Accessible healthcare for everyone

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Hannah Arnold
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1 Accessible healthcare for everyone

2 1. Digital Healthcare- välfärd, välfärdsäkring Availability 2 T-meeting & Tera 3 VOXEYES- Tera, Complete Communication Equality

3 VOXEYES Founded 2017 by companies within healthcare sector and within videocommunication business. Tudorkliniken AB- Family Medicine Practice Europea in Malmö AB- T-meeting, TERA

4 I think it's fair to say that personal computers have become the most empowering tool we've ever created. They're tools of communication, they're tools of creativity, and they can be shaped by their user. Bill Gates

Speech disabled Deaf from birth Patient segments Deaf during

hard of hearing with visual impairment Deaf-blind Hard of

mentioned groups are approximately 10 percent of the

6 Speech disabled Deaf from birth Patient segments Deaf during adulthood (loss of hearing at later stage in life) Deaf and hard of hearing with visual impairment Deaf-blind Hard of hedaring Users with multi-communication disabilities Above mentioned groups are approximately 10 percent of the population Elderly Non-native language speaking individuals Rest of the population

7 Patient segments video call Dermatology Psychiatry Emergency Pharmacology Follow up smaller surgery Dietist consultation Geriatrics Pediatrics Oto-Rhino-Laryngology Internal medicine Questions

8 Case 1 A 87 year old woman at the retirement home presented with chest pain. An oncall doctor was called who concluded that there was no MI but she had pain upon palpation of thorax and ribs. The patient had no cough and normal respiration. Oxycodone pain relief was administred.

Sustainability and availability Environmentally friendly communication Efficient and time saving for the healthcare centers and the patients

way around, which is common practice in the digital communication markets today Similar behaviour as during a regular visit to a healthcare

9 Sustainability and availability Environmentally friendly communication Efficient and time saving for the healthcare centers and the patients Available for all types of patients, in other words heathcare on equal terms Technology adapted according patient behaviour and not the other way around, which is common practice in the digital communication markets today Similar behaviour as during a regular visit to a healthcare center or hospital Compatibility and openness towards to most common forms of communication (video, audio, RTT, VoIp, videoconf, multi RTT, PSTN phones etc)

10 Todays video islands Aleris KRY Min Doktor Rest of the world

11 Healthcare on equal terms - available for everyone Mobile phones and mobile text-phones Analog phones & PSTN text - phones Video phones Video conference solutions

12 Personal visits today at healthcare centers & hospitals Patient calls their healthcare center Patient arrives at the reception Patient waits in the waiting room Medical consultation takes place

13 Personal digital healthcare visits with Voxeyes Patient calls Voxeyes Patient is transferred to a video-waiting room by a nurse Doctor meets patient to conduct remote medical consultation

14 Deaf born with your country s native or non native sign-language

15 Adult deaf, hard of hearing, hard of hearing with visual impairment and speech impaired patients

16 Deaf-blind patients

17 Patients with multiple disabilities

18 Elderly

19 Non native language speaking patients

Voxeyes offers their services through an open Video

compatibility towards all types of technologies

using videophone or mobile textphone PSTN calls, as

cellular phones/3g/4g/5g combined freely with other

click to call from Voxeyes website for all groups

20 Voxeyes offers their services through an open Video communication platform with the broadest possible compatibility towards all types of technologies Video phone calls for individuals with childhood deafness Deafblind with text-phones and video-phones Internet Visually impaired call in using videophone or mobile textphone PSTN calls, as well as a free mix with other videoparties GSM cellular phones/3g/4g/5g combined freely with other videoparties Calls from video conference systems 1 click to call from Voxeyes website for all groups Video calls, text calls, audio calls from all types of smartphones and tablets

21 Equal availability throughout the platform chain Video phones and text phones for all patient groups Web browser based software solutions adapted for all patient groups Video Switchboard with all functionality and media support for all patient groups Video agents with unique features that support multiple media for all patient groups

22 Solutions for reaching the service PUBLIC PUBLIC TABLET PC/ANDROID/ Waiting rooms, public places Receptions ipad/iphone/mac ANDROID Multi party calls Windows & Web browser

23 TERA - AI AI Artificial Intelligence Unique communication solution Speak to text Text to speak Do your outgoing or get incomming calls towards any PSTN party using Tmeeting Tera

24 Conclusion

26 Q&A Thank You

See what they say with Captioned Telephone

RelayIowa.com See what they say with Captioned Telephone Captioned Telephone (CapTel ) allows individuals who have difficulty hearing on the phone to listen while reading captions of what s said to them.