FOOD BANK UPDATE: PARSON CROSS INITIATIVE PROJECTS

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1 FOOD BANK UPDATE: PARSON CROSS INITIATIVE PROJECTS A REPORT ON OUR FOODBANK DURING 2017

2 INTRODUCTION Our foodbank first opened its doors in It began as a response to the crisis we saw in the local community. We recognised that people were struggling to make ends meet and as a result were often going without essentials such as food and heating. Over the last seven years we have seen a dramatic increase in the number of people we support and the volume of emergency food parcels we provide. In 2010 we gave out sixty-five food parcels, by 2017 this had risen to two thousand and fourteen. People are referred to our foodbank for a variety of reasons. It may be due to issues with their benefit payments such as a delay or a sanction, it could be because of debt or due to receiving a unexpectedly high utility bill; It may be due to illness or that they have recently lost their job. We often hear that people have skipped meals in order to manage or have been unable to heat their homes. The foodbank is often their last option after asking friends and family for support. Throughout our work we remain committed in our campaign that genuine long-term policy alternatives should be found; emergency food parcels and food banks are not the solution to the issues and problems that people face. As well as providing this emergency food support we also run a variety of community groups such as a Community Kitchen and garden project, a social café and a Pop-Up-Bakery. Our aims are to encourage a sense of neighbourhood, help people feel less isolated and to find local, sustainable alternatives to foodbanks. We could not continue to do our work without the generosity of local people. We are so grateful to everyone who donates to our charity and for those who give their time to help us. Thank you for you continued support. Report written by Charlotte Killeya and Nick Waterfield February 2018 Parson Cross Initative Projects Mount Tabor Methodist Church Wordsworth Avenue Sheffield S5 8NJ pxi.enquiries@gmail.com Registered charity number:

3 SUMMARY DURING 2017: v We provided the local community with 2014 emergency food parcels. v Between January and December 959 referrals were sent to us, compared with 856 in 2016, an increase of 12% v 38% of food parcels were for children under the age of 18 v 43% of parcels given due to low income the main cause or reason for food bank referral v Benefit issues remain problematic, with 35% of parcels needed due to benefit delay, sanction, change or appeal. v 79% of people visited 3 times or less during the 12-month period of v 7.3% of people visited us 12 times or more, however, this group was five times more likely than those who visited less frequently, to be referred due to mental health issues. 2

4 PARCELS, REFERRALS & HOUSEHOLD UNITS: THE DIFFERENT WAYS OF LOOKING AT THE DATA MEASURING VOLUME: THE AMOUNT OF PARCELS WE DISTRIBUTE Foodbanks collect and record data in different ways. The Trussell Trust, for example, typically reports the volume of food parcels it has provided rather than reporting on unique users. For example, if a family of 4 is referred to a foodbank twice in a year they are counted as 8 people. On average, the Trussell Trust reports that most people visit twice in a 12-month period. We also report volume in our data, and refer to this as parcels given as a way of showing that we are not referring to unique people. MEASURING REFERRALS: HOW MANY REFERRAL VOUCHERS WE RECEIVE When people require a food parcel they are referred by an agency or organisation such as the Citizens Advice Bureau, the local council or their GP. Clients receive a food bank referral form. These forms include information such as the number and age of people requiring support, the main reason why a referral is needed and any other detail that helps us prepare a parcel, such as dietary requirements and what cooking facilities they have. In some cases, a client may need more than 3 consecutive parcels. We discuss this with the referreral agency and client as we recognise some issues take longer than 3 weeks to resolve. MEASURING UNIQUE USERS OR HOUSEHOLDS Understanding who visits our foodbank is important as it gives us vital information about how we can tailor our other projects and services to support people. Unlike the number of parcels given or the number of referral forms we receive, measuring unique users is complicated as they are often not static. Family units are often dynamic: they change size - people join a household and then leave, children visit at weekends and so on. The reason a family may need a food parcel may change over time too. For example, a person may be initially referred to us because of a benefit sanction but then this has an impact on their income and they later end up in debt. Despite being complex, this data gives us an insight into the patterns food bank visits. 3

5 PARCEL NUMBERS BY MONTH Number of Parcels given Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec In 2016 we gave out a record 2025 parcels. This remains our busiest single year. In 2017 we gave out 2014 parcels. It shows that demand remains at a high level. This can be compared with 1551 food parcels in The typical make up of the households or family units was more weighed towards smaller groups in 2017 (such as single adults or lone parents) meaning that although the number of parcels we provided did not increase, the number of referrals did. Of those food parcels given in 2017, 38% were provided for children under 18 years old. This compares with 43% in The vast majority of our parcels go to people who are aged between 18 and 65, only a very small number go to adults of pensionable age. During 2017, 43% of parcels were for people who claim ESA, however we do not collect data regarding which whether or not they are placed in the work or support group. 25% of parcels were for people who claim Job Seekers Allowance. 4

6 REASONS FOR REFERRAL When a client is referred to us, we ask for the main reason to be given on the referral form. In many cases it is difficult to highlight one reason above all others, as typically a complex set of circumstances has led someone to us. Alongside collecting numerical data, listening to people s stories and experiences is important as it allows us to gain a deeper understanding about food bank use. We have seen a rise in people telling us that their low income has meant that they do not have enough money left to buy food. After bills and other payments such as arrears and debts are paid, there is often little money left over to cover food let alone unexpected expenses. Children needing new school shoes or a broken washing machine or cooker can push someone into further financial crisis. The rising cost of living, including the increased price of food, means that people s income is not stretching to cover the essentials. Low income can also be characterised as unstable income - people are unsure due to underemployment or benefit delays for example, when they will receive an income and the amount it is likely to be. There is also no money in reserve for when crises occur. The quotes we have used are taken from interviews which formed part of Church Action on Poverty s 2018 project Voices From The Margins. These interviews took place during one of our food bank sessions. The stories and experiences people shared give an insight into the reasons people visit our foodbank and the situations they face. The interviews can be read on full on the Voices from The Margins website What brought me here [to the foodbank]? Mainly low income and debt. And not being able to afford to feed my family for the full week The money I have doesn t last a week. By the time I have the gas and electric taken off. It doesn t go far at all. I often miss meals. I d say twice a week I miss meals so the kids have enough. I never buy new clothes for myself, just little things from charity shops. I really needed a new coat, and it was 7 from a charity shop and that nearly killed me. Tina. Tilly They stopped my ESA and put me on JSA, and I went five weeks with no money. I had to pursue it to tribunal and then I got the ESA back. Then [I had to wait] three weeks with nothing again before getting back to ESA. 5

7 People end up in debt through credit cards, or Brighthouse. You get something and it says it s only 5 or 10 a week, then you end up paying 2,000 for a washing machine. I have got court fines coming out of my benefits because I lost my driving licence, and I ve also got social fund loans coming out and council tax, it just feels like debt after debt after debt.[..] My son is going to high school this year and it s 40 for the blazer, then there are the shoes and whole uniform and tie. I get no help from his father, and then the holidays are expensive as well. Any trip out is so expensive. [.] I miss meals. I feel I hardly eat anything now; I just cook for my kids rather than myself. I never eat breakfast in the morning and quite often do not eat dinner; I just make sure I eat some tea. Mary Below is a graph that shows the reasons why people are asking us for help. It is based on the percentage of food parcels attributed to each reason. Percentage of parcels given based on reason for referral during 2017 Low income Benefit Delay Mental Health Benefit Reduction Benefit Sanction Debt Illness Other Benefit Change Benefit appeal 46% 19% 9% 8% 5% 5% 3% 2% 2% 1% As we can see 35% of reasons in 2017 were due to an issue with benefit payments. In 2016 this figure was 42%. We have seen a rise in the number of referrals been made due to low income, in 2016 this was 38% and it has risen to 46%. 6

8 THE NUMBER OF REFERRALS As well as recording the number of parcels we give out, we also keep a record of how many referral vouchers or forms we receive. We have seen this figure rise over the last three years referrals referrals referrals 30% INCREASE 12% INCREASE In 2016 we received 856 referrals. By which we mean the number of forms or vouchers we received. In 2017 this increased to 959, which is a 12% increase. This increase in referrals did not mean a rise in the number of parcels we gave out as the make up of these we were weighted towards smaller household types such as lone parents and adults without children. The main referral agency, after local community groups and charities is the Citizens Advice Bureau. In 2017 they gave us 20% of our referrals, followed by 18.7% handed to us by Sheffield City Council. Citizens Advice Bureau are one of our largest single referral agencies. One change here is that we have significantly strengthened our relationship with the CAB. Our CAB worker is on site every food bank session to provide advice, carry out benefit and budget checks and signpost and refer people to further support. This has been an invaluable service. Our volunteers make sure that everyone who visits the foodbank is welcomed and given the time to chat about the support that they need as well as a food parcel. The impact for us is that more referrals put increased pressure on our volunteer time and resources. 7

9 WHO VISITS OUR FOODBANK AND HOW OFTEN? Who is needing support? Percentage of 'household types' 2+ adult & children 14% 2+ adult, 0 children 14% lone parents 26% single adults 46% The largest group of people who visit our food bank are single adults. We do not record details about the make-up of people s households, but base our findings on how many people are included on a referral form. It may be that some single adults are sharing accommodation with other people, but are not financially dependent on them. What we can see is that lone parents also make up a large proportion of the clients we see. In 2017 we saw 258 unique households or family units, this was slightly less than in 2016 when we supported 267, but more than in 2015 when 240 households needed support. REPEAT VISITS v By looking at unique users, over time we can begin to build a picture of people s patterns patterns of food bank use. v In 2017, 79% of family units or households visited 3 times or less. v 59.2% visited us only once. This has remained largely consistent for the last 3 years. v However, 7.3% of people visited more than 12 times during This group is more likely to be single adults and is 5 times more likely to be suffering with a mental health condition than those other people who visit less frequently. This shows us that this group of people is extremely vulnerable and is often feeling isolated and needing much more support other than us providing them with a food parcel. v There is a much more work to be done regarding the issue of repeat food bank visits and this is something that we plan to return to in

10 CONCLUSIONS As we can see foodbank usage continues to be high in the community where we work. As we look towards 2018 we expect that this need will continue to be high, especially with the introduction of Universal Credit later in the year. The vast majority of people who we helped visited 3 times or less in At the same time, we have a small but growing number of people who visited us much more frequently, many of whom have serious financial and health issues and receive very little support in their everyday lives to help them manage. These people are vulnerable in our community and are at greater risk of being isolated and socially excluded. They need far more support than simply being given an emergency food parcel and this is something that we will continue to work towards and campaign for throughout 2018 and beyond. 9

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