your emotions so that your responses are both appropriate and productive

7 54 EQ Competencies and Definitions 13. Emotional Problem-Solving: understanding a problem and it s possible causes while taking emotional components into consideration, then generating the best possible solutions 14. Emotional Self-Control: controlling and restraining your emotionally-based actions; demonstrating self-restraint 15. Active Empathy: understanding how and why others feel the way they do and conveying it effectively 16. Flexibility: remain open and responding effectively to new, different or changing information or circumstances 17. Group Savvy: reading and adjusting to group dynamics to promote an intended impact or to motivate the group to act 18. Impulse Control: recognizing emotional triggers as a signal to slow down, think before acting and choose a constructive response 19. Independence: thinking for yourself and making decisions based on personal values and beliefs while considering, but not being overly influenced by, the feelings, needs and desires of others 20. Influencing Others: conveying a message in a manner that moves people towards commitment to do it 21. Initiative: taking a proactive, action-oriented approach 22. Insightfulness: seeing beyond the obvious and discerning the true nature of the situation or the hidden nature of things 23. Integrity: behaving consistently with your values, principles and motives; being trustworthy, truthful and candid; doing the right thing even when no one is looking 24. Intentionality: acting with purpose, direction and clear will toward a specific outcome or goal 25. Interpersonally Skillful: using a wide range of skills to effectively communicate with, relate to and get along well with others

8 54 EQ Competencies and Definitions 26. Intuition: tuning into your gut feeling or inner wisdom and checking it against something more tangible to help in decision-making and creativity 27. Listening Generously: being completely attentive and accurately responding to what the speaker says and means and also to what might be behind the words 28. Mindfulness: focusing on the present moment and suspending both internal chatter and also external distractions to allow clarity and composure 29. Reading Nonverbal Communication: observing and interpreting nonverbal messages expressed by body language and how a message is conveyed 30. Openness to Others: being receptive to others feelings, thoughts and ideas 31. Optimism: expecting that things will turn out well, that good will triumph; finding positive meaning our perspective in any situation 32. Patience: waiting your turn, enduring hardship, difficulty or inconvenience without complaint and with calmness and self-control; the willingness and ability to tolerate delay 33. Personal Power: demonstrating authority, control and competence in ways that influence action, command attention or gain agreement on how to get something done 34. Perspective-Taking: considering various points of view or assumptions about a situation; seeking alternative options and choices 35. Reality Testing: understanding and reacting to the way things are rather than responding to the way you wish, fear, imagine or assume them to be

9 54 EQ Competencies and Definitions 36. Reframing: seeing situations in a new light by considering different meanings, intentions or consequences to elicit more positive and productive responses 37. Relationship Savvy: relating well and creating relationships with all kinds of people, even those you may not particularly like, to accomplish goals 38. Resilience: bouncing back from difficult events and stressful situations by employing effective strategies to maximize well-being 39. Self-Actualization: pursuing activities that lead to a personally meaningful life; becoming more of your best self 40. Accurate Self-Assessment: knowing your strengths and limits 41. Self-Awareness: knowing your own emotions, thoughts, motives, tendencies to react and their impact on others 42. Self-Confidence: believing in your words, your abilities, qualities and judgment, and behaving accordingly 43. Self-Disclosure: sharing information about yourself with others, appropriately and in the face of risk or vulnerability 44. Self-Regard: behaving in ways that reflect how good you feel about yourself; excepting yourself 45. Situational Awareness: being alert and informed about your environment; reading patterns of interactions among individuals and observing what may be unique about the setting 46. Social Intelligence: sensing, understanding and reacting effectively to others emotions and the interactions with and between people; getting along well with others and getting them to cooperate with you 47. Social Responsibility: cooperating with and contributing to the common good of your community or social group by acting out of a basic concern for others and putting them first

10 54 EQ Competencies and Definitions 48. Managing Social Space: recognizing and maintaining the physical and emotional distance needed to interact comfortably with others 49. Stamina: persisting in the face of difficulties, obstacles or disappointments 50. Stress Hardy: maintaining performance, positive mood and commitment to goals in spite of adversity 51. Tolerance: listening to and appreciating differing perspectives and ideas; valuing diversity 52. Trusting: believing that an individual or entity will do the right thing and act in the best interest of others 53. Trustworthy: behaving so that a large and diverse circle of people respond to you with belief and confidence 54. Understanding Others: being curious about and understanding motivations, feelings and moods that underlie behavior; yours and others List Source: People Skills Handbook

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