Our next questions are about Multisystemic Therapy.

Transcription

1 II.B Our next questions are about Multisys Therapy. The National Registry of Evidene-Based Praties and Programs (NREPP) desribes Multisys Therapy as follows: Multisys Therapy () for juvenile offenders addresses the multidimensional nature of behavior problems in troubled youth. Treatment fouses on those fators in eah youth s soial network that are ontributing to his or her antisoial behavior is delivered in the natural environment (in the home, shool, or ommunity). The typial duration of home-based servies is approximately 4 months, with multiple therapist family ontats ourring weekly. 01. Are you familiar with Multisys Therapy? 1 yes [GO TO QUESTION 01_1a] 0 no [GO TO QUESTION RPT01]

2 II.B _1aa 01_1ab 01_1a 01_1ad 01_1ae 01_1af 01_1ag 01_1ah 01_1ai 01_1aj 01_1ak 01_1ak_spe 01_1a. How did you and your staff learn about Multisys Therapy? a. in shool b. by attending a seminar, onferene, or workshop. by reading journal artiles d. by reviewing the treatment manual e. by finding information on the internet f. by attending an Servies training g. by working with a onsultant h. by disussing it with olleagues and other treatment programs that have experiene with it i. through a linial supervisor or training program j. by partiipating in researh k. Other (please speify):

3 II.B _1b 01_1b. Whih of these hoies best summarizes your knowledge and experiene with Multisys Therapy? a We are not interested in Multisys Therapy and do not think it would be effetive in our program. [IF SELECTED, GO TO QUESTION 01_2b] b We have onsidered Multisys Therapy but see many pros and ons. [IF SELECTED, GO TO QUESTION 01_3b] We are planning on using Multisys Therapy in our program, but we haven t used it yet. [IF SELECTED, GO TO QUESTION 01_4b] d We are using Multisys Therapy in our program, but we haven t deided whether we are going to make it a permanent part of our program. [IF SELECTED, GO TO QUESTION 01_5b] e We have made Multisys Therapy a permanent part of our f program. [IF SELECTED, GO TO QUESTION 01_6b] We have used Multisys Therapy in our program in the past, but don t use it urrently. [IF SELECTED, GO TO QUESTION 01_7b]

4 II.B _2ba 01_2bb 01_2b 01_2bd 01_2be 01_2bf 01_2bg 01_2bh 01_2bi 01_2bj 01_2bj_spe II.B _2 01_2b. What are the reasons you think Multisys Therapy would not be effetive in your program? a it isn t onsistent with our program s treatment approah and philosophy b it isn t ulturally appropriate it is too strutured and we need more flexibility d it hasn t been studied enough with Amerian Indians or Alaska Natives e it doesn t fit well with the other treatments we use in our program f it is too expensive and/or time onsuming g we don t have the appropriate staff to do this in our program h the training is too expensive and/or too diffiult to aess/arrange i some of my staff would refuse to use it j Other (please speify): 01_2. Do you feel any pressure to use Multisys Therapy in your program? 1 yes [GO TO QUESTION 01_2d] 0 no [GO TO QUESTION RPT01]

5 II.B _2da 01_2db 01_2d 01_2dd 01_2de 01_2df 01_2dg 01_2dh 01_2dh_spe 01_2d. From what soures do you feel this pressure to use Multisys Therapy in your program? a your lients b your program s linial staff your supervisor d tribal/program leadership e state areditation organization/single State Authorities f Mediaid, Mediare, or other insurane requirements g grant requirements h Other (please speify): [GO TO QUESTION RPT01]

6 II.B _3ba 01_3bb 01_3b 01_3bd 01_3be 01_3bf 01_3bg 01_3bh 01_3bi 01_3bj 01_3bj_spe 01_3b. What do you see as the pros of Multisys Therapy? a. it is onsistent with our program s treatment approah and philosophy b. it is ulturally appropriate. the existing researh base proves it is effetive d. it is innovative and promotes good pratie e. it fits with the expertise and training of our staff f. it ensures onsistent and standardized treatment within our program g. it is a billable servie h. it an be marketed for politial purposes and/or funding requests i. its raises the reputation of our program j. Other (please speify):

7 II.B _3a 01_3b 01_3 01_3d 01_3e 01_3f 01_3g 01_3h 01_3i 01_3j 01_3j_spe II.B _3d 01_3. What do you see as the ons of Multisys Therapy? a it isn t onsistent with our program s treatment approah and philosophy b it isn t ulturally appropriate it is too strutured and we need more flexibility d it hasn t been studied enough with Amerian Indians or Alaska Natives e it doesn t fit well with the other treatments we use in our program f it is too expensive and/or time onsuming g we don t have the appropriate staff to do this in our program h the training is too expensive and/or too diffiult to aess/arrange i some of my staff would refuse to use it j Other (please speify): 01_3d. Do you feel any pressure to use Multisys Therapy in your program? 1 yes [GO TO QUESTION 01_3e] 0 no [GO TO QUESTION RPT01]

8 II.B _3ea 01_3eb 01_3e 01_3ed 01_3ee 01_3ef 01_3eg 01_3eh 01_3eh_spe 01_3e. From what soures do you feel this pressure to use Multisys Therapy in your program? a your lients b your program s linial staff your supervisor d tribal/program leadership e state areditation ageny/single State Authority f Mediaid, Mediare, or other insurane requirements g grant requirements h Other (please speify): [GO TO QUESTION RPT01]

9 II.B _4ba 01_4bb 01_4b 01_4bd 01_4be 01_4bf 01_4bg 01_4bh 01_4bi 01_4bj 01_4bj_spe 01_4b. What do you and your staff like about Multisys Therapy? a. it is onsistent with our program s treatment approah and philosophy b. it is ulturally appropriate. the existing researh base proves it is effetive d. it is innovative and promotes good pratie e. it fits with the expertise and training of our staff f. it ensures onsistent and standardized treatment within our program g. it is a billable servie h. it an be marketed for politial purposes and/or funding requests i. its use raises the reputation of our program j. Other (please speify):

10 II.B _4a 01_4b 01_4 01_4d 01_4e 01_4f 01_4g 01_4h 01_4h_spe 01_4_1 01_4. How do you plan on preparing your staff for using Multisys Therapy? a by attending a seminar, onferene, or workshop b by reading journal artiles by reviewing the treatment manual d by reviewing information on the internet e by attending an Servies training f by working with a onsultant g by disussing it with olleagues and other treatment programs that have experiene with it h Other (please speify): 01_4_1. Will your program be liensed to provide Multisys Therapy by Servies? 1 yes 0 no

11 II.B _4d 01_4e 01_4d. How will you use Multisys Therapy in your program? a we will use it exatly how it is desribed in the manual and/or trainings b we will use the parts of manual we think are most helpful we will rewrite the manual to make it more ulturally appropriate and/or fit better with our overall program d we won t use the manual itself but will use the onepts that are part of the intervention, suh as the fators in eah youth s soial network that are ontributing to his or her antisoial behavior 01_4e. How do you plan on using Multisys Therapy in your program? a it will be a ore omponent of our program and every lient will reeive it b it will be used with lients that will be most likely to benefit from it we haven t deided how we are going to use it in our program

12 II.B _4fa 01_4fb 01_4f 01_4fd 01_4fe 01_4ff 01_4fg 01_4fh 01_4fi 01_4fj 01_4fk 01_4fk_spe 01_4f. Do you and your staff have any of the following onerns about using Multisys Therapy in your program? a we are onerned that it isn t fully onsistent with our program s treatment approah and philosophy b we are onerned about its ultural appropriateness we worry that it is too strutured and we need more flexibility d we are onerned that it hasn t been studied enough with Amerian Indians or Alaska Natives e we aren t sure if it will fit well with the other treatments we use in our program f we are onerned it is too expensive and/or time onsuming to use g we are onerned that we may not have the appropriate staff to implement it effetively h we are onerned that the training is too expensive and/or too diffiult to aess/arrange i we are onerned that some of our staff would refuse to use it j we have no onerns with it k Other (please speify):

13 II.B _4g 01_4g. Do you feel any pressure to use Multisys Therapy in your program? 1 yes [GO TO QUESTION 01_4h] 0 no [GO TO QUESTION RPT01]

14 II.B _4ha 01_4hb 01_4h 01_4hd 01_4he 01_4hf 01_4hg 01_4hh 01_4hh_spe 01_4i 01_4h. From what soures do you feel this pressure to use Multisys Therapy in your program? a your lients b your program s linial staff your supervisor d tribal/program leadership e state areditation organization/single State Authority f Mediaid, Mediare, or other insurane requirements g grant requirements h Other (please speify): 01_4i. Are these pressures part of the reason you are onsidering using Multisys Therapy in your program? 1 yes 0 no [GO TO QUESTION RPT01]

15 II.B _5b II.B _5 01_5b. How long have you used Multisys Therapy in your program? a less than 6 months b 6 months to 1 year 2 to 5 years d more than 5 years 01_5. Did you feel any pressure to use Multisys Therapy in your program? 1 yes [GO TO QUESTION 01_5d] 0 no [GO TO QUESTION 01_5f]

16 II.B _5da 01_5db 01_5d 01_5dd 01_5de 01_5df 01_5dg 01_5dh 01_5dh_spe 01_5e 01_5d. From what soures did you feel this pressure to use Multisys Therapy in your program? a your lients b your program s linial staff your supervisor d tribal/program leadership e state areditation organization/single State Authority f Mediaid, Mediare, or other insurane requirements g grant requirements h Other (please speify): 01_5e. Are these pressures part of the reason you are using Multisys Therapy in your program? 1 yes 0 no

17 II.B _5fa 01_5fb 01_5f 01_5fd 01_5fe 01_5ff 01_5fg 01_5fh 01_5fi 01_5fj 01_5fk 01_5fl 01_5fl_spe 01_5f. What were the other reasons that you and your staff deided to use Multisys Therapy in your program? a. it is onsistent with our program s treatment approah and philosophies b. it is ulturally appropriate. the existing researh base proves it is effetive d. it is innovative and promotes good pratie e. it fits with the expertise and training of our staff f. it ensures onsistent and standardized treatment within our program g. it is a billable servie h. it an be marketed for politial purposes and/or funding requests i. its use raises the reputation of our program j. No other reasons k. don t know we made this deision before I joined the program l. Other (please speify):

18 II.B _5ga 01_5gb 01_5g 01_5gd 01_5ge 01_5gf 01_5gg 01_5gh 01_5gh_spe 01_5g_1 01_5g. How did your staff prepare for using Multisys Therapy in your program? a by attending a seminar, onferene, or workshop b by reading journal artiles by reviewing the treatment manual d by reviewing information on the internet e by attending an Servies training f by working with a onsultant g by disussing it with olleagues and other treatment programs that have experiene with it h Other (please speify): 01_5g_1. Is your program liensed to provide Multisys Therapy by Servies? 1 yes 0 no

19 II.B _5h 01_5i 01_5h. How do you and your staff use Multisys Therapy in your program? a we use it exatly how it is desribed in the manual and/or trainings b we use the parts of manual we think are most helpful we rewrote the manual to make it more ulturally appropriate and/or fit better with our overall program d we don t use the manual itself but use the onepts that are part of the intervention, suh as the fators in eah youth s soial network that are ontributing to his or her antisoial behavior 01_5i. How do you and your staff use Multisys Therapy in your program? a it is a ore omponent of our program and every lient reeives it b we use it with lients that will most likely benefit from it

20 II.B _5ja 01_5jb 01_5j 01_5jd 01_5je 01_5jf 01_5jf_spe 01_5k 01_5j. How do you evaluate the outomes of Multisys Therapy in your program? a staff meetings and disussions b lient satisfation questionnaires lient outomes surveys and interviews d treatment reord audits/reviews e we haven t evaluated it f Other (please speify): 01_5k. How effetive has Multisys Therapy been in your program? a not effetive at all b somewhat effetive very effetive

21 II.B _5l_1 01_5l_2 01_5l_3 01_5l_1. How satisfied are you with Multisys Therapy? a not satisfied b somewhat satisfied very satisfied 01_5l_2. How satisfied are your staff with Multisys Therapy? a not satisfied b somewhat satisfied very satisfied 01_5l_3. How satisfied are your lients with Multisys Therapy? a not satisfied b somewhat satisfied very satisfied

22 II.B _5na 01_5nb 01_5n 01_5nd 01_5ne 01_5nf 01_5ng 01_5ng_spe 01_5n. How do you monitor your staff s use of Multisys Therapy in your program? a staff meetings b individual disussions with linial supervisor treatment reord audits/reviews d reviews of audio or video reordings of sessions e diret observation of sessions by linial supervisor f we haven t monitored our staff s use of Multisys Therapy g Other (please speify):

23 II.B _5oa 01_5ob 01_5o 01_5od 01_5oe 01_5of 01_5og 01_5oh 01_5oi 01_5oj 01_5ok 01_5ok_spe 01_5o. Do you and your staff have any of the following onerns about using Multisys Therapy in your program? a it isn t fully onsistent with our program s treatment approah and philosophy b we are onerned about its ultural appropriateness it is too strutured and we need more flexibility in treating our lients d we are onerned that it hasn t been studied enough with Amerian Indians or Alaska Natives e it doesn t fit well with the other treatments we use in our program f it is expensive and/or time onsuming g we are onerned that we really don t have the appropriate staff to use it effetively in our program h the training is too expensive and/or too diffiult to aess/arrange i some of our staff refuse to use it j we have no onerns with it k Other (please speify):

24 II.B _5pa 01_5pb 01_5p 01_5pd 01_5pe 01_5pf 01_5pg 01_5ph 01_5pi 01_5pj 01_5pj_spe 01_5p. Why are you unsure whether you will make Multisys Therapy a permanent part of your program? a it isn t onsistent with our program s treatment approah and philosophy b it isn t ulturally appropriate it is too strutured and we need more flexibility in treating our lients d it hasn t been studied enough with Amerian Indians or Alaska Natives e it doesn t fit well with the other treatments we use in our program f it is too expensive and/or time onsuming g we don t have the appropriate staff to do this in our program h the training is too expensive and/or too diffiult to aess/arrange i some of my staff would refuse to use it j Other (please speify): [GO TO QUESTION RPT01]

25 II.B _6b II.B _6 01_6b. How long have you used Multisys Therapy in your program? a less than 6 months b 6 months to 1 year 2 to 5 years d more than 5 years 01_6. Did you feel any pressure to use Multisys Therapy in your program? 1 yes [GO TO QUESTION 01_5d] 0 no [GO TO QUESTION 01_5f]

26 II.B _6da 01_6db 01_6d 01_6dd 01_6de 01_6df 01_6dg 01_6dh 01_6dh_spe 01_6e 01_6d. From what soures did you feel this pressure to use Multisys Therapy in your program? a your lients b your program s linial staff your supervisor d tribal/program leadership e state areditation organization/single State Authority f Mediaid, Mediare, or other insurane requirements g grant requirements h Other (please speify): 01_6e. Are these pressures part or all of the reason you are using Multisys Therapy in your program? 1 yes 0 no

27 II.B _6fa 01_6fb 01_6f 01_6fd 01_6fe 01_6ff 01_6fg 01_6fh 01_6fi 01_6fj 01_6fk 01_6fl 01_6fl_spe 01_6f. What were the other reasons that you and your staff deided to use Multisys Therapy in your program? a. it is onsistent with our program s treatment approah and philosophies b. it is ulturally appropriate. the existing researh base proves it is effetive d. it is innovative and promotes good pratie e. it fits with the expertise and training of our staff f. it ensures onsistent and standardized treatment within our program g. it is a billable servie h. it an be marketed for politial purposes and/or funding requests i. its use raises the reputation of our program j. No other reasons k. don t know we made this deision before I joined the program l. Other (please speify):

28 II.B _6ga 01_6gb 01_6g 01_6gd 01_6ge 01_6gf 01_6gg 01_6gh 01_6gh_spe 01_6g_1 01_6g. How did your staff prepare for using Multisys Therapy in your program? a by attending a seminar, onferene, or workshop b by reading journal artiles by reviewing the treatment manual d by reviewing information on the internet e by attending an Servies training f by working with a onsultant g by disussing it with olleagues and other treatment programs that have experiene with it h Other (please speify): 01_6g_1. Is your program liensed to provide Multisys Therapy by Servies? 1 yes 0 no

29 II.B _6h 01_6i 01_6h. How do you and your staff use Multisys Therapy manual in your program? a we use it exatly how it is desribed in the manual and/or trainings b we use the parts of manual we think are most helpful we rewrote the manual to make it more ulturally appropriate and/or fit better with our overall program d we don t use the manual itself but use key onepts that are part of the intervention, suh as the fators in eah youth s soial network that are ontributing to his or her antisoial behavior 01_6i. How do you and your staff use Multisys Therapy in your program? a it is a ore omponent of our program and every lient reeives it b we use it with lients that are most likely to benefit from it

30 II.B _6ka 01_6kb 01_6k 01_6kd 01_6ke 01_6kf 01_6kf_spe 01_6l 01_6k. How do you evaluate the outomes of Multisys Therapy in your program? a staff meetings and disussions b lient satisfation questionnaires lient outomes surveys and interviews d treatment reord audits/reviews e we haven t evaluated it f Other (please speify): 01_6l. How effetive has Multisys Therapy been in your program? a not effetive at all b somewhat effetive very effetive

31 II.B _6l_1 01_6l_2 01_6l_3 01_6l_1. How satisfied are you with Multisys Therapy? a not satisfied b somewhat satisfied very satisfied 01_6l_2. How satisfied are your staff with Multisys Therapy? a not satisfied b somewhat satisfied very satisfied 01_6l_3. How satisfied are your lients with Multisys Therapy? a not satisfied b somewhat satisfied very satisfied

32 II.B _6oa 01_6ob 01_6o 01_6od 01_6oe 01_6of 01_6og 01_6og_spe 01_6o. How do you monitor how well your staff uses Multisys Therapy in your program? a staff meetings b individual disussions with linial supervisor treatment reord audits/reviews d reviews of audio or video reordings of sessions e diret observation of sessions by linial supervisor f we haven t monitored our staff s use of Multisys Therapy g Other (please speify):

33 II.B _6pa 01_6pb 01_6p 01_6pd 01_6pe 01_6pf 01_6pg 01_6ph 01_6pi 01_6pj 01_6pk 01_6pk_spe 01_6p. Do you and your staff have any of the following onerns about using Multisys Therapy in your program? a it isn t fully onsistent with our program s treatment approah and philosophy b we are onerned about its ultural appropriateness it is too strutured and we need more flexibility in treating our lients d we are onerned that it hasn t been studied enough with Amerian Indians or Alaska Natives e it doesn t fit well with the other treatments we use in our program f it is expensive and/or time onsuming to use g we are onerned that we really don t have the appropriate staff to use it effetively in our program h the training is too expensive and/or too diffiult to aess/arrange i some of our staff refuse to use it j we have no onerns with it k Other (please speify):

34 II.B _6qa 01_6qb 01_6q 01_6qd 01_6qe 01_6qf 01_6qg 01_6qh 01_6qi 01_6qj 01_6qk 01_6ql 01_6ql_spe 01_6q. Why did you deide to make Multisys Therapy a permanent part of your program? a it is effetive b our lients like it it is billable d it is onsistent with our program s treatment approah and philosophy e it is ulturally appropriate f it fits with the expertise and training of our staff g it fits well with the other treatments we use in our program h it is innovative and promotes good pratie i it ensures onsistent and standardized treatment within our program j it an be marketed for politial purposes and/or funding requests k its use raises the reputation of our program l Other (please speify):

35 II.B _7b 01_7 II.B _7d 01_7b. How long did you use Multisys Therapy in your program? a less than 6 months b 6 months to 1 year 2 to 5 years d more than 5 years 01_7. How long ago did you stop using Multisys Therapy in your program? a less than 6 months ago b 6 months to 1 year ago 2 to 5 years ago d more than 5 years ago 01_7d. Did you feel any pressure to use Multisys Therapy in your program? 1 yes [GO TO QUESTION 01_7e] 0 no [GO TO QUESTION 01_7g]

36 II.B _7ea 01_7eb 01_7e 01_7ed 01_7ee 01_7ef 01_7eg 01_7eh 01_7eh_spe 01_7f 01_7e. From what soures did you feel this pressure to use Multisys Therapy in your program? a your lients b your program s linial staff your supervisor d tribal/program leadership e state areditation organization/single State Authority f Mediaid, Mediare, or other insurane requirements g grant requirements h Other (please speify): 01_7f. Are these pressures part or all of the reason you used Multisys Therapy in your program? 1 yes 0 no

37 II.B _7ga 01_7gb 01_7g 01_7gd 01_7ge 01_7gf 01_7gg 01_7gh 01_7gi 01_7gj 01_7gj_spe 01_7g. What were the other reasons that you and your staff deided to use Multisys Therapy in your program? a it is onsistent with our program s treatment approah and philosophy b the existing researh base proves it is effetive. it is innovative and promotes good pratie d it ensures onsistent and standardized treatment within our program e it is a billable servie f it an be marketed for politial purposes and/or funding requests g its use raises the reputation of our program h No other reasons i don t know we made this deision before I joined the program j Other (please speify):

38 II.B _7ha 01_7hb 01_7h 01_7hd 01_7he 01_7hf 01_7hg 01_7hh 01_7hh_spe 01_7h_1 01_7h. How did your staff prepare for using Multisys Therapy in your program? a by attending a seminar, onferene, or workshop b by reading journal artiles by reviewing the treatment manual d by reviewing information on the internet e by attending an Servies training f by working with a onsultant g by disussing it with olleagues and other treatment programs that have experiene with it h Other (please speify): 01_7h_1. Was your program liensed to provide Multisys Therapy by Servies? 1 yes 0 no

39 II.B _7i 01_7j 01_7i. How did you and your staff use Multisys Therapy in your program? a we used it exatly how it is desribed in the manual and/or trainings b we used the parts of manual we think are most helpful we rewrote the manual to make it more ulturally appropriate and/or fit better with our overall program d we didn t use the manual itself but used the onepts that are part of the intervention, suh as the fators in eah youth s soial network that are ontributing to his or her antisoial behavior 01_7j. How did you and your staff use Multisys Therapy in your program? a it is a ore omponent of our program and every lient reeives it b we use it with lients that are most likely to benefit from it

40 II.B _7la 01_7lb 01_7l 01_7ld 01_7le 01_7lf 01_7lf_spe 01_7m 01_7l. How did you evaluate the outomes of Multisys Therapy in your program? a staff meetings and disussions b lient satisfation questionnaires lient outomes surveys and interviews d treatment reord audits/reviews e we didn t evaluate it f Other (please speify): 01_7m. How effetive was Multisys Therapy in your program? a not effetive at all b somewhat effetive very effetive

41 II.B _7l_1 01_7l_2 01_7l_3 01_7l_1. How satisfied were you with Multisys Therapy? a not satisfied b somewhat satisfied very satisfied 01_7l_2. How satisfied were your staff with Multisys Therapy? a not satisfied b somewhat satisfied very satisfied 01_7l_3. How satisfied were your lients with Multisys Therapy? a not satisfied b somewhat satisfied very satisfied

42 II.B _7pa 01_7pb 01_7p 01_7pd 01_7pe 01_7pf 01_7pg 01_7pg_spe 01_7p. How did you monitor your staff s use of Multisys Therapy in your program? a staff meetings and disussions b linial supervision treatment reord audits/reviews d reviews of audio or video reordings of sessions e diret observation of sessions by linial supervisor f we haven t monitored our staff s use of Multisys Therapy g Other (please speify):

43 II.B _7qa 01_7qb 01_7q 01_7qd 01_7qe 01_7qf 01_7qg 01_7qh 01_7qi 01_7qj 01_7qk 01_7qk_spe 01_7q. Did you and your staff have any of the following onerns about using Multisys Therapy in your program? a it wasn t fully onsistent with our program s treatment approah and philosophy b we were onerned about its ultural appropriateness it was too strutured and we need more flexibility in treating our lients d we were onerned that it hasn t been studied enough with Amerian Indians or Alaska Natives e it didn t fit well with the other treatments we use in our program f it was too expensive and/or time onsuming to use g we were onerned that we really don t have the appropriate staff to use it effetively in our program h the training was too expensive and/or too diffiult to aess/arrange i some of our staff refused to use it j we had no onerns with it k Other (please speify):

44 II.B _7ra 01_7rb 01_7r 01_7rd 01_7re 01_7rf 01_7rg 01_7rh 01_7ri 01_7rj 01_7rj_spe 01_7r. Why did you stop using Multisys Therapy in your program? a it wasn t effetive for our lients b our lients didn t like it it was too expensive and/or too time onsuming to use d it wasn t fully onsistent with our program s treatment approah and philosophy e we were onerned about its ultural appropriateness f it was too strutured and we need more flexibility in treating our lients g it didn t fit well with the other treatments we use in our program h we didn t have the appropriate staff to ontinue to use it in our program i some of our staff refused to use it j Other (please speify): [GO TO QUESTION RPT01]