PEOPLE - DIFFICULT OR DIFFERENT?

Size: px
Start display at page:

Download "PEOPLE - DIFFICULT OR DIFFERENT?"

Transcription

1 PEOPLE - DIFFICULT OR DIFFERENT? PARTICIPANT WORKBOOK E ectiveness Institute Delivering measurable improvement in the way individuals, teams and organizations perform CONTACT US T F info@effectivenessinstitutecom wwweffectivenessinstitutecom

2 Published by The Effectiveness Institute, Inc th Avenue NE Bldg B, Suite 202 Bellevue, WA (425) All rights reserved No part of this material may be reproduced, stored in any retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the written permission of The Effectiveness Institute, Inc

3 OBJECTIVES Discover the direct relationship between beliefs, perceptions and behavior Clarify the difference between behavior and personality Explore four lines of behavior Discover how intent and impact influence trust and respect Identify individual Behavior Style preferences using the Behavior Style Profile Differentiate and appreciate different patterns of behavior Discover the Results and Emotions Dimensions of behavior Review the behavior tendencies of each Style copyright effectiveness institute, inc 2016 Participant Workbook 1

4 BELIEFS, PERCEPTIONS AND BEHAVIOR 2 Participant Workbook copyright effectiveness institute, inc 2016

5 BEHAVIOR VERSUS PERSONALITY Observable Behavior Total Personality Personality is represented by the whole iceberg; behavior is one part of the whole Personality is complex and has many variables (eg, birth order, heredity) which impact who you are Behavior is represented by the part of the iceberg that is above the waterline It is observable Behavior is what you do It can be seen by others Personality cannot be situationally, intentionally, and temporarily modified by choice Example: I cannot change my heredity or past experiences Behavior can be situationally, intentionally, and temporarily modified by choice Example: I can choose to talk more or to be more outgoing copyright effectiveness institute, inc 2016 Participant Workbook 3

6 OBSERVABLE BEHAVIOR 4 Participant Workbook copyright effectiveness institute, inc 2016

7 Slow Indecisive Trust and Respect Bossy Pushy Thoughful Trust and Respect Decisive Thorough Fearless copyright effectiveness institute, inc 2016 Participant Workbook 5

8 INTENT AND IMPACT Your behavior makes an IMPACT When your IMPACT is positive, credibility increases; over time this builds trust and respect When your IMPACT is negative, credibility decreases; over time this breaks down trust and respect 6 Participant Workbook copyright effectiveness institute, inc 2016

9 TWO KEY POINTS You need to know your People will guess your based upon your Even if your is your could be You can choose behaviors that create positive copyright effectiveness institute, inc 2016 Participant Workbook 7

10 Impulsive Trust and Respect Random Boring Creative Flexible Trust and Respect Dependable Harmonious 8 Participant Workbook copyright effectiveness institute, inc 2016

11 Careless Trust and Respect Sloppy Uptight Obsessive Big Picture Ingenious Trust and Respect Precise Defined copyright effectiveness institute, inc 2016 Participant Workbook 9

12 Insecure Stuck-Up Trust and Respect Dramatic Shallow Humble Reserved Trust and Respect Confident Self-assured 10 Participant Workbook copyright effectiveness institute, inc 2016

13 WHAT S YOUR PATTERN? copyright effectiveness institute, inc 2016 Participant Workbook 11

14 THE BEAUTY OF STYLES LEARNINGS ABOUT ANALYZERS Major Focus: Greatest Strength: Driving Need: Best Use of Your Time: LEARNINGS ABOUT STABILIZERS Major Focus: Greatest Strength: Driving Need: Best Use of Your Time: 12 Participant Workbook copyright effectiveness institute, inc 2016

15 THE BEAUTY OF STYLES LEARNINGS ABOUT CONTROLLERS Major Focus: Greatest Strength: Driving Need: Best Use of Your Time: LEARNINGS ABOUT PERSUADERS Major Focus: Greatest Strength: Driving Need: Best Use of Your Time: copyright effectiveness institute, inc 2016 Participant Workbook 13

16 THE RESULTS DIMENSION There are two dimensions of observable behavior: Results and Emotions These two dimensions function independently of one another, which is why they can be observed separately Together, they determine an individual s Behavior Style The Results Dimension clarifies how an individual goes about accomplishing a task or achieving a result This Dimension ranges from Process-oriented to Expedience-oriented behaviors Process-oriented individuals tend to pay more attention to how results can be achieved IMPACT: perceived to be deliberate, systematic and moderate Expedience-oriented individuals tend to pay more attention to the speed at which results can be achieved IMPACT: perceived to be initiating, outspoken and bold P R O CE S S RESULTS E X PE D IE N CE Process-oriented behaviors: 1 Speaks slowly, after thinking 2 Asks more than tells 3 Generally speaks with a soft voice 4 Frequently sits or stands at an angle to person 5 Lets others initiate 6 Slow, relaxed muscle movement (eg, softer handshake) 7 Often looks away while conversing 8 Usually indirect, uses hints 9 Talks with pauses 10 Careful, thoughtful decisions Expedience-oriented behaviors: 1 Speaks quickly, while thinking 2 Tells more than asks 3 Generally speaks with a strong voice 4 Frequently sits or stands directly across from person 5 Initiates 6 Quick, tight muscle movement (eg, firm handshake) 7 Direct eye contact while conversing 8 Usually direct and to the point 9 Talks without pauses 10 Quick, bold decisions 14 Participant Workbook copyright effectiveness institute, inc 2016

17 THE EMOTIONS DIMENSION The Emotions Dimension illustrates the degree to which an individual expresses emotions and feelings when relating to others The Emotions Dimension ranges from Controlled to Responsive behaviors Emotionally Controlled individuals tend to experience but not express their feelings and emotions IMPACT: perceived to be serious, reserved and formal Emotionally Responsive individuals tend to experience and express their feelings and emotions IMPACT: perceived to be verbal, expressive and informal CONTROLLED E M OT I O NS RESPONSIVE Emotionally controlled behaviors: 1 Limited use of face and body when communicating 2 Gestures tend to be inside width of shoulders 3 Keeps feelings in 4 Serious or intense eye contact 5 Appears guarded or cautious in relationships 6 Slow to smile 7 Uses facts to make decisions 8 Infrequently talks about self, difficult to get to know 9 Focuses attention on accomplishing tasks 10 Prefers working alone Responsive behaviors: 1 Maximum use of face and body when communicating 2 Gestures tend to be outside width of shoulders 3 Lets feelings out 4 Friendly or warm eye contact 5 Appears open and friendly in relationships 6 Smiles easily 7 Uses feelings to make decisions 8 Talks about self, easy to get to know 9 Focuses attention on maintaining relationships 10 Prefers working with others copyright effectiveness institute, inc 2016 Participant Workbook 15

18 HOW I SHOW UP The Results and Emotions Dimensions of behavior function independently of each other When the Dimensions are combined, the following four Behavior Styles emerge: An individual who appears to be Emotionally Controlled and Expedience-oriented is using the Controller Style An individual who appears to be Expedience-oriented and Emotionally Responsive is using the Persuader Style An individual who appears to be Emotionally Responsive and Process-oriented is using the Stabilizer Style An individual who appears to be Process-oriented and Emotionally Controlled is using the Analyzer Style CONTROLLED P R O CE A Analyzer RESULTS E M O T I O N S C Controller RESULTS E X PE D IE S S S Stabilizer E M O T I O N S P Persuader N CE RESPONSIVE 16 Participant Workbook copyright effectiveness institute, inc 2016

19 BEHAVIOR TENDENCIES Regarding the four Behavior Styles 1 What is their major focus? 2 What is their driving need? 3 What is their greatest strength? 4 What is their blindspot? 5 What do they want you to support? 6 How should you spend your time? 7 What do they want from you? CONTROLLED P R O CE S S 1 Quality, accuracy, perfection 2 To get it right 3 Uses facts, data, history 4 Declaring a position 5 Their standards and principles 6 Be accurate 7 Facts and data RESULTS 1 Relationships 2 Security 3 Maintaining harmony 4 Initiating quickly 5 Them as a person 6 Understand their goals 7 Appreciation A S E M OT I O NS E M OT I O NS C P 1 Results 2 To be in control 3 Uses conflict 4 Listening 5 Their objectives and results 6 Be efficient 7 Action E X PE RESULTS 1 People 2 To be liked 3 Uses verbal skills 4 Following systems 5 Their ability to take risks 6 Get acquainted, have fun 7 Approval and praise D IE N CE RESPONSIVE copyright effectiveness institute, inc 2016 Participant Workbook 17

20 ACTION PLAN Based on the course content write down 2 specific actions you will take to revisit and apply the information Action1 Action 2 Date: Date: 18 Participant Workbook copyright effectiveness institute, inc 2016

Behavior Style: Self Assessment Report

Behavior Style: Self Assessment Report SAMPLE USER Behavior Style: Self Assessment Report Prepared for: Sample User 8/25/2011 TABLE OF CONTENTS» Behavior Style Online Profile 4» Behavior Versus Personality 5» What is Behavior Style? 6» People

More information

Behavior Style 360 Assessment Report

Behavior Style 360 Assessment Report Sample User Behavior Style 360 Assessment Report Prepared for: Sample User Observers: First Observer Second Observer Third Observer Fourth Observer 9/20/2018 TABLE OF CONTENTS» Introduction 4» Intent and

More information

Platinum Rule Assessment Do unto others as they d like done unto them.

Platinum Rule Assessment Do unto others as they d like done unto them. Platinum Rule Assessment Do unto others as they d like done unto them. Platinum Rule Assessment Platinum Rule Assessment This is an informal survey, designed to determine how you usually act in everyday

More information

Succeeding with Others

Succeeding with Others Succeeding with Others Communications Styles Transition Matters, Inc. transitionmatters@msn.com (703) 772-7009 cell (505) 299-2951 office -Helping organizations and individuals realize tomorrow s possibilities

More information

Project: Date: Presented by: Siegel HR

Project: Date: Presented by: Siegel HR Personal Behavioral Style Project: Focusperson: JB Max Smith Date: 05.09.2016 Presented by: Siegel HR Introduction This profile provides a picture of a person's behavior based on four tendencies. All people

More information

THE 5-MINUTE PERSONALITY TEST L O G B

THE 5-MINUTE PERSONALITY TEST L O G B THE 5-MINUTE PERSONALITY TEST Below are ten horizontal lines with four words on each line, one in each column. In each line, put the number 4 next to the word that best describes you in that line; a 3

More information

Tony Alessandra UNDERSTAND THE STRENGTHS, WEAKNESSES, LIKES, DISLIKES, FEARS, AND GOALS OF EACH OF THE FOUR BEHAVIORAL STYLES

Tony Alessandra UNDERSTAND THE STRENGTHS, WEAKNESSES, LIKES, DISLIKES, FEARS, AND GOALS OF EACH OF THE FOUR BEHAVIORAL STYLES THE PLATINUM RULE Powerful People Skills for Building Long Term Relationships Tony Alessandra Personality differences: they re what make life so rich and fascinating and often so frustrating, too. Most

More information

Appreciating Different Styles

Appreciating Different Styles Workbook Appreciating Different Styles Customized especially for the Toastmasters District 38 Leadership Team Copyright 2002 Theresa Hummel-Krallinger High Five Performance, Inc. tkrallinger@comcast.net

More information

GAINING INSIGHT INTO YOURSELF. Insight... understanding yourself and others. INSIGHT Inventory

GAINING INSIGHT INTO YOURSELF. Insight... understanding yourself and others. INSIGHT Inventory GAINING INSIGHT INTO INSIGHT Inventory YOURSELF Identifying Your Personality Strengths and Understanding Your Behavior Report prepared for: Angie Dumala Federated Department Stores Assessment completed

More information

DiSC PERSONALITY ASSESSMENT

DiSC PERSONALITY ASSESSMENT DiSC PERSONALITY ASSESSMENT On these pages you will see 26 groups of words describing style. Each group contains 4 lines of words. For each group select the line of words that best describes you on the

More information

What is Your Behavioral Style?

What is Your Behavioral Style? Self-Assessment* Page (of ) What is Your Behavioral Style? Most of us tend to adopt a different set of behaviors in different environments. Some of us tend to be more relaxed and humorous at home and more

More information

Different Personalities, Different Needs

Different Personalities, Different Needs Welcome to Different Personalities, Different Needs The DISC Behavioral System Behavior vs. Personality Behavior is the reflection of personality Behavior is more adaptable and trainable Personality is

More information

DISC AND COMMUNICATIONS.

DISC AND COMMUNICATIONS. DISC AND COMMUNICATIONS 1 LADDER OF INFERENCE Take ACTIONS based on beliefs Adopt BELIEFS about the situa3on & the world Draw CONCLUSIONS based on assump3ons Make ASSUMPTIONS based on meanings Add MEANINGS

More information

Good communication in teaching & presenting INTRODUCTION TO CHILDREN S PALLIATIVE CARE TRAINING OF TRAINERS

Good communication in teaching & presenting INTRODUCTION TO CHILDREN S PALLIATIVE CARE TRAINING OF TRAINERS Good communication in teaching & presenting INTRODUCTION TO CHILDREN S PALLIATIVE CARE TRAINING OF TRAINERS This presentation Potential difficulties in communicating about children s palliative care The

More information

The Leader as a Communicator

The Leader as a Communicator The Leader as a Communicator Chris Maxwell, PhD Chris Maxwell, PhD 1 Road Map Communicating optimism and positivity matters Tell me about the best at work Active-Constructive Responding (ACR) Four Communication

More information

TRACOM Sneak Peek. Excerpts from CONCEPTS GUIDE

TRACOM Sneak Peek. Excerpts from CONCEPTS GUIDE TRACOM Sneak Peek Excerpts from CONCEPTS GUIDE REV MAR 2017 Concepts Guide TABLE OF CONTENTS PAGE Introduction... 1 Emotions, Behavior, and the Brain... 2 Behavior The Key Component to Behavioral EQ...

More information

BOLT: Bulls, Owls, Lambs and Tigers -

BOLT: Bulls, Owls, Lambs and Tigers - BOLT: Bulls, Owls, Lambs and Tigers - Looking Through Your Communication Lens A presentation by: Dr. Debbie Phillips, CPM Areas of Exploration Mental Framing & The Power of Intention BOLT Communication

More information

S T Y L E I N V E N T O R Y. Instructions

S T Y L E I N V E N T O R Y. Instructions S T Y L E I N V E N T O R Y Instructions Understanding Your Style 1. Complete the Personal Style Inventory (page 2). Go to page 6 to tally your Personal Style Inventory. Review the results indicated by

More information

Distributed by: Chart Your Course International Inc DISC - The Universal Language of Observable Behavior 1

Distributed by: Chart Your Course International Inc DISC - The Universal Language of Observable Behavior 1 D.I.S.C. The Universal Language of Observable Behavior Distributed by: Chart Your Course International Inc. www.chartcourse.com 800-821-2487 DISC - The Universal Language of Observable Behavior 1 DISC

More information

Leadership Training on Working With Other Personalities. Compiled by Brenda Bishop Quay County FCS Agent For EANM State Meeting November 2016

Leadership Training on Working With Other Personalities. Compiled by Brenda Bishop Quay County FCS Agent For EANM State Meeting November 2016 Leadership Training on Working With Other Personalities Compiled by Brenda Bishop Quay County FCS Agent For EANM State Meeting November 2016 THE COLOR CODE YOUR TRUE COLORS ACTIVITY Your Mission: You

More information

LEADING WITH INFLUENCE

LEADING WITH INFLUENCE LEADING WITH INFLUENCE Marilyn Gorman Gorman Group Consulting September 25, 2016 THE NEW WORLD OF WORK From.. To.. 1 INFLUENCING OTHERS ACTIVITY Disney World Grand Canyon New York City Influence your partner

More information

Public Speaking. Practice for Your Summative Final

Public Speaking. Practice for Your Summative Final Public Speaking Practice for Your Summative Final Giving A Speech Giving a formal speech goes beyond just reading your essay to the class For this practice speech we will focus on: Approach (the walk to

More information

Personality Perspectives. Do You Really Know Who You Are Supervising?

Personality Perspectives. Do You Really Know Who You Are Supervising? Personality Test Personality Perspectives Do You Really Know Who You Are Supervising? Four Personality Types The Talker The Worker The Thinker The Mediator The Talker Often seen as enthusiastic, expressive,

More information

BEHAVIORAL DIFFERENCES TIP SHEET Karlene Belyea, MBA

BEHAVIORAL DIFFERENCES TIP SHEET Karlene Belyea, MBA BEHAVIORAL DIFFERENCES TIP SHEET Karlene Belyea, MBA www.karlenebelyea.com Research shows that having a positive work team leads to: 31% higher productivity 37% higher sales 3 times higher creativity 23%

More information

Developing Yourself to Your Highest Potential

Developing Yourself to Your Highest Potential Developing Yourself to Your Highest Potential Multiple factors determine your overall effectiveness and how fully you realize your potential. Among those factors is how effectively you are using all available

More information

I wonder. DiSC. if other people think the way I do? why can t this team get anything done? Can I make a difference? if my boss appreciates me?

I wonder. DiSC. if other people think the way I do? why can t this team get anything done? Can I make a difference? if my boss appreciates me? I wonder if other people think the way I do? how am I going to find the time to do all this? how can I cope with all this change? why can t this team get anything done? Can I make a difference? if my boss

More information

Communication Tools. Paul Deslauriers

Communication Tools. Paul Deslauriers Communication Tools Paul Deslauriers Paul@911truth.org Building and networking grassroots groups relies on communication in many forms. Learning a few basic skills can greatly aide your success. For media

More information

Predictive Index Factor Emphasis Combinations

Predictive Index Factor Emphasis Combinations Predictive Index Factor Emphasis Combinations Higher A/ Lower B Task-oriented Analytical, critical, creative thinking and action. Technical interests and inquiring, problem-solving mind. Task, rather than

More information

Emotional Quotient. Megan Nice. Owner Sample Co Your Address Here Your Phone Number Here Your Address Here

Emotional Quotient. Megan Nice. Owner Sample Co Your Address Here Your Phone Number Here Your  Address Here Emotional Quotient Owner Sample Co. 5-22-2013 Introduction The Emotional Quotient report looks at a person's emotional intelligence, which is the ability to sense, understand and effectively apply the

More information

TRACOM Sneak Peek Excerpts from. Self-Perception Guide

TRACOM Sneak Peek Excerpts from. Self-Perception Guide TRACOM Sneak Peek Excerpts from Self-Perception Guide Self-perception GUIDE Table of Contents Introduction...1 The SOCIAL STYLE MODEL TM............................................. 1 Where Did Your Style

More information

REPORT PREPARED FOR: Roger Plate REPORT DATE: November 05, 2009

REPORT PREPARED FOR: Roger Plate REPORT DATE: November 05, 2009 REPORT PREPARED FOR: Roger Plate REPORT DATE: November 05, 2009 This personalized report has been prepared for you based on your responses to the What s My Style? assessment. Inside this report you will

More information

The Attentional and Interpersonal Style (TAIS) Inventory: Measuring the Building Blocks of Performance

The Attentional and Interpersonal Style (TAIS) Inventory: Measuring the Building Blocks of Performance The Attentional and Interpersonal Style (TAIS) Inventory: Measuring the Building Blocks of Performance - Once an individual has developed the knowledge base and technical skills required to be successful

More information

Personal Listening Profile Facilitator Report

Personal Listening Profile Facilitator Report Personal Listening Profile Facilitator Report Sample Report (5 People) Friday, January 27, 12 This report is provided by: Jan Jenkins, President Legacy of Courage, Inc jan@legacyofcourage.com legacyofcourage.com

More information

Developing Your Intuition

Developing Your Intuition EFT Personal Developments Inc. Presents Developing Your Intuition With Clara Penner Introduction to your Intuition You can see, hear, touch, smell and taste... But are you in touch with your intuitive

More information

Improving Managerial Effectiveness With Versatility

Improving Managerial Effectiveness With Versatility CONCEPTS GUIDE TRACOM Sneak Peek Excerpts from Improving Managerial Effectiveness With Versatility Concepts Guide TABLE OF CONTENTS PAGE Introduction...1 As a Manager, Why Is It Important to Learn About

More information

Personality and. Emotional Dynamics CREATING DEEPER CONNECTIONS FOR WOW PERSONALITY STYLE A PROGRAM BROUGHT TO YOU BY JANUS LABS

Personality and. Emotional Dynamics CREATING DEEPER CONNECTIONS FOR WOW PERSONALITY STYLE A PROGRAM BROUGHT TO YOU BY JANUS LABS Personality and Emotional Dynamics A PROGRAM BROUGHT TO YOU BY JANUS LABS In order to create a memorable experience, an advisor has to connect with a client s individuality. Joseph A. Michelli, Ph.D CREATING

More information

TTI Success Insights Emotional Quotient Version

TTI Success Insights Emotional Quotient Version TTI Success Insights Emotional Quotient Version 2-2-2011 Scottsdale, Arizona INTRODUCTION The Emotional Quotient report looks at a person's emotional intelligence, which is the ability to sense, understand

More information

Developing Highly Effective People

Developing Highly Effective People Developing Highly Effective People Multiple factors determine the overall effectiveness of an individual and, although they are essential to success, very few methods of evaluation in use today address

More information

TTI SUCCESS INSIGHTS. corestrata. Jeff Doe. Communicating with Style

TTI SUCCESS INSIGHTS. corestrata. Jeff Doe. Communicating with Style TTI SUCCESS INSIGHTS Communicating with Style "He who knows others is learned. He who knows himself is wise." - Lao Tse Jeff Doe 3-15-2004 corestrata 2033 San Elijo Ave. #111 Cardiff, CA 92007 corestrata.com

More information

Building Healthy, Respectful Relationships

Building Healthy, Respectful Relationships Building Healthy, Respectful Relationships Adelaide University Overview Recognising Healthy Relationships Communication principles Understanding individual differences Understanding and appreciating different

More information

Course Purpose The purpose of this course is to learn tips for effectively working with people with different and challenging behaviors.

Course Purpose The purpose of this course is to learn tips for effectively working with people with different and challenging behaviors. Course Purpose The purpose of this course is to learn tips for effectively working with people with different and challenging behaviors. Flexing Your Behavior Problem Solution doing the same things regardless

More information

ENHANCED. Multi-Rater U N I V E R S A L. Profile SOCIAL STYLE. Prepared for: Jane Style Highlands Ranch, CO. By: TRACOM Group.

ENHANCED. Multi-Rater U N I V E R S A L. Profile SOCIAL STYLE. Prepared for: Jane Style Highlands Ranch, CO. By: TRACOM Group. SOCIAL STYLE Profile Prepared for: Jane Style Highlands Ranch, CO By: TRACOM Group 09 May 2008 Multi-Rater U N I V E R S A L ENHANCED SOCIAL STYLE is a service mark and the SOCIAL STYLE MODEL is a trademark

More information

Peer Support Meeting COMMUNICATION STRATEGIES

Peer Support Meeting COMMUNICATION STRATEGIES Peer Support Meeting COMMUNICATION STRATEGIES Communication Think of a situation where you missed out on an opportunity because of lack of communication. What communication skills in particular could have

More information

Improving Personal Effectiveness With Versatility

Improving Personal Effectiveness With Versatility CONCEPTS GUIDE TRACOM Sneak Peek Excerpts from Improving Personal Effectiveness With Versatility Concepts Guide TABLE OF CONTENTS PAGE Introduction...1 The SOCIAL STYLE MODEL TM...1 Where Did Your Style

More information

Feeling. Thinking. My Result: My Result: My Result: My Result:

Feeling. Thinking. My Result: My Result: My Result: My Result: Source of Energy [P]erception of Info [J]udgment of Info External Lifestyle Where You Process How You Inform How You Make How Others See Your Decision-Making Extraverted intuitive Feeling Judging Introvert

More information

Your Personality Type and its Impact on Your Relationships. 27 th Annual Conference for the Office Professional Spring 2017

Your Personality Type and its Impact on Your Relationships. 27 th Annual Conference for the Office Professional Spring 2017 Your Personality Type and its Impact on Your Relationships 27 th Annual Conference for the Office Professional Spring 2017 Your Facilitator Shelly Vils Havel Performance Management Consultant Talent Recruitment

More information

CAN T WE ALL JUST GET ALONG?

CAN T WE ALL JUST GET ALONG? CAN T WE ALL JUST GET ALONG? Using the Myers-Briggs Type Indicator to Improve Workplace Relations Sara Vancil and Janet Dodson, Fall 2013 RMASFAA Preferences Can you sign your name? What is a preference?

More information

parental information

parental information parental information tm WIDEX BABY 440 the best start in life For babies, hearing plays a crucial role in the way they develop their language and the way they interpret the world. Babies hear sounds particularly

More information

Behavioral Intelligence

Behavioral Intelligence Behavioral Intelligence QUESTIONNAIRE 1 Behavioral Intelligence Response Instructions Thank You for taking the time to complete this assessment. It will take you approximately 35 uninterrupted minutes.

More information

the ebook on To learn more about human dynamics, grab your copy of: Sales is a People Game. PEOPLE RICH PUBLISHING Australian Business Number: 40 137 075 435 PO Box 39 NORTHLANDS WA 6905 AUSTRALIA All

More information

Color Profile. Introvert or Extravert? 3/10/2018. JG Martin, do not use without permission 1. Color Profile Basic Assumptions

Color Profile. Introvert or Extravert? 3/10/2018. JG Martin, do not use without permission 1. Color Profile Basic Assumptions Carolina Clinical Education Consortium Spring Meeting 2018 Jennifer Martin, PT, DPT, MS, GCS martinjg@wssu.edu Color Profile Understanding How to Communicate and Relate in Your Preferred Style Color Profile

More information

Candidate: Joanne Sample Company: Abc Chemicals Job Title: Chief Quality Assurance Date: Jan. 29, 2017

Candidate: Joanne Sample Company: Abc Chemicals Job Title: Chief Quality Assurance Date: Jan. 29, 2017 EMOTIONAL QUOTIENT Candidate: Company: Abc Chemicals Job Title: Chief Quality Assurance Date: Jan. 29, 2017 Emotional Quotient distributed by: Aptitude Analytics 1385 Highway 35. Suite 118 Middletown NJ

More information

CHAPTER THIRTEEN Managing Communication

CHAPTER THIRTEEN Managing Communication CHAPTER THIRTEEN Managing Communication 1 Effective Management 3 rd Edition Chuck Williams What Would You Do? JetBlue Headquarters Forest Hills, New York JetBlue offers direct flights, low fares, and great

More information

KNOWLEDGE THINK. Intro. Lab Coach ASK: What have you done to discover your spiritual gifts? What successes and failures have you encountered?

KNOWLEDGE THINK. Intro. Lab Coach ASK: What have you done to discover your spiritual gifts? What successes and failures have you encountered? KNOWLEDGE Intro S.H.A.P.E. is an acronym Rick Warren, Pastor at Saddleback Church in Lake Forest, California, developed in order that leaders may know and apply the way God has wired them to do ministry.

More information

Improving Sales Effectiveness With Versatility

Improving Sales Effectiveness With Versatility CONCEPTS GUIDE TRACOM Sneak Peek Excerpts from Improving Sales Effectiveness With Versatility Concepts Guide TABLE OF CONTENTS PAGE Introduction...1 Why is it Important to Learn about SOCIAL STYLE and

More information

Insight Hogan Personality Inventory (HPI)

Insight Hogan Personality Inventory (HPI) Insight Hogan Personality Inventory (HPI) Report For: Sam Poole ID: HE764696 Date: 8.08.2018 2018 Hogan Assessment Systems Inc. Introduction The Hogan Personality Inventory is a measure of normal personality

More information

What is stress? Stress is an emotional/ bodily reaction to

What is stress? Stress is an emotional/ bodily reaction to The Basics What is stress? What are some causes of stress? Stress is an emotional/ bodily reaction to a physical, psychological or emotional demand We all display stress in different ways Some stress is

More information

THE DISC UNDERSTANDING PEOPLE PUZZLE

THE DISC UNDERSTANDING PEOPLE PUZZLE BY SHERMAN UPDEGRAFF One of your most valuable skills in any business is the ability to read people. The people you interact with each day send you signals on how to work with them most effectively. If

More information

Communication Styles

Communication Styles Welcome to Communication Styles PNCWA Workshop April 15, 2009 + - + 1 2 3 4 5 Developed by Training & Organizational Development 2009 HDR, Inc Workshop Goal: To strengthen your interpersonal communication

More information

Factor Insights. Predictive Index, LLC

Factor Insights. Predictive Index, LLC Factor Insights Predictive Index, LLC 1955-2017 1 Amount of Dominance A person with a Low A pattern is typically: Cooperative; comfortable working under the supervision of others or as a member of a team.

More information

Deanna Sullivan. Perception is Reality Working to Enhance the Image

Deanna Sullivan. Perception is Reality Working to Enhance the Image Deanna Sullivan Perception is Reality Working to Enhance the Image {Su foto} Deanna Sullivan CIA, CPA, CFE SullivanSolutions Founder and Principal of SullivanSolutions Delivers coaching and training on

More information

Why Personality Tests?

Why Personality Tests? Why Personality Tests? A personality test is completed to yield a description of an individual s distinct personality traits. In most instances, your personality will influence relationships with your

More information

2. Add the total of circled numbers in box 1 and write the number on the total line. Do the same in box 2, 3, and 4.

2. Add the total of circled numbers in box 1 and write the number on the total line. Do the same in box 2, 3, and 4. How to take the DISCover Personality Assessment: 1. Answer each question in boxes 1-4 honestly by circling the number that best describes you. 2. Add the total of circled numbers in box 1 and write the

More information

Elements of Communication

Elements of Communication Elements of Communication Elements of Communication 6 Elements of Communication 1. Verbal messages 2. Nonverbal messages 3. Perception 4. Channel 5. Feedback 6. Context Elements of Communication 1. Verbal

More information

Free Time Boredom. I performed the Free Time Boredom assessment to Linda (fictitious name to

Free Time Boredom. I performed the Free Time Boredom assessment to Linda (fictitious name to 1 Ariadna Mendoza RTH 401 October 25, 2017 Free Time Boredom Case information: I performed the Free Time Boredom assessment to Linda (fictitious name to protect her identity). Linda is a Hispanic 18-year

More information

Relationship Questionnaire

Relationship Questionnaire Relationship Questionnaire The 7 Dimensions of Exceptional Relationships Developed by Gal Szekely, MFT The Couples Center.org Copyright Gal Szekely, 2015. All rights reserved. Permission is granted to

More information

CREATIVE EMPATHETIC PLANFUL. Presented in Partnership With

CREATIVE EMPATHETIC PLANFUL. Presented in Partnership With CREATIVE EMPATHETIC SENSITIVE IDEALISTIC PLANFUL TALKATIVE VISIONARY VALUES-DRIVEN CHARISMATIC AFFECTIONATE Presented in Partnership With HIGHLY ENERGETIC, MAGNANIMOUS, SENSITIVE Empathetic, high energy,

More information

THEORY U. A Way to Change Services for People with Intellectual Disabilities John O Brien Illustrations by Ester Ortega

THEORY U. A Way to Change Services for People with Intellectual Disabilities John O Brien Illustrations by Ester Ortega THEORY U A Way to Change Services for People with Intellectual Disabilities John O Brien Illustrations by Ester Ortega Version 0.4 31 December 2014 This work is licensed under a Creative Commons Attribution-

More information

Communication Styles. Jeff Thomas Federal Reserve Bank of Atlanta

Communication Styles. Jeff Thomas Federal Reserve Bank of Atlanta Communication Styles How well we communicate is determined not by how well we say things, but by how well we are understood. -Andrew S. Grove, CEO, Intel Corporation Jeff Thomas Federal Reserve Bank of

More information

Individual Report Debrief Template

Individual Report Debrief Template Individual Report Debrief Template What is a DISC Assessment? DEFINING DISC A DISC Assessment is not a test, so it is impossible to fail. So what does a DISC assessment measure? DISC assessments measure

More information

WASHINGTON BANKERS ASSOCIATION EXECUTIVE DEVELOPMENT PROGRAM. Communications and Influencing Others

WASHINGTON BANKERS ASSOCIATION EXECUTIVE DEVELOPMENT PROGRAM. Communications and Influencing Others WASHINGTON BANKERS ASSOCIATION EXECUTIVE DEVELOPMENT PROGRAM Communications and Influencing Others Goals and Objectives Learn and begin to apply some fundamental principles of organizational effectiveness

More information

Emotional Intelligence

Emotional Intelligence Emotional Intelligence Sara Ancello, DO ACOI Board of Directors Resident & Fellow Representative 2017 to Present ACOI Council on Education and Evaluation Resident & Fellow Representative 2015 to 2017 Mountain

More information

Dealing with Difficult People. Rick Titcomb w c

Dealing with Difficult People. Rick Titcomb w c Dealing with Difficult People 1 Rick Titcomb 798-7178 w 910-515-1528 c rtitcomb@nhcgov.com 2 Seems over whelming 3 The Setting The Place Handling difficult/problem people is different at work than at home.

More information

Favorite world: Do you prefer to focus on the outer world or on your own inner world? This is called Extraversion (E) or Introversion (I).

Favorite world: Do you prefer to focus on the outer world or on your own inner world? This is called Extraversion (E) or Introversion (I). Myers-Briggs Type Indicator Personality Inventory Information Directions: Read the information below on the Myers-Briggs Type Indicator. Take the test at the following website to see what letters you are.

More information

EMOTIONAL INTELLIGENCE TEST-R

EMOTIONAL INTELLIGENCE TEST-R We thank you for taking the test and for your support and participation. Your report is presented in multiple sections as given below: Menu Indicators Indicators specific to the test Personalized analysis

More information

NONPROFIT CONFLICT COMMUNICATION SKILLS

NONPROFIT CONFLICT COMMUNICATION SKILLS NONPROFIT CONFLICT COMMUNICATION SKILLS Elise M. Chambers, Esq. Program Director elise@crcminnesota.org 612-813-3206 TODAY, WE LL Get a crash course: Earn a PhD in Conflict Resolution Theory in 10 minutes

More information

Know Your Talents. Companion Workbook. Produced in association with

Know Your Talents. Companion Workbook. Produced in association with Know Your Talents Companion Workbook Produced in association with Introduction This workbook is designed to be used in tandem with LearnKey s Know Your Talents course. Expert Lori Coruccini will indicate

More information

Introduction to SOCIAL STYLE sm

Introduction to SOCIAL STYLE sm Introduction to SOCIAL STYLE sm 11 The TRACOM Corporation All Rights Reserved Disconnect -to interrupt; detach Noun; a lack of communication or agreement The TRACOM Corporation All Rights Reserved Reconnect

More information

Altar Working Systems and Strategies. Pastor: Ball

Altar Working Systems and Strategies. Pastor: Ball Altar Working Systems and Strategies Pastor: Ball Major Personality Traits Openness This trait features characteristics such as imagination and insight, and those high in this trait also tend to have a

More information

Connecting Attention, Memory. Attention + Memory= LEARNING

Connecting Attention, Memory. Attention + Memory= LEARNING Connecting Attention, Memory and Academic Performance Attention + Memory= LEARNING Attention Strengths Starts work and maintains effort level Appears to have sufficient energy Maintains focus Notices key

More information

The. DISCstyles Behavioral Report

The. DISCstyles Behavioral Report The DISCstyles Behavioral Report Personalized Report For: Paul J. Sample Focus: Work 6/4/2010 Table of Contents Introduction to the Bus DISCstyles Behavioral Report...3 General Characteristics of Your

More information

EMOTIONAL INTELLIGENCE QUESTIONNAIRE

EMOTIONAL INTELLIGENCE QUESTIONNAIRE EMOTIONAL INTELLIGENCE QUESTIONNAIRE Personal Report JOHN SMITH 2017 MySkillsProfile. All rights reserved. Introduction The EIQ16 measures aspects of your emotional intelligence by asking you questions

More information

Myers/Briggs Personality, Inventory Description in Workplace Communication

Myers/Briggs Personality, Inventory Description in Workplace Communication Myers/Briggs Personality, Inventory Description in Workplace Communication Effects of Preferences in Work Situations EXTRAVERSION INTROVERSION LIKE VARIETY AND ACTION LIKE QUIET FOR CONCENTRATION OFTEN

More information

mis sion state ment our aims and values

mis sion state ment our aims and values mis sion state ment our aims and values To help nonprofits significantly increase their fundraising capabilities and impact they have in their communities and society, through proven contemporary curriculum

More information

Leadership Self, others, thought. Karen Brosnan

Leadership Self, others, thought. Karen Brosnan Leadership Self, others, thought Karen Brosnan Styles party Consider first your team s style and then the other 3 personalities: 1. What does your dominant style wear? 2. What vehicle do they drive? 3.

More information

WHY YOU ALWAYS...? LEARNING EACH OTHERS PERSONALITY DYNAMICS FOR BETTER COMMUNICATION IN YOUR MARRIAGE UNDERSTANDING YOU WIRED THAT WAY!

WHY YOU ALWAYS...? LEARNING EACH OTHERS PERSONALITY DYNAMICS FOR BETTER COMMUNICATION IN YOUR MARRIAGE UNDERSTANDING YOU WIRED THAT WAY! WHY YOU ALWAYS...? LEARNING EACH OTHERS PERSONALITY DYNAMICS FOR BETTER COMMUNICATION IN YOUR MARRIAGE UNDERSTANDING YOU WIRED THAT WAY! POPULAR SANGUINE LET S DO IT THE FUN WAY. POWERFUL CHOLERIC LET

More information

SAMPLE. Behavioral EQ SELF-PERCEPTION PROFILE. Prepared for: By: Session: 23 Jul Lars Dupont. Sample Organization

SAMPLE. Behavioral EQ SELF-PERCEPTION PROFILE. Prepared for: By: Session: 23 Jul Lars Dupont. Sample Organization SAMPLE Behavioral EQ SELF-PERCEPTION PROFILE Prepared for: Lars Dupont By: Sample Organization Session: Improving Interpersonal Effectiveness 23 Jul 2014 Behavioral EQ, Putting Emotional Intelligence to

More information

Michelle Bakjac. Registered Psychologist / CHG Accredited Trainer

Michelle Bakjac. Registered Psychologist / CHG Accredited Trainer Michelle Bakjac Registered Psychologist / CHG Accredited Trainer Knowing your style Overview Recognising and appreciating different personality styles Understanding difficult behaviours How to deal with

More information

THE CUSTOMER SERVICE ATTRIBUTE INDEX

THE CUSTOMER SERVICE ATTRIBUTE INDEX THE CUSTOMER SERVICE ATTRIBUTE INDEX Jane Doe Customer Service XYZ Corporation 7-22-2003 CRITICAL SUCCESS ATTRIBUTES ATTITUDE TOWARD OTHERS: To what extent does Jane tend to maintain a positive, open and

More information

THREE STEPS TO THRIVING IN CHAOS: Managing Change

THREE STEPS TO THRIVING IN CHAOS: Managing Change THREE STEPS TO THRIVING IN CHAOS: Managing Change Delivering measurable improvements in the way individuals, teams, and organizations perform. CONTACT US T 425.641.7620 F 425.747.0439 info@effectivenessinstitute.com

More information

Facet Descriptions A/Z. Golden Personality Type Profiler. John P. Golden, Ed.D TalentLens.com

Facet Descriptions A/Z. Golden Personality Type Profiler. John P. Golden, Ed.D TalentLens.com Golden Personality Type Profiler Facet Descriptions John P. Golden, Ed.D. A/Z 800.627.7271 TalentLens.com Copyright 2007 NCS Pearson, Inc. All rights reserved. Product Number 37760 This document is a practical

More information

Ministry. to the. Newly Married

Ministry. to the. Newly Married to the Ministry Newly Married KNOWING THE REAL ME Year 1 Topic 1 Copies per COUPLE: Newly Weds (NW) x 2 Mentor Couple (MC) x 2 Personality Styles Assessment Each of us has a dominant personality style

More information

Exploring YOUR inner-self through Vocal Profiling

Exploring YOUR inner-self through Vocal Profiling Exploring YOUR inner-self through Vocal Profiling Thank you for taking the opportunity to experience the BioVoice computer program. As you speak into the microphone, the computer will catalog your words

More information

Simple Pure Whole TM Wellness

Simple Pure Whole TM Wellness 2016 Jennifer Weinberg No part of this book, program or related materials and resources may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval

More information

Building Strong Families

Building Strong Families Building Strong Families Managing Stress Handout #2, Page 1 Activities and Tips to Manage Stress 1. Calming Sounds Activities Play some calming music (like nature sounds, instrumental music, or any music

More information

This engaging and well-written book understood, and. Well written, easily. offers a user-friendly, accessible jargon-free.

This engaging and well-written book understood, and. Well written, easily. offers a user-friendly, accessible jargon-free. TEEN SELF-HELP / DEPRESSION f you have picked up this book, you probably want nothing more than to understand why you feel the way you do and how to feel better. You want those depressed thoughts, feelings,

More information

PUBLIC SPEAKING IAN HILL S WAY

PUBLIC SPEAKING IAN HILL S WAY It is easy to take communicating for granted because it is a daily activity. Did you know? The average worker spends 50 percent of his or her time communicating? Business success is 85 percent dependent

More information

The New One Minute Manager: Managing Your Work and Life

The New One Minute Manager: Managing Your Work and Life The New One Minute Manager: Managing Your Work and Life Ken Blanchard Chief Spiritual Officer The Ken Blanchard Companies Legal Notice: These slides are being provided to support your participation in

More information

Trait Approaches to Personality. Trait Approaches to Personality

Trait Approaches to Personality. Trait Approaches to Personality Trait Approaches to Personality Trait Approaches to Personality I. Logic of the Trait Approach A. People s behavior is fairly consistent across time. B. People s behavior is fairly consistent across situations.

More information

WHAT IS SOFT SKILLS:

WHAT IS SOFT SKILLS: WHAT IS SOFT SKILLS: Soft skills refer to a cluster of personality traits, social graces, facility with language, friendliness and optimism that mark people to a varying degree. Soft skills compliment

More information