Quality Care to the End of Life

Transcription

1 Quality Care to the End of Life Ann Gihl, RN, BSN Pulmonary Hypertension Nurse Clinician Park Nicollet Health Care, Heart & Vascular Center St. Louis Park, MN Gail Johnson, MS, RN, CCRN, CPHQ Director, Simulation Center for Patient Safety HealthPartners at Metropolitan State University St. Paul, MN

2 Where there s life, there s hope. Cicero

3 End-of-Life Issues In 1997, only 4 out of 126 medical schools had a course on end of life for physicians. Only 10% of clinical guidelines for life-limiting diseases include significant information on end-of-life discussion. Mast, 2004

4 Death in America Curriculum Emanuel LL, von Gunten CF, Ferris FD, eds. The Education in Palliative and Endof-life Care (EPEC) Curriculum: The EPEC Project, 1999, 2003.

5 Life Completion & Closure Symptom management Allow quality remaining time Focus on important issues Complete / close lives in meaningful way

6 Consider your practice setting.

7 Hospice vs. Palliative Care Hospice 6 months or less to live Comfort care focus Palliative Care Continue treatment options Quality of life focus

8 Palliative Care Palliatus Latin word for cloak or cover Photo courtesy of Ryan Keaveney wraps the patient with support to reduce the burden of illness

9 Palliative Care Palliative care is an approach that improves the quality of life for patients and their families facing the problems associated with life-threatening illness, through the prevention and relief of suffering. Key is early identification & assessment & treatment of pain & other problems, physical, psychosocial and spiritual. World Health Organization

10 When to Consider Palliative Care Disease progression, especially with functional decline. Pain and/or other symptoms not responding to optimal medical treatment. Need for advance care planning. Guidelines met for hospice eligibility but not ready

11 Clinical Signs of Need for Palliative Care > 3 chronic conditions Functional decline Patient/Family desire for low-yield therapy Increasing frequency of outpatient visits, emergency department visits, or hospitalizations HYHA Stage III or IV heart failure despite optimal medical management Oxygen dependent, O 2 saturation < 88% on RA ICSI, 2007

12 Clinical Signs of Need for Palliative Care (cont) Unintentional weight loss Dyspnea with minimal exercise Caregiver stress support needed Increased confusion Increased safety concerns Increased ascites requiring paracentesis Dialysis ICSI, 2007

13 We frequently attempt to prolong life at all costs.. We often succeed

14 "The obligation of physicians to relieve human suffering stretches back to antiquity. Despite this fact, little attention is explicitly given to the problem of suffering in medical education, research or practice." Eric Cassell

15 Theory of Unpleasant Symptoms Symptoms Dyspnea Fatigue Multiplicative Effects

16 Symptoms of Suffering Physical Financial pressures Social isolation Coping strategies lost

17 Theory of Chronic Sorrow Sadness or sorrow over time Cyclic with no predicable end Triggered internally or externally; brings to mind a person s losses, fears or disappointments Progressive & can intensify Eakes (1998) Photo courtesy of Bret Arnett

18 Quality Doing the right thing, at the right time, in the right way, for the right person, and having the best possible results. Safe Effective Patient-centered Timely Efficient Equitable AHRQ Quality indicators

19 Quality Indicators Limited improved outcomes Symptom management Advanced care planning Improved outcomes Communication Spirituality Family caregiver social support National Institute of Health

20 Modified from ICSI, 2007

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22 Quality of Life

23 Modified from ICSI, 2007

24 Modified from ICSI, 2007

25 Modified from ICSI, 2007

26 Physical Dyspnea Fatigue Pain

27 Cultural Aspects of Care Avoid stereotypes Personalize care Ask what they prefer Use medical interpreters

28 Psychological Regular ongoing assessment Treatment & interventions based on goals Expect depression & anxiety Utilize screening tools

29 Social Regular care conferences Referrals as needed Financial concers Caregiver coping

30 Spirituality Concerned with the ultimate ends and values and search for meaning in one s life. How one copes, and sense of well being is directly related to spirituality. Hope deferred makes the heart sick. Proverbs 13:12

31 Ethical & Legal Aspects Informed consent Patient s goals, preferences & choices are respected Advanced care planning

32 Imminent Death

33 Current Recommendations Identify & plan early Improve & enhance care planning Address care interventions to relief suffering Reassess & readjust Document & plan Increase your own knowledge & skills Incorporate holistic guidelines Effective communication

34 Life Limiting Disease Guidelines Guidelines should include Information on disease natural history Physical and psychological symptoms Supporting family caregivers Spiritual issues End of life goals of care Other ethical & economic issues (Mast, 2004)

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36 Crucial Conversations Advance preparation Build the environment Communicate well Deal with reactions Encourage & validate emotions ICSI, 2007

37 Advance Preparation Getting started Be fully aware of the situation Mentally rehearse the way you wish to present information

38 Build a Therapeutic Environment and Relationship Set the stage Appropriate location Consider tissues Sit What does the patient/family understand What does the patient/family want to know

39 Communicate Well Provide warning shot Sensitive but straightforward Avoid medical jargon Allow time for silence & questions

40 Deal With Patient & Family Reactions Expect range of emotions Grief reactions Varied degrees and time frames Avoid defensiveness

41 Establish Plan Reassure that abandonment will not occur Explore plan of care Tests Appropriate referrals Establish follow-up appointment Ensure patient/family is safe

42 We Can Give Hope Hope for control Hope for resolving personal relationships Hope for a dignified life in the face of a life-limiting illness as PH

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45 Always expect hopefulness. The object of hope changes with time. It is a true clinical skill to try to find hope for realistic goals.

46 References Davidson, P., Dracup, K., Phillips, J., Daly, J., Padilla, G. (2007). Preparing for the worst while hoping for the best: The relevance of hope in the heart failure illness trajectory. Journal of Cardiovascular Nursing: 22(3). Curriculum Emanuel LL, von Gunten CF, Ferris FD, eds. The Education in Palliative and End-of-life Care (EPEC) Curriculum: The EPEC Project, 1999, Lorenz, K., Lynn, J., Morton, SC., et.al. (2004) End-of-life care and outcomes. Summary, Evidence Report/Technology Assessment No AHRQ Publication No. 05-E Rockville, MD: Agency for Healthcare Research & Quality. Mast, K., Salama, M., Silverman, G., Arnold, R. (2004) End-of-life content in treatment guidelines for life-limiting diseases. Journal of Palliative Medicine: 7 (6). Kirkpatrick, J., Kim, A. (2006). Ethical issues in heart failure. Perspectives in Biology and Medicine Shafazand, S., Goldstein, M., Doyle, R. et. al. (2004) Health-related quality of life in patients with pulmonary arterial hypertension. Chest: 126 (5). Eakes, G., Burk, M., Hainsworth, M. (1998) Middle-range theory of chronic sorrow. Journal of Nursing Scholarship: 30 (2). Health care guideline: palliative care. ICSI Institute for Clinical Systems Improvement. First edition January Available at Accessed September 20, National Institutes of Health State-of-the Science Conference Statement on Improving End-of-Life Care. National Institutes of Health State of the Science Conference Statement. Dec 6-8, Available at EndOfLifeCareWOWO24html.htm. Retrieveved September 25, 2007.