Joining Forces NJ DVRS and PEPNet Northeast to Train One Stop Centers

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1 Joining Forces NJ DVRS and PEPNet Northeast to Train One Stop Centers August 23, 2010 Josie Durkow, PEPNet Northeast Nancy Yarosh, NJ DVRS

2

3 Regional Centers PEPNet, a national network created by the collaboration of four region centers

4 PEPNet is sponsored by The U.S. Department of Education and Office of Special Education Programs.

5 PEPNet s Mission Advancing educational opportunities for people who are: Deaf or hard of hearing Deaf or hard of hearing with co occurring disabilities

6 PEPNet s Mission To improve educational outcomes, PEPNet partners with: Educators Service Providers (Interpreters, CART, etc) Parents Related professionals (VR, IL, etc)

7 PEPNet Services include Technical Assistance (Q & A) Training and workshops Technology use

8

9 Presentation Overview the impetus for collaboration an overview of the training resources used to develop the training outcomes of their collaboration gathered from evaluations and follow up with the One Stops overview of soon to be released PEPNet online resource Serving People who are Deaf or Hard of Hearing at the One Stops

10 Nancy Yarosh The first person hired for NJDVRS who knew sign language (many moons ago) NJ State Coordinator for the Deaf / Hard of Hearing RCD for many years Work closely with the school system Advocate for the Hard of Hearing Train Interpreters NJ DDHH Advisory Member

11 Josie Durkow PEPNet Notheast Outreach Specialist Director of ASL Programs Director of Center for D/HH Students Counselor for Deaf Students Recruiter Mental Health Caseworker Past NJ DDHH Advisory Member

12 Collaboration VR Counselor College Services for D/HH Literacy Initiatives Professional Development Conducted/Assisted workshops for mainstream students Participated PEPNet teleconferences Statewide conferences on various issues such as serving HH students, Students with CI itransition Training DDHH Advisory Board Members

13 Developing Training for One Stops How it started PEPNet Compile Resources for One Stops DVR Conduct Training for One Stops Joined Forces

14 The Process Visit to the One Stop Understand the needs, services, operations, and environment of the One Stops Discussed what the One Stops need to know to serve D/HH consumers

15 Training Understand Hearing Loss Understand Diversity Among People with Hearing Loss Knowledge of Various Accommodations and Technology Communication Strategies

16 Agenda Welcome & Introductions Deaf Awareness Quiz Achieving Goals DVD Dr. Angel Santiago & Dr. Kimberly Dodge Understanding Hearing Loss (NTID s Working Together DVD) Cultural Profiles (NTID s Working Together DVD) Differences Between Deaf, Hard of Hearing and Late Deafened Communication modes Speechreading exercise (NTID s Working Together DVD) Serving Consumers with Hearing Loss Communication Strategies Communication Access Job Accommodations Resources Deaf Awareness Quiz Answers

17 Pre Test (sample questions) The number of persons with a hearing loss in the USA is estimated to be: 36,000,000 b. 4,000,000 c. 90,000,000 The percentage of speech that may be lipread is approximately: 30% b. 60% c. 100% A consumer who is hard of hearing might: Speak in an unusually loud or soft voice. Appear to pay attention but not actively participate in class discussions. Respond with smiles and nods only. All of the above. It is politically correct to refer to people with a hearing loss as Hearing Impaired. True b. False

18 Career Stories of Individuals who are Deaf and Hard of Hearing oals/menu.html?vid=1&clip= kimwmv

19 Consumers with Hearing Loss 19

20 Consumers with Hearing Loss Deaf Became deaf before language acquisition Use sign language to communicate Identify themselves as part of the Deaf Community Oral Deaf Grow up audiologically deaf Do not learn sign language Do not identify themselves with the Deaf Community Rely on visual representation of English Late Deafened Hearing loss occurred after language was acquired Rely on visual representation of English 20

21 Consumers with Hearing Loss continued Hard of Hearing Generally rely on speech and speech reading to communicate Hearing loss may be mild to severe Deaf Blind Have different levels of hearing and vision loss Needs will differ accordingly Cochlear Implant Users May function as any of the one of the above

22 Materials used Understanding Hearing Loss DVD Cultural Profiles DVD Cultural Profiles PowerPoint Listening Exercise Speech Reading DVD

23 Communication Access 23

24 Communication access Uses radio waves Transmitter a radio station Receiver a radio 24

25 Communication Technologies 25

26 Some communication Technologies

27 General Communication Strategies PowerPoint 27

28 Communication Strategies Look directly at the person when speaking. Even a slight turn of your head can obscure a person s speech reading view. 5. Do not place anything in or over your mouth when speaking. Mustaches can obscure the lips. Smoking, chewing, and putting your hands in front of your face make it difficult for a person to follow what is being said.

29 Accommodations

30 Accommodations at the One Stop Front Desk Signage Paper and Pencil Interactive Communication Devices Assistive Listening Devices Accessible telecommunication devices in public access areas Amplified telephones Captioned Telephone Videophones TTYs

31 Accommodations at the One Stop Career Services Intake/Interviews Interpreters Speech to Text Services (CART, C Print) Accessible Telecommunication Devices Employment Enhancement Services/Training Interpreters Speech to Text Services Assistive Listening Devices Interactive Communication Devices

32 Accommodation in the Workplace Alerting Systems Awareness Training Notetaking Telecommunications Interpreting/Captioning Assistive Listening Devices Preparing the workplace Job Interview Orientation for New Employee Safety

33 Resources Used Achieving Goals DVD Working Together DVD NTID Center for Employment Tipsheets PEPNet Training Materials (I can See What You Can Hear, Beyond Hearing Aids: Job Accommodations for Individuals Who Are Hard of Hearing and Deaf)

34 Outcomes Requests for more training Requests for more information Collaboration One Stop Centers Purchased Equipment ALDs, Pocket Talker, TTYs, ITY, UbiDuo, telephone amphilfiers Evaluation comments

35 Evaluation Comments I found the exercises interesting and helps to understand what it is like for a person who is deaf/ hard of hearing. Speechreading exercise and listening exercise gave me a deeper understanding of hearing loss. Now I understand how difficult it is to try to lipread and to understand what is being said accurately. The activities really hit home!

36 Evaluation Comments All the videos and exercises to help us get a better understanding of what it's like to have a hearing loss even though we will never fully know. I will take into consideration the ways I can communicate with others. Take the time to understand how someone with hearing loss and any other disability feels when interacting with the so called "normal" population.

37 Other Training UMDNJ (Rehabilitation Counselors Master s Degree Program) Training for Interpreter Education Students Employers Department of Human Services Early Intervention Program

38 Serving People who are Deaf or Hard of Hearing at the One Stops Online resource is designed to assist One Stop Systems in meeting the needs of individuals who are deaf or hard of hearing.

39 Online Resource Serving People who are Deaf or Hard of Hearing at the One Stops Understanding Hearing Loss Diversity and Hearing Loss Understanding the Law Accommodations Communication Tips Working with Other Agencies (Vocational Rehabilitation and Social Security Administration)

40 Serving People who are Deaf or Hard of Hearing at the One Stops

41

42 Questions Comments

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