THE OHIO STATE UNIVERSITY WEXNER MEDICAL CENTER

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1 THE OHIO STATE UNIVERSITY WENER MEDICAL CENTER Physician Referral Guide I1

2 IT S NEVER BEEN EASIER TO REFER TO OHIO STATE Refer your patients to The Ohio State University Wexner Medical Center in just two steps: 1. Complete our single-page Universal Referral Form located at wexnermedical.osu.edu/referralform. 2. Fax the referral form and clinical documentation to For referrals to the James Cancer Hospital and Solove Research Institute, please fax to ? After we have received your fax: We will contact your patient directly to schedule a convenient time and location for his or her appointment. We will send you confirmation of your patient s appointment for your records. We can send this notification via mail, fax or DocLink, per your preference. Update your contact preference in your Wexner Medical Center physician database by calling Physician Relations at If you have any questions during any part of the referral process or about the status of your patient, please call our referral specialists at DocLink DocLink If you are a DocLink user, you can refer your patients electronically. DocLink is Ohio State s web-based program that provides real-time, HIPAA-protected access to all electronic health records. It provides prompt communication of the patient s diagnosis, medications, test results and treatment plan, and allows you to place orders for tests and send referrals electronically. Not a DocLink user? Visit wexnermedical.osu.edu/doclink to enroll today. Questions? Call I

3 BETTER CARE THROUGH PARTNERSHIP & COLLABORATION The Ohio State University Wexner Medical Center is committed to making it easier than ever to refer patients. Through our referral partnership, we will work with you to create a collaborative, personalized treatment plan for your patient, allowing you to maintain your patient s primary care. We will assist you with diagnosis, treatment and any required monitoring. After being seen at Ohio State, your patient will be transitioned back to you for ongoing care. Physician-to-Physician Consult Through Ohio State s Transfer & Physician Consult Line, you and your staff have immediate access to our physicians and specialists 24/7 for questions and guidance. You can speak with a trained nurse triage specialist who will coordinate transfers to the physician of your choice or to the physician on-call to help you address your patient s needs. Call for this service. Find a Doctor Our trained referral team will arrange patient appointments with the appropriate department or specialty area at Ohio State. However, if you prefer referral to a specific doctor, you can indicate so on the Universal Referral Form. Visit wexnermedical.osu.edu/find-a-doctor to learn about each of our physicians background and specialties. Healthcare Services As the only academic medical center in central Ohio, we provide the most advanced, comprehensive medical specialties. Visit wexnermedical.osu.edu/healthcare-services to learn about our departments and healthcare services. Referring Physician Contact Database Communicating with you is critical. If you would like to add or update your office location, contact information, communication preferences (fax, U.S. mail or DocLink) or other information in our physician database, please contact Physician Relations at MDRelations@osumc.edu or call I 3

4 IT S NEVER BEEN EASIER TO COMMUNICATE WITH OHIO STATE WENER MEDICAL CENTER Interoperability Initiatives We offer our provider network interoperability options to exchange and utilize patient information. We have implemented and participate in these initiatives: CliniSync Ohio s health information exchange Carequality Network-to-network trust framework that allows providers to securely share data ehealth Exchange/The Sequoia Project A rapidly growing community of exchange partners who share information under a common trust framework Direct Exchange Communications Securely transmit messages containing patient information Ohio State also has the ability to integrate directly with these vendor EMRs: Epic Athenahealth eclinicalworks Cerner Share Images Ohio State can send and receive radiology, cardiology or other images using Nuance PowerShare Network. Go Paperless If you receive faxes or U.S. mail and would like to move to one of the online methods above, please contact Physician Relations at MDRelations@osumc.edu or call Faxing is still supported for lab results, radiology/cardiology/endoscopy and other procedure results and referral letters as well as for notifications when a patient of yours is seen in the emergency department, held for observation or admitted. Insurances We Accept Ohio State facilities and providers accept most insurance plans. For a complete listing of insurances, visit wexnermedical.osu.edu/insurance. 4 I THE OHIO STATE UNIVERSITY WENER MEDICAL CENTER

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6 WENER MEDICAL CENTER REGIONAL OUTREACH TEAM Your regional outreach team can help you navigate Ohio State Wexner Medical Center, including: Referral information, issues or concerns DocLink signup Requests for visits/calls with Ohio State physicians Requests for patient materials Access to CME OUTREACH COORDINATORS BY LOCATION AND SERVICE LINE Central Ohio Jennifer Rehklau North/Northeast Ohio Susan Prewitt South/Southeast Ohio Karen Mitchell I

7 Organ Transplant EMS Heart and Vascular Heidi Erb Connie McCarthy Bill Cox, Director, Outreach Operations Cancer Zach Brown Leslie Blincoe I7

8 WHY REFER A PATIENT TO OHIO STATE WENER MEDICAL CENTER? As the only academic medical center in central Ohio, Wexner Medical Center provides your patients access to cutting-edge technology, a robust research program and a team approach to care that keeps you involved and connected. OHIO STATE IS: Rated one of America s Best Hospitals by U.S. News & World Report for 26 consecutive years In , 10 of our specialties were nationally ranked, seven of which are featured in the top 25. Fewer than 0.5 percent of hospitals in the country achieved that honor. Ranked specialties: Cancer; Cardiology and Heart Surgery; Diabetes and Endocrinology; Ear, Nose and Throat; Geriatrics; Neurology and Neurosurgery; Nephrology; Orthopedics; Pulmonology; and Urology. Ohio State is also rated high-performing in two adult procedures/ conditions: Gastroenterology and GI Surgery, and Rehabilitation. Becker s Hospital Review selected us for its 2018 list of 100 Great Hospitals in America for excellence in quality patient care and clinical research, leadership in innovation and our rankings and awards Home to more Castle Connolly Top Doctors than any other central Ohio hospital Magnet-designated for national nursing excellence in three hospitals Visited by more than 1.8 million patients each year A medical research powerhouse with more than 20 centers and institutes and 25 core research laboratories actively conducting 2,000+ studies A National Cancer Institute-designated comprehensive cancer center A referral to Ohio State is not only easy for you, but easy for your patient. With more than 100 facilities in central Ohio, patients can often see a specialist closer to home with convenient access and quick scheduling. 8 I THE OHIO STATE UNIVERSITY WENER MEDICAL CENTER

9 Top Doctors 2018 A Cancer Center Designated by the National Cancer Institute I9

10 WORLD-CLASS FACILITIES CLOSE TO YOUR PATIENTS Convenience matters and is an important consideration when choosing treatment locations, particularly when handling a stressful medical condition or long-term follow-up care. Accessibility and distance can be key factors in determining patient adherence to a prescribed care plan. Ohio State has more than 100 facilities across central Ohio and multiple regional facilities. This includes seven hospitals and 12 multispecialty community locations. In addition, Ohio State has 18 regional locations so we can provide care closer to your patient s hometown. Health care at The Ohio State University Wexner Medical Center includes seven hospitals: University Hospital: The flagship patient care facility has more than 600 beds. It is a designated Level I trauma center. It s also home to the most advanced intensive care units in the area, including a Level III neonatal intensive care unit and a comprehensive burn center. Brain and Spine Hospital: This 60,000-square-foot, 116-bed hospital includes specialized units for stroke care, neurotrauma and traumatic brain injuries, spinal cord injuries and spine surgery, epilepsy, chronic pain, acute rehabilitation and neurosurgery. Dodd Rehabilitation Hospital: This facility is home to Ohio State s nationally accredited rehabilitation inpatient program specializing in stroke, brain and spinal cord rehabilitation. The program is dedicated to physical medicine and rehabilitation research, training and treatment. Ohio State Harding Hospital: This 73-bed hospital offers the most comprehensive mental health and behavioral health services in central Ohio in inpatient and outpatient settings. 10 I

11 The Ohio State University Comprehensive Cancer Center Arthur G. James Cancer Hospital and Richard J. Solove Research Institute (OSUCCC James): The only cancer program in the country that features a National Cancer Institute (NCI)-designated comprehensive cancer center aligned with a nationally ranked academic medical center and a free-standing cancer hospital on the campus of one of the nation s largest public universities. - One of only 49 comprehensive cancer centers in the nation as designated by the NCI, a designation that we have maintained through competitive renewal since More than 200 oncologists, each of whom specializes in one type of cancer. This expert sub-specialization leads to more productive integration with cancer research and, ultimately, to better outcomes. - With 21 floors, 356 beds and more than 1.1 million square feet, The James is the third largest cancer hospital in the nation. - One of only a few cancer centers in the nation funded by the NCI to conduct both phase I and phase II clinical trials on novel anticancer agents sponsored by the NCI. - More than 340 cancer researchers from 11 of the 15 colleges at The Ohio State University are members of an OSUCCC James research program. Richard M. Ross Heart Hospital: This 150-bed facility is the only nationally ranked heart hospital in the area, according to U.S. News & World Report. University Hospital East: This hospital blends academic medicine with a community-based setting in a comprehensive outpatient facility (543 Taylor Ave.) and 200-bed hospital (181 Taylor Ave.) on Columbus s East Side. It provides a full range of medical and surgical services, including orthopedics, general surgery, vascular surgery, plastic surgery, ENT, cardiovascular and pulmonary care, family medicine, general internal medicine and emergency medicine, as well as benign hematology and general oncology clinics. I 11

12 CENTRAL OHIO COMMUNITY LOCATIONS Beyond our seven hospitals, Ohio State has more than 100 facilities across central Ohio to provide convenient patient access and the most technologically advanced research, teaching and patient care possible. Like our hospitals, our modern medical offices, labs and classrooms are balanced by interior design and natural spaces that promote healing and invite private reflection. Some of our central Ohio facilities include: 1. Eye and Ear Institute 915 Olentangy River Road Columbus, OH Havener Eye Institute Dublin 6435 Post Road Dublin, OH Havener Eye Institute Westerville 484 County Line Road W., Suite 240 Westerville, OH JamesCare Gynecologic Oncology Mill Run 3651 Mill Run Drive Hilliard, OH Jameson Crane Sports Medicine Institute 2835 Fred Taylor Drive Columbus, Oh Martha Morehouse Outpatient Care 2050 Kenny Road Columbus, OH McCampbell 1518 Dodd Drive Columbus, OH Obstetrics and Gynecology Kenny Road 2020 Kenny Road Columbus, OH Ohio State Integrative Medicine 2000 Kenny Road Columbus, OH Ohio State Internal Medicine and Pediatrics Hilliard 3691 Ridge Mill Drive Hilliard, OH Outpatient Care East 543 Taylor Ave. Columbus, OH Outpatient Care Gahanna 920 N. Hamilton Road Gahanna, OH Outpatient Care Lewis Center 6515 Pullman Drive Lewis Center, OH Outpatient Care Stoneridge Dublin 3900 Stoneridge Lane Dublin, OH Outpatient Care Upper Arlington 1800 Zollinger Road Columbus, OH Philip Heit Center for Healthy New Albany 150 W. Main St., Suite C New Albany, OH Stefanie Spielman Comprehensive Breast Center 1145 Olentangy River Road Columbus, OH Stonybrook Medical Center 5175 Morse Road Gahanna, OH Worthington 160 W. Wilson Bridge Road Worthington, OH I THE OHIO STATE UNIVERSITY WENER MEDICAL CENTER

13 Lewis Center Westerville H H 11 H H : University Hospital : University Hospital East I 13

14 Ohio State Wexner Medical Center Phone Directory 14 I

15 Need to refer? The best way to refer your patients to The Ohio State University Wexner Medical Center is by completing our single-page Universal Referral Form located at wexnermedical.osu.edu/referralform and faxing it and clinical documentation to If you re a DocLink user, you can refer electronically through the DocLink portal. Need to know more about our services? Visit wexnermedical.osu.edu/healthcare-services to learn about our departments and healthcare services. Need to contact a specific department? Call our main phone line at , or refer to this master listing of our departments and divisions to schedule an appointment or call with additional questions. SPECIALTIES SERVICES Phone Number Hospital Location Central Ohio Community Regional Outreach Addiction Medicine Drug and alcohol addiction recovery services (OSUWMC will schedule directly with patient) Allergy and Immunology Care Allergy skin testing, allergy shots and sublingual drops Arthritis and Rheumatic Diseases Arthritis, rheumatoid arthritis, osteoarthritis, osteoporosis and related conditions Assistive Technology Center Providing assistive devices (wheelchairs, scooters, specialized computer equipment, etc.) for people with physical, cognitive or sensory disabilities Asthma Care Asthma care and advanced asthma management Audiology/Hearing Loss Hearing and balance disorders, hearing aids and cochlear implants Bariatric Surgery Info sessions and clinical evaluation for a surgical solution to obesity Blood Draw Lab Outpatient blood and urine specimen collection and laboratory testing services Brain & Spine Hospital: Martha Morehouse Outpatient Care: Ross Heart Hospital: Stoneridge Medical Services: UH East: Outpatient Care East: Burn Center Outpatient care for burn wounds, complex burn management and serious skin conditions I 15

16 wexnermedical.osu.edu/healthcare-services SPECIALTIES SERVICES Phone Number Hospital Location Central Ohio Community Regional Outreach Cancer OSUCCC James Comprehensive cancer prevention, screening, detection, diagnosis, treatment, survivorship and research with sub-specialized, multidisciplinary teams of experts in medical oncology, surgical oncology, radiation oncology, hematology, pathology, radiology, research and others. Offering hundreds of active or pending clinical trials The James Cancer Network includes Wooster Community Hospital Health System, Clinton Memorial Hospital, Madison Health and St. Rita s Medical Center. Cardiac Rehabilitation Recovery after a heart-related event Bellefontaine, Bucyrus, Lancaster, Marysville, Ontario, Upper Sandusky, Galion, Mt. Vernon Cardiac Surgery Treatment of complex cardiac surgery patients, including coronary artery bypass, heart valve surgery, aortic surgery, endovascular and transcatheter procedures and more Canal Winchester, Washington Court House Dentistry Services (College of Dentistry) Faculty practice and oral maxillofacial pathology Dermatology General dermatology, contact dermatitis, phototherapy and psoriasis Diabetes and Endocrinology Digestive Diseases/ Gastroenterology Endocrinology, diabetes and metabolism Diagnosis and treatment of digestive diseases, including liver, pancreas, foregut/ esophagus, gallbladder and inflammatory bowel disease Ear, Nose and Throat/ Otolaryngology Diagnosis and treatment of ear, nose and throat, as well as allergy/immunology care, facial plastic and reconstructive surgery, hearing and balance, sinus care, skull base surgery, sleep surgery, voice and swallowing disorders Emergency Department University Hospital Level 1 Trauma Center, fullservice, state-of-the-art facility equipped to handle any medical emergency I Emergency Department, University Hospital East Level III Trauma Center, fullservice, state-of-the-art facility equipped to handle any medical emergency

17 main phone line SPECIALTIES SERVICES Phone Number Hospital Location Central Ohio Community Regional Outreach Endoscopy Gastrointestinal endoscopy and colonoscopy Epilepsy Monitoring Unit Specialized inpatient unit designed to evaluate, diagnose and treat seizures in patients of all ages (OSUWMC will schedule directly with patient) General Surgery/ Gastrointestinal Surgery Advanced surgical options for general, gastrointestinal, colon and rectal surgery Genetics Outpatient risk assessment and consultation services including cancer, cardiovascular, neurological and medical genetics and genomics Geriatrics Primary care treatment of diseases and disabilities uniquely affecting older adults (immobility, instability, incontinence, impaired memory) Hand and Upper Extremity Center Diagnosis, treatment, surgery and rehabilitative therapy Health and Fitness Center Classes, pool and advanced fitness equipment Heart and Vascular Care Comprehensive heart and vascular care, including women s heart health, heart valve diseases, heart failure, heart rhythm disorders, integrated vascular center and interventional cardiology Bellefontaine, Bucyrus, Lancaster, Marysville, Ontario, Upper Sandusky, Galion Mt. Vernon, London, Washington Court House Hematology (Benign) Hepatology/Liver Diseases Clinical care of patients with non-malignant blood disorders, including sickle cell anemia, hemophilia, TTP and Van Willebrand disease Care of all liver-related conditions Hyperbaric Medicine Treatment for wounds, radiation injuries, air/gas embolisms and carbon monoxide poisoning Imaging MRI, CT, PET-CT, screening and diagnostic breast imaging (mammography), molecular imaging and nuclear medicine, heart and vascular imaging, lung cancer screening, ultrasound and general radiology services like -rays Macy s Easton (mammography) I 17

18 wexnermedical.osu.edu/healthcare-services SPECIALTIES SERVICES Phone Number Hospital Location Central Ohio Community Regional Outreach Infectious Diseases Infectious disease care including bacterial, fungal, viral and other infections, including HIV/AIDS Inpatient Rehabilitation (Dodd Rehabilitation Hospital) Inpatient rehabilitation hospital for recovery following head injury, stroke, spinal cord injury, orthopedic or general medical conditions resulting in loss of function Integrative Medicine Complementary therapies including acupuncture, medical massage, stress management, yoga and primary care Interventional Radiology Minimally invasive image-guided procedures to diagnose and treat diseases in nearly every organ system Kidney Diseases Kidney diseases, injury and dialysis Bellefontaine, London Mammography Breast imaging experts experienced in detecting breast cancer providing the latest screening digital mammography technology (e.g., 3D/tomosynthesis) and diagnostic breast imaging Macy s Easton Two mobile mammography units Maternal Fetal Medicine/ High-Risk Pregnancy Comprehensive high-risk management of both fetal and maternal health conditions including prenatal diagnosis, fetal treatment of complex conditions and genetic counseling Men s Sexual Health Neurological Surgery Neurology Male urologic conditions that may impact sexual function Neurological surgery cases including brain tumors, neuro-oncology, spinal surgery, trauma, neurovascular surgery, neuromodulation, peripheral nerve surgery and more Treatment of brain and spine disorders, brain injuries, movement disorders, cognitive disorders and neuromuscular disorders Mansfield Neuromodulation Neuromodulation treatments including deep brain stimulation and focused ultrasound ablation for patients with movement disorders I

19 main phone line SPECIALTIES SERVICES Phone Number Hospital Location Central Ohio Community Regional Outreach Nisonger Center Nutrition Neurodevelopment disorders/ developmental disabilities Nutrition counseling Ob/Gyn and Midwifery General obstetrics, gynecology and nurse midwifery services Occupational Medicine Occupational therapy helps those with physical and cognitive injuries/conditions to perform tasks of daily living Ophthalmology/ Eye Care Routine eye exams and advanced treatments using the latest diagnostic, medical and surgical techniques to treat, cure and prevent eye disorders and diseases Optometry (College of Optometry) Specialty optometric care such as contact lenses, low vision rehabilitation, binocular vision, vision therapy, pediatric optometry and medical eye care Orthopedics General orthopedics, hip and knee reconstructive surgery, foot and ankle, fragility fracture, hand and upper extremity, hip preservation, musculoskeletal infection, shoulder, spine and trauma Outpatient Rehabilitation Outpatient rehab for patients following head injury, stroke, musculoskeletal injuries, spinal cord injury and orthopedic conditions Martha Morehouse: East: Gahanna: Gahanna YMCA: Hilliard YMCA: Lewis Center: Powell YMCA: UH East: Pain and Headache Center Management of chronic pain conditions Physical Medicine and Rehabilitation Evaluation and treatment for neuromusculoskeletal and disabling conditions that affect the brain, spinal cord, nerves, bones, joints, ligaments, muscles and tendons I 19

20 wexnermedical.osu.edu/healthcare-services SPECIALTIES SERVICES Phone Number Hospital Location Central Ohio Community Regional Outreach Plastic Surgery Podiatry Cancer reconstruction, lymphedema-relieving surgery, cosmetic surgery, restorative surgery and repair and spa services Foot, heel and ankle care Psychiatry/ Behavioral Health Counseling, medication management, ECT, psychotherapy and neuropsychologic testing treating anxiety, depressive, bi-polar and psychotic disorders (OSUWMC will schedule directly with patient) Pulmonary/Lung Treatment of asthma, chronic pulmonary infections, lung volume reduction surgery, interstitial lung disease, interventional and pulmonary rehabilitation Sleep Medicine Sleep studies, insomnia, sleep apnea, restless legs syndrome, snoring and narcolepsy Marysville Smoking Cessation Clinic Including both pharmacological and non-pharmacological therapies to help patients achieve and maintain a tobaccofree lifestyle Spine Care Non-surgical and surgical solutions for simple and complex spine problems including cervical, thoracic and lumbar spine issues and pain intervention Mansfield Sports Medicine Sports Rehabilitation Non-surgical and surgical solutions for sports injuries affecting muscles, bones and joints Rehabilitation and recovery from sports injuries Thoracic Surgery Multidisciplinary approach to the treatment of chest, lung and esophageal issues, including lung volume reduction surgery, surgical lung cancer treatment and other robotic and minimally invasive surgeries I

21 main phone line SPECIALTIES SERVICES Phone Number Hospital Location Central Ohio Community Regional Outreach Transfer Center Triage nurses to assist with ED-to-ED transfers, hospital-tohospital direct admissions and transport for critically ill patients Transplant Center Comprehensive transplant center, home to one of the largest organ transplant programs in the nation Heart: Lung: Kidney, Liver, Pancreas: Auto Islet: Urogynecology Female pelvic medicine and reconstructive surgery Urology Treatment for kidney stones, reproductive or urinary conditions, cancers, reconstruction and general conditions Weight Management Complete health and wellness approach to non-surgical weight management Wheelchair Clinic Conducts assessments of patient needs, conditions and abilities and helps fit each patient with customized transportation aid Women s Health, Center for Primary care, endocrinology, gynecology, gynecologic dermatology, menopause, sexual health and facial plastic surgery Wound Care Diagnosis and treatment for slow-healing wounds I 21

22 Introducing an easy way to communicate directly with Ohio State surgeons. Use our New Surgery Referrals app to quickly access surgeons cell phone numbers, addresses and more. New Surgery Referrals to The Ohio State University Wexner Medical Center Download now at go.osu.edu/referralapp Use activation code W3xn3r$urg3ry Disclaimer: This app is a pilot for the Department of Surgery and is not a complete listing of every surgeon at Ohio State. Information for ENT-Facial Plastic Surgery, Orthopaedic Surgery, Neurosurgery, Urology, Plastic Surgery and Ob/Gyn Surgery is not available at this time. You may not text or personal health information to a physician. DocLink Staying up-to-date on your patients progress has never been easier. 22 I When you refer your patients to The Ohio State University Wexner Medical Center, we want to keep you well-informed of their experience in our hospitals, so that they can make a seamless transition back to your care. DocLink is Ohio State s web-based program that provides real-time, HIPAA-protected access to all electronic health records. It provides prompt communication of the patient s diagnosis, medications, test results and treatment plan, and allows you to place orders for tests and send referrals electronically. Get enrolled today by visiting wexnermedical.osu.edu/doclink or calling

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24 HELPFUL OHIO STATE RESOURCES The Ohio State University Wexner Medical Center Main Information Line Hospital to Hospital Transfer/STEMI Line Patient Scheduling Referrals Universal Referral Form Fax Line Referral Assistance (Option 2) Physician-to-Physician Consult Patient Financial Services Assistance Medical Information Management/Release of Information MIM Fax Physician Relations DocLink The Ohio State University Comprehensive Cancer Center Arthur G. James Cancer Hospital and Richard J. Solove Research Institute For questions or to make a referral / Fax wexnermedical.osu.edu CORP I 24