JULY: Chair Aerobics Call café for time! 11th - All cafés. Ask the Expert: Financial Wellness and Estate Planning Call café for time!

Transcription

1 2018 CALENDAR

2 JANUARY: Welcome to Viva! New Member Meeting 10 am - 12 pm 8th - Grand River 9th - Hoover 10th - Montgomery 11th - Mobile 12th - Florence FEBRUARY: High Blood Pressure & Stroke Prevention Academy 10 am - 11 am 5th - Grand River 6th - Hoover 7th - Montgomery 8th - Mobile 9th - Florence Healthy Cooking Call café for time! 22nd - All cafés MARCH: Pain Management Academy 10 am - 11 am 5th - Grand River 6th - Hoover 7th - Montgomery 8th - Mobile 9th - Florence BINGO! Call café for time! 13th - All cafés FUN & FREE EVENTS APRIL: Diabetes Academy 10 am - 12 pm 9th - Grand River 10th - Hoover 11th - Montgomery 12th - Mobile 13th - Florence Ask the Expert: Social Security Benefits Call café for time! 25th - All cafés MAY: Member Appreciation Event 10 am - 12pm 7th - Grand River 8th - Hoover 9th - Montgomery 10th - Mobile 11th - Florence Healthy Cooking Call café for time! 24th - All cafés JUNE: Mental Health Academy 10 am - 11 am 11th - Grand River 12th - Hoover 13th - Montgomery 14th - Mobile 15th - Florence Games Galore! Call café for time! 20th - All cafés JULY: Chair Aerobics Call café for time! 11th - All cafés Ask the Expert: Financial Wellness and Estate Planning Call café for time! 26th - All cafés AUGUST: Diabetes Academy 10 am - 12 pm 6th - Grand River 7th - Hoover 8th - Montgomery 9th - Mobile 10th - Florence Movie Day Call café for time! 23rd - All cafés SEPTEMBER: Member Appreciation Event 10 am - 12 pm 24th - Grand River 25th - Hoover 26th - Montgomery 27th - Mobile 28th - Florence OCTOBER: Viva Health Check-Up Day 10 am - 12 pm 22nd - Grand River 23rd - Hoover 24th - Montgomery 25th - Mobile 26th - Florence NOVEMBER: Flu Shots! 10 am - 12 pm 5th - Grand River 6th - Hoover 7th - Montgomery 8th - Mobile 9th - Florence Ask the Expert: Medicare ABCs Call café for time! 14th - All cafés See an event you like? Call your local café to RSVP! EVENT LOCATIONS GRAND RIVER CAFÉ 6200 Grand River Blvd. E. Ste. 438 Leeds, AL Hours: Mon. - Fri, 8 am - 5 pm; Sat, 10 am - 2 pm HOOVER CAFÉ K Montgomery Hwy. Birmingham, AL Hours: Mon. - Fri.: 8 am - 5 pm MONTGOMERY CAFÉ B Eastern Blvd. Montgomery, AL Hours: Mon. - Fri.: 8 am - 5 pm MOBILE CAFÉ 3071 Dauphin St. Mobile, AL Hours: Mon. - Fri.: 8 am - 5 pm Viva Health CAFÉ AT ELIZA COFFEE MEMORIAL HOSPITAL 205 S. Marengo St. Florence, AL Hours: Mon. - Fri.: 8 am - 5 pm You may receive a phone call reminding you of our events. Make sure you answer to hear about all the awesome events near you!

3 Start your year off right! Schedule your preventive services and routine screenings this month. Viva Medicare can even help you complete some screenings without you having to go to your doctor s office! HEALTHY LIVING CHECKLIST Yearly Wellness Exam Colon Cancer Screening (50+) Call Member Services to learn more at TTY Users dial 711 Hours: Mon - Fri, 8 am - 8 pm; Oct 1 - Feb 14: 8 am - 8 pm, 7 days a week Screening Mammogram Yearly Diabetic Eye Exam Home-delivery and 90-day supplies for your medications Flu or other recommended vaccines When you get your preventive services and routine screenings, you help Viva Medicare achieve a higher star rating! Lab tests for 3-month Blood Sugar Levels (Hemoglobin A1C Test for diabetics) Watch for these stars throughout the calendar for tips on how to keep Viva Medicare s star rating high and your health care costs low.

4 JANUARY Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY New Year s Day Schedule your Annual Medicare Wellness Exam! Café Event: Welcome to Viva! New Member Meetings 10 am - 12 pm Refer to first page for event details Grand River Hoover Montgomery Mobile Florence 14 Martin Luther King, Jr. Day Join a fitness center with your fitness benefit! Diabetic? Know your numbers! Ask your doctor about your A1C! February

5 February is American Heart Month About 1 in 3 U.S. adults around 80 million people have high blood pressure, and only about half have their high blood pressure under control. Know Your Numbers The only way to know if your blood pressure is in a normal, healthy range is to get it checked. If you do have high blood pressure, it is very important that you monitor it and work with your doctor to manage it. While there is no cure for high blood pressure, there are proven ways to control it. Talk to your doctor about things you can do to make a difference in your heart health. Eat a well-balanced, low-salt diet Blood Pressure Category Systolic mm Hg (upper #) Diastolic mm Hg (lower #) Normal less than 120 and less than 80 Prehypertension or Hypertension Stage 1 Hypertension Stage 2 Hypertensive Crisis or or higher or 100 or higher higher than 180 or higher than 110 Maintain a healthy weight Enjoy regular physical activity Limit alcohol Do not smoke or use other tobacco products Take your medications as prescribed

6 FEBRUARY Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY January March Groundhog Day National Wear Red Day Café Event: High Blood Pressure & Stroke Prevention Academy 10 am - 11 am Refer to first page for event details Grand River Hoover Montgomery Mobile Florence Valentine s Day Start an exercise program! Monitor your blood pressure! 18 Presidents Day Café Event: Healthy Cooking Refer to first page for event details Talk with your doctor about your cholesterol!

7 March is Colorectal Cancer Awareness Month Did you know that colorectal cancer is the third leading cause of cancer-related death in the United States? More than 90 percent of colorectal cancer diagnoses occur in people age 50 years and older. The American Cancer Society suggests that all men and women begin regular screenings for colorectal cancer at age 50. Studies show that if all men and women age 50 and older were screened regularly, 6 out of 10 deaths from colorectal cancer could be prevented. There are often no signs or symptoms for colorectal cancer until it has reached a relatively advanced stage. Early detection greatly improves the chances for a cure. SCREENING OPTIONS 1. Colonoscopy every 10 years a procedure that typically requires a trip to a hospital or clinic. 2. Flexible sigmoidoscopy once every 5 years similar to a colonoscopy but involves a shorter tube. 3. Fecal occult blood test (FOBT) or fecal immunochemical test (FIT) once a year at home ask your doctor if this is the right screening option for you. Viva Medicare provides free FIT kits to qualifying members. Screenings for colorectal cancer are covered at 100% by your Viva Medicare plan. Don t avoid or delay getting screened contact your doctor today! Getting screened for colorectal cancer helps increase Viva Medicare s star rating!

8 MARCH Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY February April Are you 50 or older? Schedule your Colonoscopy! Café Event: Pain Management Academy 10 am - 11 am Refer to first page for event details Grand River Hoover Montgomery Mobile Florence Daylight Savings Time Begins Spring Forward! Café Event: BINGO! Refer to first page for event details American Heart Association Heart Walk in Gadsden First Day of Spring Schedule your Mammogram!

9 MEDICATION ADHERENCE Medication adherence simply means you are taking your medicine and taking it the correct way. Not taking your medication as prescribed can lead to prolonged illnesses, additional doctor visits, unnecessary hospital admissions, and even untimely death. 8 SIMPLE WAYS TO HELP YOU REMEMBER YOUR MEDICATION: 1. Use a pillbox or ask your pharmacy for daily blister packs. 2. Combine taking your medication with a daily task. 3. Create a routine by taking your pills at the same time every day. 4. Ask your pharmacy to arrange your refills so they are all ready at the same time. 5. Fill prescriptions for 90 days so you don t run out. 6. Keep your medications visible. 7. Ask family/friends to help. 8. Get your prescriptions through home delivery. The Viva Medicare team of Pharmacists and Nurses can help you understand your medications and the best ways to get them. Call us if you need help! Making sure our members take their medications correctly helps Viva Medicare achieve a higher star rating and keeps your costs low!

10 APRIL Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at Easter SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY Sign up for prescription home-delivery! Café Event: Diabetes Academy 10 am - 12 pm Refer to first page for event details Grand River Hoover Montgomery Mobile Florence Discuss your medications with your doctor! Café Event: Social Security Benefits Refer to first page for event details March May

11 Viva Medicare CARES ABOUT BEING AN ALL-STAR MEMBER HELPS BOOST OUR Star Rating How to be an All-Star Member: Complete your Health Risk Assessment. Return any member experience survey you receive. Get your preventive services. Make sure to read all your mail from Viva Medicare! Medicare evaluates plans based on a 5-star rating system. Star ratings are calculated each year and may change from one year to the next.

12 MAY Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY April June Cinco de Mayo Café Event: Member Appreciation 10 am - 12 pm Refer to first page for event details Grand River Hoover Montgomery Mobile Florence Mother s Day Remember to get all of your free preventive services! Café Event: Healthy Cooking Refer to first page for event details 27 Memorial Day Viva Medicare OFFICES CLOSED Plan a healthy recipe to cook at home!

13 DO YOU KNOW THE SIGNS OF DEPRESSION? Depression has many symptoms, including physical ones. If you have been experiencing several of the following symptoms for at least two weeks, you may be suffering from depression: Persistent sad, anxious, or empty mood Loss of interest or pleasure in hobbies and activities Feelings of hopelessness, pessimism Feelings of guilt, worthlessness, helplessness Fatigue, decreased energy Difficulty concentrating, remembering, making decisions Difficulty sleeping, early-morning awakening, or oversleeping Overeating or appetite loss Thoughts of suicide and/or suicide attempts Restlessness, irritability Aches or pains, headaches, cramps, or digestive problems that do not get better, even with treatment Viva Medicare covers a depression screening at no charge once every 12 months for all members. If you think you may be suffering from depression, you are not alone. Talk to your doctor about your symptoms. If you need assistance with behavioral health services, call Member Services Viva Medicare is here to help.

14 JUNE Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY May July Start an exercise program! Have you scheduled your yearly wellness exam yet? American Heart Association Heart Walk in Birmingham Flag Day Café Event: Mental Health Academy 10 am - 11 am Refer to first page for event details Grand River Hoover Montgomery Mobile Florence Father s Day Café Event: Games Galore! Refer to first page for event details First Day of Summer Take up a hobby such as painting, photography, or writing!

15 STAY Happy & Healthy THIS SUMMER! Stay hydrated. Drink lots of water! Wear skin protection Exercise on a beautiful summer day Eat tasty and fresh produce Get enough sleep Plan me time Learn something new and make new friends Come to a Viva Health Café event! You may receive a phone call reminding you about our Viva Health Café events. Make sure you answer to hear about all the awesome events near you! Visit us online at

16 JULY Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY Independence Day Viva Medicare OFFICES CLOSED Café Event: Chair Aerobics Refer to first page for event details Weigh yourself regularly! Café Event: Financial Wellness & Estate Planning Refer to first page for event details Don t forget your eyewear allowance (if covered on your plan)! June August

17 Visit Your Local Café Today! The Viva Medicare Café is a comfortable, stress-free place to get answers to your Medicare questions, chat with some new friends, and of course, enjoy a free cup of coffee. Whether you want to meet one-on-one with a friendly representative or attend one of our fun and free events, we welcome you to stop by and learn more about Medicare. Birmingham Princeton Baptist Hospital 833 Princeton Ave. SW POB III, Suite 110 Birmingham, AL Hours: Monday - Friday: 8 am - 5 pm Mobile Café 3071 Dauphin Street Mobile, AL Hours: Monday - Friday: 8 am - 5 pm Hoover Café K Montgomery Hwy Birmingham, AL Hours: Monday - Friday: 8 am - 5 pm Grand River Café 6200 Grand River Blvd E, Suite 438 Leeds, AL Hours: Monday - Friday: 8 am - 5 pm Saturday: 10 am - 2 pm Montgomery Café B Eastern Blvd. Montgomery, AL Hours: Monday - Friday: 8 am - 5 pm Florence Eliza Coffee Memorial Hospital 205 S. Marengo St. Florence, AL Hours: Monday - Friday: 8 am - 5 pm Viva Health Welcome Center th Street N, Ste. 100 Birmingham, AL Phone: Hours: Monday - Friday: 8 am - 5 pm Visit us online at

18 AUGUST AUGUST Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY July Have you had your annual wellness visit and screenings? Café Event: Diabetes Academy 10 am - 12 pm Refer to first page for event details Grand River Hoover Montgomery Mobile Florence Ask your doctor for a 90-day supply of your medication! Borrow a book from your Viva Health Café!

19 FLU SHOT AWARENESS WHO NEEDS THE FLU SHOT? Almost everyone, unless you have a history of severe allergic reaction to any part of the vaccine. WHY DO I NEED A FLU SHOT? A flu shot can protect you from getting sick and protect your loved ones, especially young children, people age 65 or older, and pregnant women. During recent flu seasons, 80% - 90% of flu-related deaths have occurred in people 65 years and older. For people under 65, the flu can still be very serious, especially if you have a chronic medical condition like asthma or diabetes. Flu season is not only in the fall. Each year, the flu season varies in timing, severity, and duration. When Viva Medicare members get their flu shot every year, it helps our star rating soar!

20 SEPTEMBER Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY August Labor Day Viva Medicare OFFICES CLOSED National Grandparents Day National Grandparents Day 15 Get your flu shot! First Day of Fall Café Event: Member Appreciation 10 am - 12 pm Refer to first page for event details Grand River Hoover Montgomery Mobile Florence

21 THINK PINK! DID YOU KNOW? Friday, October 19th is National Mammography Day. Take advantage of your preventive care benefit for Breast Cancer Screening. Viva Medicare covers one baseline mammogram for women between the ages of 35 and 39 and one screening mammogram every 12 months for women ages 40 and older. EARLY DETECTION IS KEY. Early detection of breast cancer means treatment can be started earlier in the course of the disease, oftentimes even before it has spread. Studies have shown mammograms can help reduce the number of deaths from breast cancer among middle-aged to older women. That is why mammograms are so important for women ages 40 and older. If you are 40 or older and have not had your mammogram in a year or more, what are you waiting for? Call your health care provider today and make an appointment. It could save your life. You can also call Member Services for assistance in setting up an appointment. Getting your Breast Cancer Screening helps increase Viva Medicare s star rating!

22 OCTOBER Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY Tell a friend about Viva Medicare! Schedule your Mammogram! 07 Columbus Day Don t forget about your flu shot! National Mammography Day Café Event: Viva Health Check-Up Day 10 am - 12 pm Refer to first page for event details Grand River Hoover Montgomery Mobile Florence Halloween

23 We are thankful you re a member! REMEMBER TO TAKE ADVANTAGE OF ALL THE THINGS Viva Medicare OFFERS BEFORE THE END OF THE YEAR! Yearly Wellness Exam Colon Cancer Screening (50+) Screening Mammogram Lab tests for 3-month Blood Sugar Levels (Hemoglobin A1C Test for diabetics) Call Viva Medicare and ask how we can help with your wellness screenings! Yearly Diabetic Eye Exam Home-delivery and 90-day supplies for your medications Flu and other recommended vaccines Preventive and comprehensive dental benefits

24 NOVEMBER Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY Daylight Savings Time Ends Fall Back! Election Day Café Event: Flu Shots! 10 am - 12 pm Refer to first page for event details Grand River Hoover Montgomery Mobile Florence Veterans Day Café Event: Medicare ABCs Refer to first page for event details Thanksgiving

25 Reminders for a Successful 2019 If your plan will have any copay changes, you will see those starting in January. If your plan has a drug deductible, it will start over on January 1, Stay healthy in the new year by scheduling your preventive services and routine screenings early in If you have any questions, call Member Services and come to a Viva Health Café event in January! wishes you Happy Holidays & a Wonderful New Year!

26 DECEMBER Viva Medicare Member Services: (205) or toll-free at TTY users call 711. Local representatives are available Mon - Fri, 8 am - 8 pm (from Oct 1 to Feb 14, 8 am - 8 pm, 7 days a week). Visit us online at SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY January First Day of Winter Christmas Eve 24 Christmas Day New Year s Eve

27 417 20th Street North Ste 1100 Birmingham, AL Health & Wellness or Prevention Information PRSRT STD US POSTAGE PAID BIRMINGHAM, AL PERMIT NO Viva Medicare is an HMO plan with a Medicare contract. Enrollment in Viva Medicare depends on contract renewal. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments, and restrictions may apply. Benefits, premiums, and/or co-payments/co-insurance may change on January 1 of each year. The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (TTY: 711). 注意 : 如果您使用繁體中文, 您可以免費獲得語言援助服務 請致電 (TTY: 711) H0154_ mcdoc1873a CMS Accepted 10/14/2017