54 Emotional Intelligence Competencies

Transcription

1 54 Emotional Intelligence Competencies

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5 Copyright 2015 Influence to Action, Inc. Operating under the brands: Beyond Morale, High Performing Leader, High Performing Leader Academy, Fast Leader Podcast All rights reserved. But this is no ordinary disclaimer notice. I am using it a test to see if you have higher Emotional Intelligence (EQ) than the other 99.9% of people that will breeze past this page. Hey, somebody has to live in lala land. But that s okay. We are all special. I appreciate them but will acknowledge you. Because you are exceptional and I will recognize you for that by tweeting it from my Twitter that as of today has more than 15,000 followers. I will also post it on my Facebook wall and on my Google+ Profile. All you need to do is text me at the number below with your twitter handle and the message I m awesome. Now for the rest of the disclaimer. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, text or a note to Jim, addressed Attention: Permission Request, at the destination below or jrembach@influencetoaction.com

6 G L " PAGE 05 PAGE 08 PAGE 10 PAGE 13 Emotional Intelligence Competencies List Reporting of EQ Competencies Uniquely You EQ Competencies and Definitions

7 Emotional Intelligence (EQ) Competencies 1.Adaptability 2.Assertiveness 3.Authenticity 4.Collaboration 5.Compassion 6.Conflict Management 7.Confrontation 8.Congruence 9.Constructive Discontent 10.Creativity 11.Emotional Expression 12.Emotional Maturity 13. Emotional Problem-Solving 14. Emotional Self-Control 15. Empathy 16. Flexibility 17. Group Savvy 18. Impulse Control 19. Independence 20. Influencing Others 21. Initiative 22. Insightfulness 23. Integrity 24. Intentionality

8 Emotional Intelligence (EQ) Competencies 25. Interpersonally Skillful 26. Intuition 27. Listening Generously 28. Mindfulness 29. Nonverbal Communication 30. Openness to Others 31. Optimism 32. Patients 33. Personal Power 34. Perspective-Taking 35. Reality testing 36. Reaffirming 37. Relationship Savvy 38. Resilience 39. Self-Actualization 40. Self-Assessment 41. Self-Awareness 42. Self-Confidence 43. Self-Disclosure 44. Self-Regard 45. Situational awareness 46. Social Intelligence 47. Social Responsibility 48. Social Space

9 Emotional Intelligence (EQ) Competencies 49. Stamina 50. Stress Hardy 51. Tolerance 52. Trusting 53. Trustworthy 54. Understanding Others

10 Reporting EQ Competencies Report Individual Summary Development Report Resource Report Leadership Report Group Summary Report Description Provides overall EQ score, along with individual facet scores, and validity profiles. Provides information included in individual summary plus more explanation of the implications of each score, strengths and weaknesses, and developmental suggestions. Provides scores using visuals (numerical scores removed) that facilitate development and coaching. Utilized to identify and cultivate leadership within the organization. Provides EQ-I results for groups of individuals, often to gauge team performance.

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12 Uniquely You Unfortunately most people take a deficit-based approach and look for threats, failures, and weaknesses in order to improve themselves and their organizations. We look to ignite your strengths to propel you to tomorrow. You need to do the same. This approach celebrates and enhances you instead of trying to rip you apart and pull you down. Remember this: positive energy generates more positive results every time. This is proven fact. This is also an approach that has been proven to reduce the humps (barriers) associated with change. We want to partner and help you. But know that we don t forklift - we uplift (with assessments, training, workshops, coaching, speaking, and more). Contact us

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15 54 EQ Competencies and Definitions 1. Adaptability: responding effectively to multiple demands, ambiguity, emerging situations, shifting priorities, and rapid change 2. Assertiveness: standing up for your rights; expressing your feelings, thoughts and beliefs in ways that respect yourself and others 3. Authenticity: being honest with yourself and transparent with others, even when it is difficult to do so 4. Collaboration: working with others toward shared goals willingly 5. Compassion: understanding, caring about, and responding to the needs of others 6. Conflict Management: identifying tension or disagreement within yourself or with others and promoting solutions that are best for all 7. Effective Confrontation: addressing behaviors or decisions that are negatively affecting you or others in ways that are understood and lead to action 8. Congruence: behaving in ways consistent with your feelings, values, and attitudes as demonstrated by decisions and actions; walking your talk 9. Constructive Discontent: expressing dissatisfaction, frustration or displeasure in a way that others can hear and respond to; finding a creative way to bridge differences 10. Creativity: generating, envisioning and getting excited about ideas that depart radically from current thinking 11. Emotional Expression: recognizing your emotions and expressing them directly, appropriately, timely, and thoughtfully 12. Emotional Maturity: choosing how you react to your emotions so that your responses are both appropriate and productive

16 54 EQ Competencies and Definitions 13. Emotional Problem-Solving: understanding a problem and it s possible causes while taking emotional components into consideration, then generating the best possible solutions 14. Emotional Self-Control: controlling and restraining your emotionally-based actions; demonstrating self-restraint 15. Active Empathy: understanding how and why others feel the way they do and conveying it effectively 16. Flexibility: remain open and responding effectively to new, different or changing information or circumstances 17. Group Savvy: reading and adjusting to group dynamics to promote an intended impact or to motivate the group to act 18. Impulse Control: recognizing emotional triggers as a signal to slow down, think before acting and choose a constructive response 19. Independence: thinking for yourself and making decisions based on personal values and beliefs while considering, but not being overly influenced by, the feelings, needs and desires of others 20. Influencing Others: conveying a message in a manner that moves people towards commitment to do it 21. Initiative: taking a proactive, action-oriented approach 22. Insightfulness: seeing beyond the obvious and discerning the true nature of the situation or the hidden nature of things 23. Integrity: behaving consistently with your values, principles and motives; being trustworthy, truthful and candid; doing the right thing even when no one is looking 24. Intentionality: acting with purpose, direction and clear will toward a specific outcome or goal 25. Interpersonally Skillful: using a wide range of skills to effectively communicate with, relate to and get along well with others

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18 54 EQ Competencies and Definitions 26. Intuition: tuning into your gut feeling or inner wisdom and checking it against something more tangible to help in decision-making and creativity 27. Listening Generously: being completely attentive and accurately responding to what the speaker says and means and also to what might be behind the words 28. Mindfulness: focusing on the present moment and suspending both internal chatter and also external distractions to allow clarity and composure 29. Reading Nonverbal Communication: observing and interpreting nonverbal messages expressed by body language and how a message is conveyed 30. Openness to Others: being receptive to others feelings, thoughts and ideas 31. Optimism: expecting that things will turn out well, that good will triumph; finding positive meaning our perspective in any situation 32. Patience: waiting your turn, enduring hardship, difficulty or inconvenience without complaint and with calmness and self-control; the willingness and ability to tolerate delay 33. Personal Power: demonstrating authority, control and competence in ways that influence action, command attention or gain agreement on how to get something done 34. Perspective-Taking: considering various points of view or assumptions about a situation; seeking alternative options and choices 35. Reality Testing: understanding and reacting to the way things are rather than responding to the way you wish, fear, imagine or assume them to be

19 54 EQ Competencies and Definitions 36. Reframing: seeing situations in a new light by considering different meanings, intentions or consequences to elicit more positive and productive responses 37. Relationship Savvy: relating well and creating relationships with all kinds of people, even those you may not particularly like, to accomplish goals 38. Resilience: bouncing back from difficult events and stressful situations by employing effective strategies to maximize well-being 39. Self-Actualization: pursuing activities that lead to a personally meaningful life; becoming more of your best self 40. Accurate Self-Assessment: knowing your strengths and limits 41. Self-Awareness: knowing your own emotions, thoughts, motives, tendencies to react and their impact on others 42. Self-Confidence: believing in your words, your abilities, qualities and judgment, and behaving accordingly 43. Self-Disclosure: sharing information about yourself with others, appropriately and in the face of risk or vulnerability 44. Self-Regard: behaving in ways that reflect how good you feel about yourself; excepting yourself 45. Situational Awareness: being alert and informed about your environment; reading patterns of interactions among individuals and observing what may be unique about the setting 46. Social Intelligence: sensing, understanding and reacting effectively to others emotions and the interactions with and between people; getting along well with others and getting them to cooperate with you 47. Social Responsibility: cooperating with and contributing to the common good of your community or social group by acting out of a basic concern for others and putting them first

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21 54 EQ Competencies and Definitions 48. Managing Social Space: recognizing and maintaining the physical and emotional distance needed to interact comfortably with others 49. Stamina: persisting in the face of difficulties, obstacles or disappointments 50. Stress Hardy: maintaining performance, positive mood and commitment to goals in spite of adversity 51. Tolerance: listening to and appreciating differing perspectives and ideas; valuing diversity 52. Trusting: believing that an individual or entity will do the right thing and act in the best interest of others 53. Trustworthy: behaving so that a large and diverse circle of people respond to you with belief and confidence 54. Understanding Others: being curious about and understanding motivations, feelings and moods that underlie behavior; yours and others List Source: People Skills Handbook

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