EMPOWER YOUR FRONT OFFICE TO DO MORE IN LESS TIME

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1 EMPOWER YOUR FRONT OFFICE TO DO MORE IN LESS TIME

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3 01 INTRODUCTION ENHANCE TEAM EFFICIENCY AND PATIENT SATISFACTION When it comes to efficiency, the right tools make a big difference. A tool designed for a specific task can save time in a busy dental practice, where every minute counts. Dentrix eservices are digital tools designed to increase the productivity of your front office. Your team can spend less time on the phone and more time helping patients. Dentrix eservices work hand-in-glove with your Dentrix practice management system. An intuitive workflow allows your team to accomplish tasks in fewer steps without leaving Dentrix. Unlike other products, you don t need to load a software bridge or open a new window for Dentrix eservices. You simply click a button on your Dentrix toolbar.

4 02 DENTRIX With Dentrix eservices, you can solve many common problems experienced by dental practices, as shown in the table below: If you are tired of: Insurance Management Problems Calling insurance carriers to learn eligibility or claim status and waiting on hold for answers. Then you need: eservices Solution Insurance Manager Making patients wait while you check their insurance eligibility, deductible and co-pay amounts. Insurance Manager Finding the doctor or hygienist to complete a claim with the appropriate image, diagnosis or narrative. Patient Communication Problems Phoning again and again to schedule patients for re-care. eclaims, Insurance Manager eservices Solution Communication Manager Spending time manually sending reminder s and postcards. Communication Manager Filling schedule holes caused by missed appointments and cancellations. Website Manager Billing and Collections Problems Collecting from insurance carriers and patients on overdue balances. eservices Solution eclaims, QuickBill Spending time manually creating statements, stuffing and mailing envelopes. QuickBill Inputting double entries because you can t automatically post payments to a ledger. PowerPayLE EMV

5 03 eservices MANAGE INSURANCE MORE EFFECTIVELY Save valuable time and expedite payments with Dentrix eservices that help you manage the insurance process more effectively. INSURANCE MANAGER Reduce phone calls by verifying insurance eligibility in real time. Or, automatically upload eligibility reports prior to the day s appointments. With Insurance Manager, you can: Spend less time on the phone with insurance carriers Instantly verify patient insurance eligibility Monitor your reimbursement status in real time ECLAIMS Cut reimbursement time from a few weeks to a few days by creating electronic insurance claims in minutes. With eclaims, you can: Automatically validate that each claim is complete Automatically get a confirmation and NEA number to hold insurance companies accountable Send electronic claims to insurance carriers immediately Add unlimited Dentrix attachments such as radiographs and charts DID YOU KNOW? Save when you bundle. Insurance Manager and eclaims are included in the Momentum Service Bundle

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7 05 eservices KEEP IN TOUCH WITH YOUR PATIENTS Increase patient loyalty and decrease missed appointments with Dentrix eservices that give you more ways to connect with your patients. COMMUNICATION MANAGER Truly reach your patients by sending messages and appointment reminders automatically at the appropriate time, using the appropriate delivery method. WEBSITE MANAGER Expedite payments and appointment scheduling with a low-maintenance website that gives patients anytime access to their data online. With Communication Manager, you can: Connect with patients using s, text messages, print-on-demand postcards and your website Choose the delivery method based on your patient s available contact information Build stronger patient relationships with birthday greetings, thank-you notes and more With Website Manager, you can: Accept online payments Receive appointment requests Import patient data from online forms into Dentrix DID YOU KNOW? Save when you bundle. Communication Manager, Website Manager, Insurance Manager and eclaims are all included in the Optimum Service Bundle

8 06 DENTRIX SIMPLIFY BILLING AND COLLECTIONS Get paid sooner by using Dentrix eservices to streamline the billing and collections processes in your practice. QUICKBILL Eliminate manual tasks such as folding and stuffing envelopes with a service that creates and mails patient statements in minutes. POWERPAYLE EMV Collect payments immediately by allowing patients to process EMV (chip card), credit and PIN debit, or contactless transactions on the day of service. With QuickBill, you can: Control your cash flow by sending statements daily, weekly or monthly as needed Eliminate statement paper, envelopes and other mailing inventory Keep your records up-to-date with address corrections from National Change of Address Verification (NCOA) With PowerPayLE EMV, you can: Integrate with your Dentrix software for ease and simplicity Automatically post payments to the Dentrix Ledger to eliminate double entry. Process payments without tying up a phone line Deposit funds into your account usually within 48 banking hours DID YOU KNOW? Save when you bundle. QuickBill and PowerPayLE EMV are included in the Momentum Service Bundle QuickBill, PowerPayLE EMV, Communication Manager, Website Manager, Insurance Manager and eclaims are included in the Optimum Service Bundle

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10 08 DENTRIX RAISE EFFICIENCY AND LOWER YOUR COSTS Just one Dentrix eservice can save your practice time and money. Imagine the benefits many eservices could bring to your practice. Dentrix Service Bundles are now available to help you raise efficiency and lower your costs at the same time. Dentrix Service Bundles include unlimited online/ phone technical support, product upgrades and online resources at no additional charge for your Dentrix system. Choose the bundle that meets your needs, or talk to your Henry Schein representative.

11 09 eservices MOMENTUM OPTIMUM Accelerate payment collection to keep your practice financially healthy. Engage with patients to realize your full practice potential. With the Momentum bundle, you can: Submit, manage and track insurance claims electronically Generate and send billing statements on demand directly from Dentrix Get a 10 percent discount on all eclaims and QuickBill submissions With the Optimum bundle, you can: Access all of the eservices included in the Momentum bundle Communicate with your patients more effectively Permit patients to request appointments, complete forms, view account balances and pay bills directly from your website Get a 20 percent discount on all eclaims and QuickBill submissions

12 REQUEST A DEMO See how integrated digital tools can make a difference in your practice. Ask your Henry Schein representative for a demo of Dentrix eservices. Call , Option 2 or visit