2017 National Wellness Institute. Coaching Academy: Tuesday, June 20, :15-11:45 World Café /Round Table Discussion

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1 2017 National Wellness Institute Coaching Academy: Tuesday, June 20, :15-11:45 World Café /Round Table Discussion Ellen Corey M.A. CWP Coaching by Corey LLC Coaching Basics (2-12 minute sessions: choose to switch or continue to stay at same table) Session content: Discussion topics will vary to meet the needs of the group. Topics will be generated by the participants of said group, and will touch on areas of interest for new coaches. Areas of interest may include: core competencies, training, session structure, marketing, coaching agreements, owning a coaching business, etc. Participants are encouraged to come with questions for discussion. Session goals: To engage in discussion topics that will answer questions and address concerns for new coaches. To move new coaches forward in their coaching journey. Some possible questions for discussion are listed below. Feel free to use them as a springboard to create your own. What are 5 things you wish you knew more about Wellness Life Coaching? How may a positive mindset move coach and client forward in the coaching relationship? What is the power of curiosity in coaching?

2 How may coaching presence help get the client to the next stage of behavioral change? What part may strengths-based coaching play in a coaching relationship? How may being coached by another coach be significant for a new coach? How do you plan to apply coaching in your life? Let s have some fun discussing topics that will enhance our coaching skills and practice. A helpful reference: International Coaching Federation website:

3 The SCARF Model & its Application in Wellness Coaching Having a positive sense of belonging and connectedness are all critical aspects of healthy human functioning, interaction and thriving. We know that isolation and stress can lead to illness and even death. Creating safe space and co creating a positive alliance between coach and client are at the foundation of the facilitative conditions for coaching. Clients need to feel safe enough to explore unsafe and new territory. The coaching relationship provides the context of safe space while empowering the client to take action towards their goals and well life vision. Dr. David Rock, Director of the NeuroLeadership Institute, has investigated the neuroscience behind social interaction that can positively impact the coach/client relationship or conversely create stress and potentially impact results. According to Dr. Rock, understanding how the brain works, can help coaching professionals to better tailor their language, strategies, and goals to be in alignment with an individual s hard wired way of thinking and lead to a more effective and ultimately more rewarding relationship for both coach and client. In his SCARF model, he has identified five social domains that our brains are constantly monitoring mostly below conscious awareness and interpreting as reward or danger. These include: Status, Certainty, Autonomy, Relatedness and Fairness. We know that money and food are considered primary human rewards. Specific circuits in the human brain light up when either are offered as a reward. Rock has identified similar research that reveals how the five SCARF domains have the same impact as money and food. His research has led him to the conclusion that the brain also equates social needs with survival in terms of hierarchy of need. How well social need is met in the coaching relationship can therefore have a significant impact, positive or negative. Rock describes any action or perception that moves one towards a positive reward response as the toward response. As coaches we are interested in creating the conditions for a toward response in our clients. This model offers a compelling investigation into how we can utilize it to maximize the coaching experience! The specific domains of the SCARF model and their implications for coaching are briefly outlined in the chart below. Resources: 1. SCARF: a Brain Based Model for Collaborating with and Influencing Others by David Rock First published in the Neuroleadership Journal, Issue one, SCARF in 2012: Updating the Social of Collaborating with Others by David Rock and Christine Cox, PhD 4. Coaching with the Brain in Mind Foundations for Practice by David Rock and Linda J Page PhD 5. UTube: SCARF Model Influencing Others with Dr. David Rock bg4 1

4 Domain Definition What We Know from Status The perception of When we experience an increase where we fit in in status, a reward circuit is relation to the activated that is similar but people around us. actually greater than the way we respond to a monetary reward. When we experience a drop in status, networks in the brain light up in the same way as when we experience physical pain. How We Bring Status into Coaching Stepping into the coaching mindset: empathy, non judgment and Unconditional Positive Regard (Carl Rogers) Appreciate the client as: naturally creative, resourceful and whole 1 A hero on their journey with hopes & dreams; and so much more that their thoughts, behaviors and habits. Turn failure into a positive learning experience. Celebrate awareness, new skills, learning and all successes. Acknowledge more than compliment. The Coaching Empowerment Triangle 2 : The Coach empowers the client Both the coach & the client empower the coaching relationship When the coaching relationship is strong, it empowers the client. Coaching Relationship Coach Client 1 Co Active Coaching by Henry Kimsey House, Karen Kimsey House, Philip Sandahl and Laura Whitworth 2 Co Active Coaching by Henry Kimsey House, Karen Kimsey House, Philip Sandahl and Laura Whitworth 2

5 Domain Definition What We Know from Certainty A sense of control The brain works to predict what about the future. will happen next. Ambiguity or a perception of lack of control generates a danger response. Feeling in control comes when things feel manageable things feel manageable when they are broken down into small manageable pieces. How to Bring Certainty into Coaching When creating the alliance: Clarify what coaching is and is not, and what to expect. Make clear & solid agreements. Create safe space. Use direct & authentic communication. Maintain the client s agenda: meet the client where they are. When developing the Action Plan: Facilitate a clear & do able plan. Define SMART goals & action steps. Incorporate the TransTheoretical model of readiness for change to ensure that the plan is oriented to the participant s true stage of readiness for each are of focus. Establish consistent accountability: Identify how the client will be accountable to themselves. Build the check in into the coaching session. Domain Definition What We Know from How to Bring Autonomy into Coaching Autonomy The perception of control over one s life. When there is the experience of choice and some autonomy in a situation, stress levels decrease. Stress levels increase when there is a perception of no control, no choices, and no ability to impact or control the impact to oneself. Ensure that the client owns the content while you as coach own the process. Explore possibility thinking & different perspectives wherein the client can identify options and choose the one that feels right. Take an experimental approach in designing goals and actions steps. Adjust with the client along the way. Ensure that the client is the one who identifies and names their commitment to action at the end of the coaching session not you! Reinforce the client s accountability to themselves. 3

6 Domain Definition What We Know from Relatedness A sense of being The brain perceives people that connected. we have not connected with as an automatic threat. When there is a positive connection we generate an oxytocin response a sense of bonding that puts the other in the category of like me as opposed to not like me. How to Bring Relatedness into Coaching Connect on a human level with head, heart and gut. Model & promote the same for your client. Be the real deal your authentic self; leave your ego at the door! Use metaphor and even experiential exercises (i.e., visualization) to enhance the client s awareness and relationship to: Self & Self Care Sense of Purpose & Meaning Family Friends Nature Work Community Promote connection to self: Shine the light on the client s inner strengths, values, desires and motivation. When appropriate, share personal experience. Domain Definition What We Know from Fairness A sense that one is being given a fair deal or engaged in fair play. A fair exchange activates the reward circuitry. A feeling of not being treated fairly activates an automatic threat. How to Bring Fairness into Coaching Co create mutual agreements that may be reviewed and adjusted. Co design the alliance: How best to coach the client How to address negative self talk How to interrupt the client The client will bring up anything that does not feel right Transparency Provide any and all Disclosures. Evaluate together how the client is doing, how the coaching is going, what would make it even better. 4