Family & Individual Support Program - Handbook

Size: px
Start display at page:

Download "Family & Individual Support Program - Handbook"

Transcription

1 Family & Individual Support Program - Handbook Welcome and Introduction to the Simon Fraser Society for Community Living Welcome to the Simon Fraser Society for Community Living (SFSCL). We have been serving the communities of New Westminster, Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra since SFSCL offers services and supports for children who need extra support, adults with developmental disabilities and their families. SFSCL offers services to families and their children / family members of all ages, through: Family & Individual Support Program (FISP) Transition Planning Services Other SFSCL services for children and their families: Infant Development Program Supported Child Development Program Key Worker Services SFSCL services for adults with developmental disabilities: Community Inclusion Employment Services Skill Development (short term supports for independence) Outreach (on-going support to people who live independently) Shared Living Housing Respite Each program provides different types of service to individuals and families. Over time, you may get services from more than one of the programs. This handbook gives information about how our programs work. It also gives more information about the Family & Individual Support Program (FISP). We look forward to getting to know you. We welcome your questions, comments and ideas about this handbook and our services. FISP Family Handbook-Basic/revised October 2014 Page 1

2 Our Vision, Mission and Values Our Vision: Everyone s welcome Everyone belongs Everywhere Our Mission: We promote options and opportunities for people to have meaningful relationships and fulfilling lives. Our Values: Access for all people to all opportunities. Belonging we all deserve to be included at home, at work and in the community. Integrity we ll always do the right thing, even when it s not easy. Living well includes emotional, physical, spiritual and material well-being. Individuals matter everyone counts; we celebrate diversity. Total commitment to quality service and the highest standards. You make a difference Global change starts with one person and that s you. Your Rights The SFSCL protects and stands up for the rights of the people we serve. We believe that people have the right to ask for services and supports for themselves and their family members. The role of our staff is to support people to get and understand the information they need to make decisions. Everybody who gets services from the SFSCL has the right to: Get information about community and government services that may help with financial or other support Make decisions and choices about services and supports for you and/or your children Speak up and be involved in decisions about supports and services for your adult family member, with their consent Act as a legal representative for your adult family member Get information in a way that you can understand See your own file and records FISP Family Handbook-Basic/revised October 2014 Page 2

3 Be respected for your lifestyle, spiritual beliefs and cultural traditions Give feedback about the service Make a complaint about the service Refuse service Confidentiality and privacy We will always do our best to respect and uphold your rights. We will work with advocates or other people that you want to speak with you, or for you We will support you to make informed choices, even if the choice means that there is a risk to your health and safety We will not support choices that are against the law. We will not support choices that could harm anybody else We will keep everything you tell us confidential and private unless you give us permission to share it with other people or when the law forces us to share it About Health and Safety The SFSCL has policies and procedures that staff must follow. To keep everybody healthy, our staff must stay home from work if they are sick. When this happens, we will cancel our appointments with you. When staff are well enough to come back to work, we will make a new appointment time with you. If you or anyone in your house is sick with something other people could catch, please tell our staff. We will make a new appointment time with you, when you and your family are well again. The safety of our staff is very important. Work Safe BC has laws that require our staff to be aware of anything that could be harmful or dangerous. Staff must leave any situation we believe could be harmful or dangerous. Staff must check in with our office at regular times so we know they are safe. Staff will do this if a visit takes longer than planned. Staff must follow the Society s emergency plan when needed. FISP Family Handbook-Basic/revised October 2014 Page 3

4 Tell Us How We re Doing We want to hear from you! Please tell us what we are doing well and what we can do better. There are different ways you can tell us this: When we visit you, tell us what you think about our services and supports Once a year, we do surveys that you can use to tell us what you think about our services and supports If you come to our workshops and information sessions, there are evaluation forms that you can use to tell us what you think about the sessions Sometimes, with your permission, program coordinators may join you and our staff so that they can see how the services are working You can talk to the staff about any concerns that you have about our service. You can also use our complaint process. There is more information about the complaint process in the Program section of this handbook. We want the people we serve to be involved in planning and reviewing our services. You may be interested in joining some of our committees and panels to help us with this. If you want, we will be happy to give you more information about this. We want our staff to build a strong, positive working relationship with you. Our staff are professionals who give you services that you have a right to. Please do not give gifts to our staff. If you want to appreciate our staff, just say a simple Thank you. Some Things We Have to Do Our Funding Contracts: Most of the funding we get comes from a contract with the BC Government Ministry of Children and Family Development - Children and Youth with Special Needs (MCFD-CYSN). Contracts have rules we have to follow. We give MCFD-CYSN information about the number of people who receive our services and how much service we give to people. We do not give MCFD-CYSN any personal information about children and families. Our Adult Services are mostly funded by Community Living BC (CLBC). FISP Family Handbook-Basic/revised October 2014 Page 4

5 CLBC refers adults to us for service. Our contracts require the SFSCL to be accredited. This means we have to pass a test to make sure we are doing a good job and that we offer good services. An agency called CARF gives the SFSCL this test. They visit us every 3 years to make sure that our services meet CARF standards. CARF needs to look at some of our child and family files. They might want to talk with some of the people we serve. We might ask your permission to show CARF your file, or to share information with them about you or your family. Legal Requirements: Earlier we told you about some of your rights and what we do to honor them. Some of these things are required by law. These laws are put in place by the Governments of British Columbia and Canada through legislation or acts. This section tells you a little bit more about them. Privacy and Confidentiality: The Freedom of Information and Protection of Privacy Act is a set of laws that protects peoples privacy. This law says that we have to keep information about you and your family members confidential. We will ask you for your written permission to share any information with others. You do not have to give us this permission if you don t want to. We will not share information with anyone else without your permission, unless the law makes us. The law can make us share information with a court subpoena or if there is a child protection concern (a concern about a child s health or safety see below for more information). Exception - Child Protection: The Child, Family and Community Services Act is a set of laws that protect the health and wellbeing of children in British Columbia. This law says that we have to report to the Ministry of Children and Family Development if we think that a child is being abused or neglected, or is at risk of being abused or neglected. This is the law and we must obey it, even if we don t have a person s permission to share their information. FAMILY & INDIVIDUAL SUPPORT PROGRAM (FISP) FISP Family Handbook-Basic/revised October 2014 Page 5

6 About FISP The Family & Individual Support Program (FISP) offers services and supports to Children, youth and adults who have developmental disabilities and their families Adults with developmental disabilities who have no family. FISP goals are: To strengthen and support people with the challenges that come with disabilities To support people to speak up and advocate for themselves and/or their family members To build community connections and partnerships To raise awareness of disability issues in the community and advocate when needed This service is free. You decide whether you want to be involved with FISP or not. You can request different kinds of support at different times in your life, or your family member s life. FISP is partially funded by the BC Ministry of Children and Family Development, Children and Youth with Special Needs. What FISP Does FISP can help people to: get information about services connect with other families and people get ready to move from one stage of life to the next, such as the move from one school to another, or the move from high school into adult life learn to advocate for themselves and their family members speak up and be involved in current issues and concerns develop support networks FISP does this by offering: calls or visits with you Groups, workshops, presentations and information sessions Social and networking events FISP Family Handbook-Basic/revised October 2014 Page 6

7 Information and referrals to other services Support to know about and understand how to get different services for people with disabilities The way that FISP offers support depends on what you want. Our staff can connect with you by visits, meetings, phone calls & s. We can do this at times and places that work for you. We welcome you to come to our networking groups, workshops and information sessions. With your consent, we can add you to our distribution list and we will you our bulletins and notices about upcoming events. You may want other services that we do not offer. We can help you to ask for these services from other community agencies. You can contact them yourself, or you can ask us to contact them for you. If you ask, and if you give us your written permission, we will work with other agencies to support you or your family member. Confidentiality We will keep all of your information private and confidential. We will only use this information to help you plan for services and supports for yourself and/or your family member. We will ask you for your written permission to share your information with others. You do not have to give us this permission if you don t want to. We will not share information with anyone else without your permission, unless the law makes us. All written information such as notes from visits or phone calls or support plans are kept in a confidential file. You are welcome to read your file at any time by asking a FISP staff person. The staff will answer your questions about the information in your file. If you want, the staff will give you copies of anything that is in your file. What We Ask Of You Please help us to give you the best service we can. We ask that you: Let the FISP staff know ahead of time if you want to cancel a visit or meeting Cancel your visit if you or anyone in your household is sick with something that other people could catch. Our staff will do the same for you. Do not smoke during visits. Sign in at the front desk of our office if you are here for an appointment or meeting. We have to know who is in the building if there is an emergency. FISP Family Handbook-Basic/revised October 2014 Page 7

8 Sometimes, FISP staff will ask you if they can bring a new staff member, a student or a volunteer to a visit with you. If you are comfortable, we ask you to allow this new person to join your visit. This helps new people learn and makes our services better. Frequently Asked Questions 1. How do I make contact with a staff in the Family & Individual Support Program? You can call us at or us as well. We are happy to speak with you. 2. Is there a cost for service? There is no cost for FISP services. Sometimes we ask people to pay a small cost to help us pay for some activities or workshops. If there is a cost that you cannot afford, please talk to our staff. We will make sure you can come. 3. How often will I get service? It depends on you. FISP can offer services based on what you need, when you need it. We like to say we have an open door and that you can contact us at any time. 4. Is my information kept confidential? Yes. We only share information if you ask us to and give us your written permission. We have to share information if the law requires us to. 5. What should we do if we re sick and we re supposed to have a visit? If you are sick, please call and cancel your appointment. You can make a new appointment when you are well. 6. Is there a waitlist for FISP services? There is no waitlist for FISP services. We reply as soon as we can to all families and individuals who ask for information or support. If we cannot reply to your request right away, we will reply as soon as we can. If You Have Concerns We want to hear your concerns and/or compliments about the services we offer. If you want to talk about your concern or if you don t agree with a decision, the first step is to talk with the FISP Family Handbook-Basic/revised October 2014 Page 8

9 FISP staff person. The FISP staff person will work with you to understand the concern and find a solution. If you are not satisfied after this, you can talk to the supervisor. The supervisor will talk to you and the staff person about your concern. The supervisor will work with both of you to try and find a solution. If you are still not satisfied, you can talk to the Department Director. If you are still not satisfied, you can talk to the Executive Director. After that, if you are still not satisfied with the solution or final decision, you can contact the Ministry of Children and Family Development. We can give you the contact information. We appreciate you telling us about your concerns. You have the right to complain about services without risking those services. You have the right to confidentially throughout the complaint process. You are welcome to have someone support you during the complaint process. Our Mission: We promote options and opportunities for people to have meaningful relationships and fulfilling lives....supporting people across their life span. Family and Children s Services: Infant Development Supported Child Development Key Worker Services Family and Individual Support Adult Services: Community Inclusion Employment Services Skill Development & Outreach Shared Living & Housing Respite For more information, please visit our web site at: The Simon Fraser Society is a CARF accredited Organization. The Simon Fraser Society is partially funded by Ministry of Children and Family Development, Community Living BC, and the United Way. 204 Blue Mountain St., Coquitlam, BC V3K 4H1 Phone: Fax: FISP Family Handbook-Basic/revised October 2014 Page 9

Family & Individual Support Program - Handbook

Family & Individual Support Program - Handbook Family & Individual Support Program - Handbook Welcome to the Simon Fraser Society for Community Living (SFSCL). The SFSCL is an accredited not-for-profit, charitable organization that has been serving

More information

My handbook. Easy English

My handbook. Easy English My handbook Easy English Wellways National Consumer and Carer Advisory Committee 2017 helped write your handbook. Thank you! Wellways Australia Limited 2018 In your handbook We are Wellways...5 Who is

More information

Our Pledge to Children in Care and Care Leavers

Our Pledge to Children in Care and Care Leavers Our Pledge to Children in Care and Care Leavers 1 Designed and printed by Bristol City Council, Bristol Design OCTOBER 15 BD7047 Bristol Corporate Parenting Strategy The Bristol Pledge The pledge is a

More information

Welcome to Pathways. - Auckland - Information about Pathways services in the Auckland region.

Welcome to Pathways. - Auckland - Information about Pathways services in the Auckland region. Welcome to Pathways - Auckland - Information about Pathways services in the Auckland region. Alongside you in your recovery journey Welcome to Pathways. We re here to support you in your journey to being

More information

The. What-if? Workbook. How to Make Decisions About Your Mental Health Treatment. Ahead of Time. w i t h a d va n c e d i r e c t i v e s

The. What-if? Workbook. How to Make Decisions About Your Mental Health Treatment. Ahead of Time. w i t h a d va n c e d i r e c t i v e s The What-if? Workbook How to Make Decisions About Your Mental Health Treatment Ahead of Time w i t h a d va n c e d i r e c t i v e s The What-If? Workbook How to Make Decisions About Your Mental Health

More information

POsitive mental health for young people. What you need to know about Children and Adolescent s Mental Health Services (CAMHS) in Buckinghamshire

POsitive mental health for young people. What you need to know about Children and Adolescent s Mental Health Services (CAMHS) in Buckinghamshire POsitive mental health for young people What you need to know about Children and Adolescent s Mental Health Services (CAMHS) in Buckinghamshire 1 CONTENTS PAGE 3 AND 4 When to ask for help PAGE 5 AND 6

More information

How Ofsted regulate childcare

How Ofsted regulate childcare Information for parents about Ofsted s role in regulating childcare This section provides information about how Ofsted regulates childcare providers. It sets out how you might like to use the information

More information

Safeguarding adults: mediation and family group conferences: Information for people who use services

Safeguarding adults: mediation and family group conferences: Information for people who use services Safeguarding adults: mediation and family group conferences: Information for people who use services The Social Care Institute for Excellence (SCIE) was established by Government in 2001 to improve social

More information

Autism Action Network Charter

Autism Action Network Charter Autism Action Network Charter Introduction The Autism Action Network is an exciting opportunity for you to be part of a passionate community committed to helping people with autism to live the life they

More information

PSYCHOLOGIST-PATIENT SERVICES

PSYCHOLOGIST-PATIENT SERVICES PSYCHOLOGIST-PATIENT SERVICES PSYCHOLOGICAL SERVICES Welcome to my practice. Because you will be putting a good deal of time and energy into therapy, you should choose a psychologist carefully. I strongly

More information

The Assisted Decision-Making (Capacity) Act 2015 and the Decision Support Service

The Assisted Decision-Making (Capacity) Act 2015 and the Decision Support Service The Assisted Decision-Making (Capacity) Act 2015 and the Decision Support Service Inclusion Ireland AGM 9/6/2018 Áine Flynn Director of the Decision Support Service 1 Assisted Decision-Making Capacity

More information

Scottish Autism - Oban Autism Resources Day Care of Children Lorne Resource Centre Soroba Road Oban PA34 4HY

Scottish Autism - Oban Autism Resources Day Care of Children Lorne Resource Centre Soroba Road Oban PA34 4HY Scottish Autism - Oban Autism Resources Day Care of Children Lorne Resource Centre Soroba Road Oban PA34 4HY Inspected by: Sheila Baird Type of inspection: Unannounced Inspection completed on: 4 November

More information

Participant Information Sheet

Participant Information Sheet Appendix A Participant Information Sheet for Young People Participant Information Sheet Exploring experiences of disclosure and non-disclosure amongst young adolescents who hear voices Hi. My name is Rachel

More information

CHARTER FOR INVOLVEMENT. National Involvement Network

CHARTER FOR INVOLVEMENT. National Involvement Network CHARTER FOR INVOLVEMENT National Involvement Network 1 What is the Charter? 2 Who has written the Charter? 4 Why is there a tiger on the front? 5 What is the aim of the Charter? 8 The 12 Statements 46

More information

Greater Gwent Citizens Panel annual report

Greater Gwent Citizens Panel annual report Easy Read Greater Gwent Citizens Panel annual report What we did from 2016 to 2017 This is an easy read version of Greater Gwent Citizens Panel Annual Report 2016 2017 November 2017 How to use this document

More information

Tenant & Service User Involvement Strategy

Tenant & Service User Involvement Strategy Tenant & Service User Involvement Strategy Policy No: HM 07 Page: 1 of 9 Tenant & Service User Involvement Strategy 1. Introduction 1.1 Loreburn's Mission Statement is "Delivering Excellence" and we see

More information

HANDBOOK. Volunteer Program Supporter:

HANDBOOK. Volunteer Program Supporter: OLUNTEER HANDBOOK Volunteer Program Supporter: 3 ABOUT THE CHILDREN S MUSEUM The Children s Museum exists to spark kids creative learning. As a non-profit charitable organization, we believe in the potential

More information

Problem Situation Form for Parents

Problem Situation Form for Parents Problem Situation Form for Parents Please complete a form for each situation you notice causes your child social anxiety. 1. WHAT WAS THE SITUATION? Please describe what happened. Provide enough information

More information

Mental capacity and mental illness

Mental capacity and mental illness Mental capacity and mental illness The Mental Capacity Act 2005 (MCA) Mental capacity is the ability to make your own decisions. If you lose mental capacity the Mental Capacity Act 2005 (MCA) protects

More information

What if someone complains about me? A guide to the complaint process

What if someone complains about me? A guide to the complaint process What if someone complains about me? A guide to the complaint process Introduction The purpose of the licensed building practitioner scheme is to set performance standards for building practitioners and

More information

OUTPATIENT SERVICES PSYCHOLOGICAL SERVICES CONTRACT

OUTPATIENT SERVICES PSYCHOLOGICAL SERVICES CONTRACT OUTPATIENT SERVICES PSYCHOLOGICAL SERVICES CONTRACT (This is a detailed document. Please feel free to read at your leisure and discuss with Dr. Gard in subsequent sessions. It is a document to review over

More information

About this consent form. Why is this research study being done? Partners HealthCare System Research Consent Form

About this consent form. Why is this research study being done? Partners HealthCare System Research Consent Form Protocol Title: Gene Sequence Variants in Fibroid Biology Principal Investigator: Cynthia C. Morton, Ph.D. Site Principal Investigator: Cynthia C. Morton, Ph.D. Description of About this consent form Please

More information

What to expect in the hearing room

What to expect in the hearing room What to expect in the hearing room Page 1 of 6 1. Coat of Arms / Canadian flag Most hearing rooms have a Canadian flag next to the Board member's table and a Coat of Arms on the wall behind the Board member.

More information

Managing conversations around mental health. Blue Light Programme mind.org.uk/bluelight

Managing conversations around mental health. Blue Light Programme mind.org.uk/bluelight Managing conversations around mental health Blue Light Programme 1 Managing conversations around mental health Managing conversations about mental wellbeing Find a quiet place with an informal atmosphere,

More information

People s Panel today. You can use your views and experiences to help us help other young people.

People s Panel today. You can use your views and experiences to help us help other young people. Aged 16-25? Help us design new advice and support for children and We re Mind, the mental health charity. If you re Aged aged between 16-16 25? and 25, we d Help like you us to apply design to join our

More information

Welcome to the Community Children and Young People s Service. Information you will find useful during your contact with the service

Welcome to the Community Children and Young People s Service. Information you will find useful during your contact with the service Welcome to the Community Children and Young People s Service Information you will find useful during your contact with the service 1 Contents Page Support in a crisis 3 About the service 4 Appointments..

More information

About this consent form

About this consent form Protocol Title: Development of the smoking cessation app Smiling instead of Smoking Principal Investigator: Bettina B. Hoeppner, Ph.D. Site Principal Investigator: n/a Description of Subject Population:

More information

Xs4 t5 Pauktuutit wkw5 x3nw5 vnbu INUIT WOMEN OF CANADA. Getting Ready. for Hepatitis C Treatment A GUIDE. This booklet will help you prepare.

Xs4 t5 Pauktuutit wkw5 x3nw5 vnbu INUIT WOMEN OF CANADA. Getting Ready. for Hepatitis C Treatment A GUIDE. This booklet will help you prepare. Xs4 t5 Pauktuutit wkw5 x3nw5 vnbu INUIT WOMEN OF CANADA Getting Ready for Hepatitis C Treatment A GUIDE This booklet will help you prepare. Design EarthLore Communications Photos: front cover main and

More information

107 If I have the proofs DTA wanted, should I still ask for a hearing?

107 If I have the proofs DTA wanted, should I still ask for a hearing? Part 6 Appeal Rights 106 What are my rights if DTA denies, cuts or stops my SNAP? If DTA denies your SNAP benefits or stops or lowers your benefits, you can ask for a fair hearing. A fair hearing, or an

More information

FREQUENTLY ASKED QUESTIONS ABOUT MENTAL HEALTH ADVANCE DIRECTIVES GUIDE FOR CONSUMERS

FREQUENTLY ASKED QUESTIONS ABOUT MENTAL HEALTH ADVANCE DIRECTIVES GUIDE FOR CONSUMERS (800) 692-7443 (Voice) (877) 375-7139 (TDD) www.disabilityrightspa.org FREQUENTLY ASKED QUESTIONS ABOUT MENTAL HEALTH ADVANCE DIRECTIVES GUIDE FOR CONSUMERS What is a Mental Health Advance Directive? A

More information

Not sure if a talking therapy is for you?

Not sure if a talking therapy is for you? South Tyneside NHS Foundation Trust Primary Care Mental Health Service Not sure if a talking therapy is for you? Take a look at the different types of therapy we have available to find out more about them.

More information

2 Franklin Street, Belfast, BT2 8DQ Equality Scheme

2 Franklin Street, Belfast, BT2 8DQ Equality Scheme 2 Franklin Street, Belfast, BT2 8DQ Equality Scheme Our plan about how we are going to treat people fairly and make things better for staff and people who use our services September 2011 This is a shorter

More information

Deciding whether a person has the capacity to make a decision the Mental Capacity Act 2005

Deciding whether a person has the capacity to make a decision the Mental Capacity Act 2005 Deciding whether a person has the capacity to make a decision the Mental Capacity Act 2005 April 2015 Deciding whether a person has the capacity to make a decision the Mental Capacity Act 2005 The RMBI,

More information

Medicaid Denied My Request for Services, Now What?

Medicaid Denied My Request for Services, Now What? Medicaid Denied My Request for Services, Now What? A Handbook on How to Appeal Medicaid Services Denial Kentucky Protection & Advocacy This handbook gives legal information about how to file a Kentucky

More information

MENTAL HEALTH ADVANCE DIRECTIVE

MENTAL HEALTH ADVANCE DIRECTIVE Mental Health Association in Pennsylvania 2005 Instructions and Forms MENTAL HEALTH ADVANCE DIRECTIVES FOR PENNSYLVANIANS MENTAL HEALTH ADVANCE DIRECTIVE I,, have executed an advance directive specifying

More information

COMMUNITY ACUPUNCTURE A USER GUIDE. Statement of Inclusivity and Ethics

COMMUNITY ACUPUNCTURE A USER GUIDE. Statement of Inclusivity and Ethics Statement of Inclusivity and Ethics Hemma Community Acupuncture strives to create a safe and comfortable environment for all members of our community. We welcome people of all genders, sexes, races, colours,

More information

Key Worker Support Services Parent/Caregiver Handbook

Key Worker Support Services Parent/Caregiver Handbook Key Worker Support Services Parent/Caregiver Handbook BC CENTRE FOR ABILITY 2805 Kingsway, Vancouver, BC V5R 5H9 www.bc-cfa.org TABLE OF CONTENTS Page About the BC Centre for Ability (BCCFA)... 1 Our History...

More information

Southern Safety Tri-Lateral Stop Work Authority/Intervention and Video Update

Southern Safety Tri-Lateral Stop Work Authority/Intervention and Video Update Southern Safety Tri-Lateral Stop Work Authority/Intervention and Video Update Intervention Human interaction is a vital part of an effective safety system Unsafe acts and conditions- most of the accidents

More information

Handbook for Drug Court Participants

Handbook for Drug Court Participants Handbook for Drug Court Participants Important names and numbers: My Attorney: Phone # My Probation Officer: Name: Phone # My Treatment Program: Phone # Drop Line # Your Assigned color is Visit the web

More information

Vulnerable Adults Housing & Well-Being Support. Easy Read Version Consultation Questionnaire

Vulnerable Adults Housing & Well-Being Support. Easy Read Version Consultation Questionnaire Vulnerable Adults Housing & Well-Being Support Easy Read Version Consultation Questionnaire We want to know what is really important to Vulnerable Adults. We want to know what support is needed to make

More information

The Bad News and the Good News: Sexual Abuse, Sexual Education, and Positive Sexuality

The Bad News and the Good News: Sexual Abuse, Sexual Education, and Positive Sexuality The Bad News and the Good News: Sexual Abuse, Sexual Education, and Positive Sexuality Christine White Legal Advocate for People with Developmental Disabilities April 7, 2011 No part of this slideshow

More information

Services. Related Personal Outcome Measure: Date(s) Released: 21 / 11 / / 06 /2012

Services. Related Personal Outcome Measure: Date(s) Released: 21 / 11 / / 06 /2012 Title: Individual Planning Autism Services Type: Services Policy / Procedure Details Related Personal Outcome Measure: I choose Personal Goals Code: 1.1 Original Details Version Previous Version(s) Details

More information

ORIENTATION SAN FRANCISCO STOP SMOKING PROGRAM

ORIENTATION SAN FRANCISCO STOP SMOKING PROGRAM ORIENTATION SAN FRANCISCO STOP SMOKING PROGRAM PURPOSE To introduce the program, tell the participants what to expect, and set an overall positive tone for the series. AGENDA Item Time 0.1 Acknowledgement

More information

Interviewer: Tell us about the workshops you taught on Self-Determination.

Interviewer: Tell us about the workshops you taught on Self-Determination. INTERVIEW WITH JAMIE POPE This is an edited translation of an interview by Jelica Nuccio on August 26, 2011. Jelica began by explaining the project (a curriculum for SSPs, and for Deaf-Blind people regarding

More information

Electroconvulsive Treatment (ECT)

Electroconvulsive Treatment (ECT) California s Protection & Advocacy System Toll-Free (800) 776-5746 Electroconvulsive Treatment (ECT) October 2002, Pub #5398.01 The purpose of this brochure is to tell you about your legal rights regarding

More information

SOS: Sheltered Outreach Service. Helping older people stay independent and at home

SOS: Sheltered Outreach Service. Helping older people stay independent and at home SOS: Sheltered Outreach Service Helping older people stay independent and at home Raven SOS stands for sheltered outreach support. The friendly SOS team, part of Raven Housing Trust, provides a support

More information

Information for Service Providers

Information for Service Providers Information for Service Providers Introduction Advocacy is about helping people speak up about what is important to them in all aspects of their life. It can be carried out by anyone a person wants to

More information

GOC GUIDANCE FOR WITNESSES IN FITNESS TO PRACTISE COMMITTEE HEARINGS

GOC GUIDANCE FOR WITNESSES IN FITNESS TO PRACTISE COMMITTEE HEARINGS GOC GUIDANCE FOR WITNESSES IN FITNESS TO PRACTISE COMMITTEE HEARINGS The purpose of this guidance document The purpose of this guidance is to explain what happens if you are asked by the General Optical

More information

INFORMATION BROCHURE - ALLOCATE

INFORMATION BROCHURE - ALLOCATE INFORMATION BROCHURE - ALLOCATE AustraLian Ovarian Cancer Assortment Trial Principal Investigator: Prof Michael Quinn, Royal Women s Hospital This Participant Information Sheet and Consent Form is 7 pages

More information

Lead Scotland response to Scottish Government review of Autism Strategy Consultation

Lead Scotland response to Scottish Government review of Autism Strategy Consultation Lead Scotland response to Scottish Government review of Autism Strategy Consultation 1. How can we ensure autistic people and their families enjoy healthier lives? Autistic people and their families can

More information

Setting Personal Boundaries

Setting Personal Boundaries Setting Personal Boundaries From oprah.com Do you have a hard time standing up for yourself? Do you keep agreeing to do things that you really don t want to do? Do you tolerate rude comments or pushy people

More information

DISC Family Intervention Project who we are and what we do

DISC Family Intervention Project who we are and what we do DISC Family Intervention Project who we are and what we do PICTURE If you and your family are facing lots of problems it can be hard to know where to turn for the support you need. The Family Intervention

More information

Magellan of Virginia: Member Orientation

Magellan of Virginia: Member Orientation Magellan of Virginia: Member Orientation Agenda 1. Welcome and introductions 2. Overview of Magellan of Virginia 3. Magellan of Virginia website 4. Member Handbook overview 5. Member Rights and Responsibilities

More information

Draft 0-25 special educational needs (SEN) Code of Practice: young disabled people s views

Draft 0-25 special educational needs (SEN) Code of Practice: young disabled people s views Draft 0-25 special educational needs (SEN) Code of Practice: young disabled people s views Young people s consultation When I used to on have the my reviews at school they never used to tell me what was

More information

Index. Handbook SCREENING & TREATMENT ENHANCEMENT P A R T STEP. Guidelines and Program Information for First Felony and Misdemeanor Participants

Index. Handbook SCREENING & TREATMENT ENHANCEMENT P A R T STEP. Guidelines and Program Information for First Felony and Misdemeanor Participants SCREENING & TREATMENT ENHANCEMENT P A R T Index Welcome to STEP 3 What is STEP? 4 What s in it for me? 5 STEP Rules 6-8 STEP Phase Description and 9-16 Sanction Scheme Graduation 17 STEP webready STEP

More information

This factsheet covers:

This factsheet covers: Healthcare in Prison Prisoners should have the same access to healthcare services as everyone else. This factsheet looks at what health services you can get if you are in prison and what to do if you are

More information

Syracuse Community Treatment Court. Handbook for Participants. Guidelines and Program Information

Syracuse Community Treatment Court. Handbook for Participants. Guidelines and Program Information Syracuse Community Treatment Court Handbook for Participants Guidelines and Program Information John C. Dillon Public Safety Building 511 South State Street Room 117 Syracuse, New York 13202 PHONE 315-671-2795

More information

ACT 2 Child and Family Services Society Annual Report

ACT 2 Child and Family Services Society Annual Report ACT 2 Child and Family Services Society 2016 2017 Annual Report ACT 2 Child and Family Services Society 2016 2017 Annual Report Since 1980, a small group of committed volunteers have continued the mission/vision

More information

Complaining about the use of the Mental Health Act

Complaining about the use of the Mental Health Act Complaining about the use of the Mental Health Act Policy (October 2012) About the Care Quality Commission The Care Quality Commission (CQC) is the independent regulator of health care and adult social

More information

Important Information About Your Hearing

Important Information About Your Hearing Important Information About Your Hearing The Landlord and Tenant Board The Residential Tenancies Act has rules for landlords and tenants to follow. If one side thinks the other side has not followed these

More information

Welcome to Lead Scotland

Welcome to Lead Scotland Welcome to Lead Scotland Lead Scotland, Linking Education and Disability We support disabled people and carers to access learning. We are a voluntary organisation, set up in 1979, and we support around

More information

CAMHS. Your guide to Child and Adolescent Mental Health Services

CAMHS. Your guide to Child and Adolescent Mental Health Services CAMHS Your guide to Child and Adolescent Mental Health Services The support I received from CAHMS was invaluable and I do not know where I would be now without it. I now study Health and Social Care and

More information

Canadian Mental Health Association

Canadian Mental Health Association Canadian Mental Health Association Manitoba and Winnipeg Supports & Services Founded in 1918, CMHA National is a Canada-wide charitable organization with 87 branches in over 330 communities across the

More information

Question: I m worried my child is using illegal drugs, what should I do about it?

Question: I m worried my child is using illegal drugs, what should I do about it? Question: I m worried my child is using illegal drugs, what should I do about it? Answer: Many parents worry about whether their son or daughter is using illegal drugs and what they should do about it.

More information

The Clean Environment Commission. Public Participation in the Environmental Review Process

The Clean Environment Commission. Public Participation in the Environmental Review Process The Clean Environment Commission Public Participation in the Environmental Review Process Manitoba Clean Environment Commission Who are we? The Manitoba Clean Environment Commission is an arms-length agency

More information

welcome to wellbridge house

welcome to wellbridge house welcome to wellbridge house welcome to wellbridge house. In this leaflet you will find some information about Wellbridge House and the answers to some frequently asked questions. We hope you will find

More information

LIVE YOUR BEST LIFE: HELP GUIDE # 21 Helping students be Effective Learners Program LIVE YOUR BEST LIFE

LIVE YOUR BEST LIFE: HELP GUIDE # 21 Helping students be Effective Learners Program LIVE YOUR BEST LIFE LIVE YOUR BEST LIFE To achieve your best academically you need to make the most of all feedback from any tests or examinations. You should read each point and highlight the key phrases in that point. Discuss

More information

London. London. Last year, as Speaking Up and Advocacy Partners, we:

London. London. Last year, as Speaking Up and Advocacy Partners, we: Easy Read Last year, as Speaking Up and Advocacy Partners, we: worked with 10,139 people had 113 services, in 36 areas gave out 453 of our easyread SEN resources had 534 paid staff and volunteers working

More information

Quarriers Supported Youth Housing Service

Quarriers Supported Youth Housing Service Quarriers Supported Youth Housing Service Information booklet Who we are Quarriers Supported Youth Housing Service provides a high standard of support to young people who are homeless or threatened with

More information

The New Neighborhood Block Club Manual for Constituents and Organizers. A Guide Book written and prepared by Dan Kleinman Second Edition January 2016

The New Neighborhood Block Club Manual for Constituents and Organizers. A Guide Book written and prepared by Dan Kleinman Second Edition January 2016 The New Neighborhood Block Club Manual for Constituents and Organizers A Guide Book written and prepared by Second Edition January 2016 This belongs to Block Club Organizer 2 What is: a Block Club A block

More information

A Guide for Families, Friends and Carers

A Guide for Families, Friends and Carers A Guide for Families, Friends and Carers CONTENTS 1. Introduction... 1 2. What Does The Term Carer Mean... 1 3. Julian Support... 1 4. Our Values... 2 5. How We Provide Support... 2 6. Support Planning

More information

Information about Age UK Manchester s Information & Advice Service

Information about Age UK Manchester s Information & Advice Service Information about Age UK Manchester s Information & Advice Service What services do we offer? Age UK Manchester provides information and advice on a range of issues relating to older people and those who

More information

handouts for women 1. Self-test for depression symptoms in pregnancy and postpartum Edinburgh postnatal depression scale (epds) 2

handouts for women 1. Self-test for depression symptoms in pregnancy and postpartum Edinburgh postnatal depression scale (epds) 2 handouts for women 1. Self-test for depression symptoms in pregnancy and postpartum Edinburgh postnatal depression scale (epds) 2 2. The Cognitive-Behaviour Therapy model of depression 4 3. Goal setting

More information

UK Teratology Information Service Regional Drug & Therapeutics Centre Wolfson Unit Newcastle upon Tyne NE2 4HH PARTICIPANT INFORMATION SHEET

UK Teratology Information Service Regional Drug & Therapeutics Centre Wolfson Unit Newcastle upon Tyne NE2 4HH PARTICIPANT INFORMATION SHEET UK Teratology Information Service Regional Drug & Therapeutics Centre Wolfson Unit Newcastle upon Tyne NE2 4HH Tel: 0191 260 6197 Fax: 0191 260 6193 www.uktis.org PARTICIPANT INFORMATION SHEET Influenza

More information

Media pack for secondary breast cancer campaigners

Media pack for secondary breast cancer campaigners Media pack for secondary breast cancer campaigners Introduction Are you one of Breast Cancer Care s amazing campaigners? Would you be keen to share your story with local newspapers and radio stations to

More information

Best Care for Everyone Welcome to Early Psychosis Intervention Team (EPI)

Best Care for Everyone Welcome to Early Psychosis Intervention Team (EPI) Best Care for Everyone Welcome to Early Psychosis Intervention Team (EPI) Information for service users and their family/whanau Welcome to the Early Psychosis Intervention Team (EPI) The EPI Team is part

More information

Effective Date: 9/14/06 NOTICE PRIVACY RULES FOR VALUEOPTIONS

Effective Date: 9/14/06 NOTICE PRIVACY RULES FOR VALUEOPTIONS Effective Date: 9/14/06 NOTICE PRIVACY RULES FOR VALUEOPTIONS This notice describes how medical information about you may be used and disclosed and how you can get access to this information. If you have

More information

2018 Municipal Elections Accessibility Plan

2018 Municipal Elections Accessibility Plan Dated this 17 th day of September, 2018. This Plan is for use in the 2018 Municipal Elections in conjunction with the Municipality of St.-Charles Multi-Year Accessibility Policy. Page 1 of 11 Table of

More information

Accessibility. Serving Clients with Disabilities

Accessibility. Serving Clients with Disabilities Accessibility Serving Clients with Disabilities Did you know that just over 15.5% of Ontarians have a disability? That s 1 in every 7 Ontarians and as the population ages that number will grow. People

More information

Clinical Trials: Improving the Care of People Living With Cancer

Clinical Trials: Improving the Care of People Living With Cancer CLINICAL TRIALS Clinical Trials: Improving the Care of People Living With Cancer Presented by Mary McCabe, RN, MA Memorial Sloan-Kettering Cancer Center Carolyn Messner, DSW CancerCare Learn about: Stages

More information

Welcome to Psychological Assessment Services, LLC. Referral Packet

Welcome to Psychological Assessment Services, LLC. Referral Packet Welcome to Psychological Assessment Services, LLC Referral Packet 2380 N. 124 th St., Suite 101 Wauwatosa, Wisconsin 53226 Telephone: (414) 443-1773 Fax: (414) 443-1747 E- mail: NealBrey@psychassess.net

More information

Welcome to Greenfield Community Acupuncture!

Welcome to Greenfield Community Acupuncture! Welcome to Greenfield Community Acupuncture! Since our office runs differently than many acupuncture offices, please take the time to read this introduction to our clinic and to our community. If you still

More information

Scouter Support Training Participant Workbook

Scouter Support Training Participant Workbook Scouter Support Training Participant Workbook Version 2.1 June 15, 2011 Minor changes November 5, 2012 For use with the Scouter Support Playbook Scouter Support Training: Trainer s Manual 2 Participant

More information

Research Ethics Board Research Consent Form Genetic Analysis

Research Ethics Board Research Consent Form Genetic Analysis Participant name: DOB: HSC #: Research Ethics Board Research Consent Form Genetic Analysis Title of Research Project: Molecular and Genomic Analysis of Autism Spectrum and Associated Neurodevelopmental

More information

Worcestershire Dementia Strategy

Worcestershire Dementia Strategy Worcestershire Dementia Strategy An Easy Read Summary Introduction This is a plan about how we will support people with dementia, their families and carers in Worcestershire. This is called the Worcestershire

More information

MS Learn Online Feature Presentation MS and Your Emotions, part two Deborah Miller, PhD. Tracey>> Welcome to MS Learn Online, I m Tracey Kimball.

MS Learn Online Feature Presentation MS and Your Emotions, part two Deborah Miller, PhD. Tracey>> Welcome to MS Learn Online, I m Tracey Kimball. Page 1 MS Learn Online Feature Presentation MS and Your Emotions, part two Deborah Miller, PhD Tracey>> Welcome to MS Learn Online, I m Tracey Kimball. Tom>> and I m Tom Kimball. In the first installment

More information

Welcome to. St. Louis County Adult. Drug Court. This Handbook is designed to:

Welcome to. St. Louis County Adult. Drug Court. This Handbook is designed to: Welcome to St. Louis County Adult Drug Court This Handbook is designed to: Answer questions Address concerns Provide information about Drug Court As a participant in the program, you will be required to

More information

Recommendations from the Report of the Government Inquiry into:

Recommendations from the Report of the Government Inquiry into: Recommendations from the Report of the Government Inquiry into: mental health addiction. Easy Read Before you start This is a long document. While it is written in Easy Read it can be hard for some people

More information

Our plan for making the lives of people with autism and their families and carers better

Our plan for making the lives of people with autism and their families and carers better Our plan for making the lives of people with autism and their families and carers better Please tell us what you think Easy read 1 Who we are We are part of the Government in Northern Ireland. What this

More information

Advance Statements. What is an Advance Statement? Information Line: Website: compassionindying.org.uk

Advance Statements. What is an Advance Statement? Information Line: Website: compassionindying.org.uk Information Line: 0800 999 2434 Website: compassionindying.org.uk This factsheet explains what an Advance Statement is and how to make one. It is for people living in England and Wales. If you live in

More information

Setting up a Mental Health Support Group

Setting up a Mental Health Support Group Setting up a Mental Health Support Group Colleague Toolkit Practical help from the Co-op Here at the Co-op we recognise that we all have a role to play in supporting each other s wellbeing. This toolkit

More information

How to Get a Customized Wheelchair through Florida Medicaid

How to Get a Customized Wheelchair through Florida Medicaid How to Get a Customized Wheelchair through Florida Medicaid To advocate and promote meaningful participation in all aspects of life for Floridians with developmental disabilities What is a customized wheelchair?

More information

Nacro Housing Review

Nacro Housing Review My home, my year Nacro Housing Review 2012-2013 1 Message from the Chair Housing and support services are a very important part of what we do at Nacro. As a sign of our commitment to your housing services,

More information

MS Society Safeguarding Adults Policy and Procedure (Scotland)

MS Society Safeguarding Adults Policy and Procedure (Scotland) MS Society Safeguarding Adults Policy and Procedure (Scotland) Safeguarding Adults Policy The phrase adult support and protection is used instead of safeguarding in Scotland. However for consistency across

More information

Preparing for an Oral Hearing: Taxi, Limousine or other PDV Applications

Preparing for an Oral Hearing: Taxi, Limousine or other PDV Applications Reference Sheet 12 Preparing for an Oral Hearing: Taxi, Limousine or other PDV Applications This Reference Sheet will help you prepare for an oral hearing before the Passenger Transportation Board. You

More information

What are your rights if DTA won't give you benefits, or reduces or stops your benefits?

What are your rights if DTA won't give you benefits, or reduces or stops your benefits? Part 7 Appeal Rights 83 What are your rights if DTA won't give you benefits, or reduces or stops your benefits? If DTA denies benefits, or stops or lowers your benefits, you can ask for a "fair hearing."

More information

Self Advocates United as 1 News for You!

Self Advocates United as 1 News for You! Fall 2016 Volume 2, Issue 2 Self Advocates United as 1 News for You! SAU1 Members and Staff at the Every Day Lives Conference, Hershey Josh Harper, Francie Keeny, Sharon Harper-Young, Matt Stinner, Laura

More information

How to Get a Customized Wheelchair through Florida Medicaid. Created by the Florida Developmental Disabilities Council, Inc.

How to Get a Customized Wheelchair through Florida Medicaid. Created by the Florida Developmental Disabilities Council, Inc. How to Get a Customized Wheelchair through Florida Medicaid Created by the Florida Developmental Disabilities Council, Inc. How to Get a Customized Wheelchair through Florida Medicaid What is a customized

More information

STEPPING STONES at the BC Centre for Ability Parent/Caregiver Handbook

STEPPING STONES at the BC Centre for Ability Parent/Caregiver Handbook STEPPING STONES at the BC Centre for Ability Parent/Caregiver Handbook BC CENTRE FOR ABILITY 2805 Kingsway, Vancouver, BC V5R 5H9 www.bc-cfa.org TABLE OF CONTENTS Page About the BC Centre for Ability (BCCFA)...

More information

Marketing the Circle of Life

Marketing the Circle of Life Contexts 1. Self-care, wellness, health promotion 2. Life & Health Coaching 3. Living from life purpose 4. Stress management stress mastery, resiliency, reduction 5. Disease management, chronic disease

More information