EMOTIONAL INTELLIGENCE AND BULLYING. Overview
|
|
- Herbert Bryce Harvey
- 5 years ago
- Views:
Transcription
1 EMOTIONAL INTELLIGENCE AND BULLYING Dr Sabir Giga Faculty of Health and Medicine, Lancaster University. ESRC Seminar Series: Sustaining Employee Well-being in the 21 st Century, 29 th May 2015, University of Sheffield Management School. Overview My general research interests Bullying: definition and findings from previous research Emotional intelligence: A double-edged sword? EI theory Social intelligence Self-efficacy Self-serving strategic behaviours Questions and discussion 1
2 My general research interests Occupational stress and bullying Causes and consequences Interventions The employee-organisation relationship The psychological contract Organisational citizenship behaviour Organisational / employee commitment Power Roles 4 Bullying defined A situation where one or several individuals persistently over a period of time perceive themselves to be on the receiving end of negative actions from one or several persons, in a situation where the target of bullying has difficulty in defending him or herself against these actions. (Einarsen & Skogstad, 1996). Negative behaviours Persistency Duration Imbalance of power formal power informal power Intent of action??? 2
3 Types of bullying Predatory bullying (Einarsen, 1999) Dispute related bullying (Einarsen, 1999) Bullying as conflict escalation (Glasl, 1994) Risk factors of bullying: A review of the literature Destructive leadership High workload Lack of control over workload / time Role conflict Team-conflict Organisational culture / politics / change 3
4 Hoel and Giga (2006) Intervention Study Key features: Combining qualitative and quantitative approaches Randomised control design Case studies/local steering committees 5 organisations (three National Health Trusts, a large Police Force, and a Civil Service Department) Focus groups (pre and post intervention) Interventions (informed by the literature and focus groups/risk identification total 55 groups) Evaluations (baseline and post-intervention measures) Pre-post intervention findings: Experiences of bullying in the last 6 months All bullied Yes, weekly/daily Baseline 13.3% 1.9% Postintervention 13.8% 1.9% Baseline (N=1041, response rate 41.5%) Post-int. (N=884, response rate 35.4%) 4
5 Varying levels of bullying within participating organisations: Experiences of bullying in the last 6 months No Total Yes Civil Service NHS NHS NHS Police Perpetrators of bullying Spvsr / manager(s) Colleague(s) Subordinate(s) Client(s)
6 No major differences in organisational level of victims of bullying No supervisory responsibility Spvsr. Middle Mgmnt. Snr. Mgmnt. Other Other key findings (Hoel and Giga, 2006) Nearly half all employees (44%) had witnessed bullying in the previous 6 months The most widespread negative behaviours: Withholding information which affects your work Having your opinions / views ignored Danger of raising awareness of negative behaviour in organisations and doing very little 6
7 Emotional Intelligence (EI) The capacity to reason about emotions, and of emotions to enhance thinking. It includes the abilities to accurately perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intelligent growth. (Mayer & Salovey, 1997). EI therefore focuses on the recognition, appraisal, expression, and management of one s own emotions as well as those of others. (Carmeli & Josman, 2006) Emotional Intelligence: Different conceptualisations (Cherry et al., 2012; Middleton, 2015) Although there are many distinct models of EI, there are three main components common to all: Emotional awareness: recognising our emotions and those of others; Adaptability: adapting/managing our behaviour appropriately in line with the emotions of another; Empathy: the dual capacity to understand others perspectives and emotionally resonate with others. 7
8 Emotional Intelligence: Different conceptualisations (Kokkinos and Kipritsi, 2011) EI as a cognitive ability Measurable on an achievement scale; Possible to improve through experience, training and development. EI as a trait Personality characteristics and behavioural tendencies; We either have it or don t. Dimensions and subscales of the EQ-i (Bar-On, 1997) Intrapersonal Interpersonal Adaptability Self-regard Empathy Reality testing Stress management Stress tolerance General mood Optimism Emotional selfawareness Social responsibility Flexibility Impulse control Happiness Assertiveness Interpersonal relationships Problem solving Service Independence Selfactualization 8
9 Emotional Intelligence (EI) Is seen as more important than IQ (Goleman, 1998); It provides the basis for competencies essential for most jobs (Cherniss, 2000); Is positively related to Organisational Citizenship Behaviour (Yaghoubi, Mashinchi & Hadi, 2011) and a number of enhanced work outcomes (Carmeli and Josman, 2006); On the other hand. Emotional Intelligence (EI) It has been labeled as an elusive concept (Davies, Stankov and Roberts, 1998); It appears to be more myth than science (Matthews, Zeidner and Roberts, 2002); Self-report measures of EI are considered to be limited because individuals lack self-knowledge and can also distort the truth by presenting a socially desirable self (Cartwright & Pappas, 2008). 9
10 What is the high EI individual like? (Mayer, Salovey and Caruso, 2004) can better perceive emotions, use them in thought, understand their meanings, and manage emotions better than others. Higher verbal, social and other intelligences; More open and agreeable; Less likely to engage in problem behaviours; Avoids self destructive negative behaviours including smoking and drinking, as well as violent behaviour with others. Emotional Intelligence as a tool to tackle bullying Anti-bullying interventions in schools could benefit from focussing on deficits in EI in children who bully as well as those who are at risk of victimisation (Lomas et al., 2012). The development of people s emotional intelligence skills is suggested as one way to help address workplace bullying - more co operative workplaces would deal with problems in a supportive rather than punitive fashion (Sheehan, 1999); It s development is seen as very important to organisations because better understanding amongst employees could help to foster a more cohesive and satisfying working environment as opposed to one that is conflict ridden (Dulewicz, Higgs & Slaski, 2003). 10
11 Hoel and Giga, 2006 I do think HR has become more removed from it, the emphasis is moving much more, especially in this organisation which is relatively new, moving towards line managers managing their staff and dealing with situations but I m not sure that a lot of people have got the competencies and skills at the moment to do some of the things that they re asked to do or are asked to do and it s all a little bit too much. (Civil Servant) Emotional Intelligence as a tool to tackle bullying: An example of a bullying intervention (Hoel and Giga, 2006) Management training to raise awareness of negative behaviour Rational: reduce and control negative behaviour by raising awareness of types of negative behaviour and their impact Content: Acceptable & unacceptable behaviour, development of transactional analysis skills for managing interpersonal relationships 11
12 Emotional Intelligence as a tool to tackle bullying: Post intervention focus groups (Hoel and Giga, 2006) The training has usefully indicated to people that they think of their behaviour with subordinates, colleagues, superiors etc. We ve been making sure that those negative traits and tendencies were managed better We are slightly uncomfortable because we feel quite heavy on our shoulders the responsibility to be diverse and not to intimidate anyone or harass them. Emotional Intelligence and Bullying: Research from schools (Sutton et al., 1999) When considering EI as a cognitive ability it is closely related to the social intelligence construct; High social intelligence is linked to more sophisticated (subtle) forms of bullying; Low social intelligence is linked to more direct and physical forms of bullying. 12
13 Self-efficacy and bullying: Research from schools Self efficacy determines the way children interact with their environment and arrange their social relationships. Children with low self-efficacy are more likely to engage in maladaptive behaviours and bullying (Kokkinos and Kipritsi, 2011) Self-efficacy in the workplace Managerial self-efficacy is seen as the perceived capacity to be effective and influential within the organizational domain in which one is a manager (Fast et al., 2014) 13
14 Low managerial self-efficacy and the aversion to employee voice (Fast et al., 2014) Soliciting and incorporating employee voice is essential to organisational performance Managers with low levels of self-efficacy are less likely than others to solicit input, leading to lower levels of employee voice Low managerial self-efficacy and the aversion to employee voice (Fast et al., 2014) Low managerial self-efficacy leads to intentional voice aversion: decreased voice solicitation negative evaluations of employees who speak up reduced implementation of voice Link to ego defensiveness 14
15 Emotional intelligence and self-serving strategic behaviours (Kilduff, Chaiburu and Menges, 2010; Jain, Giga and Cooper, 2013) High-EI employees (relative to those low on EI) are likely to benefit from several strategic behaviors in organizations including: Focusing emotion detection on important others; Disguising and expressing emotions for personal gain; Using misattribution to stir and shape emotions, and Controlling the flow of emotion-laden communication. Summary There is a growing interest on EI in organisational practice and research, although there are major problems with the definition and operationalisation of the concept; Disregarding clarity in regard to definitions, some findings linked directly to EI as well as related concepts such as social influence and cognitive ability suggest that there is a complex relationship with organisational citizenship behaviours; In the pursuit of personal goals, employees can exhibit behaviours that range from being selfless / altruistic to egotistical / manipulative; More research is needed on the relationship between EI and destructive / abusive behaviour such as bullying. 15
16 Select references Fast, N.J., Burris, E.R., & Bartel, C.A. (2014). Managing to stay in the dark: Managerial self-efficacy, ego-defensiveness, and the aversion to employee voice, Academy of Management Journal, 57(4): Hoel, H. & Giga, S.I. (2006). Destructive interpersonal conflict in the workplace: The effectiveness of management interventions. British Occupational Health Research Foundation: London. Available online at: Kilduff, M., Chiaburu, D.S., & Memges, J. I. (2010). Strategic use of emotional intelligence in organizational settings: Exploring the dark side, Research in Organizational Behavior, 30: Mayer, Salovey & Caruso (2004). Emotional intelligence: Theory, findings and implications, Psychological Inquiry, 15(3): Questions and discussion Contact details: Dr Sabir Giga Senior Lecturer in Organizational Health and Wellbeing Division of Health Research, Faculty of Health & Medicine C08 Furness College Lancaster University Lancaster, LA1 4YG. Tel: +44 (0)
Report on the Ontario Principals Council Leadership Study. Executive Summary
Report on the Ontario Principals Council Leadership Study Executive Summary Howard Stone 1, James D. A. Parker, and Laura M. Wood The purpose of the Ontario Principals Council (OPC) leadership study (funded
More informationInternational Research Journal of Engineering and Technology (IRJET) e-issn: Volume: 03 Issue: 06 June p-issn:
INSPIRING LEADERSHIP THROUGH EMOTIONAL INTELLIGENCE Syed Mansoor Pasha Asst.professor Anurag Group of Institutions E-mail: Syd.mansoor@gmail.com Abstract: In today s rapidly changing environment effective
More informationTHE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND STRESS MANAGEMENT
THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND STRESS MANAGEMENT Ms S Ramesar Prof P Koortzen Dr R M Oosthuizen Department of Industrial and Organisational Psychology University of South Africa th
More informationCAREER BASE CAMP Day 2: Leverage Your Emotional Intelligence
CAREER BASE CAMP Day 2: Leverage Your Emotional Intelligence for Career Success REBECCA MCDONALD SENIOR CAREER COACH CURRENT M.A. COUNSELING CANDIDATE Notes Every year I work closely with recruiters and
More informationAPS Interest Group for Coaching Psychologists (QLD)
APS Interest Group for Coaching Psychologists (QLD) Enhancing Emotional Intelligence via Coaching: Evidence from the field Presented by Dr Benjamin Palmer Director of Research & Development, Genos Proudly
More informationBSBLDR511 Develop and use emotional intelligence. Learning Guide
BSBLDR511 Develop and use emotional intelligence Written by Sandy Welton www.trainingresourcesrto.com.au BSBLDR511 Develop Use Emotional Intelligence_LG_V1.0 Page 1 This unit covers the development and
More informationUnderstanding Personality & Emotional Intelligence Connections
Understanding Personality & Emotional Intelligence Connections Welcome Cris Wildermuth, EdD, SPHR Assistant Professor Adult Learning & Organizational Performance Drake University www.drake.edu/alop cris.wildermuth@drake.edu
More informationLibrary Leadership: How Emotional Intelligence is Your Link to Success. Dr. Dean Russell
Library Leadership: How Emotional Intelligence is Your Link to Success Dr. Dean Russell What We Will Quickly Cover Course Outline: What is EQ where did it come from? Why is EQ getting so much notice today?
More informationTHE IMPACT OF EMOTIONAL INTELLIGENCE IN THE CONTEXT OF LANGUAGE LEARNING AND TEACHING
THE IMPACT OF EMOTIONAL INTELLIGENCE IN THE CONTEXT OF LANGUAGE LEARNING AND TEACHING ElenaSpirovska Tevdovska South East European University, e.spirovska@seeu.edu.mk DOI: 10.1515/seeur-2017-0009 Abstract
More informationA study of association between demographic factor income and emotional intelligence
EUROPEAN ACADEMIC RESEARCH Vol. V, Issue 1/ April 2017 ISSN 2286-4822 www.euacademic.org Impact Factor: 3.4546 (UIF) DRJI Value: 5.9 (B+) A study of association between demographic factor income and emotional
More informationAssessment Information Brief: REVELIAN EMOTIONAL INTELLIGENCE ASSESSMENT (MSCEIT)
Assessment Information Brief: REVELIAN EMOTIONAL INTELLIGENCE ASSESSMENT (MSCEIT) Prepared by: Revelian Psychology Team E: psych@revelian.com P: (AU) or +61 7 3552 www.revelian.com 1 www.revelian.com 2
More informationEmotional Intelligence
Emotional Intelligence Rae Lyon MU Extension & Engagement University of Missouri 1 MTI offers custom-built training and consulting services. For more information: 573-882-2860 or visit our website at mti.missouri.edu.
More informationEmotional Intelligence and its Predictive Power in Iranian Foreign Language Learners Language Achievement
2011 International Conference on Social Science and Humanity IPEDR vol.5 (2011) (2011) IACSIT Press, Singapore Emotional Intelligence and its Predictive Power in Iranian Foreign Language Learners Language
More informationINTERNATIONAL JOURNAL OF ADVANCED RESEARCH IN MANAGEMENT (IJARM)
INTERNATIONAL JOURNAL OF ADVANCED RESEARCH IN MANAGEMENT (IJARM) International Journal of Advanced Research in Management (IJARM), ISSN 0976 6324 (Print), ISSN 0976-6324 (Print) ISSN 0976-6332 (Online)
More informationImproving business performance with emotional intelligence. Genos emotional intelligence products and services overview
Improving business performance with emotional intelligence Genos emotional intelligence products and services overview A suite of EI products and services Workplace research findings Leadership effectiveness
More informationGROUP REPORT. Insert Personalized Title SAMPLE. Assessments Completed Between: December 18, 2013 and December 20, 2013
GROUP REPORT Insert Personalized Title SAMPLE Assessments Completed Between: December 18, 2013 and December 20, 2013 Report Generated on: January 13, 2014 Total in Group: 10 fellipelli.com.br EQ-i 2.0
More informationTrauma in Organisations:
Trauma in Organisations: The impact of trauma and development of effective post trauma responses Dr Noreen Tehrani Chair Crisis, Disaster & Trauma Section British Psychological Society www.noreentehrani.com
More informationEMOTIONAL INTELLIGENCE AND LEADERSHIP
EMOTIONAL INTELLIGENCE AND LEADERSHIP W. Victor Maloy, D.Min. Ministerial Assessment Specialist Virginia Annual Conference Advisory Committee on Candidacy and Clergy Assessment GBHEM Eight Year Assessment
More informationLeading with Emotional Intelligence. Courtney Holladay, PhD Executive Director
Leading with Emotional Intelligence Courtney Holladay, PhD Executive Director Your Role Model Think of a leader, in your current work environment, who demonstrated Emotional Intelligence during a particular
More informationEmotional Intelligence to survive & thrive in the NHS
RCN Clinical Leadership Programme Using your Emotional Intelligence to survive & thrive in the NHS Some quick revision Emotional Intelligence sets apart effective leaders Like a tip of a great iceberg,
More informationABSTRACT. Field of Research: Academic achievement, Emotional intelligence, Gifted students.
217- Proceeding of the Global Summit on Education (GSE2013) EMOTIONAL INTELLIGENCE AS PREDICTOR OF ACADEMIC ACHIEVEMENT AMONG GIFTED STUDENTS Ghasem Mohammadyari Department of educational science, Payame
More informationEmotional Quotient Inventory EQ-i
Emotional Quotient Inventory EQ-i on EMOTIONAL INTELLIGENCE Taking the pulse of success What if you could put your finger on the pulse of success? What if you could predict who will succeed in a certain
More informationEmotional Intelligence and Professional Support. Kate Read and Vijay Nayar
Emotional Intelligence and Professional Support Kate Read and Vijay Nayar Think of someone you admire whom you see as successful and/or effective in their work and life Name a quality they possess Emotional
More informationLEADING WITH EMOTIONAL INTELLIGENCE
April 26, 2017 LEADING WITH EMOTIONAL INTELLIGENCE Presented by Futures Without Violence in partnership with the U. S. Department of Justice, Office on Violence Against Women Presenters: Dr. Jarik Conrad,
More informationEmotional Intelligence (EQ) and the Core Competencies in Graduate Medical Education
Emotional Intelligence (EQ) and the Core Competencies in Graduate Medical Education Sandra Gonzalez, PhD Director, Graduate Medical Education College of Medicine Objectives State the definition and components
More informationApplying Emotional Intelligence (EQ) Emotion is energy in motion. Peter McWilliams
Applying Emotional Intelligence (EQ) Emotion is energy in motion. Peter McWilliams Presented By: Gustavo Grodnitzky, Ph.D. 1 B Four-Square Problem Appendix A A Look at the diagram carefully. Now, I will
More informationRole of Emotional Intelligence in Leadership Effectiveness
Volume-7, Issue-2, March-April 2017 International Journal of Engineering and Management Research Page Number: 115-119 Role of Emotional Intelligence in Leadership Effectiveness Dr. Muktak Vyas Assistant
More informationManaging emotions in turbulent and troubling times. Professor Peter J. Jordan Griffith Business School
Managing emotions in turbulent and troubling times Professor Peter J. Jordan Griffith Business School Overview Emotions and behaviour Emotional reactions to change Emotional intelligence What emotions
More informationEmotional & social Skills for trainers
Emotional & social Skills for trainers Hugh Russell www.thinking.ie Emotional Intelligence (EI) describes the ability, capacity, skill or, in the case of the trait EI model, a self-perceived ability, to
More informationREPORT ON EMOTIONAL INTELLIGENCE QUESTIONNAIRE: GENERAL
REPORT ON EMOTIONAL INTELLIGENCE QUESTIONNAIRE: GENERAL Name: Email: Date: Sample Person sample@email.com IMPORTANT NOTE The descriptions of emotional intelligence the report contains are not absolute
More informationIntroduction It is well documented that foster care children often experience more adversity than non-foster care children as they move into young adu
Exploring the Relationship Between Factors of Emotional and General Intelligence and the Success of Foster Care Alumni Quality of Life Applied Research Grant June 10, 2008 Tom Kennedy, Ph.D. FSEHS Alex
More informationEMOTIONAL INTELLIGENCE: AN OVERVIEW
EMOTIONAL INTELLIGENCE: AN OVERVIEW WHAT IS IT AND WHY IT MATTERS! Korrel Kanoy, Ph.D. kkanoy@developmentalassociates.com www.developmentalassociates.com GOALS Understand emotional intelligence (EI) Understand
More informationThe Smarts That Matter Most. How Building Your Emotional Intelligence Drives Positive Results
The Smarts That Matter Most How Building Your Emotional Intelligence Drives Positive Results PMI 2018 PROFESSIONAL DEVELOPMENT DAY MILWAUKEE/SOUTHEAST WISCONSIN CHAPTER OCTOBER 30, 2018 Session Objectives
More informationMediate with Emotional Intelligence. Presented By: Dr. Wanda Bonet-Gascot (Dr.W) DRW LIFE SKILLS INSTITUTE
Mediate with Emotional Intelligence Presented By: Dr. Wanda Bonet-Gascot (Dr.W) DRW LIFE SKILLS INSTITUTE www.drwinstitute.org How do you feel? Emotional Intelligence Basic-Language About Dr.W BS Chemistry
More informationLEADERSHIP THROUGH EMOTIONAL AND SOCIAL COMPETENCE
LEADERSHIP THROUGH EMOTIONAL AND SOCIAL COMPETENCE Scott N. Taylor, Ph.D. Assistant Professor of Organizational Studies Anderson School of Management University of New Mexico sntaylor@unm.edu Fundamental
More informationEmotional Intelligence Certification EQ-i 2.0 EQ360
Emotional Intelligence Certification EQ-i 2.0 EQ360 Neural Networks Consulting 2017. Commercial in Confidence Emotional Intelligence Emotional Intelligence (EI) is increasingly relevant to leadership development
More informationManagement Science Letters
Management Science Letters 4 (2014) 43 48 Contents lists available at GrowingScience Management Science Letters homepage: www.growingscience.com/msl A study on the effect of emotional intelligence on retail
More informationManagement Report -- Brief
Mayer-Salovey-Caruso Emotional Intelligence Test Management Report -- Brief Report by John D. Mayer, Peter Salovey & David R. Caruso, and Carol F. Moore Report Prepared For: John Sample September 20, 2007
More informationLesson 12. Understanding and Managing Individual Behavior
Lesson 12 Understanding and Managing Individual Behavior Learning Objectives 1. Identify the focus and goals of individual behavior within organizations. 2. Explain the role that attitudes play in job
More informationEmotional Intelligence
Document 4 Emotional Intelligence Emotional Intelligence EQ (emotional quotient) - is a relatively recent behavioural model, rising to prominence with Daniel Goleman's book, 'Emotional Intelligence'. The
More informationAbstract. In this paper, I will analyze three articles that review the impact on conflict on
The Positives & Negatives of Conflict 1 Author: Kristen Onkka Abstract In this paper, I will analyze three articles that review the impact on conflict on employees in the workplace. The first article reflects
More information5 Individual Differences:
5 Individual Differences: Self-Concept, Personality & Emotions Chapter From Self-Concept to Self-Management Personality: Concepts and Controversy Emotions: An Emerging OB Topic Self-Esteem 5-3 Self-Esteem
More informationBSBLDR501 Develop and use emotional intelligence. Learning Guide
BSBLDR501 Develop and use emotional intelligence Written by Sandy Welton www.trainingresourcesrto.com.au BSBLDR501 Develop Use Emotional Intelligence_LG_V1.0 Page 1 BSBLDR501 Develop and use emotional
More informationREVIEW OF RELATED LITERATURE
REVIEW OF RELATED LITERATURE The researcher of this study has done an extensive review to find out the related literature in various libraries as well as he has gone through various databases. The relevant
More informationConceptual Framework of Emotional Intelligence
Research Paper Conceptual Framework of Emotional Intelligence Commerce Vikas thakran Surender Kumar ABSTRACT Emotional intelligence is an important aspect in modern business life. Emotional intelligence
More informationSuccess and Emotional Intelligence
Introduction Dale Smith, Former Parks and Recreation Director. Rocky Mount via Raleigh. Now, CEO of Smith Management Training and Consulting Services. I work with individuals and agencies to improve performance
More informationA review and critique of emotional intelligence measures
Journal of Organizational Behavior J. Organiz. Behav. 26, 433 440 (2005) Published online in Wiley InterScience (www.interscience.wiley.com). DOI: 10.1002/job.319 A review and critique of emotional intelligence
More informationLevel of Emotional Intelligence (EQ) Scores among Engineering Students during Course Enrollment and Course Completion
Available online at www.sciencedirect.com Procedia - Social and Behavioral Sciences 60 ( 2012 ) 479 483 UKM Teaching and Learning Congress 2011 Level of Emotional Intelligence (EQ) Scores among Engineering
More informationPLAN FOR TODAY. What is Emotional Intelligence/EQ? Why it Matters An Overview of the EQ Model Lots of ideas for improving your EQ
PLAN FOR TODAY What is Emotional Intelligence/EQ? Why it Matters An Overview of the EQ Model Lots of ideas for improving your EQ EMOTIONAL INTELLIGENCE IS NOT Being Emotional Always Agreeable Optimistic
More informationEmotional Intelligence to Improve Collaborative Behaviors
Emotional Intelligence to Improve Collaborative Behaviors Debra Hagerty DNP, RN, NHA, CDP, CDONA/LTC, LBSW, FACDONA Armstrong Atlantic State University debra.hagerty@armstrong.edu Definition EI The ability
More informationEMOTIONAL INTELLIGENCE COLLEGE AMONG TEACHERS IN COIMBATORE
EMOTIONAL INTELLIGENCE COLLEGE AMONG TEACHERS IN COIMBATORE P. Sripal 1 and Dr. T. Paramasivan 2 1 Research Scholar, Department of Business Administration, Mannargudi Rajagopalaswamy Arts and Science College,
More informationTHE RELEVANCE OF EQ TO CONSTRUCTION PROJECT MANAGEMENT EDUCATION AND PRACTICE: AN INVESTIGATIVE FRAMEWORK
THE RELEVANCE OF EQ TO CONSTRUCTION PROJECT MANAGEMENT EDUCATION AND PRACTICE: AN INVESTIGATIVE FRAMEWORK Yiyi Mo 1, Andrew Dainty and Andrew Price Department of Civil and Building Engineering, Loughborough
More informationTopic 2 Traits, Motives, and Characteristics of Leaders
Topic 2 Traits, Motives, and Characteristics of Leaders Introduction Are some individuals endowed with special qualities that allow them to lead? Why is one person more successful than another? Can we
More informationEMOTIONAL INTELLIGENCE AND DEVELOPMENT WORK
EMOTIONAL INTELLIGENCE AND DEVELOPMENT WORK David Mainella Executive Director of Development and External Relations Massey Cancer Center September 10, 2013 Contact Information dmmainella@vcu.edu Session
More informationBarOn Emotional Quotient Inventory. Resource Report. John Morris. Name: ID: Admin. Date: December 15, 2010 (Online) 17 Minutes 22 Seconds
BarOn Emotional Quotient Inventory By Reuven Bar-On, Ph.D. Resource Report Name: ID: Admin. Date: Duration: John Morris December 15, 2010 (Online) 17 Minutes 22 Seconds Copyright 2002 Multi-Health Systems
More informationEmotional Intelligence at Work
Emotional Intelligence at Work Emotional Intelligence: The Business Case What is Intelligence? Intelligence: Aggregate or global capacity of the individual to act purposefully, to think rationally and
More informationLeadership in Higher Education: Multiple-Intelligences of Leadership. 2 August 2018 Trawas
Leadership in Higher Education: Multiple-Intelligences of Leadership 2 August 2018 Trawas Presentasi Renstra 2012-2017 UK Petra * 25 Mei 2012 1 Intelligent Leadership is leadership that depends not only
More informationSelf-Reported Leadership Experiences in Relation to Inventoried Social and Emotional Intelligence
University of Nebraska at Omaha DigitalCommons@UNO Psychology Faculty Publications Department of Psychology Summer 2001 Self-Reported Leadership Experiences in Relation to Inventoried Social and Emotional
More informationThe Impact of Emotional Intelligence towards Relationship of Personality and Self-Esteem at Workplace
Available online at www.sciencedirect.com Procedia - Social and Behavioral Sciences 65 ( 2012 ) 150 155 International Congress on Interdisciplinary Business and Social Science 2012 (ICIBSoS 2012) The Impact
More informationSamantha Wright. September 03, 2003
BarOn Emotional Quotient Inventory By Reuven Bar-On, Ph.D. Development Report Name: ID: Admin. Date: Samantha Wright September 03, 2003 The information given in this report should be used as a means of
More informationMayer Salovey Caruso Emotional Intelligence Test MSCEIT
Mayer Salovey Caruso Emotional Intelligence Test MSCEIT on EMOTIONAL INTELLIGENCE Get a feel for success How do you determine who will succeed in a given role? How do you identify the true drivers of high
More informationUnderstanding the True Realities of Influencing. What do you need to do in order to be Influential?
Understanding the True Realities of Influencing. What do you need to do in order to be Influential? Background and why Influencing is increasingly important? At Oakwood Learning we have carried out our
More informationEmotional Intelligence And Emotional Creativity
Emotional Intelligence And Emotional Creativity 1 / 6 2 / 6 3 / 6 Emotional Intelligence And Emotional Creativity Emotional Intelligence Consortium - Dedicated to research on emotions and emotional intelligence
More informationVersion The trait emotional intelligence (trait EI) model successfully integrates and extends EIrelated
Version 1.50 The trait emotional intelligence (trait EI) model successfully integrates and extends EIrelated ideas in a general framework that incorporates 15 specific facets. Adaptability Emotion control
More informationPersonality Down Under: Perspectives from Australia
Personality Down Under: Perspectives from Australia Edited by Simon Boag Macquarie University, Sydney, NSW, Australia Chapter 10 Does Emotional Intelligence predict real-world performance? John Reid Department
More informationMeasuring emotional intelligence (EQ): a construct comparison between the Bar-On EQ-i and the OPQ32i EI report
Measuring emotional intelligence (EQ): a construct comparison between the Bar-On EQ-i and the OPQ32i EI report P.R. van der Merwe, S. Coetzee & M. de Beer Recently, there has been increasing interest in
More informationManaging conversations around mental health. Blue Light Programme mind.org.uk/bluelight
Managing conversations around mental health Blue Light Programme 1 Managing conversations around mental health Managing conversations about mental wellbeing Find a quiet place with an informal atmosphere,
More informationStudent development using emotional intelligence
World Transactions on Engineering and Technology Education Vol.5, No.1, 2006 2006 UICEE Student development using emotional intelligence Leda G. Boussiakou, Iris K. Boussiakou & Efrossini C. Kalkani* King
More informationMSCEIT Accreditation THREE-DAY COURSE. Professional Training in the Mayer-Salovey-Caruso Emotional Intelligence Test
MSCEIT Accreditation THREE-DAY COURSE Professional Training in the Mayer-Salovey-Caruso Emotional Intelligence Test WELCOME Thank you for taking the first step towards achieving your MSCEIT Accreditation.
More informationLeading with Emotional Intelligence
Leading with Emotional Intelligence Emotional Intelligence sets apart effective leaders Transformational leadership serves collective interests and develops and empowers others emotional intelligence is
More informationA STUDY ON EMOTIONAL INTELLIGENCE AND ITS CONNOTATIONS FOR PERSONAL, SOCIAL AND WORK PLACE SUCCESS
International Journal of Innovative Research in Management Studies (IJIRMS) Volume 2, Issue 11, December 2017. pp.20-25. A STUDY ON EMOTIONAL INTELLIGENCE AND ITS CONNOTATIONS FOR PERSONAL, SOCIAL AND
More informationEmotional Quotient. Stacy Sample. Technical Sales ABC Corporation
Emotional Quotient Technical Sales ABC Corporation 9-14-2015 Shawn Kent Hayashi, CPBA & CPVA Introduction The Emotional Quotient report looks at a person's emotional intelligence, which is the ability
More informationCan trait Emotional Intelligence. predict differences in attainment and progress. in secondary school?
Can trait Emotional Intelligence predict differences in attainment and progress in secondary school? Carmen L. Vidal Rodeiro, John F. Bell and Joanne L. Emery February 2009 Research Division Statistics
More informationMotivation Series. Emotional Self-Awareness. Emotional Self-Awareness is the ability to recognize your. Emotional Intelligence.
Motivation Series Intelligence + 15 EQ Areas Self-Perception Self-Regard Self-Actualization Self-Expression Expression Assertiveness Independence Interpersonal Interpersonal Relationships Empathy Social
More informationBehavioral EQ MULTI-RATER PROFILE. Prepared for: By: Session: 22 Jul Madeline Bertrand. Sample Organization
Behavioral EQ MULTI-RATER PROFILE Prepared for: Madeline Bertrand By: Sample Organization Session: Improving Interpersonal Effectiveness 22 Jul 2014 Behavioral EQ, Putting Emotional Intelligence to Work,
More informationChapter Seven. Learning Objectives 10/2/2010. Three Good Reasons Why You Should Care About... Interpersonal Behavior
Chapter Seven Interpersonal Behavior in the Workplace Learning Objectives DESCRIBE two types of psychological contracts in work relationships and the types of trust associated with each DESCRIBE organizational
More informationIt all began about 2,000 years ago when Plato wrote, All learning has an emotional
Emotional WHAT? Definitions and History of Emotional Intelligence By Joshua Freedman It all began about 2,000 years ago when Plato wrote, All learning has an emotional base. Since then, scientists, educators,
More informationSharpening your Sales Skills: Justifying and Rationalizing Emotional Intelligence
DOI: 10.7763/IPEDR. 2012. V50. 25 Sharpening your Sales Skills: Justifying and Rationalizing Emotional Intelligence Ahmed Alzahrani 1 and Vaibhav P. Birwatkar 2 1 Institute of Public Administration, Riyadh,
More informationFEEDBACK TUTORIAL LETTER
FEEDBACK TUTORIAL LETTER 1 ST SEMESTER 2017 ASSIGNMENT 2 ORGANISATIONAL BEHAVIOUR OSB611S 1 Page1 OSB611S - FEEDBACK TUTORIAL LETTER FOR ASSIGNMENT 2-2016 Dear student The purpose of this tutorial letter
More informationEmotional Quotient. Bernd Mustermann 1/2/2013
Emotional Quotient 1/2/2013 Klettgaustraße 21 D-79761 Waldshut-Tiengen Introduction The Emotional Quotient report looks at a person's emotional intelligence, which is the ability to sense, understand and
More informationGo from Good to Great, from Great to Exceptional! It s all about the Soft Skills. John Spencer RIM Service Delivery Manager Ernst & Young LLP
Go from Good to Great, from Great to Exceptional! It s all about the Soft Skills. John Spencer RIM Service Delivery Manager Ernst & Young LLP ARMA SW Region Chapter Advisor Marketing/Membership My goal
More informationInsight Hogan Personality Inventory (HPI)
Insight Hogan Personality Inventory (HPI) Report For: Sam Poole ID: HE764696 Date: 8.08.2018 2018 Hogan Assessment Systems Inc. Introduction The Hogan Personality Inventory is a measure of normal personality
More informationEmotional Intelligence Simonis 1
Emotional Intelligence Simonis 1 Running head: EMOTIONAL INTELLIGENCE SIMONIS Emotional Intelligence Joan Simonis Bowling Green State University Emotional Intelligence Simonis 2 Abstract Emotional Intelligence
More informationDevelopment of Emotional Quotient. Abstract
Scholarly Research Journal for Interdisciplinary Studies (srjis) Development of Emotional Quotient Bichukale Bhagyshri S. Sou. NirmalaTai Thopte College of Education, Bhor, Tql. Bhor. Dist. Pune. Maharashtra
More informationAN ANTI-WORKPLACE VIOLENCE AND WELLNESS PROGRAM FOR HEALTH CARE WORKERS
AN ANTI-WORKPLACE VIOLENCE AND WELLNESS PROGRAM FOR HEALTH CARE WORKERS Dr. Xiao Lu WANG, Occupational Health and Organizational Psychologist Prof. Cecilia L.W. Chan, Ms. Venus Wong and Mr. Eric Leung,
More informationCOACH GROUP REPORT. Insert Personalized Title SAMPLE. Assessments Completed Between: December 18, 2013 and December 20, 2013
COACH GROUP REPORT Insert Personalized Title SAMPLE Assessments Completed Between: December 18, 1 and December, 1 Report Generated on: January 1, 14 Total in Group: Introduction Purpose of the Report The
More informationProtecting Mental Health at Work the role of Canada s new National Standard on Psychological Health and Safety in the Workplace. George Brown College
Protecting Mental Health at Work the role of Canada s new National Standard on Psychological Health and Safety in the Workplace George Brown College Humanizing the Workplace 2013 Martin Shain S.J.D. What
More informationA Comparison of Emotional Intelligence in Elite Student Athletes and Non-Athletes
Available online at www.scholarsresearchlibrary.com Annals of Biological Research, 2011, 2 (6):179-183 (http://scholarsresearchlibrary.com/archive.html) ISSN 0976-1233 CODEN (USA): ABRNBW A Comparison
More informationLiterature review Solimar Miranda
Literature review Solimar Miranda https://www.linkedin.com/in/solimar-miranda-1388b310a Miranda.Solimar@gmail.com Dissertation title A non-experimental quantitative study: Predicting Emotional Intelligence
More informationA Closer Look at the New Science of Motivation
A Closer Look at the New Science of Motivation Presented by Susan Fowler co-author OPTIMAL MOTIVATION Legal Notice: These slides are being provided to support your participation in the online seminar which
More informationEmotional Intelligence: Exploring the Road beyond Personality and Cognitive Intelligence
Pertanika J. Soc. Sci. & Hum. 26 (3): 1227-1239 (2018) SOCIAL SCIENCES & HUMANITIES Journal homepage: http://www.pertanika.upm.edu.my/ Review Article Emotional Intelligence: Exploring the Road beyond Personality
More informationA preliminary investigation of the links between interpersonal skills training, team emotional intelligence and team performance.
A preliminary investigation of the links between interpersonal skills training, team emotional intelligence and team performance. Author Murray, Jane, Jordan, Peter, Ashkanasy, Neal.M., Hall-Thompson,
More informationEmotions and Moods. Robbins & Judge Organizational Behavior 13th Edition. Bob Stretch Southwestern College
Robbins & Judge Organizational Behavior 13th Edition Emotions and Moods Bob Stretch Southwestern College 2009 Prentice-Hall Inc. All rights reserved. 8-0 Chapter Learning Objectives After studying this
More informationImproving Your Emotional Intelligence through Leadership: Leadership at the National Level
Improving Your Emotional Intelligence through Leadership: Leadership at the National Level Fabrizio Michelassi, MD Lewis Atterbury Stimson Professor Chairman, Department of Surgery, Weill Cornell Medical
More informationThe efficacy of training in emotional and behavioural skills: Links to emotional intelligence.
The efficacy of training in emotional and behavioural skills: Links to emotional intelligence. Author Jordan, Peter, Murray, Jane, Hall-Thompson, Sally, Connors, Paul Published 2004 Conference Title The
More information9/28/2018. How Boosting Emotional Intelligence Improves Your Leadership Ability
How Boosting Emotional Intelligence Improves Your Leadership Ability Barbara Kaiser barbarak@challengingbehavior.com A leader is a person who has commanding authority or influence of a group or individuals.
More informationSocial and Emotional Learning
L I N K E D L E A R N I N G C O N V E N T I O N A N A H E I M, C A F E B. 1 2-14 Social and Emotional Learning Dana Carmouche Manager, Linked Learning Houston Independent School District dcarmouc@houstonisd.org
More informationCOACH WORKPLACE REPORT. Jane Doe. Sample Report July 18, Copyright 2011 Multi-Health Systems Inc. All rights reserved.
COACH WORKPLACE REPORT Jane Doe Sample Report July 8, 0 Copyright 0 Multi-Health Systems Inc. All rights reserved. Response Style Explained Indicates the need for further examination possible validity
More informationEUROPEAN ORTHODONTIC TEACHERS FORUM 2016
EUROPEAN ORTHODONTIC TEACHERS FORUM 2016 Teach the Teacher Fostering Resident Autonomy by Adopting a Coaching Approach to Teaching How do you know when a resident is ready to function autonomously? How
More informationMcGraw-Hill/Irwin Copyright 2013 by The McGraw-Hill Companies, Inc. All rights reserved.
Workplace Emotions, Attitudes, and Stress McGraw-Hill/Irwin Copyright 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Emotions and Stress at JetBlue Former JetBlue employee Steven Slater (shown
More information