The Savvy Hearing Aid Consumer. Gloria Garner, Au.D. Doctor of Audiology University Hospital Speech & Hearing Center

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Dayna Thomas
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1 The Savvy Hearing Aid Consumer Gloria Garner, Au.D. Doctor of Audiology University Hospital Speech & Hearing Center

2 Agenda Prevalence, Symptoms and Causes of Hearing Loss Impact of Hearing Loss Ten Tips for the Savvy Hearing Aid Consumer Finding Support When Hearing Aids Aren t Enough {Cochlear Implants} Audience Questions & Answers

3 What is your favorite sound? What sound would you miss the most if you could no longer hear?

4 Hearing loss is a major public health issue and is the third most common physical condition after arthritis and heart disease.

5 Prevalence of Hearing Loss More than half of the people with hearing loss are younger than age 65 At age 65, one in three people have a hearing loss About 37 million people in the in the US have some degree of hearing loss {ranging from slight hearing loss to total deafness} 60% of people with hearing loss are in the work force or educational settings Less than 25% of people who could benefit from hearing aids actually use them

6 Signs & Symptoms of Hearing Loss Difficulty hearing in noisy environments People seem to mumble all of the time Family, friends, and colleagues often have to repeat themselves Difficulty hearing people when they are not facing you or are in another room Trouble following conversations Ringing, buzzing or hissing sounds in the ears Family members and close friends may be aware of the hearing loss before the individual experiencing it

7 Causes of Hearing Loss Earwax build up or foreign objects in ear canal Head injury or trauma to the ear Ear infection Ruptured eardrum Conditions affecting the middle or inner ear In adults, noise exposure and aging are most common causes Sudden, noise-induced hearing loss from gunfire and explosions is the number one disability caused by combat in our current wars

8 Impact of Hearing Loss Isolation and withdrawal from social, family and public gatherings Feelings of anger, stress, embarrassment, depression, and frustration Others may perceive the person with a hearing loss as aloof, confused, or experiencing a personality change In older people, a hearing loss may be confused with or complicated by dementia EVERYONE in the communication loop is impacted by hearing loss

9 Savvy Consumer Tip #1 Don t Go It Alone: Bring a Loved One

10 Savvy Consumer Tip #2 Shop for the Provider Audiologists are the primary health care professionals who evaluate, diagnose, treat, and manage hearing loss and balance disorders in adults and children Audiologists are state-licensed and have a masters degree or doctorate in audiology ASHA and AAA (American Academy of Audiologists) have online listings of audiologists) Hearing Instrument Specialists go through a training program and an apprenticeship to become state licensed to dispense hearing aids

11 Savvy Consumer Tip #3 Think About Expectations and Priorities What do you want the hearing aid to do for you? Do you want to hear television better? Do you want to hear the sermon at church better or be more confident at work meetings? Are you struggling on the telephone? Do you want to enjoy dining out in restaurants and be able to hear the conversation better? Do you want to hear your grandchildren better?

12 Savvy Consumer Tip #4 Have Your Hearing Evaluated Hearing evaluation should take place in a sound proof booth Evaluation should include testing for tones and word understanding Test results and recommendations should be discussed in understandable terms following testing in an unhurried fashion Accurate test results are needed to program digital hearing aids specifically to your needs

13 Savvy Consumer Tip #5 Count the Cost Be aware digital hearing aid technologies come in basically three product classes (entry level, advanced mid-level, and high-end or premium technologies) Depending on lifestyle and communication demands, a mid-level or even entry level may be perfectly adequate for your needs if you stay home a lot or entertain at home High-end or premium devices may be worth the extra investment for very active lifestyles or busy professionals In short, buy the best you can comfortably afford but avoid technology overkill with add on features

14 Savvy Consumer Tip #6 Ask Good Questions Is there a separate fitting fee? How long is the trial period? Can I exchange the style of hearing aid if I am not comfortable with my first choice? Do you sell a wide range of products and styles? How often can I come in for adjustments? What are the hours for appointments? May I get a copy of my hearing evaluation for my records?

15 Savvy Consumer Tip #7 Recognize Benefits of Digital Amplification The majority of hearing aids dispensed to today are highly sophisticated, digital, programmable and customizable in many ways Many digital hearing aids have the ability to wirelessly connect to cell phones, land line phones, and televisions The goals of digital amplification are both clarity and comfort of speech in quiet and noisy situations

16 Savvy Consumer Tip #8 Telecoils Make a Difference Telecoils create an electromagnetic field between the hearing aid and the landline telephone The telecoil can be automatic or may be accessed by pressing a button or switch Telecoils can significantly assist with improving understanding on the telephone Telecoils can also help in rooms that are looped for meetings and deliver the sound directly to the listener s ear

17 Savvy Consumer Tip #9 Understand the Contract Understand the costs of the hearing aid Be sure you take advantage of the trial period {typically 30 to 45 days} Clarify the terms of the warranty coverage {repair, loss, accidental damage, and theft} Inquire if extended warranty may be purchased Understand about nonrefundable professional fees if the aids are returned during the trial period Keep a copy of the contract in a safe place

18 Savvy Consumer Tip #10 Save on Batteries Batteries are an ongoing cost consideration Costco and Sam s Wholesale Clubs Check Sunday paper for coupons {buy one, get one half price type offers} Check online for battery wholesale pricing

19 Finding Emotional Support & Online Resources Local HLAA meetings monthly on Monday evenings from September-May National HLAA conventions HLAA website and consumer forums Healthy Hearing

20 Finding Funding Support for Adults Veterans should always check first for eligibility through the VA Hospital Vocational Rehabilitation for working adults The Lions Club International Hear Now {The Starkey Foundation} United Way Partnerships Sertoma Clubs Check HLAA and Better Hearing Institute websites for state and federal assistance information Recycled or donated hearing aids Don t forget about planning ahead with a Flexible Spending Account if offered by your employer

21 When Hearing Aids Aren t Enough: Cochlear Implants

22 Cochlear Implant Considerations Candidacy: When hearing aids no longer provide enough benefit to hear in noisy places, on the phone or even in quiet conversations Unlike hearing aids which simply amplify sounds, cochlear implants use state-of-the art technology to make sound clearer and easier to understand Cochlear implants bypass the damaged part of the inner ear and send sound signals directly to the hearing nerve and up to the brain All or most of the costs typically covered by Medicare, Medicaid and third-party insurance

23 Questions & Answers me:

Help with hearing Let s hear together

Help with hearing Let s hear together We understand that your hearing is a really important part of your life, yet it s something that many people take for granted. But looking after your hearing by having