2017 TACHC Outreach & Enrollment Conference DRAFT Agenda (as of 06/01/2017)

Transcription

1 2017 TACHC Outreach & Enrollment Conference DRAFT Agenda (as of 06/01/2017) Theme: My Texas My Health SM Together Towards Tomorrow September 27-28, 2017 Sonesta Bee Cave-Austin Hotel Bee Cave Pkwy Bee Cave, TX WEDNESDAY, SEPTEMBER 27, 2017 Breakfast and Registration A Milestone Reached. A Look Back Then and Now Sonia Lara, Morning Plenary I: State & Federal Policy Updates Anne Dunkelberg, Center for Public and Policy Priorities Liz Hagan, Families USA BREAK 7:00 AM 8:30 AM 8:30 AM 9:00 AM 9:00 AM 10:00 AM 10:00 AM 10:15 AM Morning Plenary II: The Future of Enrollment Assisters and Effective Messaging Heather Bates, Families USA Liz Hagan, Families USA TACHC SPONSORED LUNCHEON Breakout Sessions (participants will choose one) 10:15 AM 12:00 PM 12:00 PM 1:15 PM 1:30 PM 2:30 PM Refreshment and Networking Break 2:30 PM 2:45 PM Breakout Sessions (participants will choose one) 2:45 PM 3:45 PM Outreach and Enrollment Networking Reception (Meridian 98-Level 6) 4:00 PM 5:30 PM

2 THURSDAY, SEPTEMBER 28, 2017 Breakfast and Registration 8:00 AM 9:00 AM Special Guest: Empowering speaker w/ message for CACs 9:00 AM 9:30 AM Morning Plenary I: Voter Registration Victories A panel of health center leads 9:30 AM 10:45 AM BREAK and CHECK-OUT 10:45 AM 11:00 AM Morning Plenary II: Think Outside the Box. Advancing the Role of Outreach and Enrollment in Community Health Centers Keegan Warren-Clem, People s Community Clinic and Christian Muñoz, Nuestra Clinica del Valle 11:00 AM 12:00 PM TACHC SPONSORED LUNCHEON 12:00 PM 1:15 PM Afternoon Plenary: An Enrollment State of Mind: Effective OE Strategies and Responses to Change Jill Ramirez, Latino Healthcare Forum Daniel Bouton, Community Council and Christina Buttler, Coastal Bend Center for Independent Living 1:15 PM 2:30 PM Together Towards Tomorrow: Closing Comments & OE Drawing Sonia Lara, 2:30 PM 2:45 PM

3 WEDNESDAY SEPTEMBER 27 *All plenaries will be held in Ballroom CDE PLENARY SESSIONS 9:00 AM - 10:00 AM State and Federal Policy Update Participants will be informed of the latest federal and state updates impacting outreach and enrollment and community health centers. Anne Dunkelberg, Center for Public and Policy Priorities Liz Hagan, Associate Director of Coverage Initiatives, Families USA 10:15 AM -12:00 PM The Future of Enrollment Assisters & Effective Messaging During Challenging Times The Affordable Care Act is still the law of the land and outreach and enrollment services are still needed. This session will provide an overview of the latest CMS changes to the Health Insurance Marketplace, what we know about changes to the healthcare landscape and ideas for how how to adjust programs and plans to better serve consumers given these changes and future uncertainties. Heather Bates, Director of Community Engagement, Families USA Liz Hagan, Associate Director of Coverage Initiatives, Families USA BREAKOUTS *Breakouts will repeat and occur on Wednesday only. Participants will choose two to attend. 1:30 PM - 2:30 PM and 2:45 PM - 3:45 PM BREAKOUT SESSION I Marketplace Plan Selection: Educating Consumers in a Shorter Enrollment Period Recent changes to the Marketplace open enrollment period means that consumers have a smaller window to apply for health insurance and assisters will have to work extra hard to help facilitate enrollment. This refresher course will help assisters gain an understanding of the components of private insurance plans in the Marketplace, how to explain plan features and terms to consumers, key issues to

4 consider during the plan shopping experience, and strategies to help consumers identify and select the plan that best meets their needs. Dave Chandrasekaran, Independent Consultant BREAKOUT SESSION II What You Need to Know to Better Serve Your Veteran Patients This session will provide a brief overview of the Veterans Choice Program and the importance of the program to health centers and their Veteran patients. Participants will then receive military cultural competency training and learn of some best practices for reaching out and working collaboratively with other local entities serving Veterans. Finally other important Veteran resources for health center OE staff will be shared. Christopher Araujo, Peer Service Coordinator (Capital Area) Military Veteran Peer Network, Texas Veterans Commission BREAKOUT SESSION III Immigration and Access to Care This session will review immigrants access to health care and benefit programs and discuss current legislative actions that may have implications on their access to care. Participants will learn about immigrant families rights and eligibility for health, food and other programs and how to speak to families seeking these services. Matthew Lopas, Policy Attorney, National Immigration Law Center BREAKOUT SESSION IV Women s Health: What Programs Are Available, What Questions Can I Ask and Who s Eligible? HHSC will discuss the latest updates on the Healthy Texas Women program and provide an overview on the Family Planning and Breast and Cervical Cancer Services programs to help assisters learn to screen for and help individuals apply. Viveca Martinez, Director, Office of Women s Health & Education Services, Health and Human Services Commission

5 THURSDAY SEPTEMBER 28 *All plenaries will be held in Ballroom CDE PLENARY SESSIONS 9:30 AM -10:45 AM Voter Registration Victories A panel of health center outreach and enrollment leads will share their voter registration efforts and turnout from the 2016 general election and share best practices for improving civic engagement by implementing voter registration activities in community health centers. 11:00 AM - 12:00 PM Think Outside the Box. Advancing the Role of Outreach and Enrollment Outreach and enrollment has been a long-standing service within community health centers and assisters have a unique role in addressing individuals beyond their health care needs. In this session, participants will share new and adaptable ways to enhance your outreach and enrollment activities and advance the role of assisters through new skills and services. Keegan Warren-Clem, People s Community Clinic Christian Muñoz, Nuestra Clinica Del Valle 1:15 PM - 2:30 PM An Enrollment State of Mind: Effective OE Strategies and Responses to Change Community partnerships have played a significant role in getting the word out and enrolling individuals into health coverage programs statewide. A panel of Texas Navigators will share best practices, effective outreach efforts and ideas for responding to changes in the Marketplace as we gear up for the next open enrollment. Jill Ramirez, Latino Healthcare Forum Daniel Bouton, Community Council Christina Buttler, Coastal Bend Center for Independent Living