module counselling values and beliefs Immigrant Settlement Counselling: A Training Guide Part 2 OCASI 2000
|
|
- Bertina Wilkerson
- 6 years ago
- Views:
Transcription
1 3 module counselling values and beliefs 100 Immigrant Settlement Counselling: A Training Guide Part 2 OCASI 2000
2 CONTENTS Objectives Activity 3.1- A Counsellor You Admire Responses from CSISW participants to Activity Activity Role Circles Handout 3.2 Role Circles Activity Values and Beliefs Checklist Handout 3.3 Values and Beliefs Checklist Responses from participants to Activity Activity 3.4- Conditioning Factors Handout 3.4 Counselling Values and Beliefs Conditioning Factors Activity 3.5- Characteristics of Western-style Counselling Handout 3.5 Reading: Barriers to effective cross-cultural counselling Handout What is expected of Clients in Conventional Clinical Counselling Activity Values in Conflict Handout 3.6 Reading: Failure of rapport Handout Failure of Rapport: Questions for discussion OCASI 2000 Immigrant Settlement Counselling: A Training Guide Part 2 101
3 COUNSELLING VALUES AND BELIEFS Objectives of this module The activities included in this module are designed to: 1. Help participants recognize their own key values and beliefs related to counselling. 2. Increase participants awareness of how differences in values and beliefs may affect the relationship between counsellor and client. 3. Give participants the opportunity to compare and contrast their own values and beliefs with other counsellors and to identify common principles that should guide settlement counselling. 4. Increase participants awareness of aspects of their cultural identities that have conditioned their counselling values and beliefs. 102 Immigrant Settlement Counselling: A Training Guide Part 2 OCASI 2000
4 ACTIVITY 3.1 A COUNSELLOR YOU ADMIRE Purpose of the activity This activity can be used as a warm-up to introduce a discussion on counselling values and beliefs. It can be used to: help participants identify what counselling styles and processes are important to them and to consider why they hold these particular values and beliefs. stimulate participants thinking about whether the counselling approaches that they favour are appropriate for their clients. Time required: 1 1\2 hours. Supplies needed: Flipchart and marker. Suggested process: 1. Participants are asked to think of someone they admire as a counsellor. (This does not have to be someone who does formal counselling; it can be someone whom other people call on for help informally.) They take a moment to get a mental picture of that person when they are counselling - what they see that person doing and hear them saying, and what the situation feels like. 2. Each participant says one thing they admire about the counselling style or approach of the person they have thought of; the trainer records one response from each person on a flipchart. 3. Commonalities and differences are discussed. The trainer establishes that the items recorded are some of the values and beliefs that different participants hold related to counselling. The group discusses why these items are important to them - where their values have come from. 4. In small groups (three to five people) participants discuss the following: Are there clients for whom the counselling approaches that we admire and value would be unsuitable? 5. The small group discussions are debriefed in the larger group. * This activity was developed by Janis Galway OCASI 2000 Immigrant Settlement Counselling: A Training Guide Part 2 103
5 Responses from CSISW participants to Activity 3.1 Below are some of the qualities that participants in the course said that they admired in other counsellors: identifies almost immediately with the person being helped is able to read the other person s vibes her eyes, smile, touch show connectedness makes you feel at ease verbally and non-verbally meets you on an equal footing can express warmth has a calming way of speaking shows genuineness of interest even if she is busy doesn t jump in - lets you direct the interaction doesn t intrude - enters gently listens well - analyses accurately is sensitive, empathetic and in control builds trust quickly - has gone through similar experiences is gentle outside but forceful inside (force of principle) hones in on the issue without being pushy is knowledgeable - gives me confidence uses humour knows me better than I know myself validates and empowers people - hears your story and then guides you illuminates the mess (your problem) never tells you what to do gives advice (her personal opinion) but leaves the decision to you 104 Immigrant Settlement Counselling: A Training Guide Part 2 OCASI 2000
6 ACTIVITY 3.2 ROLE CIRCLES Purpose of the activity In this activity participants explore their expectations about their role as a counsellor and how these may differ from the expectations of their clients. The activity raises participants awareness of the reasons for differences in expectations, the impact they have on the relationship between counsellor and client and what can be done to overcome the differences. Time required: 1 hour. Supplies needed: Handout 3.2: ROLE CIRCLES, or a larger version of this diagram on flipchart paper at the front of the room. Suggested process: 1. Participants look at the diagram and individually, write down: the word that best describes how they see their present role as counsellor the word that best describes how their clients see their (the counsellor s) role the word that best describes how they would ideally like their role as a counsellor to be (Participants can use their own words instead of choosing from the diagram if desired.) 2. In small groups, each participant talks about the three words s/he has chosen and explains the reasons for differences in the three words, including any cultural influences s/he is aware of. 3. The small group discusses the following: What is the impact on the counselling relationship of the differences in expectations between counsellors and clients that we have identified in this group? How can the counsellor and the client overcome these differences? 4. A reporter from each small group reports the results of the discussion back for the larger group. OCASI 2000 Immigrant Settlement Counselling: A Training Guide Part 2 105
7 ACTIVITY 3.2,, HANDOUT 3.2 ROLE CIRCLES* listener servant friend fixer teacher confidante saviour advisor parent magician facilitator motivator expert sage guide protector detective shock- transabsorber former instrument * This activity was developed by Janis Galway, influenced by the writings and comments of settlement counsellors 106 Immigrant Settlement Counselling: A Training Guide Part 2 OCASI 2000
8 ACTIVITY 3.3 VALUES AND BELIEFS CHECKLIST* Purpose of the activity * In this activity participants react to a specific set of statements related to counselling goals and processes. This enables them to : a) start clarifying their values around their roles as counsellors; b) reflect on their values regarding the desired goals/outcomes of therapy; and c) get a feeling for the extent of agreement and disagreement in the group about the best approach to counselling. Time required: Supplies needed: Option A - 1 1\2 hours Option B - 2 hours Handout 3.3: Values And Beliefs Checklist Option A - flipchart paper and markers Option B - six 3" X 5" index cards per participant Suggested process: There are many possible ways of working with the checklist. Two possible processes are described below. OPTION A 1. Participants mark the checklist according to how strongly they agree or disagree with each statement. They are encouraged to fill in their own statements in the space provided at the end of the list. 2. When they have finished doing this, they circle the three statements in the checklist (including the ones they have added at the end of the list) which they agree with most strongly, or value the most, and put an X beside the three statements which they disagree with most strongly or value the least. 3. Participants break into groups of three to five people and compare the items they have identified as the most or the least valued. 4. The big group reconvenes and the trainer asks for feedback from the small group about similarities and differences in values and beliefs. 5. Then each participant chooses the single most critical value to them on the checklist and calls out the number of the item to the trainer, who records this on flipchart. After all choices are recorded, top priorities are compared and discussed. * For training on counselling cross-cultural groups refer to Counselling Cross-Cultural Groups by Tamem McCallum OCASI 2000 Immigrant Settlement Counselling: A Training Guide Part 2 107
9 OPTION B* Steps 1 and 2 are the same as in Option A. 3. Participants write their three most highly valued and the three least highly valued statements on individual index cards. They then circulate in the room and attempt to trade cards with each other, trying to get rid of cards they dislike and acquire cards they like. 4. When trading is finished, they circulate again to find other people who have cards which indicate that they have similar beliefs and values about counselling. 5. They meet with these people as a group and identify items which they agree on; they then formulate a set of guidelines for settlement counselling based on their shared beliefs and values. For each guideline, they also discuss the counselling behaviours they would expect to see and hear if the counsellor is following that guideline. They record guidelines and behaviours on flipchart. 6. The large group reconvenes and a reporter from each small group shares what they have written on guidelines and behaviours with the other groups. 108 Immigrant Settlement Counselling: A Training Guide Part 2 OCASI 2000
10 ACTIVITY 3.3, HANDOUT 3.3 VALUES AND BELIEFS CHECKLIST Instructions: Below are a series of value/belief statements related to counselling. Read each one and mark a score of 1 to 4 on the line to the left indicating your reaction to each statement. Do not spend too long on each statement; give your initial reaction, not on what you think the answer should be. After you have finished marking the 40 statements, add some statements of your own in the space provided at the end of the list. Coding key: 1 = I strongly agree 2 = I agree somewhat 3 = I disagree somewhat 4 = I strongly disagree 1. I think I can be most helpful to my clients by giving them good advice. 2. I see most of my clients problems as being self-generated. 3. I try to show the qualities of poise and strength as a counsellor to gain the respect of my clients. 4. I think personal problems are better handled inside the family than by a stranger. 5. I think it is best for the counsellor to come straight to the point in a counselling interview. 6. I want to help my clients become fully independent and assertive. 7. I see my job as counsellor as helping my clients fit into the mainstream culture. 8. I believe that our lives are to a great extent controlled by fate; many problems are beyond human control. 9. I like a casual, relaxed style of counselling. 10. I believe it is important to get a client to talk about inner thoughts and feelings. 11. I need to know my clients class and educational background before I can counsel them properly. 12. I view professionalism as keeping a formal distance between myself and my client. 13. I think a counsellor should give clients the tools to actively fight oppressive conditions in society. 14. I need to do things for my clients until they are able to do them for themselves. 15. I believe that the church is one of the best sources of assistance for people with emotional problems. 16. I believe fortune-tellers can be good counsellors. 17. I prefer never to tell my clients what to do. * This activity was developed by Janis Galway. It was inspired by an exercise in Pierre Casse s Workshop 1 in Training for the Cross-Cultural Mind, SIETAR OCASI 2000 Immigrant Settlement Counselling: A Training Guide Part 2 109
11 18. I feel responsible for my clients happiness. 19. I feel that to gain trust a counsellor needs to demonstrate to a client that s/he is very knowledgeable and experienced. 20. I feel that helping clients keep peace within their families is a high priority for a counsellor. 21. I let my clients take the initiative in our conversations. 22. I focus on solving my clients immediate, concrete problems. 23. I try to be non-judgemental with clients. 24. I think the answers to most people s problems are to be found within themselves. 25. I hope to teach my clients problem-solving skills. 26. I accept my clients decisions, even if I don t agree with them. 27. I feel that as a professional I should have solutions for my clients problems. 28. I like my clients to see me as a friend whom they can confide in. 29. I want to help clients learn how to follow procedures. 30. I think people should seek advice and counselling from elders in their community, who are rich in life experiences. 31. I let a client know right away if I don t agree with what they are saying. 32. I believe it is often the environment that needs to be changed, not the client. 33. I feel it is difficult to help a client if you have not experienced a similar problem. 34. I use a different counselling approach depending on the age and sex of my client. 35. I encourage my clients to focus on long-range goals. 36. I think counsellors should disclose personal information about themselves to make their clients trust them more. 37. I think I should try to help clients accept their situations in life. 38. I focus on empowering my clients. 39. I try to help my clients dig down below the surface to explore the real causes of their problems. 40. I think the family is the best source of counselling for a person in crisis. OTHERS (Add your own statements.) Immigrant Settlement Counselling: A Training Guide Part 2 OCASI 2000
12 Responses from CSISW participants to Activity 3.3 Option A One-quarter of the participants chose item number 38 - I focus on empowering my clients - as the statement they valued most highly on the list. This lead to a heated discussion amongst participants on the meaning of the word empowerment, some people seeing it as a word with negative connotations in their cultures. The group s proposed the following interpretations of empowerment: giving people information helping people make their own decisions giving people tools showing respect mobilizing people Option B Below are the results of two group s attempts to formulate counselling guidelines for settlement counsellors. Under each one are the behaviours the counsellor should exhibit if the guidelines are being followed. Group A 1. The client is the decision-maker. the discussion between the client and counsellor highlights options available to the client - the conclusion is implemented by the client 2. The counsellor empowers the client. the client verbalizes what she is going to do; action takes place; the counsellor positively encourages the client. 3. The counsellor is a resource-source for the client. provides referrals 4. The counsellor has the human capacity to understand and empathize with the client. listens and gives feedback to the client; reflects the client s feelings Group B 1. The counsellor assesses and focuses on immediate needs. asks questions, listens, uses appropriate body language; puts own biases aside 2. The counsellor should be flexible and culturally aware. educates self through reading, workshops, networking; maintains open-mindedness 3. The counsellor encourages the client to make her own decisions. does not do things for the client that she can do for herself 4. The counsellor empowers the client. helps the client form a plan of action; provides encouragement, reassurance; gives written information such as pamphlets, brochures OCASI 2000 Immigrant Settlement Counselling: A Training Guide Part 2 111
13 ACTIVITY 3.4 CONDITIONING FACTORS Purpose of the activity In this activity, which is a follow-up to Activity 3.3, Values and Beliefs Checklist, participants focus on the aspects of their cultural identity which have shaped their values and beliefs as counsellors. It gives participants practice in questioning their assumptions related to counselling, and in thinking about where they have learned certain ideas that they hold to be important. Time required: 1 hour. Supplies needed: Handout 3.4: Counselling Values And Beliefs: Conditioning Factors. Suggested process: 1. After finishing Activity 3.3, the Values and Beliefs Checklist, participants discuss where their values and beliefs have come from and brainstorm a list of conditioning factors. They then compare what they have listed with the Conditioning Factors on Handout Using the Conditioning Factors sheet, they code all 40 statements on the Values and Beliefs Checklist. (If desired, the activity can be shortened by dividing the Checklist into two parts and having each half of the group code half of the list.) 3. In small groups, participants compare results and discuss which aspects of their conditioning have had the strongest influence on their beliefs and values. 4. The large group reconvenes and discusses the activity. 112 Immigrant Settlement Counselling: A Training Guide Part 2 OCASI 2000
14 ACTIVITY 3.4,, HANDOUT 3.4 COUNSELLING VALUES AND BELIEFS CONDITIONING FACTORS Instructions: What factors in your background have had the strongest effect on your values as a counsellor? Using the coding key below, code each of the statements in the Values and Beliefs Checklist you completed previously, according to where you think your value or belief has come from. Write the code in the margin beside each statement. If more than one factor has conditioned a particular value or belief, give it more than one code. Coding key: E = your ethnicity C = your class G = your gender R = your religion S = your education F = your family upbringing P = your professional training in counselling (Add others below.) = = Example: G I feel responsible for my clients happiness. (The person strongly agrees with this statement, and feels that this value is most influenced by her gender. The reason may be that she feels that as a woman she has been conditioned to feel that it is her role to look after the emotional well-being of others.) OCASI 2000 Immigrant Settlement Counselling: A Training Guide Part 2 113
15 ACTIVITY 3.5 CHARA HARACTERISTICS OF WESTERN-STYLE COUNSELLING Purpose of the activity This is a reading and discussion activity in which participants examine in detail the assumptions and values underlying approaches to counselling and therapy in Western cultures (North America and Europe). They look at how these assumptions and values are incompatible with those held by many people from other cultures with different approaches to helping and healing. Participants consider to what extent they use a Western-style approach and how suitable this is for their clients. Time required: Supplies needed: 1 hour. Handout 3.5: Reading: Barriers to Effective Cross-Cultural Counselling Handout 3.5.1: What Is Expected Of Clients In Western-Style Counselling Suggested process: 1. Participants prepare for the session by reading the article beforehand. 2. In the large group, the trainer leads a general discussion on how the typical Western-trained counsellor sees his/her role and the role of the client. 3. Handout 3.5 is distributed. This contains a summary of some of the points in the article for participants reference, and questions for small group discussion. 4. In groups of three, participants discuss the questions on the handout. 5. The small groups report the results of their discussions back to the larger group. 114 Immigrant Settlement Counselling: A Training Guide Part 2 OCASI 2000
16 ACTIVITY 3.5,, HANDOUT 3.5 Reading: Barriers to effective cross-cultural counselling Barriers to effective cross-cultural counselling by Derald W. Sue and David Sue, in the Journal of Counselling Psychology, 1977, 24, (Reproduced as Chapter 2 in Counselling the Culturally Different, by Derald W. Sue, New York, John Wiley & Sons, 1981.) Summary of the reading*: In this article Sue and Sue focus on the values which condition Western approaches to counselling and values and how these may have a negative impact on clients from different value backgrounds. They identify features of Western counselling which they link to middle class values, including a) strict adherence to time schedules (a limited period of time for counselling scheduled for a certain time slot during the week); b) an ambiguous and unstructured approach to problems (the client ideally directs the interaction); and c) the emphasis on longrange goals and solutions. Other features they attribute to culture-bound values from the West, including a) the individual-centred nature of Western counselling; b) the emphasis on verbal and emotional expressiveness; c) the emphasis on client openness to discussing intimate aspects of their lives,; d) the focus on cause and effect relationships for client problems and e) the separation of physical and mental well-being. Related readings and resources Cross-cultural counselling in perspective with recommended areas for training by Maryse Rinfret-Raynor and Thomas E. Raynor, in the Canadian Journal of Community Mental Health, Vol. 2, No 1, March 1983, This is another good overview of expectations related to the roles and behaviours of counsellor and client which are conditioned by North American cultural assumptions. It contains suggestions for training that would prepare counsellors to be effective across cultural and class barriers. * Summarized by Janis Galway OCASI 2000 Immigrant Settlement Counselling: A Training Guide Part 2 115
17 ACTIVITY 3.5,, HANDOUT WHAT T IS EXPECTED OF CLIENTS IN WESTERN-STYLE COUNSELLING Clients are expected to: 1. Be open and willing to disclose intimate aspects of their personal lives. 2. Be psychologically-minded (wanting to gain insight into their own personality). 3. Be expressive of their feelings, verbally and behaviourally. 4. Initiate the communication with the counsellor - take an active role, while the counsellor listens and responds. 5. Look for the linear, cause and effect relationships in their lives. 6. Focus on long-range goals and solutions. 7. Distinguish clearly between mental and physical health. QUESTIONS FOR DISCUSSION 1. Would these expectations present difficulties for any of the clients you see? In what ways? 2. What counselling approach would be more suitable for them? 3. How does your own style as a counsellor compare with the Western-style approach described in the Sue and Sue article? If your approach is different, what has influenced it? * Summarized by Janis Galway from Barriers to effective cross-cultural counselling by Sue and Sue. 116 Immigrant Settlement Counselling: A Training Guide Part 2 OCASI 2000
18 ACTIVITY 3.6 VALUES IN CONFLICT Purpose of the activity This is a reading and role playing activity that allows participants to see how the values differences between counsellors and clients can result in a failure to establish a helping relationship. It gives them the opportunity to apply what they learned in Module 2 about the resources counsellors need to be effective cross-cultural counsellors. Time required: 1 1/2 hours. Supplies needed: Handout 3.6: Reading: Failure of Rapport Handout 3.6.1: Failure Of Rapport: Questions For Discussion Suggested process: 1. Participants prepare for this session by reading the article beforehand. 2. The trainer asks for general comments on the usefulness of the article. 3. The trainer asks for two volunteers from the group to read aloud the roles of the Chinese client and the white therapist in the script mentioned in the summary of the reading above (pages 565 to 566 in the article). 4. The group responds to the questions on Handout regarding differences in values and beliefs between the client and therapist in this script. (Note: it helps if participants have completed Activities 2.2 (Culture Sets) and 2.4 (Counsellor Resources) in Module 2 before doing this activity.) 5. The trainer asks for two new volunteers to take the two roles in the case, and to demonstrate how the interview might be conducted more effectively, with the counsellor using the appropriate resources to deal with the difference in values and beliefs between herself and the client. 6. After the two participants have tried this for a short time, the trainer stops the role play and invites comments. Then, any participant who wants to try using different resources replaces the counsellor and carries on the role play. 7. The trainer debriefs the role plays with the grouping OCASI 2000 Immigrant Settlement Counselling: A Training Guide Part 2 117
19 ACTIVITY 3.6, HANDOUT 3.6 READING: FAILURE OF RAPPORT Failure of rapport: why psychotherapeutic engagement fails in the treatment of Asian clients in American Journal of Orthopsychiatry, 55, 1985, Summary of the reading: According to Tsui, Asian clients expect a therapist to be an authority who will provide advice and solve problems. Therapists, on the other hand, see their role as that of mobilizing clients resources so that they are better able to cope with their problems themselves. This difference in expectations often results in the client quitting therapy and the therapist feeling frustrated about the client s resistance and reserve. Tsui provides an interesting script of an interview between a middle-aged, Chinese male client and a young, white female therapist. He analyses each segment of the interaction and points out the different moments at which the interview deteriorates. The article ends with practical guidelines to help therapist establish rapport with Asian clients. * Summarized by Janis Galway 118 Immigrant Settlement Counselling: A Training Guide Part 2 OCASI 2000
20 ACTIVITY 3.6, HANDOUT FAILURE OF RAPPORT: QUESTIONS FOR DISCUSSION * Instructions: You have just experienced a role play in which a counsellor is having difficulty establishing rapport with a client because of differences in their cultural identities. The following questions may help you identify the reasons for the discomfort felt by both this counsellor and client. They may also be helpful questions for you to ask yourself when you experience similar difficulties establishing rapport. 1. In this role play, how many culture sets can you list that are very different for the counsellor and client? 2. What differences in beliefs or values related to their culture sets are interfering with the establishment of rapport between this counsellor and client? 3. What resources (knowledge, attitudes and skills) does the counsellor in this case need to counsel her client more effectively? * This activity was developed by Janis Galway. OCASI 2000 Immigrant Settlement Counselling: A Training Guide Part 2 119
TTI Success Insights Emotional Quotient Version
TTI Success Insights Emotional Quotient Version 2-2-2011 Scottsdale, Arizona INTRODUCTION The Emotional Quotient report looks at a person's emotional intelligence, which is the ability to sense, understand
More informationHow to Choose a Counsellor
How to Choose a Counsellor Many survivors of sexual assault, sexual abuse, or other forms of violence find counselling to be a helpful part of their recovery process. Counselling can accelerate the relief
More informationLook to see if they can focus on compassionate attention, compassionate thinking and compassionate behaviour. This is how the person brings their
Compassionate Letter Writing Therapist Notes The idea behind compassionate mind letter writing is to help people engage with their problems with a focus on understanding and warmth. We want to try to bring
More informationORIENTATION SAN FRANCISCO STOP SMOKING PROGRAM
ORIENTATION SAN FRANCISCO STOP SMOKING PROGRAM PURPOSE To introduce the program, tell the participants what to expect, and set an overall positive tone for the series. AGENDA Item Time 0.1 Acknowledgement
More informationClient Care Counseling Critique Assignment Osteoporosis
Client Care Counseling Critique Assignment Osteoporosis 1. Describe the counselling approach or aspects of different approaches used by the counsellor. Would a different approach have been more appropriate
More information1. Before starting the second session, quickly examine total on short form BDI; note
SESSION #2: 10 1. Before starting the second session, quickly examine total on short form BDI; note increase or decrease. Recall that rating a core complaint was discussed earlier. For the purpose of continuity,
More informationChoosing Life: Empowerment, Action, Results! CLEAR Menu Sessions. Substance Use Risk 2: What Are My External Drug and Alcohol Triggers?
Choosing Life: Empowerment, Action, Results! CLEAR Menu Sessions Substance Use Risk 2: What Are My External Drug and Alcohol Triggers? This page intentionally left blank. What Are My External Drug and
More informationChoosing Life: Empowerment, Action, Results! CLEAR Menu Sessions. Health Care 3: Partnering In My Care and Treatment
Choosing Life: Empowerment, Action, Results! CLEAR Menu Sessions Health Care 3: Partnering In My Care and Treatment This page intentionally left blank. Session Aims: Partnering In My Care and Treatment
More informationPeer Support Meeting COMMUNICATION STRATEGIES
Peer Support Meeting COMMUNICATION STRATEGIES Communication Think of a situation where you missed out on an opportunity because of lack of communication. What communication skills in particular could have
More informationManaging conversations around mental health. Blue Light Programme mind.org.uk/bluelight
Managing conversations around mental health Blue Light Programme 1 Managing conversations around mental health Managing conversations about mental wellbeing Find a quiet place with an informal atmosphere,
More informationChapter 12: Talking to Patients and Caregivers
Care Manager Skills IV Chapter 12: Talking to Patients and Caregivers Working With Patients with Bipolar Disorder or PTSD This chapter provides an introduction to working with patients who are suffering
More informationVOLUME B. Elements of Psychological Treatment
VOLUME B Elements of Psychological Treatment Module 2 Motivating clients for treatment and addressing resistance Approaches to change Principles of Motivational Interviewing How to use motivational skills
More informationBASIC VOLUME. Elements of Drug Dependence Treatment
BASIC VOLUME Elements of Drug Dependence Treatment Module 2 Motivating clients for treatment and addressing resistance Basic counselling skills for drug dependence treatment Special considerations when
More informationsection 6: transitioning away from mental illness
section 6: transitioning away from mental illness Throughout this resource, we have emphasized the importance of a recovery perspective. One of the main achievements of the recovery model is its emphasis
More informationHow to Manage Seemingly Contradictory Facet Results on the MBTI Step II Assessment
How to Manage Seemingly Contradictory Facet Results on the MBTI Step II Assessment CONTENTS 3 Introduction 5 Extraversion with Intimate and Expressive 8 Introversion with Expressive and Receiving 11 Sensing
More informationEmotional Quotient. Andrew Doe. Test Job Acme Acme Test Slogan Acme Company N. Pacesetter Way
Emotional Quotient Test Job Acme 2-16-2018 Acme Test Slogan test@reportengine.com Introduction The Emotional Quotient report looks at a person's emotional intelligence, which is the ability to sense, understand
More informationWhat is Relationship Coaching? Dos and Don tsof Relationship Coaching RCI Continuing Education presentation
What is Relationship Coaching? Dos and Don tsof Relationship Coaching RCI Continuing Education presentation David Steele and Susan Ortolano According to the International Coach Federation professional
More informationSHARED EXPERIENCES. Suggestions for living well with Alzheimer s disease
SHARED EXPERIENCES Suggestions for living well with Alzheimer s disease The Alzheimer Society would like to thank all the people with Alzheimer s disease whose photos and comments appear in this booklet.
More informationBASIC VOLUME. Elements of Drug Dependence Treatment
BASIC VOLUME Elements of Drug Dependence Treatment BASIC VOLUME MODULE 1 Drug dependence concept and principles of drug treatment MODULE 2 Motivating clients for treatment and addressing resistance MODULE
More informationsupport support support STAND BY ENCOURAGE AFFIRM STRENGTHEN PROMOTE JOIN IN SOLIDARITY Phase 3 ASSIST of the SASA! Community Mobilization Approach
support support support Phase 3 of the SASA! Community Mobilization Approach STAND BY STRENGTHEN ENCOURAGE PROMOTE ASSIST AFFIRM JOIN IN SOLIDARITY support_ts.indd 1 11/6/08 6:55:34 PM support Phase 3
More informationLIVE YOUR BEST LIFE: HELP GUIDE # 21 Helping students be Effective Learners Program LIVE YOUR BEST LIFE
LIVE YOUR BEST LIFE To achieve your best academically you need to make the most of all feedback from any tests or examinations. You should read each point and highlight the key phrases in that point. Discuss
More informationMotivational Interviewing for Family Planning Providers. Motivational Interviewing. Disclosure
for Family Planning Providers Developed By: Disclosure I I have no real or perceived vested interests that relate to this presentation nor do I have any relationships with pharmaceutical companies, biomedical
More informationSupport for Patients and Caregivers
Support for Patients and Caregivers Target Audience: Community members Staff of Indian health programs, including Community Health Representatives Contents of Learning Module: Instructor s Guide with Pre/Post
More informationDiscovering Diversity Profile Group Report
Discovering Diversity Profile Group Report Sample Report (5 People) Friday, June 18, 2010 This report is provided by: Intesi! Resources 14230 N. 20th Way Phoenix, AZ 85022 Phone: 602-482-6422 Toll Free:
More informationBuilding Friendships: Avoid Discounting
Module 3 Part 2 Building Friendships: Avoid Discounting Objectives: 1. Explore the relationship between stress and discounting. 2. Understand what discounting is and how it relates to stress in relationships.
More informationPut Your Worries Here With Teen Clients, Students, and Patients
Ten Practical Techniques for Using Put Your Worries Here With Teen Clients, Students, and Patients by Lisa M. Schab, LCSW While Put Your Worries Here is set up to be of benefit to the average teen wanting
More informationINVENTORY OF POSITIVE PSYCHOLOGICAL ATTITUDES (IPPA-32R) Self-Test Version
==RESOURCES FOR RESILIENCE== BUILDING A RESILIENT WORLDVIEW INVENTORY OF POSITIVE PSYCHOLOGICAL ATTITUDES (IPPA-32R) Self-Test Version Jared D. Kass, Ph.D., LMHC, Director Lynn Kass, M.A., M.A.T., LMHC,
More informationWhat Affects the Way Individuals Cope with Stress?
LP 8D hardiness 1 What Affects the Way Individuals Cope with Stress? Hardiness (Commitment, Control and Challenge) Optimism versus pessimism (see chapter 3) Coping options o Change environments o Change
More informationResponsibilities in a sexual relationship - Contact tracing
P a g e 1 Responsibilities in a sexual relationship - Contact tracing This activity has been designed increase student familiarity with the NSW Health Play Safe website. Suggested duration: 50-60 minutes
More informationInterviews with Volunteers from Immigrant Communities Regarding Volunteering for a City. Process. Insights Learned from Volunteers
Interviews with Volunteers from Immigrant Communities Regarding Volunteering for a City Cities across Minnesota are taking a new look at involving volunteers to assist the city. One of the opportunities
More informationCOUNSELING INTERVIEW GUIDELINES
Dr. Moshe ben Asher SOC 356, Introduction to Social Welfare CSUN, Sociology Department COUNSELING INTERVIEW GUIDELINES WHAT DISTINGUISHES A PROFESSIONAL FROM OTHER KINDS OF WORKERS? Education and training
More informationPersonal Listening Profile Facilitator Report
Personal Listening Profile Facilitator Report Sample Report (5 People) Friday, January 27, 12 This report is provided by: Jan Jenkins, President Legacy of Courage, Inc jan@legacyofcourage.com legacyofcourage.com
More informationChanges to your behaviour
Life after stroke Changes to your behaviour Together we can conquer stroke Because there is so much to deal with after a stroke, it s normal for your behaviour to change in some way. In this booklet we
More informationStrengths-based, Collaborative Mental Health Treatment. SuEllen Hamkins, MD Josh Relin, PsyD
Strengths-based, Collaborative Mental Health Treatment SuEllen Hamkins, MD Josh Relin, PsyD Today s Talk Roots of strengths- and values-based, collaborative treatment Initial consultations: Intakes Strengths-based
More informationTHE INTEGRITY PROFILING SYSTEM
THE INTEGRITY PROFILING SYSTEM The Integrity Profiling System which Soft Skills has produced is the result of a world first research into leadership and integrity in Australia. Where we established what
More informationThe Power to Change Your Life: Ten Keys to Resilient Living Robert Brooks, Ph.D.
The Power to Change Your Life: Ten Keys to Resilient Living Robert Brooks, Ph.D. The latest book I co-authored with my colleague Dr. Sam Goldstein was recently released. In contrast to our previous works
More informationDiscovering Diversity Profile Individual Report
Individual Report Respondent Name Monday, November 13, 2006 This report is provided by: Integro Leadership Institute 1380 Wilmington Pike, Suite 113B West Chester PA 19382 Toll Free (866) 468-3476 Phone
More informationProblem Situation Form for Parents
Problem Situation Form for Parents Please complete a form for each situation you notice causes your child social anxiety. 1. WHAT WAS THE SITUATION? Please describe what happened. Provide enough information
More informationPractitioner Guidelines for Enhanced IMR for COD Handout #2: Practical Facts About Mental Illness
Chapter II Practitioner Guidelines for Enhanced IMR for COD Handout #2: Practical Facts About Mental Illness There are four handouts to choose from, depending on the client and his or her diagnosis: 2A:
More informationTRACOM Sneak Peek Excerpts from. Self-Perception Guide
TRACOM Sneak Peek Excerpts from Self-Perception Guide Self-perception GUIDE Table of Contents Introduction...1 The SOCIAL STYLE MODEL TM............................................. 1 Where Did Your Style
More informationManaging Your Emotions
Managing Your Emotions I love to ask What s your story? (pause) You immediately had an answer to that question, right? HOW you responded in your mind is very telling. What I want to talk about in this
More informationImproving Personal Effectiveness With Versatility
CONCEPTS GUIDE TRACOM Sneak Peek Excerpts from Improving Personal Effectiveness With Versatility Concepts Guide TABLE OF CONTENTS PAGE Introduction...1 The SOCIAL STYLE MODEL TM...1 Where Did Your Style
More informationStep 2 Challenging negative thoughts "Weeding"
Managing Automatic Negative Thoughts (ANTs) Step 1 Identifying negative thoughts "ANTs" Step 2 Challenging negative thoughts "Weeding" Step 3 Planting positive thoughts 'Potting" Step1 Identifying Your
More informationCBT+ Measures Cheat Sheet
CBT+ Measures Cheat Sheet Child and Adolescent Trauma Screen (CATS). The CATS has 2 sections: (1) Trauma Screen and (2) DSM5 sx. There are also impairment items. There is a self-report version for ages
More informationProfessional Coach Training Session Evaluation #1
During class we've been expanding our knowledge of the Core Competencies. In this integration session we're going to expand our use of them, and our ability to observe them in a real, live coaching environment.
More informationSecrets to Leading with Assertiveness. Participant Manual
Secrets to Leading with Assertiveness Participant Manual Copyright 2017 Dale Carnegie & Associates, Inc. 290 Motor Parkway Hauppauge, New York 11788 All rights reserved. Except as permitted under the U.S.
More informationTherapeutic Relationships with individuals on the Autism Spectrum
Therapeutic Relationships with individuals on the Autism Spectrum Autism Spectrum Disorder (ASD) is a developmental disability characterized by: Deficits in social communication and social interaction
More informationADDITIONAL CASEWORK STRATEGIES
ADDITIONAL CASEWORK STRATEGIES A. STRATEGIES TO EXPLORE MOTIVATION THE MIRACLE QUESTION The Miracle Question can be used to elicit clients goals and needs for his/her family. Asking this question begins
More informationhandouts for women 1. Self-test for depression symptoms in pregnancy and postpartum Edinburgh postnatal depression scale (epds) 2
handouts for women 1. Self-test for depression symptoms in pregnancy and postpartum Edinburgh postnatal depression scale (epds) 2 2. The Cognitive-Behaviour Therapy model of depression 4 3. Goal setting
More informationLidia Smirnov Counselling
What to expect from couple therapy The information in here will help you prepare for couples therapy, so you know what to expect and how to prepare to get the most out of our work together. I ve also included
More informationPM-SB Study MI Webinar Series Engaging Using Motivational Interviewing (MI): A Practical Approach. Franze de la Calle Antoinette Schoenthaler
PM-SB Study MI Webinar Series Engaging Using Motivational Interviewing (MI): A Practical Approach Franze de la Calle Antoinette Schoenthaler Webinar Housekeeping Please keep your phone on mute when not
More informationSafeguarding adults: mediation and family group conferences: Information for people who use services
Safeguarding adults: mediation and family group conferences: Information for people who use services The Social Care Institute for Excellence (SCIE) was established by Government in 2001 to improve social
More informationThe Bible and Trauma Focused Cognitive Behavioral Therapy
The Bible and Trauma Focused Cognitive Behavioral Therapy Presented by Don Brewster Agape International Missions Abolition Summit 2015 Adapted TF-CBT Step-by-Step Summary 1 GATHERING To develop a positive,
More informationMotivational Interviewing in Healthcare. Presented by: Christy Dauner, OTR
Motivational Interviewing in Healthcare Presented by: Christy Dauner, OTR The Spirit of MI Create an atmosphere of acceptance, trust, compassion and respect Find something you like or respect about every
More informationEMOTIONAL QUOTIENT ASSESSMENT RESULTS
EMOTIONAL QUOTIENT ASSESSMENT RESULTS The Emotional Quotient (EQ) is a measure of your ability to sense, understand, and effectively apply the power and acumen of your emotions and the emotions of others
More informationTHE FIRST SESSION CHECKLIST
THE FIRST SESSION CHECKLIST Save time + LOVE your work! F A M I L Y T H E R A P Y B A S I C S. C O M THE FIRST SESSION CHECKLIST CONTENTS 1 INTRODUCTION HOW TO USE THE FIRST SESSION CHECKLIST LET'S CHAT
More informationTable of Contents. YouthLight, Inc.
Table of Contents Introduction...5 Purpose...6 Rationale...6 How to Use this Book...7 Process Essentials...7 Lesson 1 What is Empathy?...9 Reproducible Worksheets: Definitions of Empathy...12 What Empathy
More informationMultiple Concurrent Partnerships (MCP) Peer Supporters Training Workshop
Multiple Concurrent Partnerships (MCP) Peer Supporters Training Workshop 8 th & 9 th November 2011 Oasis Motel, Tlokweng Compiled by Teneille Neo Dzuba (CEYOHO Youth Programming Assistant) When addressing
More informationUCL CAREERS. Introduction to Myers-Briggs Type Indicator (MBTI) Karen Barnard Director, UCL Careers
Introduction to Myers-Briggs Type Indicator (MBTI) Karen Barnard Director, UCL Careers By the End of the Session You Will Have A better understanding of your own personality A better appreciation of those
More informationSlide
Slide 2 13.7.2010 Slide 6 13.7.2010 Slide 7 13.7.2010 Slide 14 13.7.2010 Conflict within an individual is the simultaneous arousal of two or more incompatible motives. To understand the dynamics
More informationMedia Guidelines Drama
Media Guidelines Drama About Time to Change Time to Change is England s most ambitious programme to end the discrimination faced by people with mental health problems. It is led by the mental health charities
More informationUtilizing Strength-Based Communication Strategies with Older Adults
Utilizing Strength-Based Communication Strategies with Older Adults Linda J. Keilman, DNP, GNP-BC Objectives: 1. Identify interactive communication skills helpful to use with older adults to learn their
More informationHead Up, Bounce Back
Head Up, Bounce Back Resilience in YOUth Presented By: Kyshon Johnson, V.P. Youth M.O.V.E. Philadelphia YOUTH M.O.V.E. PHILADELPHIA We are Youth MOVE Philadelphia. We work under the City of Philadelphia
More informationInterviewer: Tell us about the workshops you taught on Self-Determination.
INTERVIEW WITH JAMIE POPE This is an edited translation of an interview by Jelica Nuccio on August 26, 2011. Jelica began by explaining the project (a curriculum for SSPs, and for Deaf-Blind people regarding
More informationsuicide Part of the Plainer Language Series
Part of the Plainer Language Series www.heretohelp.bc.ca What is? Suicide means ending your own life. It is sometimes a way for people to escape pain or suffering. When someone ends their own life, we
More informationInformation Session. What is Dementia? People with dementia need to be understood and supported in their communities.
Information Session People with dementia need to be understood and supported in their communities. You can help by becoming a Dementia Friend. Visit www.actonalz.org/dementia-friends to learn more! Dementia
More informationAssertive Communication/Conflict Resolution In Dealing With Different People. Stephanie Bellin Employer Services Trainer
Assertive Communication/Conflict Resolution In Dealing With Different People Stephanie Bellin Employer Services Trainer The Passive Communicator Often complain and feel they are being treated unfairly.
More informationAFSP SURVIVOR OUTREACH PROGRAM VOLUNTEER TRAINING HANDOUT
AFSP SURVIVOR OUTREACH PROGRAM VOLUNTEER TRAINING HANDOUT Goals of the AFSP Survivor Outreach Program Suggested Answers To Frequently Asked Questions on Visits Roadblocks to Communication During Visits
More informationEMPOWERMENT STRATEGIES: WORKSHOP DESIGN By: Drs. Kathleen E. Allen and Cynthia Cherrey
EMPOWERMENT STRATEGIES: WORKSHOP DESIGN By: Drs. Kathleen E. Allen and Cynthia Cherrey I. The Concept: Breaking Down Barriers of Dependency Moving Towards Empowerment. A. In Dyads: Have participants introduce
More informationCPRP PRACTICE DOMAIN I: Interpersonal Competencies. Module 4
CPRP PRACTICE DOMAIN I: Interpersonal Competencies Module 4 1 Welcome! Please make sure your speakers are turned on Please make sure your mute button is turned off 2 Module 4 Instructor Instructor: Anne
More informationExaminee : - JOHN SAMPLE. Company: - ABC Industries Date: - December 8, 2011
Emotional Intelligence Quotient tm Examinee : - JOHN SAMPLE Company: - ABC Industries Date: - December 8, 2011 INTRODUCTION to the EIQ: A person's Emotional Intelligence Quotient affects their interactions
More informationWEB FORM K COUNSELOR ACTIVITY SELF-EFFICACY SCALES
WEB FORM K COUNSELOR ACTIVITY SELF-EFFICACY SCALES General Instructions: The following questionnaire consists of three parts. Each part asks about your beliefs about your ability to perform various counselor
More informationTTI Emotional Quotient TM
TTI Emotional Quotient TM "He who knows others is learned. He who knows himself is wise." Lao Tse Sally Sample ABC Company 7-29-2009 Copyright 2007-2009. EQmentor, Inc. & Target Training International,
More informationCommunity Conversations About Mental Health. Discussion Guide
Community Conversations About Mental Health Discussion Guide On January 16, 2013, President Barack Obama directed Secretary Kathleen Sebelius of the U.S. Department of Health and Human Services and Secretary
More informationCONCEPTS GUIDE. Improving Personal Effectiveness With Versatility
CONCEPTS GUIDE Improving Personal Effectiveness With Versatility TABLE OF CONTENTS PAGE Introduction...1 The SOCIAL STYLE MODEL TM...1 Where Did Your Style Come From?...1 SOCIAL STYLE and Versatility Work...
More informationCoping with Cancer. Patient Education Social Work and Care Coordination Cancer Programs. Feeling in Control
Patient Education Coping with Cancer Many patients find that their first challenge is to feel in control of life again. These resources and tips may help. You can do it! Most people do not expect a serious
More informationICF AND NEWFIELD NETWORK COACHING CORE COMPETENCIES
ICF AND NEWFIELD NETWORK COACHING CORE COMPETENCIES Personal Development + Executive & Organizational Development + Coach Training ICF and NEWFIELD PROFESSIONAL COACHING CORE COMPETENCIES (Please note:
More informationOvercoming Extreme Challenges. How NeurOptimal can be an answer for our veterans
Overcoming Extreme Challenges How NeurOptimal can be an answer for our veterans Operation giving back! Astonishing improvement of our clients suffering from trauma.! High need of help for veterans and
More informationEmotional-Social Intelligence Index
Emotional-Social Intelligence Index Sample Report Platform Taken On : Date & Time Taken : Assessment Duration : - 09:40 AM (Eastern Time) 8 Minutes When it comes to happiness and success in life, Emotional-Social
More informationQUESTIONS ANSWERED BY
Module 16 QUESTIONS ANSWERED BY BERNIE SIEGEL, MD 2 Q How do our thoughts and beliefs affect the health of our bodies? A You can t separate thoughts and beliefs from your body. What you think and what
More informationINTERVIEWS II: THEORIES AND TECHNIQUES 1. THE HUMANISTIC FRAMEWORK FOR INTERVIEWER SKILLS
INTERVIEWS II: THEORIES AND TECHNIQUES 1. THE HUMANISTIC FRAMEWORK FOR INTERVIEWER SKILLS 1.1. Foundation of the Humanistic Framework Research interviews have been portrayed in a variety of different ways,
More informationWhen Your Partner s Actions Seem Selfish, Inconsiderate, Immature, Inappropriate, or Bad in Some Other Way
When Your Partner s Actions Seem Selfish, Inconsiderate, Immature, Inappropriate, or Bad in Some Other Way Brent J. Atkinson, Ph.D. In the article, Habits of People Who Know How to Get their Partners to
More informationDCT ASSESSMENT and ADLERIAN EARLY RECOLLECTIONS. Instructors Guide. Thomas J. Sweeney, Ph.D. & Jane E. Myers, Ph.D.
DCT ASSESSMENT and ADLERIAN EARLY RECOLLECTIONS Instructors Guide Thomas J. Sweeney, Ph.D. & Jane E. Myers, Ph.D. PURPOSE OF THIS LESSON: To introduce the use of earlier recollections with Allen Ivey s
More informationMALE ALLIES GUIDE EQUALITY. Tips for UNDERSTANDING AND MANAGING YOUR EMOTIONS
MALE ALLIES GUIDE forgender EQUALITY Tips for UNDERSTANDING AND MANAGING YOUR EMOTIONS 1 Product of HeForShe Powered by HeForShe IMPACT Champion INTRODUCTION 1 This guide provides concrete actions on
More informationEnhancing Volunteer Effectiveness: A Didactic and Experiential Workshop
University of Dayton From the SelectedWorks of Scott E. Hall, Ph.D., LPCC-S September, 1996 Enhancing Volunteer Effectiveness: A Didactic and Experiential Workshop Scott E Hall, University of Dayton Karen
More informationContinuing Education for Peers and Supervisors: Disclosure May 3, 2010
Continuing Education for Peers and Supervisors: Disclosure May 3, 2010 Minority AIDS Initiative/HRSA: Peer Education Training Sites & Resource Evaluation Center To improve HIV-related health outcomes for
More informationWhat To Expect From Counseling
Marriage Parenting Spiritual Growth Sexuality Relationships Mental Health Men Women Hurts and Emotions Singles Ministers and Mentors Technology a resource in: Mental Health What To Expect From Counseling
More informationThis is a large part of coaching presence as it helps create a special and strong bond between coach and client.
Page 1 Confidence People have presence when their outer behavior and appearance conveys confidence and authenticity and is in sync with their intent. It is about being comfortable and confident with who
More information6. What are some of the challenges Elvira faces throughout the story? How does she overcome them? What skills does she use?
READING GROUP GUIDE 1. Discuss Elvira s relationship with her mother. Do you think Elvira s mother cared for Elvira in the best possible way? What are the differences between the two characters? 2. Why
More informationMotivational Strategies for Challenging Situations
Motivational Strategies for Challenging Situations Mandy Fauble, PhD, LCSW Executive Director, Safe Harbor Behavioral Health of UPMC Hamot James, Wyler, MA, CPRP Scenario When I talked to her about my
More informationThoughts on Living with Cancer. Healing and Dying. by Caren S. Fried, Ph.D.
Thoughts on Living with Cancer Healing and Dying by Caren S. Fried, Ph.D. My Personal Experience In 1994, I was told those fateful words: You have cancer. At that time, I was 35 years old, a biologist,
More informationGiving and Receiving Feedback for Performance Improvement
Giving and Receiving Feedback for Performance Improvement Presented by Mark Beese, MBA CM10 5/3/2018 11:15 AM The handout(s) and presentation(s) attached are copyright and trademark protected and provided
More informationLearn how to more effectively communicate with others. This will be a fun and informative workshop! Sponsored by
Assertiveness Training Learn how to more effectively communicate with others. This will be a fun and informative workshop! Sponsored by Lack of Assertiveness Examples Allowing others to coerce you into
More informationHearing Voices Group. Introduction. And. Background information. David DddddFreemanvvvvvvvvv
Hearing Voices Group Introduction And Background information David DddddFreemanvvvvvvvvv Contents Hearing Voices Group Rationale Inclusion criteria for hearing voices group Structure of Group Process The
More informationACE Personal Trainer Manual, 4 th edition. Chapter 2: Principles of Adherence and Motivation
ACE Personal Trainer Manual, 4 th edition Chapter 2: Principles of Adherence and Motivation 1 Learning Objectives Based on Chapter 2 of the ACE Personal Trainer Manual, 4 th ed., this session describes
More informationdraft Big Five 03/13/ HFM
participant client HFM 03/13/201 This report was generated by the HFMtalentindex Online Assessment system. The data in this report are based on the answers given by the participant on one or more psychological
More informationAcademic advising from the lens of a psychologist. Mehvash Ali, Ph.D. NACADA 2014
Academic advising from the lens of a psychologist Mehvash Ali, Ph.D. NACADA 2014 Introduction Clinical Psychologist 10+ years of experience in college mental health Currently working as Director of Academic
More informationThe eight steps to resilience at work
The eight steps to resilience at work Derek Mowbray March 2010 derek.mowbray@orghealth.co.uk www.orghealth.co.uk Introduction Resilience is the personal capacity to cope with adverse events and return
More informationBody&Soul Peer Counseling Coordinator s Guide
Body&Soul Peer Counseling Coordinator s Guide Body&Soul Peer Counseling Coordinator s Guide Table of Contents INTRODUCTION...2 RECRUITING PEER COUNSELORS...3 TRAINING PEER COUNSELORS...4 WORKSHOP AGENDA...5
More information