The Psychology of. Thinking Grey about Testing

Transcription

1 The Psychlgy f Testing Thinking Grey abut Testing

2 I am: The Test Practice Manager fr the New Zealand Department f A hlder f an Hnurs Internal Degree Affairs in Cgnitive Psychlgy and Philsphy N, we are nt the secret plice 11 years int the my test career N, I cannt read yur mind Experienced in public and private sectr rganisatins And I dn t want t knw abut yur mther

3 Think Grey It has becme very fashinable t think green, and I am fully in favur f this but there is a bigger and mre urgent danger than climate change. That danger is the pr quality f human thinking. This requires even mre urgent attentin. Perhaps there shuld be a mre imprtant slgan think grey. The grey refers t ur grey matter, r brains. Mst f the prblems, cnflicts and fights in the wrld are caused by pr thinking. - Edward De Bn

4 Structure and Chas in Testing Research n fundamental qualities f a Test Analyst High Crystallised Intelligence High Fluid Intelligence High Emtinal Intelligence Useful infrmatin fr Recruitment Training and develpment Analytic and Reactive test strategies Prcess and Peple nt ne r the ther

5 Familiarity Bias Familiarity breeds cmfrt. Peple tend t develp a preference fr things merely because they are familiar with them. In studies f interpersnal attractin, the mre ften a persn is seen by smene, the mre pleasing and likeable that persn appears t be. Cris Evatt

6 Cgnitive Dissnance This is the feeling f uncmfrtable tensin which cmes frm hlding tw cnflicting thughts in the mind at the same time. Dissnance increases with: The imprtance f the subject t us. Hw strngly the dissnant thughts cnflict. Our inability t ratinalize and explain away the cnflict.

7 Expert Memry It has been shwn that expert s memry in their dmain f expertise is qualitatively and quantitatively better than less experienced practitiners The value f Subject Matter Experts The value f Test Experts

8 Flw Flw is the mental state f peratin in which a persn in an activity is fully immersed in a feeling f energised fcus, full invlvement and success in the prcess f the activity. The seven elements f flw Being cmpletely invlved in what we are ding fcussed, cncentrated A sense f ecstasy f being utside everyday reality Great inner clarity knwing what needs t be dne, and hw well we are ding Knwing he activity is dable that ur skills are adequate t the task, immediate feeback A sense f serenity n wrries abut neself, and a feeling f grwing beynd the bundaries f the eg Timelessness thrughly fcussed n the present, hurs seem t pass by in minutes Intrinsic mtivatin whatever prduces the flw becmes it s wn reward, feel a part f smething larger

9 High Challenge + High Skill = Flw

10 Cnclusin Yur brain is a tl, use it r lse it In the future testing will be required t be mre flexible and clever there is just ne tl that will let us d this Prject teams are mre likely t be successful if we understand and implement the psychlgy f success (i.e. Flw) Intelligence is nt fixed, yu can, and shuld, actively imprve yur critical thinking skills

11 Acknwledgements Victria University Psych Department Jeff Smith and Eths Cnsulting fr their wrk n And Mapping test analysts Cris Evatt s website: Educatinal Psychlgy by McInerney and McInerney Think! Befre it s t late by Edward De Bn Dilbert by Sctt Adams Fr mre n Flw see als see the TED talk here: Outliers by Malclm Gladwell