IMPROVE YOUR NEXT HEARING AID EXPERIENCE WITH HEARING TRACKER. Abram Bailey, AuD Hearing Tracker, Inc President
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1 IMPROVE YOUR NEXT HEARING AID EXPERIENCE WITH HEARING TRACKER Abram Bailey, AuD Hearing Tracker, Inc President
2 ABRAM BAILEY, AUD Doctor of Audiology Graduated from Vanderbilt University in 2009 Member of ADA and NZAS Licensed audiologist in Austin, Texas Originally from New Orleans
3 PRESENTATION OUTLINE The problem with hearing care How to find a hearing provider Understanding hearing aid features Improve your next hearing aid experience with Hearing Tracker Discussion
4 THE PROBLEM WITH HEARING CARE Consumer Reports estimates that as many as two-thirds of hearing aids in the US are misfit A large percentage of audiologists still fail to provide essential services Receiving essential services greatly improves the chances for success with hearing aids consumers can be satisfied with a hearing aid, but significantly more satisfied if all best practices are employed Sergei Kochkin
5 HOW TO FIND A HEARING PROVIDER KNOW WHAT TO LOOK FOR
6 HOW TO FIND A HEARING PROVIDER KNOW WHAT TO LOOK FOR Provides essential services Successful patients Educational background?
7 HOW TO FIND A HEARING PROVIDER ESSENTIAL SERVICES What are essential services in audiology, and how do I find them as a consumer?
8 ESSENTIAL SERVICES Highlights: The Auditory Assessment Comprehensive case history Diagnose hearing loss Measure loudness discomfort levels Otoscopic inspection and cerumen management Counsel patient, family, caregiver on the results and recommendations Establish candidacy and motivation toward amplification
9 ESSENTIAL SERVICES Highlights: The Needs Assessment Create set of hearing goals, driven by the patient s hearing needs Complete income measure(s) Current hearing difficulties Level of perceived handicap Hearing goals and motivation Treatment expectations Informal assessment of dexterity, vision, support systems, etc
10 ESSENTIAL SERVICES Highlights: Hearing Aid Considerations Hearing aid style Volume and frequency range, etc Ear canal size and geometry Ease of insertion and manipulation Need for specific features (ie. Telecoil - DAI - etc) Comfort and skin sensitivity Occlusion Cosmetic concerns
11 ESSENTIAL SERVICES Highlights: Quality Control Performs electroacoustics: Verify new devices Verify repaired devices Verify after evaluation Attaches electroacoustic measurements to patient file
12 ESSENTIAL SERVICES Highlights: Hearing Aid Fitting Verify that the hearing aid is meeting your prescription Verify that hearing aid is not too loud Verify features such as telecoil and directional microphones
13 ESSENTIAL SERVICES Highlights: Orientation Instruction and Information Hearing aid features Insertion and removal Battery use Care and cleaning Comfort and feedback Telephone use Warranty information
14 ESSENTIAL SERVICES Highlights: Counseling and Follow-up Wearing schedule Adjusting to amplification Goals and expectations Environmental issues (background noise, etc) Listening and communication strategies Hearing assistive technology* Speech-reading
15 ESSENTIAL SERVICES Highlights: Assessing Outcomes Complete the second half of your income measurement to establish the effectiveness of your treatment Hearing Handicap Inventory (HHI) Abbreviated Profile of Hearing Aid Benefit (APHAB) Client Oriented Scale of Improvement (COSI)
16 HOW TO FIND A HEARING PROVIDER SUCCESSFUL PATIENTS Talk to friends Attend local advocacy meetings Look online
17 HOW TO FIND A HEARING PROVIDER EDUCATIONAL BACKGROUND Less important but worth considering Top education backgrounds in the USA: Masters of Science in Audiology (MS) 2 year clinical/academic program Doctor of Audiology (AuD) (replaced MS in 2007) 4 year clinical/academic program Doctor of Philosophy in Audiology (PhD) May have a clinical focus, a research focus, or both May be combined with an AuD
18 UNDERSTANDING HEARING AID FEATURES APPLES AND APPLES VS APPLES AND ORANGES
19 UNDERSTANDING HEARING AID FEATURES APPLES AND APPLES YES OR NO FEATURES Telecoil Volume control button Push button Directional microphone Synchronization / Streaming Smartphone compatibility Music program IP rating DAI FM system Manual Programs Battery size/life Microphone Array Bandwidth Channels Accessories
20 UNDERSTANDING HEARING AID FEATURES APPLES AND ORANGES ALGORITHMS AND STRATEGIES Digital noise suppression Feedback suppression Reverberation suppression Wind suppression Frequency compression/shifting Adaptive directional microphone settings Automatic program switching Automatic acclimatization
21 OTHER TECHNOLOGY Hearing Assistive Technology Telephones Clocks TV Listeners Personal Amps Signaler Systems FM/Infrared Loops and Tcoils Mobile Acces Stethoscopes
22 HEARING AID BRAND MAP
23 IMPROVE YOUR NEXT HEARING AID EXPERIENCE WITH HEARING TRACKER
24 INTRODUCTION TO HEARING TRACKER Hearing healthcare provider listings and customer reviews
25 INTRODUCTION TO HEARING TRACKER Advanced provider searching Ratings and reviews Location searching Hearing Tracker Awards Services Hearing aid brands Education Qualifications
26 INTRODUCTION TO HEARING TRACKER Hearing aid products and customer reviews
27 INTRODUCTION TO HEARING TRACKER Advanced hearing aid searching Ratings and reviews Tech/Price level Verified reviews Features Hearing aid style
28 USEFUL TECHNOLOGY Advanced hearing aid searching Ratings and reviews Tech/Price level Verified reviews Features Hearing aid style
29 YOUR AREA SUN CITY
30 QUESTIONS?
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