An Overview of CPAP Services in Australian Community Pharmacies
|
|
- Scarlett Summers
- 6 years ago
- Views:
Transcription
1 An Overview of CPAP Services in Australian Community Pharmacies We would be grateful if you would agree to take part in our study by answering all questions and returning the questionnaire to the researchers in the reply-paid envelope. Page 1 of 15
2 Page 2 of 15
3 This questionnaire is divided into two sections. We ask that the staff member who is MOST regularly involved in CPAP services complete section one. In some pharmacies, this person may be a pharmacy assistant or technician. Section two must be completed by a pharmacist involved in CPAP services. Thank you for your participation. SECTION ONE To be completed by the staff member MOST regularly involved with CPAP. Q1. Does your pharmacy currently provide CPAP services? Yes Please proceed to Q2. No Thank you no further questions are required. If you would like to comment on the reasons for discontinuing your CPAP service please do so in the space provided at the end of the questionnaire (Q40). PHARMACY DETAILS Q2. Which of the following best describes the location of the pharmacy? Shopping Centre Strip Mall Medical Centre Residential Other: Q3. Which of the following best describes the geographical location of the pharmacy? Metropolitan Suburban Regional Semi Rural Rural Remote Q4. Which of the following best describes the brand of the pharmacy? Chain Franchise Banner/ Buying Group Independent Other: Page 3 of 15
4 Q5. How many staff does the pharmacy currently employ? Pharmacists Dispensary Technicians Pharmacy Assistants Other: Full time Part Time Casual Q6. Please list the pharmacy s regular hours of operation and tick which days comprehensive CPAP services are available (ie. services besides sale of machines and equipment, such as patient appointments). Monday Tuesday Wednesday Thursday Friday Saturday Sunday Opening Time Closing Time CPAP Services Q7. Is the pharmacy currently Quality Care Pharmacy Program accredited? No Yes Currently undergoing accreditation process Q8. Does the pharmacy offer any other specialised health services in addition to CPAP? (Please tick all that apply) Clinical Interventions (registered pharmacy under the 5CPA) Disease State Management Service (registered under the 5CPA) Home Medicines Review Health Checks (please specify: ) Opioid Substitution Program Weight Loss Program (formal) Page 4 of 15
5 CPAP Service Particulars Q9. Where are CPAP consultations/ mask fittings conducted in the pharmacy? Private (non-enclosed) area Other: Private (enclosed) area or room Non-private area No designated area Q9a. Does this area include a bed or chair that allows the patient to try the mask on in different sleep positions? No Yes Q10. Does the pharmacy keep patient records of all current CPAP users? No Yes Q10a. If Yes, how many CPAP patients does the pharmacy currently have on record? Q11. Please tick all of the following services that are offered in the pharmacy: Machine Hire Mask Hire Machine Sales Mask Sales Mask fitting Sale of consumables (filters, seals, tubing, etc.) Home diagnosis machine hire Equipment servicing/ routine device checks Equipment repair Machine pressure checks Patient education Supply of educational materials: Leaflets DVDs Other: Counselling Patient follow-up Data downloads Written correspondence with referring physician: Initial visit only Ongoing Referrals Screening Please specify: Q11a. From your responses given in question 11 above, please rank the top THREE that you feel constitute the major part of your service: 1. (Most important) Page 5 of 15
6 Q12. How is your CPAP service advertised? (Please tick all that apply) In-store Local media Manufacturer (lists of suppliers) Referrals from physicians Word-of-mouth Pharmacy initiated promotion amongst local physicians Other: Q13. How many face-to-face CPAP-related patient consults take place each week in the pharmacy (on average)? More than 40 Q14. What is the AVERAGE length of time spent with a patient during their INITIAL consultation (ie. involving machine set-up and mask-fitting)? Less than 15 minutes Between 15 and 30 minutes Between 30 and 45 minutes Between 45 and 60 minutes More than 60 minutes Q15. How is CPAP initiated in the pharmacy? (Please tick all that apply) Doctor s prescription Pharmacist s recommendation Sleep clinic s recommendation (based on sleep study test results) Patient request Q16. Where do the MAJORITY of CPAP prescriptions presented at the pharmacy originate from? GP surgery (local) GP surgery (non-local) Specialist physician (public hospital) Specialist physician (private clinic) Various locales (not one place more than any other) Page 6 of 15
7 Training Q17. How many staff are trained to provide CPAP services? Pharmacists Dispensary Technicians Pharmacy Assistants Other: No. trained to provide in-depth services No. trained to provide basic services Q18. Which staff member is USUALLY involved (during a typical week) in an initial CPAP patient consultation (ie. involving machine set up and mask fitting)? Pharmacist Dispensary technician Pharmacy assistant Q19. Please tick the method that is most often used to train staff: Pharmacists Franchise or chain course CPAP Manufacturer Course External organisation course Inhouse Selfdirected No training undertaken Dispensary Technicians Pharmacy Assistants Other: Q20. Is there a system in place for training revision, review, or for maintaining currency of knowledge? No Yes Please specify: Q21. How confident are you in your knowledge of: (please tick) Obstructive Sleep Apnea Very confident Confident Somewhat confident Not very confident CPAP Page 7 of 15
8 Patient Follow-Up Q22. Does the pharmacy offer a formal patient follow-up service? No Please proceed to Q22a. Yes Please proceed to Q23. Q22a. What is the main reason for not providing a formal patient followup service? Lack of time Lack of resources Follow-up not viewed as part of pharmacy s role Follow-up is managed by a third party (eg. sleep clinic) Fear of interfering with other health care professionals roles Follow-up is only provided in certain circumstances Thank you please proceed to Q26. Q23. What is the main method used for follow-up services? Telephone Face-to-face SMS Social Media Other: Q24. How soon after a patient s initial visit would they be contacted for followup? Within 24 hours Within 3 days Within 7 days Within 14 days Within 28 days Greater than 28 days Q25. How many times during the first twelve months of a patient commencing on CPAP would they be contacted for follow-up? More than 10 A minimum of times, with further follow-up provided on a case-by-case basis. Page 8 of 15
9 Staff Member Details- Section One Q26. Please fill in the following details for the staff member that completed section one of the questionnaire: Q26a. What is your position in the pharmacy? (more than one may apply) Pharmacist Dispensary Technician Pharmacist-In-Charge Pharmacy Assistant Sole Proprietor/ Owner operator Manager (non-pharmacist) Partner Manager (pharmacist) Q26b. How many years of experience do you have in pharmacy? 0-3yrs 16-19yrs 4-7yrs 20-25yrs 8-11yrs 26-30yrs 12-15yrs More than 30yrs Q26c. Please tick the highest level of your educational qualifications: Secondary school Graduate Diploma TAFE Master s Degree Bachelor s Degree Doctorate Degree Bachelor s Degree with Honours This concludes section one. Thank you for taking the time to complete this questionnaire. Your participation is greatly appreciated. Page 9 of 15
10 SECTION TWO To be completed by the pharmacist MOST regularly involved with CPAP. Attitudes Towards CPAP Services Q27. What do you see as the biggest benefit of providing CPAP services? Financial Professional satisfaction Improved inter-professional relationships Improved professional image of the pharmacy Competitive edge Meets patient and community needs There is an undersupply of pharmacists providing this service Q28. What do you see as the biggest barriers to providing CPAP services? (Please rank the top THREE, with 1 being the biggest perceived barrier) Lack of time Lack of finances Lack of staff Turnover of trained staff Pharmacy infrastructure (eg. space, shelving) Lack of adequate training Indemnity and liability issues Inter-professional relationships Nearby competitors (including CPAP manufacturers) Online competitors (including CPAP manufacturers) Supply vs. demand (obtaining sufficient referrals) Lack of community awareness of sleep disorders and sleep apnoea Lack of support from the pharmacy profession Cost of equipment to patient Patient resistance to accept CPAP treatment Staff resistance to offering service Lack of motivation Q29. What do you see as the main advantage for patients sourcing CPAP through a community pharmacy as opposed to other CPAP providers? Accessibility and convenience of location Extended trading hours and trading days Pharmacist familiar with management of chronic diseases Pharmacist experienced with providing other specialist services Reduced waiting periods compared to other providers Patients able to meet other health needs while in the pharmacy Other: Page 10 of 15
11 Business Aspects Q30. Is the CPAP service offered in the pharmacy financially viable? Yes, financially viable No, service is run at a loss The service was initially run at a loss but is now viable The service was initially viable but is now run at a loss Q31. Which aspect of CPAP services provides the biggest financial gain? Q32. What is the pharmacy s average prescription volume per week? Q33. Is a fee for service charged? No, patient is only charged for products and equipment Yes, a fee for service is charged Q33a. If Yes, what is the fee for service arrangement: Patient charged an initial consult fee only Amount: $ Patient charged for every consult Amount: $ Patient charged for every consult, but initial consult fee is higher Initial consult: $ Subsequent consults: $ Other arrangement (please specify): Page 11 of 15
12 Future Directions Q34. Do you think pharmacies supplying CPAP services should adhere to a formalised set of professional guidelines? No Please proceed to Q35. Yes Please proceed to Q34a. Q34a. Should these standards be specific for the community pharmacy setting? No Yes Q34b. Who should author these guidelines? CPAP manufacturers Government body Pharmaceutical Society of Australia Pharmacy Guild of Australia Australasian Sleep Association Q34c. How important to you is the need for professional guidelines? Very important Important Somewhat important Not very important Please feel free to comment: Q35. Do you think pharmacies supplying CPAP services should undergo a formal accreditation process? No Yes Please feel free to comment: Q36. Do you think there is a need for more pharmacies to offer CPAP services? No (current demands are met with existing pharmacies) Yes (current demands are NOT met with existing pharmacies) Please feel free to comment: Page 12 of 15
13 Q37. If a pharmacy specific website directory for CPAP services was developed, would you like to be listed on it? No Yes Please feel free to comment: Q38. Is there room in your current CPAP service for role expansion or future directions that your pharmacy might take? Please provide details: Q38a. What is the biggest obstacle to implementing these changes? Q39. What do you see as the greatest area for improvement in your CPAP service (what could you do better)? Q40. Please feel free to comment on any aspect of CPAP services you feel have not been addressed in this questionnaire: Page 13 of 15
14 Staff Member Details- Section Two Q41. Please fill in the following details for the staff member that completed section two of the questionnaire: Q41a. Did the same staff member complete section one and section two of the questionnaire? No Please proceed to Q41b. Yes (Thank you there is no need to fill in this section if it has already been completed in section one). Q41b. What is your position in the pharmacy? (more than one may apply) Pharmacist Partner Pharmacist-In-Charge Manager (pharmacist) Sole Proprietor/ Owner operator Q41c. How many years of experience do you have in pharmacy? 0-3yrs 16-19yrs 4-7yrs 20-25yrs 8-11yrs 26-30yrs 12-15yrs More than 30yrs Q41d. Please tick the highest level of your educational qualifications: Bachelor s Degree Master s Degree Bachelor s Degree with Honours Doctorate Degree Graduate Diploma This concludes section two. Thank you for taking the time to complete this questionnaire. Your participation is greatly appreciated. Page 14 of 15
15 Expression of Interest in Future Studies (Optional) If you are interested in being contacted for future studies involving CPAP services in community pharmacies, please provide your contact details below. We are also interested in your thoughts on further training sessions for pharmacists involved in CPAP services. What areas would you be interested in learning more about? It would also help us to cater to this potential need if you could provide information on the best format and times for possible training sessions (eg.1-2 weekend seminars, mid-week evening lectures, etc.) Please note that by providing your contact details your questionnaire results will not be anonymous. However, this page will be detached prior to data entry of the questionnaire and stored in a separate secure location to your questionnaire. Only the members of the research team will have access to your details and your confidentiality will be maintained at all times. I (print name) consent to provide the researchers my personal contact details. I understand that the questionnaire will no longer be anonymous by providing my details. I consent to the researchers contacting me in relation to future training sessions or CPAP-related studies. Signature Date. Pharmacist contact name: Phone number: address: Pharmacy name: Pharmacy address: Areas of interest for further training: Suggested format for training: Preferred times for training sessions: Page 15 of 15
PATIENT PARTICIPATION GROUP REPORT AND QUESTIONNAIRE March 2011.
THE RAME GROUP PRACTICE. PATIENT PARTICIPATION GROUP REPORT AND QUESTIONNAIRE March 2011. PRACTICE DEMOGRAPHICS The Rame Group Practice operates from 3 sites. Two within the Torpoint area and 1 branch
More informationManagement Guidance HR72 On-Call Policy. The Trust s Approach to Compensatory Rest
Management Guidance HR72 On-Call Policy The Trust s Approach to Compensatory Rest General Principles Compensatory rest may be granted if either: An individual s daily or weekly rest requirements (as stated
More informationDeaf Society Interpreting Terms & Conditions
Deaf Society Interpreting Terms & Conditions Contents Introduction... 2 Privacy... 2 How to book... 2 Number of interpreters required... 3 Recruitment and selection of interpreters... 3 NDIS Customers...
More informationLog book submitted to: (Please tick as appropriate) Skill(s) Areas of specialisation (if appropriate)
PROFESSIONAL DEVELOPMENT LOG BOOK SECTION 1: PERSONAL DETAILS / / PROFESSIONAL DEVELOPMENT undertaken between: / AND / NAME: LANGUAGE(S) OTHER THAN ENGLISH (LOTE): Log book submitted to: (Please tick as
More informationWhy not consider a career in Dentistry?
Why not consider a career in Dentistry? EDUCATING ADVOCATING INNOVATING adansw.com.au Is this you? Interested in healthcare Like helping people Enjoy working with your hands Like working as part of a team
More informationTHE RESPONSIBLE PHARMACIST REGULATIONS
THE RESPONSIBLE PHARMACIST REGULATIONS A SUMMARY OF THE RESPONSES TO PUBLIC CONSULTATION ON PROPOSALS FOR THE CONTENT OF THE REGULATIONS DH INFORMATION READER BOX Policy HR / Workforce Management Planning
More informationGRANGE PARK SURGERY LOCAL PATIENT PARTICIPATION REPORT
GRANGE PARK SURGERY LOCAL PATIENT PARTICIPATION REPORT Date: February 2012 1. Introduction The Patient Participation Group (PPG) at Grange Park Surgery was established in 2009 with the first open meeting
More informationBecoming a Peer-to-Peer Mentor
Becoming a Peer-to-Peer Mentor Thank you for your interest in becoming a Peer-to-Peer mentor! Before agreeing to participate in this training event and teach Peer-to-Peer, please review the main responsibilities
More informationNIDAC Online Consultation 1: Alcohol. Summary of Findings
NIDAC Online Consultation 1: Alcohol Summary of Findings 1 BACKGROUND Between 28 March and 30 April 2011, NIDAC undertook an online consultation on alcohol using Survey Monkey, a specialised online survey
More informationCREDIT SHEET FOR PROFESSIONAL DEVELOPMENT undertaken from. to
PERSONAL DETAILS CREDIT SHEET FOR PROFESSIONAL DEVELOPMENT undertaken from. to NAME: LOTE(s): Log book submitted to: SKILLS NAATI NAATI Number: Translator AUSIT AUSIT Membership Number: Interpreter ASLIA/
More informationAustralian Sonographer Accreditation Registry (ASAR) Policy & Procedure 9 - Annual Reporting Requirements for Accredited Sonography Courses
Sonography 1. Preamble ASAR s objective is to promote high standards of medical sonography in Australia which includes setting uniform, minimum standards of sonographer education by assessing and accrediting
More informationWill you recognise a heart attack? Warning signs could include: discomfort in these parts of your upper body: arm(s) shoulder(s) neck jaw chest back
Newsletter Edition [x] 2010 Inside this edition: Heart Care What is an Exercise Physiologist? Why choose an ehealth record? Are You in the Know? GCMC Services Heart Care Did you know around 55,000 Australians
More informationPhysiotherapy at Monash
Physiotherapy at Monash What is a Physiotherapist? What is a Physiotherapist? Physiotherapists are people who play many important roles in health service delivery Physiotherapists are people who play many
More informationThe Work Practice Questionnaire:
The Work Practice Questionnaire: A Training Evaluation Measurement Tool for the Alcohol and Other Drugs Field D. Addy J. Shoobridge A.M. Roche S. Watts N. Skinner T. Freeman K. Pidd National Centre for
More informationPersonal Training New Client Packet Personal Training/Fit for Hire
Personal Training New Client Packet Personal Training/Fit for Hire Date / / Name Address City State Zip Phone Number Email Trainer Preference Male Female No Preference **If you would like to work with
More informationAccess to Health Services in Urban and Rural Australia: a Level Playing Field?
Access to Health Services in Urban and Rural Australia: a Level Playing Field? Anne Young, Annette Dobson, Julie Byles Anne Young 6th National Rural Health Conference Canberra, Australian Capital Territory,
More informationLOVEMEAD GROUP PRACTICE PATIENT PARTICIPATION GROUP YEAR END REPORT 2013/14. Introduction
LOVEMEAD GROUP PRACTICE PATIENT PARTICIPATION GROUP YEAR END REPORT 2013/14 Introduction The Lovemead Group Practice Participation Group was formed in June 2011. This group was originally formed from our
More informationNational Deaf Children s Society (NDCS) Social care mapping survey
National Deaf Children s Society (NDCS) Social care mapping survey Please note: All questions refer to the position as of 31 st January 2014, unless otherwise stated. If any of your answers would benefit
More informationNAMI California Peer-to-Peer Mentor Training Application
Page 1 of 5 NAMI California Peer-to-Peer Mentor Training Application Date of the training: City where training will be held: Applicant Information: Name: Affiliate: Address: Phone: Email: Cell Phone: Best
More informationFlexRx 6-Tier. SM Pharmacy Benefit Guide
FlexRx 6-Tier SM Pharmacy Benefit Guide Welcome to FlexRx The AllWays Health Partners FlexRx SM program is built for choice, savings, and convenience with benefits including: Low-cost drug tier for many
More informationWorking in Partnership to meet the Childcare Need A Toolkit to support schools and providers / childminders in the provision of out of school care
ACTION FOR CHILDREN Working in Partnership to meet the Childcare Need A Toolkit to support schools and providers / childminders in the provision of out of school care This toolkit is designed as a step
More informationPositive Airway Pressure (PAP) Devices Physician Frequently Asked Questions December 2008
Positive Airway Pressure (PAP) Devices Physician Frequently Asked Questions December 2008 Based on questions received from the clinical community, the following Frequently Asked Questions will address
More informationSubmission to. MBS Review Taskforce Eating Disorders Working Group
Submission to MBS Review Taskforce Eating Disorders Working Group Contact: Dr Vida Bliokas President ACPA President@acpa.org.au Introduction The Australian Clinical Psychology Association (ACPA) represents
More informationVolunteer Application Form
Volunteer Application Form The information you give on this form will allow Beechwood to assess your suitability for voluntary work at Beechwood Cancer Care Centre. It will also enable us to match your
More informationBrighton and Hove Pharmacy Enhanced Service (PLES 02)
Brighton and Hove Pharmacy Enhanced Service (PLES 02) Smoking Cessation Service (2007/08) This enhanced service is aimed at clients who are non-complex cases and would like to be supported and be managed
More informationASO core offerings. Self-funded groups, sized 100+
ASO core offerings Self-funded groups, sized 100+ Regence BlueCross BlueShield of Oregon is an Independent Licensee of the Blue Cross and Blue Shield Association Regence ASO core offerings Under an ASO
More informationGuidance for home CPAP
Guidance for home CPAP Turnberg Building Respiratory Medicine 0161 206 3158 All Rights Reserved 2017. Document for issue as handout. Name: Hospital number: Philips Respironics System One 60 series CPAP
More informationNHS Sheffield Community Pharmacy Catch Up Seasonal Flu Vaccination Programme for hard to reach at risk groups
NHS Sheffield Community Pharmacy Catch Up Seasonal Flu Vaccination Programme for hard to reach at risk groups 2011-12 Service Evaluation Supported by Sheffield Local Pharmaceutical Committee Supporting
More informationOUTPATIENT SERVICES PSYCHOLOGICAL SERVICES CONTRACT
OUTPATIENT SERVICES PSYCHOLOGICAL SERVICES CONTRACT (This is a detailed document. Please feel free to read at your leisure and discuss with Dr. Gard in subsequent sessions. It is a document to review over
More informationADULT PRE-EXERCISE SCREENING TOOL
ADULT PRE-EXERCISE SCREENING TOOL This screening tool does not provide advice on a particular matter, nor does it substitute for advice from an appropriately qualified medical professional. warranty of
More informationATHLETE START UP QUESTIONNAIRE The first step in the coaching process is filling out the athlete questionnaire. Once completed, back to me.
ATHLETE START UP QUESTIONNAIRE The first step in the coaching process is filling out the athlete questionnaire. Once completed, email back to me. General/Medical 1. Name 2. Address 3. E-mail 4. Phone Best
More informationThe Role of the Responsible Pharmacist (RP)
The Role of the Responsible Pharmacist (RP) Pharmaceutical industry perspective Vuyo Mokoena: Senior Manager: Monitoring, Compliance and Professional Conduct (MCPC) Overview Background Legislative provision
More informationON SHELF AVAILABILITY ALIGNMENT PROJECT 2011 ASIA PAC SURVEY RESULTS
ON SHELF AVAILABILITY ALIGNMENT PROJECT 2011 ASIA PAC SURVEY RESULTS Introduction The ECR Asia Pacific OSA working group conducted an online survey between July and September 2011 aimed at gaining insights
More informationInterpretype Video Remote Interpreting (VRI) Subscription Service White Paper September 2010
Interpretype Video Remote Interpreting (VRI) Subscription Service White Paper September 2010 Overview: Interpretype Video Remote Interpreting (VRI) Subscription Service is a revolutionary method of scheduling,
More informationFeidhmeannacht na Seirbhíse Sláinte
Feidhmeannacht na Seirbhíse Sláinte Health Service Executive TITLE FORENAME SURNAME ADDRESS 1 ADDRESS 2 ADDRESS 3 COUNTY Feidhmeannacht na Seirbhíse Sláinte Seirbhís Aisíoca Príomhchúraim Bealach amach
More informationGRADUATE PROGRAMS IN PERIODONTOLOGY SURVEY QUESTIONNAIRE
GRADUATE PROGRAMS IN PERIODONTOLOGY SURVEY QUESTIONNAIRE FOR ACCREDITATION European Federation of Periodontology 30 June 1996 updated17.9.2015 1 Introduction This questionnaire is designed to generate
More informationCounselling and Emotional Support
Counselling and Emotional Support COUNSELING & EMOTIONAL SUPPORT We all experience times in our lives when things seem to get on top of us. At such times, it can help to talk to someone about our feelings
More informationNational Osteoarthritis Strategy DRAFT for Consultation Online survey responses submitted by DAA, October 2018
National Osteoarthritis Strategy DRAFT for Consultation Online survey responses submitted by DAA, October 2018 1. Which state or territory are you in? National a member association that represents Accredited
More informationThe Safe Collection and Disposal of Drug Related Litter in the Community
The Safe Collection and Disposal of Drug Related Litter in the Community Document Type Protocol Issue date April 2012 Review date April 2014 Distribution Prepared by Scottish Borders Council, Registered
More informationAccess Points: Frequently Asked Questions 15 June 2016
Access Points: Frequently Asked Questions 15 June 2016 Access Point Interim Agreement Q. Why have I received an Interim Agreement? The Commonwealth and Diabetes Australia have entered into a new NDSS Agreement
More informationTOP TIPS NHS COMMUNITY PHARMACY FLU VACCINATION SERVICE
TOP TIPS NHS COMMUNITY PHARMACY FLU VACCINATION SERVICE Top Tips NHS Community Pharmacy - Flu Vaccination Service ENSURE YOU ARE TRAINED AND COMPETENT TO DELIVER THE FLU SERVICE On 20th July 2015, PSNC
More informationMental Health and AoD Community Briefing Outcomes
The Community Briefing on 28 June was attended by almost 100 participants and data from 7 stations were gathered on the following topics: Suicide Prevention CALD and Indigenous Child and Youth Severe and
More informationJunior Volunteer Application
Junior Volunteer Application The mission of GROW is to cultivate, conserve, engage and explore. Thank you for your interest in helping us. To be considered as a possible JR Volunteer, please complete the
More informationNA-019 LEVEL 3 QUALIFICATION RECOGNITION FOR AS3669 AND EN 4179 / NAS 410
NA-019 LEVEL 3 QUALIFICATION RECOGNITION FOR AS3669 AND EN 4179 / NAS 410 Initial Qualification Recognition This procedure describes how the NANDTB recognises NDT Level 3 personnel qualifications as meeting
More informationWest Gloucestershire Primary Care Trust Community Nursing Service. Leg Ulcer Audit. Gloucestershire Primary & Community Care Audit Group
West Gloucestershire Primary Care Trust Community Nursing Service Leg Ulcer Audit 2006 Gloucestershire Primary & Community Care Audit Group Contents Page number Background 3 Audit Aims 4 Methodology 4
More informationPrimary Health Networks
Primary Health Networks Drug and Alcohol Treatment Activity Work Plan 2016-17 to 2018-19 Hunter New England & Central Coast Please note: This Activity Work Plan was developed in response to the HNECC PHN
More informationA Guide for Homeless 16 & 17 year olds
A Guide for Homeless 16 & 17 year olds Helping homeless young people to know about the support they can expect Anyone can become homeless due to circumstances that may have been out of their control. Being
More informationGuideline for the Rational Use of Controlled Drugs
Guideline for the Rational Use of Controlled Drugs Ministry of Health Male' Republic of Maldives April 2000 Table of Contents Page Introduction.. 2 1. Procurement and Supply of Controlled Drugs 3 1.1 Import
More informationScreening for human immunodeficiency virus: a survey of
Br J clin Pharmac 1993; 36: 293-301 Screening for human immunodeficiency virus: a survey of British clinical pharmacology units MARGARET THOMSON, WILLIAM G. HAYNES & DAVID J. WEBB University of Edinburgh,
More informationPharmacy benefit guide
FlexRx SM 5-Tier Pharmacy benefit guide 1 Welcome to FlexRx The NHP FlexRx SM program is built for choice, savings, and convenience with benefits including: Low-cost drug tier for many common medications
More informationMedical gap arrangements - practitioner application
Medical gap arrangements - practitioner application For services provided in a licensed private hospital or day hospital facility (Private Hospital) only. Please complete this form to apply for participation
More informationVideo Relay Interpreting (VRI) via Skype
On Demand Service Scheduled Booking Service Video Relay Interpreting (VRI) via Skype Victoria (SLC VIC) enables Deaf, hard of hearing and hearing people to communicate by providing interpreting services
More informationPsychotherapists and Counsellors Professional Liaison Group (PLG) 15 December 2010
Psychotherapists and Counsellors Professional Liaison Group (PLG) 15 December 2010 Standards of proficiency for counsellors Executive summary and recommendations Introduction At the meeting on 19 October
More informationMy Personal CPE Planner 2018/20
My Personal CPE Planner 2018/20 Your guide to planning your Continuing Professional Education 2. Professional & Industry Content 3. Non-Technical: 4. Non-Technical: 1. Core. Professional Engagement & Industry
More informationLocally Enhanced Service for Stopping Smoking
NHS Devon Locally Enhanced Service for Stopping Smoking This Local Enhanced Service (LES) Specification details the agreement between Devon PCT (the commissioner) and community pharmacies (the service
More informationJūratė Švarcaitė Pharmaceutical care programmes manager, Nemuno vaistinė
Forum for innovators: Pharmaceutical services implementation Successes and outcomes case study from Lithuania Title: 74 th FIP World Congress of Pharmacy and Pharmaceutical Sciences Chairs: Jūratė Švarcaitė
More informationInformation about Age UK Manchester s Information & Advice Service
Information about Age UK Manchester s Information & Advice Service What services do we offer? Age UK Manchester provides information and advice on a range of issues relating to older people and those who
More information3 Kings Road, Prestwich, Manchester, M25 0LE
3 Kings Road, Prestwich, Manchester, M25 0LE 0161 773 7080 hello@loveteethdp.co.uk www.loveteethdp.co.uk Introduction Hello and a warm welcome to love-teeth Dental Practice. My name is Ilana Pine (BDS
More informationStrategic Plan
Strategic Plan 2013-2016 Bringing Fitness, Fun & Friendship to University life. The Fitness Hub Tel (08) 8313 6999 Level 5, Union House, Victoria Drive University of Adelaide SA 5005 www.thefitnesshub.com.au
More informationA Complete Package THE UK S BEST VALUE DNA AND HAIR DRUG & ALCOHOL TESTING SERVICE? CELLMARK
A Complete Package THE UK S BEST VALUE DNA AND HAIR DRUG & ALCOHOL TESTING SERVICE? CELLMARK 2045 A COMPLETE PACKAGE FOR MORE INFORMATION CALL 0800 043 4247 Contents 1 The complete package 3 Paternity
More informationFlu Vaccination Clinics
Flu Vaccination Clinics June 18, 2009 Shepell fgi Contact: Paula Allen Vice President Organizational Solutions & Training 416-355-5495 1-800-461-9722 ext. 5495 pallen@shepellfgi.com www.shepellfgi.com
More informationRef: E 007. PGEU Response. Consultation on measures for improving the recognition of medical prescriptions issued in another Member State
Ref:11.11.24E 007 PGEU Response Consultation on measures for improving the recognition of medical prescriptions issued in another Member State PGEU The Pharmaceutical Group of the European Union (PGEU)
More informationSATA Patient Information Sheet. Detailed DVLA Guidance for UK Drivers with Sleep Apnoea
SATA Patient Information Sheet Detailed DVLA Guidance for UK Drivers with Sleep Apnoea 1. DVLA RULES 1.1 Categories of Driver The DVLA has slightly different rules for drivers of cars and motorcycles (Group
More informationTenant & Service User Involvement Strategy
Tenant & Service User Involvement Strategy Policy No: HM 07 Page: 1 of 9 Tenant & Service User Involvement Strategy 1. Introduction 1.1 Loreburn's Mission Statement is "Delivering Excellence" and we see
More informationSEVENTH INTERNATIONAL WORKSHOP ON DOSIMETRY FOR RADIATION PROCESSING
INTRODUCTION ASTM Subcommittee E10.01, Radiation Processing: Dosimetry and Applications, is proud to present the seventh edition of our International Workshop on Dosimetry for Radiation Processing. This
More information2014 Supporting You to Help Others Grant application form
2014 Supporting You to Help Others Grant application form Please email completed applications to resources@macmillan.org.uk Hard copies can be sent to: Inclusion admin & project support officer Macmillan
More informationATTUD APPLICATION FORM FOR WEBSITE LISTING (PHASE 1): TOBACCO TREATMENT SPECIALIST (TTS) TRAINING PROGRAM PROGRAM INFORMATION & OVERVIEW
ATTUD APPLICATION FORM FOR WEBSITE LISTING (PHASE 1): TOBACCO TREATMENT SPECIALIST (TTS) TRAINING PROGRAM APPLICATION NUMBER: TTS 2010_2_0011 PROGRAM INFORMATION & OVERVIEW Date of this Application 2/01/10
More informationIT and Information Acceptable Use Policy
BMI IMpol04 Information Management IT and Information Acceptable Use Policy This is a controlled document and whilst this document may be printed, the electronic version posted on the intranet/shared drive
More informationNATIONAL COURSE CODE: HLT Diploma of. Dental Technology. tafesa.edu.au
NATIONAL COURSE CODE: HLT55115 Diploma of Dental Technology tafesa.edu.au Course aims and objectives On successful completion of the Diploma of Dental Technology (HLT55115) graduates will have completed
More informationNATIONAL COURSE CODE: HLT Certificate III in. Dental Assisting. tafesa.edu.au
NATIONAL COURSE CODE: HLT35015 Certificate III in Dental Assisting tafesa.edu.au Course aims and objectives The Certificate III in Dental Assisting (HLT35015) aims to provide graduates with the knowledge
More informationNHS or Private Hearing Aids? Find out which option is right for you with the Hearing Information Service s consumer guide.
NHS or Private Hearing Aids? 3.95 Find out which option is right for you with the Hearing Information Service s consumer guide. Contents The benefits of hearing aids Most common and popular types of hearing
More informationAppendix II. Framework and minimal standards for the education and training of psychologists
Appendix II. Framework and minimal standards for the education and training of psychologists This appendix indicates the educational requirements for obtaining the EuroPsy, and is based substantially on
More informationTHE IBECA SHOW PRESENTS HOW TO WIN! July Park Place Hotel, Traverse City, MI
THE IBECA SHOW PRESENTS HOW TO WIN! July 13-16 2014 Park Place Hotel, Traverse City, MI Hello Industry Friends, Thank you for considering the IBECA Show, formerly known as the IBO Show. The dates of our
More informationA Step-by-Step Guide for Rubicon Pharmacists Delivering the RubiReview Program (SMAP)
A Step-by-Step Guide for Rubicon Pharmacists Delivering the RubiReview Program (SMAP) May 2014 RubiReview Program Overview... 3 Overview... 3 Adherence Packaging (RubiPaks)... 4 Eligibility... 4 Financial
More informationSocial Franchising as a Strategy for Expanding Access to Reproductive Health Services
Social Franchising as a Strategy for Expanding Access to Reproductive Health Services A case study of the Green Star Service Delivery Network in Pakistan Background Pakistan has a population of 162 million
More informationTalisman Therapeutic Riding, Inc. PO Box 300, Grasonville, MD
Volunteer Application (Page 1 of 6) General Information Form - Please Print Clearly and Complete Fully (Last Name) (First Name) (Middle Initial) (Nickname) Street Address: City: State: Zip Code: Home Phone:
More informationSmoking Cessation and Pharmacy Care Record (PCR)
1 Smoking Cessation and Pharmacy Care Record (PCR) Before starting a new assessment check the following: Does the patient consent to Follow Up? If No, do not proceed as it is no longer permitted under
More informationCentre for Specialist Psychological Treatments of Anxiety and Related Problems
Centre for Specialist Psychological Treatments of Anxiety and Related Problems Information for people interested in accessing treatment at the Centre and those who already have a referral Welcome Welcome
More informationPROVIDER AGREEMENT PROVIDER PROFILE OFFICE PROFILE
SOUTHWEST PREFERRED DENTAL ORGANIZATION PROVIDER AGREEMENT PROVIDER PROFILE OFFICE PROFILE Southwest Preferred Dental Organization, Inc. 777 East Missouri Avenue, Suite 121 Phoenix, AZ 85014 This Provider
More informationNARCOTICS ANONYMOUS PHONE MEETING SCHEDULE EASTERN TIME ZONE AUGUST Our Website: NA Phone Meetings Mission. Tradition Three states:
NA Phone Meetings Mission We are recovering addicts who meet regularly on the telephone to help one another stay clean. Our mission is to provide Outreach meetings as another tool to stay clean and help
More informationAustralian Sonographer Accreditation Registry (ASAR) Policy & Procedures 6 - Reporting Accreditation Decisions
1. Preamble Australian Sonographer Accreditation Registry (ASAR) ASAR s objective is to promote high standards of medical sonography in Australia which includes setting uniform, minimum standards of Sonographer
More informationPROFESSIONAL SERVICE SUPPORT GENERAL
RESOURCE GUIDE This Resource Guide provides links to support resources that may act as a starting point in researching and developing your professional health services. PROFESSIONAL SERVICE SUPPORT GENERAL
More informationSOLIHULL BEREAVEMENT COUNSELLING SERVICE (SBCS)
SOLIHULL BEREAVEMENT COUNSELLING SERVICE (SBCS) REVIEW AND DEVELOPMENT PLAN 2013 2016 1 EXECUTIVE SUMMARY Solihull Bereavement Counselling Service (SBCS) is a charity which provides specialist bereavement
More informationTHE REGIONAL MUNICIPALITY OF NIAGARA REQUEST FOR PRE-QUALIFICATION (RFPQ) OF
THE REGIONAL MUNICIPALITY OF NIAGARA REQUEST FOR PRE-QUALIFICATION (RFPQ) OF CESSATION SUPPORT AND NICOTINE REPLACEMENT THERAPY TO RESIDENTS IN THE COMMUNITY DOCUMENT NUMBER# ISSUE DATE: WEDNESDAY OCTOBER
More informationPulmonary Rehabilitation Program Home Exercise Diary. Program contact:
Pulmonary Rehabilitation Program Home Exercise Diary Program contact: In this booklet you will find: (1) The time of your weekly telephone call (2) Instructions on how to monitor your health and ensure
More informationDraft Guidelines on the Sale and Supply of Non- Prescription Medicinal Products from a Retail Pharmacy Business
Draft Guidelines on the Sale and Supply of Non- Prescription Medicinal Products from a Retail Pharmacy Business To facilitate compliance with Regulations 5(1)(d), 5(1)(h) and 10 of the Regulation of Retail
More informationVACCINE REMINDER SERVICE A GUIDE FOR SURGERIES
VACCINE REMINDER SERVICE A GUIDE FOR SURGERIES Sign up to the free text and voicemail service to automatically remind patients eligible for flu vaccination to book their appointment. This guide shows how
More informationMagnetic Analysis Corporation
MAGNETIC ANALYSIS CORPORATION ULTRASONIC LEVEL I AND LEVEL II TEST METHODS CONTENTS Introduction Page 1 Five day program, theory and application; Tuition $1,150, includes lunches, plus books to be retained
More informationNA-019 Level 3 Qualification Recognition for EN 4179 / NAS 410 and AS3669
NA-019 Level 3 Qualification Recognition for EN 4179 / NAS 410 and AS3669 This procedure describes how the NANDTB recognises NDT Level 3 personnel qualifications as meeting the requirements of EN 4179,
More informationSupporting excellence in the delivery of palliative care
. Supporting excellence in the delivery of palliative care Arohanui Hospice Education Programme 2018 Page 1 Arohanui Hospice Education Programme 2018 Page 2 Contents Page No. Arohanui Hospice Welcome 4
More informationConsultation on revised threshold criteria. December 2016
Consultation on revised threshold criteria December 2016 The text of this document (but not the logo and branding) may be reproduced free of charge in any format or medium, as long as it is reproduced
More informationCertificate IV in Mental Health Peer Work CHC43515 Scholarships Application Form
Mental Health Coordinating Council (MHCC) Learning & Development ABN 592 791 68647 RTO Code 91296 Certificate IV in Mental Health Peer Work CHC43515 Scholarships Application Form MHCC is offering scholarship
More informationAcceptable Use Policy - Phone
These terms are current as of August 5, 2017 and are subject to change from time to time. Please visit shaw.ca for the most current Terms of Use. Acceptable Use Policy - Phone Introduction Thank you for
More informationJMS TIMES JMS LAUNCH A MONTHLY NEWSLETTER
JMS TIMES Edition 001/2017 SEPTEMBER 2017 JMS LAUNCH A MONTHLY NEWSLETTER We produce our first newsletter to give you an insight of the various departments. The newsletter also introduces the specialised
More informationRoyal Free and University College Medical School University College London
Royal Free and University College Medical School University College London Academic Centre for Medical Education 4 th Floor Holborn Union Building Archway Cpus Highgate Hill London N19 3UA Dr In Haq Telephone:
More informationMetanoia Institute 13 North Common Road Ealing London W5 2QB. Telephone: Fax:
PSYCHOTHERAPY CONVERSION COURSE FOR QUALIFIED AND EXPERIENCED PERSON CENTRED COUNSELLORS MSc In Person-Centred Psychotherapy and its Applications STARTS SEPTEMBER 2018 Faculty Head: Heather Fowlie Programme
More informationDrug and alcohol services in the Scottish Borders
For a copy of this information in: large print another language audiotape braille BSL DVD 01896 828282 Ext 5502 equality@borders.scot.nhs.uk Drug and alcohol services in the Scottish Borders The Scottish
More information