Emotional intelligence and human frailty at work: Can we be too emotionally intelligent?

Transcription

1 Emotional intelligence and human frailty at work: Can we be too emotionally intelligent? Author Jordan, Peter, Troth, Ashlea, M. Ashkanasy, Neal Published Book Title Human Frailties: Wrong choices on the drive to success Copyright Statement The Author(s). This is the author-manuscript version of the paper. Details of the definitive, published version are available at the publishers website. Downloaded from Link to published version Griffith Research Online

2 0 CHAPTER Introduction Emotional Intelligence and Human Frailty at Work: Can We Be Too Emotionally Intelligent? PETER J. JORDAN, ASHLEA C. TROTH AND NEAL M. ASHKANASY emovere intensity 0 Burke Book.indb // :: PM

3 H u m a n F r a i l t i e s 0 have challenged the naive association of positive emotions and positive outcomes regulate emotions so as to promote emotional and intellectual growth to enhance thought emotional intelligence researchers have traditionally associated emotional intelligence Human Frailty 0 Burke Book.indb // :: PM

4 E m o t i o n a l I n t e l l i g e n c e a n d H u m a n F r a i l t y a t Wo r k 0 Oxford Shorter Dictionary Merriam-Webster Dictionary human frailty. frailty at work as a form of character weakness associated with undesirable behaviors and poor decision-making. HUMAN FRAILTY AND EMOTIONS 0 Burke Book.indb // :: PM

5 H u m a n F r a i l t i e s 0 always a manifestation Emotional Intelligence thinking and feeling. emotional management. 0 Burke Book.indb // :: PM

6 E m o t i o n a l I n t e l l i g e n c e a n d H u m a n F r a i l t y a t Wo r k 0 mood state. 0 Burke Book.indb // :: PM

7 H u m a n F r a i l t i e s 0 construct is valid and provides incremental predictive validity for positive organizational too smart more practical approach. 0 Burke Book.indb // :: PM

8 E m o t i o n a l I n t e l l i g e n c e a n d H u m a n F r a i l t y a t Wo r k 0 worse Emotional Intelligence and Human Frailty EMOTIONAL AWARENESS/PERCEPTION individuals who are more aware of the verbal and nonverbal cues in their environments, as well as their own emotional states, subsequently have a larger base of emotional information. The accrual of a larger and more accurate base of emotional information then enables more accurate appraisal and more appropriate response formation. (p. ) 0 Burke Book.indb // :: PM

9 H u m a n F r a i l t i e s 0 human frailty. EMOTIONAL MANAGEMENT/REGULATION increasing, maintaining, or decreasing one or more components of emotion [experiential, behavioral (expressions), physiological 0 Burke Book.indb // :: PM

10 E m o t i o n a l I n t e l l i g e n c e a n d H u m a n F r a i l t y a t Wo r k 0 movie series Star Trek But is this real? Can someone devoid of emotions make perfect decisions? Evidence tell us that mild in increased human frailty. 0 Burke Book.indb // :: PM

11 0 H u m a n F r a i l t i e s 0 levels can actually serve to increase frailty. Conclusion References intelligence? The Leadership Quarterly Academy of Management Executive Emotions in the Workplace: Research, Theory, and Practice Self and Identity a limited resource? Journal of Personality and Social Psychology Journal of Forensic Psychiatry & Psychology Social Cognition Willpower: Rediscovering the Greatest Human Strength 0 Burke Book.indb 0 // :: PM

12 E m o t i o n a l I n t e l l i g e n c e a n d H u m a n F r a i l t y a t Wo r k 0 Personality and Social Psychology Review measures of emotional intelligence. Personality and Social Psychology Bulletin issue. Journal of Managerial Psychology Human Frailties and Toxic Organizations. Within Reason: Rationality and Human Behavior Industrial and Organizational Psychology: Perspectives on Science and Practice Journal of Criminal Law performance. Administrative Science Quarterly Descartes Error: Emotion, Reason and the Human Brain approach. Journal of Personality and Social Psychology interventions applied to anger management. The Counseling Psychologist Journal of Personality and Social Psychology roles of targets and discrete emotions in shaping display rule perceptions. Journal of Management The Academy of Management Annals International Journal of Human Resource Management Personality and Individual Differences Journal of Organizational Behavior organizations. Academy of Management Review Organizational Behavior and Human Decision Processes Emotional Intelligence: Why It Can Matter More Than IQ Review of General Psychology Handbook of Personality: Theory and Research 0 Burke Book.indb // :: PM

13 H u m a n F r a i l t i e s 0 Handbook of Emotion Regulation emotional sensitivity. Current Psychology Journal of Psychosomatic Research penalized. British Medical Journal Psychiatry, Psychology and Law Journal of Applied Psychology to emotional contagion. Cognition and Emotion Academy of Management Review A Critique of Emotional Intelligence: What Are the Problems and How Can They Be Fixed? Industrial and Organizational Psychology Human Performance Leadership and Organizational Development Journal cascading model. Journal of Applied Psychology perspective. Violence and Victims a merger. Advances in Developing Human Resources Journal of Clinical Psychology Journal of Personality Assessment Research in Occupational Stress and Wellbeing Cellular and Molecular Neurobiology Neuroscience letters emotions. Journal of Organizational Behavior 0 Burke Book.indb // :: PM

14 E m o t i o n a l I n t e l l i g e n c e a n d H u m a n F r a i l t y a t Wo r k 0 intelligence and social interaction. Personality and Social Psychology Bulletin for an intelligence. Intelligence Annual Review of Psychology Emotional Development and Emotional Intelligence: Implications for Educators Handbook of Intelligence Journal of Public Policy & Marketing Journal of Experimental Social Psychology Moral Calculations: Game Theory, Logic, and Human Frailty. Amsterdam: Springer. disorder. Journal of Anxiety Disorders Journal of Organizational Behavior urges. Journal of the European Economic Association emotional intelligence. Personality and Individual Differences Dissertation Abstracts International. International Journal of Work Organisation and Emotion Academy of Management Journal Imagination, Cognition and Personality Authentic Happiness American Psychologist Mind and the negative side of emotion. Psychological Science Human Relations 0 Burke Book.indb // :: PM

15 H u m a n F r a i l t i e s 0 Handbook of Emotions Applied Psychology: An International Review Beyond IQ: A Triarchic Theory of Human Intelligence University Press. The Emotions: Social, Cultural and Biological Dimensions Research in Nursing & Health Addictive Behaviors Psychology of Self-regulation: Cognitive, Affective, and Motivational Processes Journal of Organisational Behavior Academy of Management Review at L.L. Cummings Research in Organizational Behavior Journal of Applied Psychology Comprehensive Psychiatry 0 Burke Book.indb // :: PM