Developing an Empowered Workforce with Self Leadership. Susan Fowler The Ken Blanchard Companies
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1 Developing an Empowered Workforce with Self Leadership Susan Fowler The Ken Blanchard Companies
2 Tips for the Webinar Follow along on #TIwebinars US: ext 2 UK: ext 2 2
3 Training Industry Events Search Webinars or On Demand at TrainingIndustry.com Follow along on #TIwebinars US: ext 2 UK: ext 2 3
4 Today s Speaker Susan Fowler Senior Consulting Partner The Ken Blanchard Companies 4
5 Who is the worst boss you ever had? Why? What did your boss do that makes you think of him or her as the answer to the question? What didn t your boss provide? 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
6 Who is the best boss you ever had? Why? What did your boss do that makes you think of him or her? What didn t your boss do? 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
7 Agenda Leadership is a two-sided coin Why your leadership matters The other side of the leadership coin why self leadership matters Q&A 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
8 Why Does Your Leadership Matter? 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
9 Three Leadership Skills for Developing Staff Goal Setting Alignment on what needs to be done, when Diagnosing Collaboratively assessing an individual s competence and commitment on a specific goal or task Matching Using a variety of leadership styles, comfortably, to provide individuals with what they need 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
10 Leadership isn t something you do to people; It s something you do with people.
11 Self Leadership The Other Side of the Coin
12 Partnering on Development Skills What If? Goal Setting Alignment on what needs to be done, when Diagnosing Collaboratively assessing an individual s competence and commitment on a specific goal or task Matching Using a variety of leadership styles, comfortably, to provide individuals with what they need Individuals ask for 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
13 Self Leadership Having the mindset and skillset for getting what you need to succeed
14 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate. How Can a Lack of Self Leaders Drain Your Organization?
15 Poll: How can a lack of self leaders drain your organization? 1. Lack of contribution and discretionary effort 2. Loss of creativity and innovation 3. People quit and stay or just quit 4. Victim mentality and lower quality of motivation 5. Demands on managers 6. Can t execute strategy 7. Unclaimed growth potential 8. Inefficiencies and longer ramp-up time 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
16 Self Leadership Mindset Skillset
17
18 CHALLENGING ASSUMED CONSTRAINTS
19 Assumed Constraints 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate Item # EL2220 V EBD 19
20 Identify Potential Assumed Constraints at Work
21 An Assumed Constraint No one listens to my good ideas and even if they did, nothing would change. Flip It! People listen to and appreciate my expertise and experience I can make a difference. Take Action I will use proactive problem solving to sell my solution and generate a plan of action or learn something valuable in the process The Ken Blanchard Companies. All rights reserved. Do not duplicate.. V The Ken Blanchard Companies. All rights reserved. Do not duplicate.
22 ACTIVATING POINTS OF POWER
23 Points of Power 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate Item # EL2220 V EBD 23
24 Five Points of Power Position Power Having the title or authority to make certain decisions Knowledge Power Having relevant experience, expertise, or credentials Task Power Having control over a task or particular job Relationship Power Being connected with other people who have power Personal Power Having interpersonal and leadership skills
25 RESEARCH SHOWS, NO FORM OF LEADERSHIP POWER PUTS PEOPLE INTO AN OPTIMAL MOTIVATIONAL OUTLOOK. HOWEVER 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate Item # EL2220 V EBD 25
26 Not realizing your own power could be your greatest Assumed Constraint.
27 BE PROACTIVE
28 Managers are not mind readers The Ken Blanchard Companies. All rights reserved. Do not duplicate.
29 Are Individuals Missing the Skills to Take Initiative? 50% of individual contributors feel their jobs are stagnant. One out of three just do their jobs, nothing more.* *Source DDI Pulse of the Workforce Survey 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
30 Compelling Research Indicates The single most essential ingredient in organizational success is the proactive behavior of individual contributors. Serving One Another: Are Shared and Self-leadership Keys to Service Sustainability? Manz, et. al. Journal of Organizational Behavior, Goal Orientation and Work Role Performance: Predicting Adaptive and Proactive Work Role Performance Through Self-Leadership Strategies. Marques-Quinterio and Curral. The Journal of Psychology
31 Self Leadership Mindset Skillset
32 S.M.A.R.T My SMART Goal X X x
33 Direction or Support? 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate Item # EL2220 V EBD 33
34 Directive Leadership Behaviors 1. Setting SMART goals 2. Showing and telling how 3. Establishing timelines 4. Identifying priorities 5. Clarifying roles 6. Developing action plans 7. Monitoring and tracking performance Supportive Leadership Behaviors 1. Listening 2. Facilitating self-reliant problem solving 3. Asking for input 4. Providing rationale 5. Acknowledging and encouraging 6. Sharing information about the organization 7. Sharing information about self 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate Item # EL2220 V EBD 34
35 Best of Times Worst of Times 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate Item # EL2220 V EBD 35
36 WHAT COULD YOUR COMPANY ACCOMPLISH IF EVERYONE WERE A SELF LEADER?
37 Poll: What could your company accomplish if everyone were a self leader? 1. Personal accountability 2. Higher sustained productivity 3. Execute on strategies 4. Implement change initiatives 5. Improve customer service 6. Get up to speed more quickly 7. Increased innovation and creativity 8. Higher quality well-being and optimal motivation 2016 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
38 Benefits of Self Leaders in the Workplace ACCELERATED DEVELOPMENT HIGHER PERFORMANCE PERSONAL ACCOUNTABILITY INCREASED INNOVATION 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
39 Blanchard s Own Research Found People who exhibit the traits of self leaders are more likely to have High autonomy Great connections with colleagues High competence High loyalty to the organization High productivity BOTTOM LINE: People who are self leaders are more positive, and likely to have their needs met, which result in greater retention and productivity. THE GOOD NEWS IS THAT SELF LEADERSHIP CAN BE TAUGHT! 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
40 Self Leadership has been a tremendous help in terms of improving quality from an overall results standpoint Dennis Fox, Bandag Plant Manager
41 If Your People Don t Reach Their Full Potential, Neither Will Your Organization Everyone reaps the benefits through the partnership of situational leaders and self leaders. Your company s bottom line depends on your front line! 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
42 Proactively seeking what you need is in everyone s best interest
43 Questions? Q&A Susan Fowler Senior Consulting Partner The Ken Blanchard Companies 43
44 Who is the best boss you ever had? Why are you thinking about that person right now? 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.
45 September 27 - Maximizing Onboarding Impact Through Innovation and Scale Upcoming Training Industry Webinars September 28 - Adaptive Learning Is Easier Than You Think October 2 - Beyond Agility: How Brain Science Can Help Leaders Deal With a Changing World October 4 - Training: The Driving Force of Strategic Alignment October 5 - Using Leadership Communication to Triumph Over Change and Complexity 45
46 More Ways to Get Involved Become a CPTM Tampa, FL October 23-25, 2017 Atlanta, GA November 1-3,
47 Thank you! On behalf of Training Industry thanks to: Today s Speaker: Susan Fowler Today s Sponsor: Cornerstone OnDemand Questions or Comments? Please contact Lea Johnson ljohnson@trainingindustry.com 47
48 The Ken Blanchard Companies unleashes the power and potential in people and organizations for the greater good.
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