THE RELATIONSHIP BETWEEN PERSONAL MEANING, SENSE OF COHERENCE AND ORGANISATIONAL COMMITMENT INGRA DU BUISSON-NARSAI

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THE RELATIONSHIP BETWEEN PERSONAL MEANING, SENSE OF COHERENCE AND ORGANISATIONAL COMMITMENT by INGRA DU BUISSON-NARSAI submitted in part fulfillment of the requirements for the degree of MASTER OF COMMERCE in the subject of INDUSTRIAL AND ORGANISATIONAL PSYCHOLOGY at the UNIVERSITY OF SOUTH AFRICA SUPERVISOR: PROF F VAN N CILLIERS NOVEMBER 2005

DECLARATION Student Number: 706-936-7 I declare that THE RELATIONSHIP BETWEEN PERSONAL MEANING, SENSE OF COHERENCE AND ORGANISATIONAL COMMITMENT is my own work and that all the sources that I have used or quoted have been indicated and acknowledged by means of complete references. SIGNATURE (Mrs. I. du Buisson-Narsai) DATE ii

ACKNOWLEDGMENTS I wish to express my deepest gratitude to my supervisor Professor Frans Cilliers for his enthusiasm, expertise and assistance with finishing this dissertation. I would also like to thank all participants, my work colleagues, who volunteered their time and effort in completing the questionnaires. Without their help and willingness to support me this study would not have been possible at all. Thank you also to David Levey for the professional editing of the dissertation. On a personal level I am extremely grateful for the unwavering support I have received from my beloved husband Yatin, who always encouraged me to pursue the topic that I was passionate about, and to my miracle daughter Mira Regini, who has profoundly changed my life. Next, I would like to thank my parents, Chris and Betsie, for their unconditional love and encouragement throughout my life. I know that I would not have accomplished so much and travelled this far without you. A special word of thanks to my father Chris, who proofread the manuscript many times over and to my mother Betsie for encouraging me through difficuilt times. Most of all I would like to thank my higher power, for spiritual guidance and blessings. It has been a challenging and humbling journey. I dedicate this thesis to Prof. Frans Cilliers, my husband Yatin, my beloved daughter Mira Regini, my father and mother, Dr Helena Strating, and all my friends and family who supported and encouraged me to keep going. Without any one of them, this dissertation would not have come into existence. iii

TABLE OF CONTENTS CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF AND MOTIVATION FOR THE RESEARCH 1 1.2 PROBLEM STATEMENT 3 1.3 AIMS OF RESEARCH 4 1.3.1 The Specific Theoretical Aims 4 1.3.2 The Specific Empirical Aims 4 1.4 PARADIGM PERSPECTIVE 5 1.4.1 Relevant Psychological Paradigms 5 1.4.1.1 Humanistic Paradigm 5 1.4.1.2 Existential Paradigm 6 1.4.1.3 Positive Psychology Paradigm 7 1.4.1.4 Positivistic Paradigm 9 1.4.1.5 Systems Paradigm 10 1.5 RESEARCH DESIGN 10 1.6 RESEARCH METHOD 11 1.6.1 Phase1: Literature Review 11 1.6.2 Phase 2: Empirical Study 11 1.7 CHAPTER DIVISION 13 1.8 CHAPTER SUMMARY 14 CHAPTER 2 PERSONAL MEANING, SENSE OF COHERENCE AND ORGANISATIONAL COMMITMENT 2.1 PERSONAL MEANING 15 2.1.1 History of Personal Meaning 15 2.1.2 Definition of Personal Meaning 16 2.1.3 Development of Personal Meaning 17 2.1.4 Research on Personal Meaning 19 2.1.5 Application of Personal Meaning 19 2.2 SENSE OF COHERENCE 21 iv

2.2.1 History of Sense of Coherence 21 2.2.2 Definition of Sense of Coherence 21 2.2.3 Development of Sense of Coherence 23 2.2.4 Research on Sense of Coherence 23 2.2.5 Application of Sense of Coherence 25 2.3 ORGANISATIONAL COMMITMENT 26 2.3.1 History of Organisational Commitment 26 2.3.2 Definition of Organisational Commitment 26 2.3.3 Development of Organisational Commitment 28 2.3.4 Research on Organisational Commitment 29 2.3.5 Application of Organisational Commitment 31 2.4 THEORETICICAL INTEGRATION 32 2.4.1 Personal Meaning and Sense Of Coherence 32 2.4.2 Personal Meaning and Organisational Commitment 33 2.4.3 Sense of coherence and Organisational Commitment 34 2.4.4 Integrating all three constructs 34 2.5 CHAPTER SUMMARY 35 CHAPTER 3 EMPIRICAL STUDY 3.1 THE POPULATION AND SAMPLE 37 3.2 THE MEASURING INSTRUMENTS 37 3.2.1 The Personal Meaning Profile (PMP) 38 3.2.1.1 Development 38 3.2.1.2 Rationale 38 3.2.1.3 Aim 38 3.2.1.4 Dimensions 38 3.2.1.5 Administration 39 3.2.1.6 Interpretation 39 3.2.1.7 Reliability 40 3.2.1.8 Validity 40 3.2.1.9 Justification for inclusion 40 3.2.2 The Orientation to Life Questionnaire (OLQ) 41 v

3.2.2.1 Development 41 3.2.2.2 Rationale 41 3.2.2.3 Aim 41 3.2.2.4 Dimensions 42 3.2.2.5 Administration 42 3.2.2.6 Interpretation 43 3.2.2.7 Reliability 43 3.2.2.8 Validity 43 3.2.2.9 Justification for inclusion 44 3.2.3 The Organisational Commitment Scale (OCS) 44 3.2.3.1 Development 44 3.2.3.2 Rationale 44 3.2.3.3 Aim 45 3.2.3.4 Dimensions 45 3.2.3.5 Administration 45 3.2.3.6 Interpretation 46 3.2.3.7 Reliability 46 3.2.3.8 Validity 46 3.2.3.9 Justification for inclusion 46 3.2.4 Biographical questionnaire 47 3.3 DATA COLLECTION 47 3.4 DATA PROCESSING 47 3.4.1 Descriptive statistics 48 3.4.2 Reliability of Instruments 48 3.4.3 Correlations 49 3.4.4 Regression Analysis 50 3.4.5 T-Tests 51 3.5 FORMULATION OF STATISTICAL HYPOTHESIS 51 3.6 CHAPTER SUMMARY 53 vi

CHAPTER 4 RESULTS OF THE EMPIRICAL STUDY 4.1 DESCRIPTIVE STATISTICS 54 4.1.1 The Three Instruments 54 4.1.2 Biographical Variables 57 4.2 RELIABILITY OF INSTRUMENTS 57 4.2.1 Reliability and Item Analysis of the Personal Meaning Profile 57 (PMP) Questionnaire 4.2.2 Reliability and Item Analysis of Orientation to Life Questionnaire 59 (OLQ) 4.2.3 Reliability and item analysis of the Organisational Commitment 60 Scale (OCS) 4.3 CORRELATIONS 61 4.3.1 PMP and OLQ 61 4.3.2 OLQ and OCS 63 4.3.3 OCS and PMP 64 4.3.4 Biographical variables 65 4.3.5 Discussion 67 4.4 REGRESSION 70 4.5 T-TESTS 74 4.6 CHAPTER SUMMARY 76 CHAPTER 5 CONCLUSIONS, LIMITATIONS, AND RECOMMENDATIONS 5.1 CONCLUSIONS 77 5.1.1 Literature Review 77 5.1.2 Empirical Study 79 5.2 LIMITATIONS OF THE RESEARCH 81 5.3 RECOMMENDATIONS 82 5.4 CHAPTER SUMMARY 84 REFERENCES 85 vii

LIST OF TABLES Table 4.1 Descriptive Statistics for the Personal Meaning Profile, Orientation to Life Questionnaire (OLQ), and the Organisational Commitment Scale (OCS) for (n=90) 55 Table 4.2 Biographical Characteristics (n = 90) 57 Table 4.3 Single factor loadings and Cronbach Alphas of the dimensions of the PMP (n= 90) 58 Table 4.4 Single factor loadings and Cronbach Alphas of the OLQ (n = 90) 59 Table 4.5 Single factor loadings and Cronbach Alphas of the dimensions of the OCS (n= 90) 60 Table 4.6 Correlation between PMP and OLQ 61 Table 4.7 Correlation between OLQ and OCS (n = 89) 63 Table 4.8 Correlation between OCS and PMP (n = 89) 64 Table 4.9 Correlation between Age, Tenure and the PMP, OLQ, OCS Table 4.10 Stepwise Regression Results for Affective Commitment, Continuance Commitment and Normative Commitment 66 71 Table 4.11 Model summary 71 Table 4.12 Differences between the scores of management and non-management on PMP, SOC and OCS 75 viii

LIST OF FIGURES Figure 4.1 The most significant correlations (medium and large effect) between personal meaning, sense of coherence, and organisational commitment 68 Figure 4.2 An illustration of the variables that predict organisational commitment 73 ix

SUMMARY The present study aimed to investigate the relationships between, personal meaning, sense of coherence, organisational commitment and selected biographical variables, specifically age, tenure and occupational level. It was found that mostly significant positive relationships exist between personal meaning and sense of coherence. Personal meaning and sense of coherence exhibit predictive value for organisational commitment. It was established that selftranscendence plays a significant role in the development of affective and normative organisational commitment. Some significant differences were found between management and nonmanagement employees in the manifestation of personal meaning. Management approximate more personal meaning to achievement, self-acceptance, and fair treatment. On sense of coherence and organisational commitment there were no significant differences between management and non-management employees. It was recommended that the relationship between personal meaning and other positive psychology variables be researched in order to determine the significance of such relationships so as to add to this relatively new body of research. Key words: Positive Psychology, Personal Meaning, Sense of Coherence, Organisational Commitment, Existential Psychology, Salutogenesis. x