2017 Label Insight Shopper Trends Survey

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1 2017 Label Insight Shopper Trends Survey

2 KEY FINDINGS WHAT IMPACTS SHOPPER CHOICES? Nearly half of consumers say that food allergies, intolerances, or sensitivities impact the way they shop for food items. INGREDIENTS MATTER 9 of consumers believe it s important for them to consider the ingredients in the food products they buy. 9 CONSUMERS REVIEW INGREDIENTS Three-fourths of consumers review ingredients to ensure it meets their dietary needs. 75% PACKAGING MAKES IT CHALLENGING TO MEET DIETARY NEEDS 67% of consumers find it challenging to determine whether a food product meets their needs by reviewing the package label. 67% NOT KNOWING WHERE TO FIND THE NEEDED PRODUCT INFORMATION Not knowing where to find the needed product information is the number one reason why consumers find it challenging to shop within their nutritional wants and needs. 85% 85% of consumers seek out some type of superfood when shopping. 63% CONSUMERS SEEK SUPERFOODS COMMON SUPERFOOD CHOICES INCLUDED: 60% #1 49% Heart-Healthy High Fiber Gluten-Free CONSUMERS TURN TO THE INTERNET WHEN THE PRODUCT LABEL ISN T ENOUGH 74% of consumers research online when the information on product packaging and labels is not enough to meet their needs. 50% 44% 44% DIETS & HEALTH PROGRAMS Half of consumers adhere to diets or health-related programs that impact the way they shop for food. 74% 75% AVOIDING SPECIFIC INGREDIENTS Three-fourths of consumers avoid specific ingredients when shopping for food products. DESCRIPTIONS ON PACKAGING INFLUENCE PURCHASE BEHAVIOR 91% 91% of consumers say that descriptions that appear on packaging influence what food products they purchase. 4 CONSUMERS DON T FEEL INFORMED AFTER READING PRODUCT LABELS Nearly half of consumers consider themselves to be not informed at all about the product even after reading the product s label. LABELINSIGHT

3 Diets and Health Programs Half of consumers adhere to diets or health-related programs that impact the way they shop for food. Which, if any, of the following are diets or health-related programs that you or the people you shop for adhere to? I follow a diet or health-related progam. 49% DIETS & HEALTH PROGRAMS 51% 22% Neither I nor the people I shop for adhere to any diets or health-related programs. 12% 12% 11% 9% 7% 7% 6% 5% 5% 4% 3% 2% Nearly half of consumers say that food allergies, intolerances, or sensitivities impact the way they shop for food items. How often do food allergies, intolerances, or sensitivities impact the way you shop for food items? 56% Never 14% Always 30% Sometimes

4 Making Product Choices 9 of consumers believe it s important for them to consider the ingredients in the food products they buy. How important is it for you to consider the ingredients in the food products you buy? 11% Somewhat Important Important 2% Not Important 51% Extremely Important 75% of consumers review food ingredients to ensure it meets their dietary needs. How often do you have to search a product s ingredients to make sure the foods you buy meet your diet or health-related needs? 25% NEVER 50% SOMETIMES? 25% ALWAYS What descriptions that appear on packaging influence what you purchase as you shop for food items? 45% 43% 43% 41% 39% 39% 3 37% 35% 32% 32% 26% 22% 16% 14% 13% 9% 7% 3%

5 Ingredient Choice 85% of consumers said that they seek out some type of superfood when shopping. What superfoods do you seek out when shopping for food? 63% 60% 50% 44% 44% 42% 40% 34% 30% 2 24% 21% 15% 11% 6% 6% 4% 75% of consumers avoid specific ingredients when shopping for food products. Which specific ingredients do you avoid when shopping for food products? (Select all that apply) 25% None Artificial Colors Preservatives 44% Artificial Sweeteners 5% 2 Organic Nuts 35% Artificial Flavors 56% High Fructose Corn Syrup 10% Dairy 13% Gluten

6 Understanding the Information How challenging is it for you to make sure that a food product meets your specific dietary needs or wishes by looking at the package label? 67% of consumers believe it is challenging to make sure that a food product meets their needs by looking at the package label. 34% Somewhat Challenging Extremely Challenging? 25% Challenging 33% Not Challenging Most consumers find it challenging to shop within their nutritional wants and/or needs because they can t find the necessary information. When asked to please rank these reasons based on how challenging you find it to shop within your nutritional wants and/or needs the top-ranked responses were: I don t know where to find this information Labels such as healthy, natural are too confusing or vague 3. Ingredient lists too confusing or hard to read

7 Shopping with Confidence Half of consumers consider themselves to be not informed at all about the product after reading the product s label. After reading a product s label, how informed do you consider yourself to be about that product? 4 Not informed at all Extremely Informed 40% Informed 4% Somewhat Informed 74% 74% of consumers research online when the information on product packaging and labels is not enough to meet their dietary needs. When you feel that the information on product packaging and labels is not enough to be sure if it meets your dietary needs, where do you go to learn more? 16% 1 14% 17% RESEARCH ONLINE ASK FRIENDS & FAMILY I DON T LOOK ELSEWHERE ASK MY DOCTOR OR DIETITIAN REACH OUT TO THE MANUFACTURER

8 Methodology In March of 2017, Label Insight surveyed 1,003 consumers, who have a shared or primary responsibility for household shopping purchases, about their dietary preferences, their ability to find information they need to make informed purchasing decisions, and their confidence in finding the information they seek % AGE 2 GENDER 72% % MALE FEMALE 1 SHOPPING ROLE 82% 32% CHILDREN 6 SHARED PRIMARY NO YES Copyright 2017 Label Insight

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