Kim Poage, M.S., CRC NW Training Forum September 2011 Western Oregon University

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1 Ethics in the Practice of Counseling: Practical Application of CRC Code of Ethics in Serving Deaf, Deaf Blind, Hard of Hearing, and Late Deafened Individuals Kim Poage, M.S., CRC NW Training Forum September 2011 Western Oregon University 1

2 Today s Outline Specific areas that impact persons with hearing loss: Dual Relationships Technology Serving Clients Remotely Personal Disclosure Statement Ethical decision making process 2

3 Resources on Thumb Drive Copy of Today s PPT 2010 CRC Code of Ethics Top 10 Changes to the New Code 3

4 The first step in the evolution of ethics is a sense of solidarity with other humans. - Albert Schweitzer 4

5 Major Principles in CRC Code of Ethics Autonomy encourage independence and self determination Beneficence promote good or wellness Fidelity be faithful and keep promises Justice commit to fairness Nonbeneficence do no harm Veracity make honest promises and not deceive or exploit clients NEW! 5

6 Dual Relationships Previously strongly discourage Now Is it beneficial to the client? Focus on setting appropriate boundaries CRC Code of Ethics Section A.5.d 6

7 Risks to Consider Power differential can = vulnerability Is harm perceived by client or others? Are you losing objectivity or behaving inappropriately? Is this relationship meeting an emotional need of yours? 7

8 You DON T Want to Feel Isolated from your own culture or not sure what you can do! 8

9 Ways to Manage Dual Relationships Talk with client about dual roles and boundaries involved Consult regarding alternatives and progress with dual roles Consider each counselor/client relationship individually DOCUMENT your actions and rationale 9

10 Technology & Social Networking What do you use for social networking? Do you friend your clients on line? What can you and employers find on line about your clients? What can your clients learn about you online? 10

11 What are you teaching your clients? Pitfalls with social media What is appropriate and professional to have on line? Managing privacy controls , phone, VP messages Checking criminal history together and internet presence CRC Code of Ethics Section J.3 J.5 11

12 Resources and Supports On line support groups Job Clubs Linked In Others How are you being deliberate in using technology to work for you not against you? 12

13 Serving Clients Remotely Increasing need and demand: Remote clients Convenience Transportation costs Seeking service provider outside their community 13

14 Distance Counseling Considerations How secure is the on line environment being used? How secure is the client and counselors space? Have you discussed benefits and limitations? Considering client s goals and limitations, is it the best course of action for this individual? CRC Code of Ethics Section J.11 J.14 14

15 Professional Disclosure Statement (PDS) A.3.a b disclosure must now be conducted orally, in writing, and in a manner that best accommodates any limitation 15

16 What to include in a PDS Your role and credentials Agency you work for and what to expect Who will have access to information Any fees Confidentiality and it s limits Signature lines See WA sample 16

17 8 Steps to Making Ethical Decisions 1. Identify the problem or dilemma 2. Identify the potential issues involved; evaluate the rights/responsibilities of all parties 3. Review the relevant ethics codes 4. Know the applicable laws and regulations 17

18 8 Steps continued 5. Seek consultation 6. Consider possible/probable courses of action brainstorm 7. List the consequences of various decisions 8. Decide on the best course of action 18

19 Goal of Ethical Practice Is NOT to provide the right answers, but to ask the right questions. Asking the right questions will lead to ethically sound professional decisions. 19

20 Kim Poage, M.S., CRC Rehabilitation Counselor Education Western Oregon University Monmouth, Oregon

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