Captioning of Legislative Webcasts. NCSL Legislative Summit, Boston Boston Convention & Exhibition Center Sunday, Aug. 6, 2017
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1 Captioning of Legislative Webcasts NCSL Legislative Summit, Boston Boston Convention & Exhibition Center Sunday, Aug. 6, 2017
2 Bruce Ellsworth Digital Media Manager Troy W. Pound, Director
3 Have you ever noticed that all the dishes and telescopes searching for intelligent life are pointed away from Earth?
4 SOUTH CAROLINA DAILY WEB STREAMING STATISTICS January 1, June 30, 2017 Peak Date Peak Value Average Daily Total Connections 4/26 11,805 1,517 Max Simultaneous Viewers 4/ Peak Bandwidth Utilization (Mbps) 4/
5 SOUTH CAROLINA LEGISLATURE DATACENTER
6 SOUTH CAROLINA LEGISLATURE DATACENTER Present
7 SOUTH CAROLINA LEGISLATURE DATACENTER Present
8 SOUTH CAROLINA LEGISLATURE WEBSITE 1996
9 SOUTH CAROLINA TECHNOLOGY MILESTONES LIS hosts House website at - LPITR hosts Senate website at South Carolina Educational Television carries live House and Senate debate live streaming of House debate at wins NCSL Notable Universal Resource Locator Award live streaming of Senate and House debate at official website address changed to live streaming of committee meetings public video archive established - live streaming of House and Senate debate WITH CAPTIONS - social media (Twitter feed) added to announce committee meetings - winner of Notable State Documents Award by the South Carolina State Library rolled out in-house-developed Dashboard applications for House and Senate - winner of NCSL Legislative Staff Achievement award website infrastructure upgraded to high-availability cluster - RSS feeds added for podcasting through Apple and Google technologies - commissioned in-house-developed broadcast automation engine video streaming infrastructure upgraded to high-availability cluster
10 2002 SOUTH CAROLINA LEGISLATURE WEBSITE
11 2007 SOUTH CAROLINA LEGISLATURE WEBSITE
12 SOUTH CAROLINA TECHNOLOGY MILESTONES LIS hosts House website at - LPITR hosts Senate website at South Carolina Educational Television carries live House and Senate debate live streaming of House debate at wins NCSL Notable Universal Resource Locator Award live streaming of Senate and House debate at official website address changed to live streaming of committee meetings public video archive established - live streaming of House and Senate debate WITH CAPTIONS - social media (Twitter feed) added to announce committee meetings - winner of Notable State Documents Award by the South Carolina State Library rolled out in-house-developed Dashboard applications for House and Senate - winner of NCSL Legislative Staff Achievement award website infrastructure upgraded to high-availability cluster - RSS feeds added for podcasting through Apple and Google technologies - commissioned in-house-developed broadcast automation engine video streaming infrastructure upgraded to high-availability cluster
13 SOUTH CAROLINA LEGISLATURE WEBSITE Present Notable Features: Senate and House Chamber Dashboards Twitter Meeting Announcements Live web streaming of Chamber debate Live web streaming of committees Video archive of all live broadcasts
14
15 CONTENT DELIVERY SYSTEM Complete Platform Solutions: Sliq Harmony Hub - Granicus - Cloud-Based Content Delivery Platforms: YouTube -
16 SOUTH CAROLINA LSA MEDIA SIGNAL FLOW
17 CONTENT DELIVERY SYSTEM Reference Design Features: Fully redundant, high-availability approach Centralized core hardware in controlled environment Best of breed equipment to future-proof investment Support for captions and other accessibility technologies Dedicated bandwidth for web streaming content Scalable solution that grows as requirements evolve Metrics for utilization analysis and strategic planning Integrated with internal meeting schedule system Automation system monitors QOS and generates alerts Distributes to wide array of end-user devices
18 CONTENT DELIVERY STRATEGY Simple Cloud-Based System
19 CONTENT DELIVERY STRATEGY Robust On-Premise System
20 CONTENT DELIVERY STRATEGY Efficient Hybrid System
21 CAPTION INGEST STRATEGY Direct Caption Ingest
22 CAPTION INGEST STRATEGY Encoder-Based Caption Ingest
23 Cloud-Based Caption Ingest CAPTION INGEST STRATEGY
24 U.S. POPULATION WITH HEARING PROBLEMS Statistics from (includes deaf and hard of hearing) Total Population: 294,043,000 38,225,590 13% Ages 18-34: 67,414,000 2,309, % Ages 35-44: 38,019,000 2,380, % Ages 45-54: 25,668,000 2,634, % Ages 55-64: 21,217,000 3,275, % Ages 65 and over: 30,043,000 8,729, % Sources: Disability Compendium - Federal Census -
25 BENEFITS TO PROVIDING CAPTIONS Inclusiveness: Deaf and hearing-impaired populations have a right to take equal part in political discourse Transparency: Information about government activity is more accessible when not limited to a single medium Convenience: Screens in public areas like cafeterias (where intelligibility is lost) or libraries (where silence is the norm) have captions enabled for everyone Searchability: Metadata can be used for bill tracking and other applications
26 OBSTACLES TO PROVIDING CAPTIONS Initial Cost: Capital investment in infrastructure can be significant Recurring Costs: Additional IT support personnel or outside services Equipment maintenance and ongoing improvement Transcription: o Hiring dedicated internal personnel o Using paid 3 rd party services Technology: Finding compatible equipment and software can be difficult Advancements are ongoing, which makes it a moving target
27 JUSTIFICATION Empowerment Doing nothing disenfranchises a sizeable population segment Compliance FCC rules in the past only regulated programs on traditional broadcast television but now also apply to programs on new media Accessibility Openness and transparency are legitimate costs of public discourse Cost is a fraction of other acceptable expenses For point of reference, in 2014, one legislative session day in South Carolina cost taxpayers approximately $34,000 (reference:
28 LIVE CAPTIONING RESOURCES Human Transcription: EEG icap service - EEG HD Hire dedicated personnel or use existing resources Long meetings require multiple people due to fatigue Concurrent events require additional resources Automatic Speech Recognition (ASR): EEG EN537 Smart Encoder (with Lexi) - Apptek CC Appliance -
29 ARCHIVE CLIP CAPTIONING RESOURCES Human Transcription: EEG FilePro CCPlay - Automatic Speech Recognition (ASR): EEG FilePro Scribe (with Lexi) - Microsoft MAVIS - 3Play Media -
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