Quick Guide for End of Life Care / Bereavement Resources. An information guide
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1 TO PROVIDE THE VERY BEST CARE FOR EACH PATIENT ON EVERY OCCASION Quick Guide for End of Life Care / Bereavement Resources An information guide
2 Quick Guide for End of Life Care/ Bereavement Resources Z-beds For family/significant others to stay over with loved ones - available on all sites. Please contact Porters to access. Wedding/Birthday/Christmas celebration boxes Boxes available on all sites during office hours, please access via your site s Swan Bereavement Suite (telephone numbers below). Out of hours, please contact Porters to access. Memory boxes Available on all sites during office hours, please access via your site s Swan Bereavement Suite. Order stock via as per previous page or telephone number below if more urgent. Out of hours, please contact Porters to access. Swan Bereavement Suite Contact Numbers: Royal Oldham: North Manchester: Fairfield: Rochdale:
3 Spiritual Care boxes Will be made available in clinical areas, containing; Qu ran New Testament Bible Jewish Prayers Hebrew and English Rosary beads Holy water Other faith books Relevant literature and information Additional resources can be accessed via the Chaplain on-call (via Switchboard). Please direct any queries to your site based Spiritual Care Team: Royal Oldham: 75259/78796 North Manchester:42990 Fairfield/Rochdale: Car Parking Vouchers: For first parking vouchers booklet, order via For all future voucher booklets, please bring record sheet from old parking vouchers booklet to Cashiers Office on your site and they will re-issue a new book of Parking Vouchers. Dedicated free spaces outside Bereavement Suites for those collecting Death Certificates. 3
4 Out of Hours Death Certificates (Medical Certificate of Cause of Death) FGH: Ward 7 & 8 ROH: ITU NMGH: H3 and CCU RI: CAU Spiritual and religious support Spiritual and religious support can be accessed 24/7 365 days a year via the on-call Chaplain via Switchboard Dial 0 internally or externally. End of Life Support Volunteers Contact the End of Life Care Team on or Please note this is not an urgent response service. IPads Coming soon. ALWAYS THINK! Open visiting, always Give refreshments Offer mementos Break the rules that don t exist. 4
5 Trust Patient Leaflets to be ordered via: Important Information for Bereaved Relatives: an information guide Ref 192 Communication Diary Ref 963 Emotional support and/or religious care Ref 0826 What to expect as death approaches Ref 428 Stock to order from North Manchester Stores Individual plan of care and support for the dying person WPH624 (should be accompanied by a Communication Diary - Ref 963) Notification of death form WPH656 Lock of hair pouches WPH901 Ring boxes WPH902 Swan Personal Property Bags WPH900 Personal Message Card & Envelopes WPH903 Sympathy Card & Envelopes WPH904 Soft Toothbrushes NHS Supplies (order online) Stock to order from End of Life team via EndOflife.Care@pat.nhs.uk Comfort packs Memory Boxes Swan signs for curtains/bays Bereavement packs (given when collecting death certificate) 5
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8 If English is not your first language and you need help, please contact the Ethnic Health Team on Jeżeli angielski nie jest twoim pierwszym językiem i potrzebujesz pomocy proszę skontaktować się z załogą Ethnic Health pod numerem telefonu For general enquiries please contact the Patient Advice and Liaison Service (PALS) on For enquiries regarding clinic appointments, clinical care and treatment please contact and the Switchboard Operator will put you through to the correct department / service Date of publication: May 2017 Date of review: May 2019 Ref: PI (C) 1035 The Pennine Acute Hospitals NHS Trust Wood pulp sourced from sustainable forests
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