Guarding Minds at Work: a Guide to Psychological Safety and Health
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1 Guarding Minds at Work: a Guide to Psychological Safety and Health 4 th Annual Canadian Congress for Research on Mental Health and Addiction in the Workplace October 28 th 2009
2 Acknowledgements Commissioned by: Funded by: Developed by:
3 Research & Development Team Dr. Joti Samra*, Research Scientist, Consortium for Organizational Mental Healthcare: project lead Dr. Merv Gilbert*, Principal, Gilbert Acton Consulting: senior project consultant Dr. Martin Shain*, Founder, Neighbour at Work Centre: originator and project consultant Dr. Dan Bilsker*, Psychologist, Vancouver General Hospital ~ Vancouver Coastal Health Authority: project consultant Great-West Life (GWL) Project Partners *Adjunct Professor, Faculty of Health Sciences, SFU Mike Schwartz, Senior Vice-President, Group Benefits, GWL / Executive Director, GWL Centre for Mental Health in the Workplace Mary-Ann Baynton, Program Director, GWL Centre for Mental Health in the Workplace Jan Belanger, Assistant Vice-President, Community Affairs, GWL Christina MacIsaac, Program Manager, Community Relations, GWL
4 Guarding Minds at Work is a means by which organizations can create and maintain a psychologically safe and healthy workplace
5 A PSYCHOLOGICALLY SAFE & HEALTHY WORKPLACE is one that allows no harm to employee mental health in negligent, reckless or intentional ways and promotes employees' psychological well-being
6 Ipsos Reid Survey: Key Findings (Mar/Apr 2009) Using the PSR-12, an instrument developed for 1/5 of respondents reported that their workplace is NOT psychologically safe & healthy. (Employees in such workplaces are twice as likely to believe they are suffering from a mental illness.) Those reporting unhealthy workplaces were more likely to be male, older, unionized, shift workers &/or in junior positions.
7 Mental Injury at Work Image: courtesy of Benefits and Pensions Monitor 2009
8 A new set of tools to assist employers to ASSESS, and ADDRESS psychosocial risks and EVALUATE associated responses.
9 PSYCHOSOCIAL RISKS are organizational factors that impact psychological safety and health of employees. twelve psychosocial risks were identified by via: Consultation (employers, researchers, international experts) Review of the literature (scientific and professional) Focus groups (Quebec City, Toronto, Calgary, Vancouver)
10 Guarding Minds at Work: the process
11
12 Webshot of Assessment Options
13 PSR Initial Scan: the SSIX - Stress Satisfaction Index Demand Control Effort Reward Support Fairness
14 The SSIX I am satisfied with the amount of involvement I have in decisions that affect my work [control] I feel I am well rewarded (in terms of praise and recognition) for the level of effort I put out for my job [reward] In the last six months, too much time pressure at work has caused me no worry, nerves or stress [demand] In the last six months, I have experienced no worry, nerves or stress from mental fatigue at work [effort] I am satisfied with the fairness and respect I receive on the job [fairness] My supervisor supports me in getting my work done [support]
15 SSIX Risk Zones SSIX Risk Zones Report to 0.50 = red 18% to 0.0 = amber 30% to = yellow 30% to +2.5 = green 22%
16 PSR 12 Psychosocial Risk Domains PSR1: Psychological Support PSR2: Organizational Culture PSR3: Clear Leadership & Expectations PSR4: Civility & Respect PSR5: Psychological Job Fit PSR6: Growth & Development
17 PSR 12 Psychosocial Risk Domains PSR7: Recognition & Reward PSR8: Involvement & Influence PSR9: Workload Management PSR10: Engagement PSR11: Balance PSR12: Psychological Protection
18 Webshot of Action Strategies
19
20 Legal & Social Significance of The first coherent framework in Canada for addressing in a comprehensive way the protection and stewardship of mental health at work according to the new legal standards Signals and symbolizes a new era in which the protection of mental health at work [psychological safety] is treated with the same importance as physical health and safety Begins an era in which the protection of mental health at work is accepted as a shared responsibility between employees and employers
21 This presentation was given at:
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