USER INSTRUCTIONS BB4 MODEL RITE RECEIVER-IN-THE-EAR

Transcription

1 USER INSTRUCTIONS BB4 MODEL RITE RECEIVER-IN-THE-EAR

2 THE WIDEX BABY 440 HEARING AID (To be filled out by the hearing care professional) Date: Battery size: Ear-set: Instant receiver ear-tip Custom receiver earmould Listening programs Selected program position Master Audibility Extender TV 2

3 CONTENTS ACCESSORIES... 5 THANK YOU THE HEARING AID AND EAR-SET THE BATTERY Inserting the battery Drained battery TURNING THE HEARING AID ON AND OFF LIGHT-EMITTING DIODE (LED) Checking the sound RIGHT/LEFT IDENTIFICATION POSITIONING THE HEARING AID RETENTION STRING Retention string - two hearing aids Retention string - one hearing aid ADHESIVE STRIPS REMOVING THE HEARING AID AUTOMATIC VOLUME ADJUSTMENT REMOTE CONTROL

4 LISTENING PROGRAMS CLEANING The hearing aid The ear-set...37 The earpiece...37 CHANGING THE EAR-SET Ear-tip...39 Earmould IN CASE OF MALFUNCTION CARING FOR THE HEARING AID WARNINGS ADVICE SYMBOLS

5 ACCESSORIES Your hearing care professional will mark the accessories that you have chosen for your child s hearing aid. Listening tube Adhesive tape Battery drawer opening tool 5

6 Drying kit Cleaning accessories a. cloth b. wax loop /battery magnet c. wax brush a b c Box for used batteries Battery pack 6

7 Quick guide User instructions Retention string a. monaural b. binaural a b Bonnet 7

8 Remote control 8

9 THANK YOU......for choosing a Widex hearing aid. We hope you will be pleased with your child s new Widex hearing aid. We realise that being confronted with a child s hearing loss can be daunting, but we hope this booklet will show that using a hearing aid need not be complicated. All illustrations in this booklet show a right-ear hearing aid. Unless otherwise stated, the same principles apply to the left ear. NOTE The hearing aid will not restore normal hearing, but can help your child to make the best possible use of her or his remaining hearing ability. 9

10 WARNING This booklet contains important information and instructions.please read this booklet carefully before using the hearing aid. NOTE Your child s hearing aid, ear-set and accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes considered necessary. 10

11 THE HEARING AID AND EAR-SET Several ear-set solutions are available for the hearing aid. The ear-set consists of an earwire and an earpiece. The hearing care professional will mark the solution chosen for your child. Ear-tip Earwire Microphone openings Sound tube Light-emitting diode Sound bore Hearing aid Anchor Instant receiver ear-tip 11 Battery drawer Eye loop

12 Earwire Microphone openings Light-emitting diode Sound bore Hearing aid Earmould Battery drawer Eye loop Custom receiver earmould If you need help to identify the serial number (usually six or seven digits) on the product, please contact your hearing care professional. 12

13 THE BATTERY We recommend Zinc Air batteries. Use a size 10 battery for the hearing aid. To obtain replacement batteries, please consult the hearing care professional. It is important to take note of the expiry date and the recommendations regarding disposal of used batteries on the battery pack. INSERTING THE BATTERY Before inserting a new battery into the hearing aid, remember to remove the adhesive tab. Once the tab has been removed, the battery will start functioning after a few seconds. 13

14 CAUTION Do not use batteries on which there is a sticky residue from the tab, or other unwanted substances. Use the opening tool provided to gently open the battery drawer as illustrated. Do not press the drawer beyond the open position. 14

15 Place the battery in the drawer so that the plus sign (+) on the battery is visible when you hold the hearing aid as shown. You can use the battery magnet on the wax loop tool provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted. 15

16 DRAINED BATTERY If the light-emitting diode (LED) on the hearing aid stops flashing, or there is no sound in the hearing aid, it is an indication that the battery is exhausted. Battery life is approximately 2-3 days. However, exactly how long the battery will last varies from one case to another. We recommend that you always keep a spare battery on hand. Please note that the LED may have been disabled. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. When changing the battery, it is a good idea to hold the hearing aid over a table. 16

17 TURNING THE HEARING AID ON AND OFF The battery drawer of the hearing aid also functions as the on/ off switch. Close the battery drawer to turn the hearing aid on. If you have just turned off the hearing aid, wait at least three seconds before turning it on again. Open the battery drawer as described on page 10 to turn off the hearing aid. Please remember to switch the hearing aid off when it is not in use. Remove the battery if the hearing aid will not be used for several days. 17

18 LIGHT-EMITTING DIODE (LED) The hearing aid is provided with a LED to indicate certain functions. RC signal received Flashes OFF* Hearing aid or program active: Hearing aid is on Flashes OFF Specific program is active Flashes OFF * bold indicates standard setting Please also see page page

19 CHECKING THE SOUND The listening tube enables you to check the sound in the hearing aid before placing it in your child s ear. If there is no sound in the hearing aid, it may be an indication that the battery is exhausted. 19

20 RIGHT/LEFT IDENTIFICATION If your child wears hearing aids on both ears, it is a good idea to ask your hearing care professional to place identification marks on the hearing aids (red mark = right and blue mark = left). The arrow shows the position of the identification mark. 20

21 POSITIONING THE HEARING AID Before positioning the ear-tip in your child s ear, make sure that the receiver housing inside the ear-tip sits correctly. These illustrations show an instant eartip solution, but the same procedure is used with an earmould. Place the hearing aid behind the ear, so that the earwire rests comfortably on the ear, close to the head. 21

22 Insert the earpiece in the child s ear canal while holding the earpiece. If your child is using an instant ear-tip solution, position the anchor so that it rests in the outer ear, securing the position of the ear-set. Check at regular intervals that the hearing aid and the ear-set are positioned correctly. 22

23 RETENTION STRING The retention string helps to ensure that the hearing aids will not be lost, if they fall off the ear. Fasten the string to the hearing aids in the following way: Put the string through the eye loop on the hearing aid. Guide the hearing aid up through the loop formed. Pull the string to form a tight knot around the eye loop. 23

24 WARNING We recommend that you always use the retention string with the hearing aids. RETENTION STRING - TWO HEARING AIDS Open the clip, pushing it upwards as illustrated. When you feel resistance, push upwards again. 24

25 Attach the clip at the end of the string firmly to your child s clothes, making sure that it is always securely fastened. Use the slider to adjust the string so that your child can only just turn his or her head without the hearing aids coming off. Slider for adjusting the length 25

26 RETENTION STRING - ONE HEARING AID Open the clip, pushing it upwards as illustrated. When you feel resistance, push upwards again. Attach the clip at the end of the string firmly to your child s clothes, making sure that it is always securely fastened. Place the string so that your child can turn his or her head without the hearing aid coming off. 26

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28 ADHESIVE STRIPS If necessary, the hearing aid can be further fastened using the adhesive strips provided. Peel off an adhesive strip from the pack. Attach the strip to the hearing aid. Remove the cover from the strip 28

29 Position the hearing aid behind the ear. Before using the hearing aid the next time, use a fingernail to gently peel off the used adhesive strip. 29

30 REMOVING THE HEARING AID Remove the hearing aid from its position behind your child s ear. Carefully pull the earpiece out of the ear canal, while holding the lower part of the earwire. 30

31 AUTOMATIC VOLUME ADJUSTMENT The volume of the hearing aid will adjust itself automatically to your child s sound environment. WARNING If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult the hearing care professional. 31

32 REMOTE CONTROL A remote control is an accessory for the hearing aid that provides a number of additional options, such as changing program and adjusting the volume. The basic functions are described below: Press the [1] key to switch on the remote control. By default, it automatically switches off after 30 seconds. Press the [+] key to turn up the volume. Press the [-] key to turn down the volume. 32

33 Press the [1], [2] and [3] keys briefly to choose between listening programs 1-3. The number of programs available will depend on how the hearing aid is programmed. Please also refer to the user instructions for the remote control. WARNING Be very careful not to accidentally activate the volume key on the remote control and thereby cause the sound level in your child s hearing aid to be too high or too low. 33

34 LISTENING PROGRAMS Ordinarily, the hearing aid has one listening program (Master). Other listening programs intended for specific listening situations can be made available with a remote control: Audibility Extender: Makes high-frequency sounds audible, with certain configurations of hearing loss. TV: For listening to the TV. At the front of this booklet, the hearing care professional can list the listening programs that are available in the hearing aid. If the needs of your child change over time, the combination of listening programs can be altered. 34

35 CLEANING The hearing aid and ear-set should be cleaned on a daily basis. The following cleaning accessories are available for the hearing aid and ear-set. 1. Cloth 2. Wax loop 3. Wax brush If necessary, the wax brush can be washed in soapy water. Contact the hearing care professional if you need additional supplies of cleaning accessories. 35

36 THE HEARING AID Clean the hearing aid after use with the cloth provided. If the microphone openings are still blocked, contact your hearing care professional. WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. 36

37 When the hearing aid is not in use, keep it in a warm, dry place with the battery drawer open to ventilate the hearing aid and allow it to dry. THE EAR-SET Wipe off the ear-set with the cloth after use. THE EARPIECE Use the wax loop to dig out any hard earwax, as illustrated. 37

38 Insert the wax brush into the sound bore to remove any soft earwax. If earwax has gathered on the eartip, use the cloth, loop or brush to remove it. WARNING Make sure that the ear-set is free of earwax, moisture or the like. The ear-set must never come into contact with water, alcohol or other cleaning solutions. 38

39 CHANGING THE EAR-SET The ear-set should be changed as required, for example if the earpiece no longer fits your child s ear. Contact the hearing care professional for advice on how often the ear-set should be changed and to obtain replacement ear-sets. EAR-TIP An instant ear-tip should only be changed by your hearing care professional. WARNING Do not attempt to remove the ear-tip from the rest of the ear-set yourself. 39

40 EARMOULD If the earmould no longer fits your child s ear canal, contact your hearing care professional for a new one. To change the custom earmould do as follows: Grip the hearing aid between your thumb and index finger. With the other hand grip the earwire and pull straight apart as indicated by the arrow. Follow the same procedure to pull the earwire out of the earmould. 40

41 Turn the earmould around and hold it as illustrated. Use your thumbs to press the sides of the earmould backwards as illustrated. Take out the receiver. Hold the new earmould as illustrated. Push the receiver into the large hole as far as it goes. 41

42 Turn the earmould around. Connect the plug on the earwire to the receiver in the earmould. Press the plug until a click is felt. Connect the earwire to the hearing aid, pressing the plug until a click is felt. Check that the ear-set is securely assembled. 42

43 IN CASE OF MALFUNCTION Problem Possible cause Solution The hearing aid is completely silent The hearing aid volume is not powerful enough The hearing aid is not turned on Make sure the battery drawer is closed The earwire is defective Contact the hearing care professional The battery does not work The sound bore of the earpiece is blocked The battery is nearly exhausted The sound bore of the earpiece is blocked Insert a new battery in the hearing aid Clean the blocked sound bore (see page page 37) Insert a new battery in the hearing aid Clean the blocked sound bore (see page page 37) 43

44 Problem Possible cause Solution Your child responds less to sound The hearing aid whistles continuously Your child s ear is blocked by earwax Your child s hearing may have changed The ear is blocked by earwax The earpiece is not correctly placed in the ear canal The earpiece fit is too loose The receiver is not positioned correctly in the earpiece Contact the ENT doctor/physician Contact the hearing care professional Contact the ENT doctor/physician Take the earpiece out and reinsert it Contact the hearing care professional Contact the hearing care professional See page page 21 44

45 CARING FOR THE HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of the hearing aid: 45

46 CAUTION Turn off the hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. When the hearing aid is not in use, keep it in its case in a dry location out of reach of children and pets. Do not expose the hearing aid to extreme temperatures or high humidity. Make sure to dry the hearing aid thoroughly after heavy perspiration. Avoid dropping the hearing aid perform cleaning and battery changes while holding the hearing aid above a soft surface. Your child must not wear the hearing aid while in the bath or shower, or when a hair dryer is used, and avoid letting the hearing aid come into contact with sticky or greasy substances, such as hair spray or sunscreen. To maintain the proper shape of the ear-set, be careful not to twist or squeeze it out of shape when the hearing aid is placed in the case. 46

47 WARNINGS WARNING Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately. When your child wears the hearing aid, make sure he or she does not put the hearing aid or its battery, parts and accessories into his or her mouth. Make sure that the retention string is adjusted correctly and is securely fastened to your child s clothes so that your child is not entangled by the string. Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions. 47

48 WARNING Please be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal. An infection can arise as the result of inadequate ventilation of the ear. We therefore recommend that you remove the hearing aid and ear-set from your child s ear at night to allow the ear canal to be ventilated. Make sure that you clean and inspect the hearing aid and ear-set as required. If an infection occurs, you should seek medical attention and contact the hearing care professional for advice on how to disinfect the various hearing aid parts. Do not under any circumstances use alcohol, chlorine or similar substances for this purpose. Regular use of a de-humidifier is recommended to help avoid malfunction of the hearing aid. 48

49 WARNING Check on a regular basis that your child s ear canal does not show signs of soreness or scratches. If you see any irregularities, contact your hearing care professional. Clean and inspect the hearing aid after use to check that it is intact. If the hearing aid or the ear-set breaks while in the ear canal, contact your hearing care professional immediately. Do not try to remove the parts yourself. The hearing aid and the adhesive tape are made of modern non-allergenic materials. Nonetheless, in rare cases skin irritation can occur. If you notice skin irritation in or around your child s ear or ear canal, contact the hearing care professional If napping with the hearing aid on causes redness or pressure marks, remove the hearing aid. 49

50 WARNING Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves. Do not change batteries in front of them and do not let them see where you keep your battery supply. Discard used batteries carefully. Batteries are very small and can easily be mistaken for pills or the like. Never put a battery or hearing aid in your mouth for any reason, as you may risk swallowing it. Never allow others to wear your child s hearing aid, as this could cause permanent damage to their hearing. 50

51 WARNING Never try to open or repair the hearing aid yourself. The hearing aid must not be worn during x-ray scans, MR scans, CT scans, short-wave diathermy, or similar radiation treatments, and should never be placed in a microwave oven. These are some of the types of radiation that can damage the hearing aid and it can become very hot. Radiation from, for example, room surveillance equipment, burglar alarms and cell phones is weaker and will not damage the hearing aid. Widex hearing aids are not certified for use in mines or other areas with explosive gases. 51

52 CAUTION The hearing aid has been tested for interference according to international standards. Nevertheless, it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarmsystems, room surveillance equipment and mobile phones. Although the hearing aid has been designed to comply with the most stringent international electromagnetic compatibility standards, the possibility cannot be excluded that it may cause interference with other equipment, such as medical devices. 52

53 ADVICE NOTE To help your child grow accustomed to sounds, we recommend that your child wears the hearing aid in as many situations as possible during the day. The use of hearing aids increases the risk of accumulation of earwax. Contact your physician/ent doctor if you suspect that a plug of earwax has accumulated in your child s ear. Earwax can both reduce your child s hearing and considerably impair the effect of the hearing aid. It is a good idea to ask your physician to clean your child s ears a couple of times a year. In most cases, using the hearing aid infrequently will not permit your child to gain full benefit from it. The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading. 53

54 Electrical and electronic equipment (EEE) contains materials, components and substances that can be hazardous and present a risk to human health and the environment when waste electrical and electronic equipment (WEEE) is not handled correctly. Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste. Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment, or given to your hearing care professional for safe disposal. Proper disposal helps to protect human health and the environment. 54

55 SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/ifu/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated. Date of manufacture The date when the product was manufactured. Use-by date The date after which the product is not to be used. Batch code The product s batch code (lot or batch identification). 55

56 Symbol Title/Description Catalogue number The product s catalogue (item) number. Serial number The product s serial number.* Keep away from sunlight The product must be protected from light sources and/or The product must be kept away from heat Keep dry The product must be protected from moisture and/or The product must be kept away from rain Lower limit of temperature The lowest temperature to which the product can be safely exposed. 56

57 Symbol Title/Description Upper limit of temperature The highest temperature to which the product can be safely exposed. Temperature limits The highest and lowest temperatures to which the product can be safely exposed. Consult instructions for use The user instructions contain important cautionary information (warnings/precautions) and must be read before using the product. Caution/Warning Text marked with a caution/warning symbol must be read before using the product. 57

58 Symbol Title/Description WEEE mark Not for general waste When the product is to be discarded, it must be sent to a designated collection point for recycling and recovery. CE mark The product is in conformity with the requirements set out in European CE marking directives. Alert The product is identified by R&TTE Directive 1999/5/EC as an equipment Class 2 product with some restrictions on use in some CE member states. C-Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market. 58

59 Symbol Title/Description Interference Electromagnetic interference may occur in the vicinity of the product. *The six- or seven-digit number on the product is the serial number. Serial numbers may not always be preceded by 59

60 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark Manual no.: #03 Issue : É[5qr0q2 f;;a;g] WIDEX and WIDEX BABY are trademarks of Widex A/S