Emotional Intelligence and High Performance Individuals. Alan Lyons

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1 Emotional Intelligence and High Performance Individuals Alan Lyons

2 What we ll be covering today The History of EI Why EI Matters? EI in Sport, Leadership & Reality TV How to Develop your EI

3 Tweet to win a EQ-I 2.0 psychometric assessment and feedback session Tweet your favourite quote from the webinar using the hashtag and you will be entered into our draw! Use the hashtag:

4 Your Hosts Alan Lyons Business Psychologist and partner at KinchLyons Tara Clancy Senior Marketing Executive Ireland Interested in our previous webinars? Visit your local Morgan McKinley website: E.g. morganmckinley.ie/webinars

5

6 Emotional Intelligence Why it can matter more than IQ

7 History of EI Reuven Howard John Peter Daniel Goleman Bar-On Gardner Mayer Salovey

8 Definitions It is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. - Daniel Goleman, 1998

9 Definitions Emotional-social intelligence is a cross-section of interrelated emotional and social competencies, skills and facilitators that determine how effectively we understand and express ourselves, understand others and relate with them, and cope with daily demands. - Reuven Bar-On, 2005

10 Definitions Be yourself more with skill. Alan Lyons, 2008

11

12 Emotional Hijack

13 Emotional Hijack

14 IQ, Personality & EQ

15 Emotional Intelligence and Age Average

16 EQ & Sports Theory of Performance (Talent + Skills) EQ = Ideal Performance State

17 EQ Reality TV

18 EQ & Reality TV

19 EQ & Reality TV

20 Why EQ? "Research shows convincingly that EQ is more important than IQ in almost every role and many times more important in leadership roles. This finding is accentuated as we move from the control philosophy of the industrial age to an empowering release philosophy of the knowledge worker age. DR. STEPHEN COVEY AUTHOR OF THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE

21 EQ & Leadership Think of a leader who you believe has strong emotional intelligence.

22 EQ & Leadership Life s most persistent and urgent question is, what are you doing for others? Marin Luther King. Jnr.

23

24 EQ & Leadership We will never know all the good that a simple smile can do Mother Teresa

25 EQ & Leadership As human beings, our greatness is not so much in being able to remake the world as being able to remake ourselves Mahatma Gandhi

26 EQ & Leadership Being the richest man in the cemetery doesn t matter to me. Going to bed saying we ve done something wonderful, that what matters to me Steve Jobs

27 EQ & Leadership You can t be a good leader unless you generally like people. That s how you bring out the best in them Richard Branson

28 EQ & Leadership Emotional intelligence is more rare than book smarts, but my experience says it actually more important in the making of a leader Jack Welch

29 The EQ-i2.0 Model Copyright (C) 2011 Multi-Health Systems Inc. All rights reserved. Based on the Bar-On EQ-i model by Reuven Bar-On, copyright 1997

30

31 Positive Deviance What s working? Low Middle High

32 Flow Moments

33 Self awareness is key to leadership development!

34

35 Emotional Expression

36 Emotional Expression

37

38 Non conforming = emotional hijack

39 Non conforming = emotional hijack

40 Non conforming = emotional hijack

41 III. Interpersonal

42 Developing Empathy Most people do not listen with the intent to understand; they listen with the intent to reply.

43 It s Not About the Nail

44

45

46 The Paradox of Choice

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48

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50 Narrow the Focus The Law of Diminishing Returns

51

52 A Way of Viewing Result Behaviour

53 Change the Viewing to Change the Doing In 1954 Roger Bannister broke the 4 minute mile Within 18 months it was achieved by 39 runners

54 Habits of thinking need not be forever individuals can choose the way they think - Martin Seligman

55

56

57 The 4 Energy Drivers Quickly write down what one thing you will either start, stop, or continue in each if the four dimensions

58 Emotions respond just like muscles the ones you stimulate the most become the strongest and most accessible.

59 Mental toughness and the development of personal resilience

60 American Express EQ Leadership Programme Kirkpatrick Model of Evaluation

61 Get Certified Become the authority in Emotional Intelligence June 14th & 15th The Psychological Society of Ireland June 23 rd & 24 th Virtual Accreditation

62 Thank you for joining us! Contact me at: Alan Lyons E: T: +(353) Couldn t make this webinar? It will be available one week from now on all local Morgan McKinley websites We Value Your Feedback: events@morganmckinley.com

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