The Six Thinking Hats

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1 The Six Thinking Hats Make Winning Presentations Run Effective Meetings Steve 1

2 Your Typical Planning Meeting That went well 2

3 Why are meetings and presentations so often chaotic? Even with a well planned agenda, a meeting can be like 3

4 4

5 Typical meeting Agenda We want to explore new ideas to improve new customer acquisition on our website. Goal Come away from the meeting with a list of ideas to explore. Attendees The top thinkers from all stakeholder departments. 5

6 The meeting goes something like this I have an idea. We can <insert idea here>. My gut says that idea is not going to work! Where s the data to support that idea? 6

7 7

8 Original Goal Come away from the meeting with a list of ideas to explore. 8

9 We are sociologically conditioned to judge thoughts and ideas. 9

10 Critical Thinking is at the heart of western culture. It s how we ve been taught to think. 10

11 Critical Thinking is primarily concerned with judging the value of statements and seeking errors. 11

12 Critical Thinking always judging, always deciding School (tests) Legal (prosecutor vs defense) Political (debate) Art (critique) Job (interview, reviews) Philosophy (dialectic) Movie, Music, Food (reviews) Social Media (likes) 12

13 We are sociologically biologically conditioned to to focus judge on thoughts one thingand at a ideas. time. 13

14 A prehistoric human is hunting on the plains of Africa A rustling in the tall grass nearby Pre-conscious activities kick in: Neuronal clusters pre-activate Heart rate increases Adrenalin pumps through body Visual field narrows Attention becomes focused 14

15 A prehistoric human is hunting on the plains of Africa A rustling in the tall grass nearby Friend, foe or food our brain starts making snap judgements. This pre-sensitization is a key part of how the brain works. 15

16 It also means our brains are not wired to direct attention in multiple directions. 16

17 We are biologically conditioned to focus on one thing at a time. We are sociologically conditioned to judge thoughts and ideas. 17

18 The meeting goes something like this I have an idea. We can <insert idea here>. Creative Judgement My gut says that idea is not going to work! Emotional Where s the data to support that idea? Analytical 18

19 What s a po boy ta do Howlin Wolf 19

20 Dr. Edward De Bono Born Malta 1933 Author 70 Books Originator of Lateral Thinking 20

21 Lateral Thinking The premise - the human brain thinks in a number of distinct ways. Thinking can be deliberately challenged. We can force our brains to think a certain way. In some instances, we don t want ideas judged. 21

22 What are those distinct ways in which we think? 22

23 The star compass is a visual aid to help us understand navigation. 23

24 What if there was a visual aid to help navigate thinking 24

25 The Six Thinking Hats 25

26 White Yellow Blue Green Black Red

27 + - N S W E 27

28 Neutral, Objective White Red Emotional, Subjective Control, Organization Blue Green Creativity, New Ideas Somber, Serious Black Yellow Sunny, Positive

29 The key is to get everyone thinking in the same direction 29

30 The meeting goes something like this I have an idea. We can <insert idea here>. I have a different idea. It s this Let me expand on that idea. We could 30

31 Original Goal Come away from the meeting with a list of ideas to explore. 31

32 32

33 Black Hat Somber, Serious Black Hat thinking focuses on difficulties, potential problems. Why something may not work. Black Hats are judgements hats because you are expressing your opinion. The black hat is the most often used of all the hats. Recall, we re all trained critical thinkers. What are the downsides? Is there anything we need to be cautious about? What are the weaknesses we need to overcome? 33

34 Yellow Hat Sunny, Positive Yellow Hat thinking focuses on values and benefits. Why something may work. Yellow Hat thinking should be logically based. It is a judgement hat and not based on fantasy. You choose to look at the positive aspects or extract a positive interpretation. 34

35 Red Hat Emotional, Subjective Red Hat thinking focuses on feelings, hunches, gut instinct and intuition. Red Hat is a judgement hat. You are expressing your opinion. How does this make you feel? Do you like or dislike this? What is your gut telling you? 35

36 White Hat Neutral, Objective White Hat thinking focuses on data, facts, information known and needed. No opinions. No judgement. Just the facts. What information do we have? What information do we need? What information is missing? What questions do we need to ask? How are we going to get the information we need? 36

37 Blue Hat Control, Organization Blue Hat thinking focuses on managing the process, next steps, action plans, schedule, budget, timelines, deliverables. Blue hat is not a judgement hat. No opinions expressed. What is the subject? What is the goal? What are we thinking about? 37

38 Green Hat Creativity, New Ideas Green Hat thinking focuses on creativity: possibilities, alternatives, solutions, new ideas. A statement of provocation and investigation. Lets see where that thought takes us Green Hat is not a judgement hat. Creative ideas should be collected without passing judgement on their correctness. Probably the hardest hat for us to wear correctly! 38

39 Use the six thinking hats to Run Effective Meetings 39

40 Sequences A specific ordering of hats designed to structure the thinking process toward a specific goal. A recipe if you will. Sequences always begin and end with a blue hat: 1. group agrees how they will think 2. they do the thinking 3. evaluate & decide on next steps 40

41 Sequence Example Initial Ideation Agenda Collect ideas on how to solve a new design challenge Sequence = Blue, White, Green, Blue 1. Blue Hat - Agree how the group will think - set the meeting goals 2. White Hat - Collect the known facts about the challenge - level-set 3. Green Hat - Collect new ideas, no judgement 4. Blue Hat Were meeting goals met & decide on next steps, process 41

42 Sequence Examples Initial Ideas - Blue, White, Green, Blue Choose Between Alternatives - Blue, White, (Green), Yellow, Black, Red, Blue Identifying Solutions - Blue, White, Black, Green, Blue Quick Feedback - Blue, Black, Green, Blue Strategic Planning - Blue, Yellow, Black, White, Blue, Green, Blue Process Improvement - Blue, White, White (Other peoples views), Yellow, Black, Green, Red, Blue Solving Problems - Blue, White, Green, Red, Yellow, Black, Green, Blue Performance Review - Blue, Red, White, Yellow, Black, Green, Red, Blue 42

43 The key is to get everyone thinking in the same direction 43

44 Use the six thinking hats to Make Winning Presentations 44

45 We all have our favorite thinking hat 45

46 Sometimes we have more than one favorite thinking hat 46

47 Knowing your attendees helps you to anticipate likely responses 47

48 Summary Our brains focus in one direction at a time Not all thinking needs to be critical Take control of meetings and discussions When preparing presentations Get everyone thinking in the same direction Lateral Thinking encourages non-judgmental processes The six thinking hats provide a mental construct to get everyone thinking in the same direction Use the six thinking hats to ensure presentations anticipate your audience reaction 48

49 This has been a Two Carr Production Thank you for your time. Contact Details Steve Carr 49

50 50

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