DO FOR, DO WITH, CHEER ON: AN ALLEGHENY COUNTY SUCCESS STORY

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1 DO FOR, DO WITH, CHEER ON: AN ALLEGHENY COUNTY SUCCESS STORY 28th Annual Research and Policy Conference on Child, Adolescent and Young Adult Behavioral Health March 23, 2015

2 INTRODUCTIONS Allegheny County Department of Human Services Youth Support Partner Unit Aaron Thomas, Manager of Professional Development & Coaching Marieke Johnson, Program Manager

3 BY THE END OF THIS SESSION YOU WILL. Be presented with recruitment strategies Learn strategies used to implement a YSP program Discuss replication issues and concerns Identify techniques to support a Youth Support Partner

4 Investing in young alumni of the childserving systems to be peer mentors to help improve outcomes for youth and their families!

5 YOUTH SUPPORT PARTNER ROLE Supports the implementation efforts of Systems Integration and Improving Outcomes for Children and Families through family teaming. Peer mentor, positive role model, advocate and support youth and young adults. Assist youth in achieving their goals, in making good choices, pursuing healthy life choices, handling adversity and peer pressure, connecting with resources, helping youth have a voice and be accountable for their own lives and future. Working independently and with teams in order to identify, advocate and act as a liaison between youth and other professionals and community natural supports.

6 FAMOUS SPIN OFFS

7 7 HOW WE GOT STARTED Between 1998 and 2011, the Department of Human Services (DHS) Office of Behavioral Health (OBH) received grants from the U,S. Department of Health and Human Services Substance Abuse and Mental Health Services Administration (SAMHSA) to implement three projects CCF (Community Connection for Families) : System of Care Partnerships for Youth in Transition (14-21), Starting Early Together (0-5) 2008: High Fidelity Wraparound (HFW) piloted and first YSPs hired 2009: YSP Unit developed

8 HIGH FIDELITY WRAPAROUND TEAMS IN ALLEGHENY COUNTY Youth and Family Team Facilitator Family Support Partner Youth Support Partner Supervisor/Coach for each role

9 HIGH-FIDELITY IN ALLEGHENY COUNTY Joint Planning Teams OCYF (Child Welfare) **FAST: Family and System Teams **Gwen's Girls

10 THIS PRESENTATION WILL DEMONSTRATE SUCCESSES AND LESSONS WE LEARNED ALONG THE WAY!!!! by the direction of.. commitment. & experience.

11 DO FOR:

12 BUILDING THE FOUNDATION FOR SYSTEM CHANGE

13 Youth and Family Training Institute (YFTI) & Vroon VanDenberg Establishing Credentialing Process Providing Training & Oversight Providing Technical Assistance DO FOR:

14 DO FOR: CONTINUED. DHS System Partners: Human Services Administration Organization (HSAO) Allegheny Children's Initiative (ACI) Family Resources Allegheny Family Network (Family Support Partners) Great Lakes Behavioral Health/Diversified Care Management (Human Resources)

15 DO FOR: Car Rides Coaching (Personal & Professional) Mentoring (DHS) Advocates Supportive Team Member Champions

16 DO WITH: (SETTING THE STAGE)

17 RECRUITING & HIRING Where do we find eligible candidates? Discussing personal experiences during the interview process Challenges Ongoing dialogue with Human Resources

18 THERE'S SOMETHING DIFFERENT ABOUT THIS JOB. Job Title: Youth Support Partner Supervisor/Coach Support of Youth Support A lot of emphasis on Coach Personal life situations Flexibility and understanding trauma Role Modeling

19 SUPPORT FOR THE SUPPORTERS Dr. Walt Smith Other coaches Leadership for Strength Based Family Workers Credential (formerly FDC/FDLC) Youth and Family Training Institute (on-going support, collaboration, T&A)

20 PAPER JOB DESCRIPTION VS. REAL TIME JOB What they told us. The reality Supervisor/Coach Supervision & Oversight Reviews case notes Case consultation Skill building Coordinates team building activities Timesheets & Worklogs Set expectations Monitors schedule/calendar Life Coach Birthdays Baby Showers Funerals Holidays Domestic Violence Re-Traumatization Budgeting Vehicles And the things they told us!

21 WHAT YOU DON T KNOW WE WILL TEACH YOU OR WE WILL FIND SOMEONE WHO CAN Mandated Reporter Trauma Informed Care Vicarious Traumatization Mental Health Continuum Compassion Fatigue Case Notes Microsoft Mental Health 1 st Aid Time Management Cultural Competency You name it they get trained in it

22 TRANSITION FROM TOKEN YOUTH TO VALUED & RESPECTED EXPERT

23 STANDING IN COURT

24

25 CHALLENGES Overcoming trauma response behaviors Supporting vs. enabling Boundaries Where do YSPs go from here?

26 CHEER ON: New structure to accommodate growth Creating Supervisor/Coach training and support The move Ongoing development and assessing program needs

27 2015 AND BEYOND

28

29 SPECIALIZED SUPPORT & TRAINING John Amato Customized leadership series training: Situational Leadership DISC Assessment Emotional Intelligence Transference of Learning Sharon Sutton Trauma Informed Care Vicarious Traumatization and Selfcare Consultation with managers Sheila Washington Teaming Mission & Vision Culture

30 FUNDING STREAMS Managed Care/Reinvestment Dollars Dept. of Public Welfare Grant to DHS Funding streams based on child's eligibility

31 NUMBER SERVED YSPs have an average caseload of youth Approx. 250 youth served at a time More than 600 youth served More than 45 alumni hired as YSPs since YSPs were youth served by a YSP in HFW

32 CHEER ON:

33 THANK YOU Contact Info: Marieke Johnson Aaron Thomas

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